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Best Western Crewe Arms Hotel

Traveler (114)
Room & Suite (20)
Dining (13)

About

#7 of 11 hotels in Crewe
Location
Cleanliness
Service
Value
A traditional 61 bed roomed hotel offering both bar and restaurant along with 5 meeting/conference rooms. The bar is open daily serving food and drinks from 7am - 11pm All rooms are en suite and offer tea/coffee, iron/ironing boards, hairdryers, free wi-fi, flat screen TV's, direct dial telephones Undergoing a major refurbishment Jan - June 2014 - all areas of the hotel have been completely renewed and modernised.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Center with Internet Access
Meeting rooms
Baggage storage
Newspaper
24-hour front desk
Parking
Free internet
Wifi
Public wifi
Internet
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Fax / photocopying
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Room features
Bridal suite
Non-smoking rooms
Housekeeping
Room service
Bottled water
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Family

Location

Full view
81Good for walkers
Grade: 81 out of 100
29Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
470Reviews
3Q+A
100Room tips
Traveler rating
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Popular mentions
The room we stayed in was right above the industrial kitchen fan. It was extremely noisy, stopped around 10pm which was fine but started again around 6am so we were unable to get back to sleep. The price was fine as although the hotel is clean it is dated. The hot tap in the bathroom loose as is the toilet seat. Food was lovely and staff very friendly. I would stay again but I’d want a room away from the kitchen.
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We booked this as we had to stay over so we could get to the cricket match at Old Trafford on time. We called in advance to see if we could get another bed. They said call back with the booking and they sorted it. Room was large and only £50. Complimentary Sky TV. It's opposite Crewe station which makes it very convenient. There are plenty of food places a few minutes walk away. Staff were very helpful. We enjoyed our stay and would use again.
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Review collected in partnership with Best Western
Response from Rachael B, Front Office Manager at Best Western Crewe Arms Hotel
Responded 2 weeks ago
Thank you for taking the time to give us feedback on your stay, and for your kind comments about the hotel and the team. We are delighted you had a great experience and hope you will come back and visit us again soon when you are next back in the Crewe area. Best wishes Crewe Arms Hotel Team.
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We worked at this hotel while at college 44 years ago, and this was the first time we have returned to the area. It was very interesting to see the changes - although the outside is still as it was, the inside has been beautifully modernised and has a lovely relaxed atmosphere with very friendly staff. My only criticism is that the quilts were too warm for the summer, so it was too hot.
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Review collected in partnership with Best Western
Response from Rachael B, Front Office Manager at Best Western Crewe Arms Hotel
Responded 2 weeks ago
Thank you for taking the time to give us feedback on your stay. Feedback is important to the team as it helps us make improvements so we can offer the best service and product we can. hope you will come back and visit us again soon when you are next back in the Crewe area. Best wishes Crewe Arms Hotel Team
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Although the building is beginning to show its age the room was clean and had all the usual facilities. Good in house restaurant and breakfast. Staff are knowledgable and helpful and know the area and the services of the buisness well
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Response from Rachael B, Front Office Manager at Best Western Crewe Arms Hotel
Responded 4 weeks ago
Thank you for taking the time to write your review and give us feedback, We are delighted you had a good experience while staying with us, we hope you will come back and visit us again soon. Best wishes Crewe Arms Hotel Team.
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This hotel is a great place to stay. The staff are very welcoming, friendly and helpful. The hotel itself was clean and comfortable. We had breakfast included in our booking and the quality and choice was very good. We will definitely be returning in the future and I would highly recommend it to anyone.
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Review collected in partnership with Best Western
Response from Rachael B, Front Office Manager at Best Western Crewe Arms Hotel
Responded 4 weeks ago
Thank you for taking the time to write your wonderful review, thank you for kind comments regards the team, and we are glad to hear you liked your room, and breakfast. We look forward to welcoming you back on your next visit to Crewe. Kindest regards. Crewe Arms Hotel Team.
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PRICE RANGE
$60 - $159 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCrewe
NUMBER OF ROOMS
61
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