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BEST WESTERN Crewe Arms Hotel

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250 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Stoke-on-Trent, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited here prior to attending a football match, the bar was closed due to the match but they kindly opened the restaurant. We had the three course option for under a tenner. There were two of us, we started with soup / pate, followed by homemade steak pie and then apple pie, all of which was very tasty, well... More 

Helpful?
Thank Andrew F
Limerick, Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just to summarize pros and cons of this stay: Pros: - very clean - friendly stuff - very good proper English breakfast - enough car park space just outside hotel - good location (about 1.5km away from big shopping center, opposite side of the road from train station) Cons: - bit old - elevator does not go to the floor... More 

Helpful?
Thank Mati_G
York, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here as we needed a convenient stopover between Manchester and Birmingham. The rate was good and they had availability. Room was a good size, with a shower over the bath. Despite being on a main road close the railway, we weren't disturbed by any noise from the road. Decor was somewhere between traditional and dated, but good for the... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Amanda G
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for your kind comments, we are all delighted that you enjoyed your stay with us and hope to see you again soon. More 

Edinburgh, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Cleanliness of hotel A1 perfect throughout very quiet and relaxed atmosphere. Excellent location. Staff were superb and despite me booking out of the hotel agreed to allow me to leave my car in the car park until my return a couple of days later

Helpful?
Thank zalkion
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived here at 1:40pm service with a smile checked in was quick, our room was ready but we wanted to have lunch before we went to Betley concert, Adam was very welcoming and took us to our table, dinner was finishing at 2pm but the a staff was happy to take out order at 1:50pm. We both ordered the... More 

Helpful?
Thank Zoe W
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for your fantastic review I am so glad you enjoyed your stay and we hope to see you again soon. More 

1 of 5 stars Reviewed 1 week ago via mobile

Went in for a friend's leaving do for a drink. Was turned away at the door because they had no running water. Turned around and left and then got harnessed for months because I didn't leave my car registration at reception. For the 14 minutes I was in there

Helpful?
Thank TheSuperSonic

Travelers are raving about these Crewe hotels

Panchkula, India
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights. We were upgraded to a suite so it was nice. Breakfast was decent as there were hot and cold options. This is an old building where the floor cranks if somebody walks but all in all a good hotel with the bus stop right outside the hotel. There was car parking too which we... More 

Helpful?
Thank ShuchiThakur
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for taking the time to write a review I am delighted you enjoyed with stay with us and we hope to see you again soon. More 

Retford, United Kingdom
Level Contributor
139 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Booked this hotel through Superbreak for a 2 night stay. On arrival it transpired the hotel had not received any detail from Superbreak. The staff at the hotel worked wonders and made sure we had a room for the 2 nights, what a relief. The room was excellent. Tea and coffee facilities provided. The down side was that we like... More 

Helpful?
Thank Andre B
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

I am so glad to hear that you enjoyed your stay with us, and we hope you see you again in the future. More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago

We stayed here on Saturday 23 July.The location of the hotel is near a busy roundabout near the railway station. The hotel has creaking floorboards .This hotel has a lot of history but the staff are not educated to answers questions like was the fireplace in reception original. We had to wait a while for the women to come to... More 

Helpful?
Thank Sheila P
Rachael B, Front Office Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank- you for taking the time to write a review regarding your stay, feedback is important to the team as it enables us to focus on areas we need to improve to enhance our guests stay. Your comments have highlighted an area of training required in customer service which will be embraced into our training program. We are sorry, that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
A traditional 61 bed roomed hotel offering both bar and restaurant along with 5 meeting/conference rooms. The bar is open daily serving food and drinks from 7am - 11pm All rooms are en suite and offer tea/coffee, iron/ironing boards, hairdryers, free wi-fi, flat screen TV's, direct dial telephones Undergoing a major refurbishment Jan - June 2014 - all areas of the hotel have been completely renewed and modernised. ... more   less 

Additional Information about BEST WESTERN Crewe Arms Hotel

Address: Nantwich Road, Crewe CW2 6DN, England
Location: United Kingdom > England > Cheshire > Crewe
Price Range: $51 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Crewe Arms Hotel 3*
Number of rooms: 61
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Also Known As:
BEST WESTERN Crewe Arms Hotel England
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