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Crewe Hall

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#1 of 9 Hotels in Crewe
Certificate of Excellence
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Crewe Hall
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1,839 Reviews from our TripAdvisor Community

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Showing 1,826: English reviews
Kidsgrove, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were welcomed by Andrew, who was most attentive. He escorted us to our table & told us about all the different teas that were on offer & gave us a welcome drink of sherry, there are non alcoholic alternatives available too. As we had been before & knew what to expect, the finger sandwiches were of tuna, chicken, ham,... More 

Helpful?
Thank VIVenneSTAFFS
Stafford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great stay, friendly staff a little luxury. Stayed a week ago for the 2nd time and what can I say? Fantastic place the staff are great and the food is fantastic (portion sizes could be better at dinner though!) 😱 But love the place

Helpful?
1 Thank richardcC4112OU
Llanfairpwllgwyngyll, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in the old building. Upgraded to a four poster bedroom despite arriving at 3.30pm.Room had no fridge and damp staines both on the walls and ceilings Dined in the restaurant, in which the food was tasty with attentive staff. Breakfast was good with ample choice. Both the old building and surroundings were impressive and tranquil. The only issue that... More 

Helpful?
Thank Alun58
CreweHall, General Manager at Crewe Hall, responded to this review

Dear Alun58 Thank you for taking the time to share your review with the TripAdvisor community, your feedback is much appreciated by our whole team and I'm pleased to read that you enjoyed your stay with us overall. I hope we can welcome you back to Crewe Hall in the near future. Kind regards, Mart Louwerse General Manager More 

Crewe, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Bought as a present for my Mum for her 70TH birthday, we enjoyed a spa day, with 2 treatments each, and a champagne afternoon tea in the main hall. It was a delight. Starting with a welcome tea or coffee and pastries, the brasserie staff were so lovely. The spa staff were all especially friendly and helpful, with all requests... More 

Helpful?
Thank helenh12345
CreweHall, General Manager at Crewe Hall, responded to this review

Dear Steven M, I'm thrilled to read that you were so impressed with the service you received from our whole team during your 70th Birthday celebration for your mum - I'll be sure to share your kind comments and thank everybody for making the day so special. I know that the whole team will join me in wishing hoping we'll... More 

ENGLAND
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Second stay here for spa break not as good as first stay I am sorry to say. First the spa experience the girls on the desk where not very pleasant my robe was very wet after being in the pool I asked for a clean one to go in for my spa treatment but was told only one per customer... More 

Helpful?
2 Thank ROSIERAV4
CreweHall, General Manager at Crewe Hall, responded to this review

Dear ROSIERAV4, Thank you for taking the time to share your feedback with TripAdvisor, I believe that you may have discussed your concerns with Thomas, our Guest Relations Manager, on check-out and I can assure you that your observations have been fed back to our management team. I hope that we might have the opportunity to welcome you back to... More 

leeds
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The original part of the hotel is like staying in a stately home. The staff are very welcoming and the hotel offers an excellent menu in the restaurant. The spa, pool and gym are also worth using. Highly recommended as a relaxing weekend away.

Helpful?
Thank Steve S
CreweHall, General Manager at Crewe Hall, responded to this review

Dear Steve S, Such a fantastic review will be much appreciated by our whole team - I'm thrilled to read how impressed you were with the service you received and with your guestroom in the Old Hall. I hope we can welcome you back to Crewe Hall soon! Kind regards, Mart Louwerse General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

A fabulous leisurely afternoon catching up with a friend. The surroundings were impressive and the atmosphere tranquil. The staff could not have been more accommodating. Delightful sandwich and cake selection.

Helpful?
Thank Tracey S
CreweHall, General Manager at Crewe Hall, responded to this review

Dear Tracey S, I'm sure that our team in the Sheridan Lounge will be thrilled to read such a wonderful review of your Afternoon Tea with us at Crewe Hall and I'll be sure to thank them personally on your behalf. I hope that they, I and the whole team can welcome you back to the hotel in the near... More 

West Yorkshire
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently Stay here for 4 nights. The building and location is amazing but the service let down what could have been a excellent stay. Issue we had were very bad service at breatfast at weekend compaired to week day service. Easting in restraunt and having to issue with partly cooked potatoes, whilst waiting for replacements my who dish went cold.... More 

Helpful?
Thank Rob&Sylvia
CreweHall, General Manager at Crewe Hall, responded to this review

Dear Rob & Syliva, Thank you for taking the time to share your experience with the TripAdvisor community, I was sorry to hear from Thomas, our Guest Relations Manager, that you were disappointed with your stay and hope you will be able to make use of our invitation some time soon. Best wishes in the meantime. Kind regards, Mart Louwerse... More 

Merseyside
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is the most stunning place we have ever stayed. We stayed using the DBB option and were given a free upgrade to a room in the main building. What wonderful staff, they couldn't have been any friendlier or more helpful. With any place like this, so old and full of history, you expect to find the odd bit of... More 

Helpful?
Thank HeartsandStars
CreweHall, General Manager at Crewe Hall, responded to this review

Dear Heartandstars, I'm thrilled to read how impressed you were with the history and character packed into Crewe Hall and your Guestroom in the Old Hall - I'll be sure to share your kind compliments with the team here for the helpful and courteous service you experienced. I hope we can welcome you back to the hotel for a longer... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Checked into hotel at 1pm and were advised that no need to book afternoon tea as its not busy today so just turn up. Arrived for afternoon tea (lovely room) at 3pm where there were free tables but we were greeted with surprise that we hadn't booked and were left standing for 5 minutes whilst the waiter went to ask... More 

Helpful?
1 Thank AM0735X
CreweHall, General Manager at Crewe Hall, responded to this review

Dear AM0735X, Thank you for taking the time to share your recent experience with the TripAdvisor community. I'm sorry that some aspects of your visit did not live up to your expectations and I know that our Lounge team will be grateful for the constructive feedback to help them to continue to improve what is already a very popular product.... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
A superb 17th century hotel located in Crewe in Cheshire. This Grade I listed building has been attracting refined guests since the 17th century, including our current monarch Queen Elizabeth II. This hotel is a fine mix of historic Jacobean and sharp 21st century architecture. The magnificent history oozes throughout the hotel from exquisite marble fireplaces to stained glass windows. Yet the contemporary edge of Crewe Hall can be found throughout the hotel from the revolving bar in the brasserie to the state-of-the-art leisure club. The hotel has 117 spacious, comfortable bedrooms, some are located in the historic old building but majority can be found in the new contemporary wing. Just minutes from the M6 motorway, Crewe Hall is only 24 miles from Chester’s sights and shops and close to Liverpool and Manchester.Crewe Hall is home to a modern conference and events centre. It is very impressive with both it's facilities and service that we offer you. Modern facilities, free Wi-Fi, extensive grounds and a meetings package that gives you total piece of mind, whether you’re brainstorming with the team or delivering an important message, Crewe Hall makes meetings easy. ... more   less 

Additional Information about Crewe Hall

Address: Crewe Hall Weston Road, Crewe CW1 6UA, England
Location: United Kingdom > England > Cheshire > Crewe
Price Range: $99 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crewe Hall 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
Crewe Hall England
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