Highly recomment I booked for my parents to attend and they absolutely loved it to where they want to go again. Friendly staff. Food was lovely my dad normally isn't a tea drinker but he said the tea was absolutely lovely 😊 Nothing but good feedback for this place
We went for afternoon tea. Parking was at back of hotel. Secure and free. Staff were lovely and Afternoon Tea was very very nice. The fruit scones were absolutely gorgeous. We had a doggy bag as there was a lot of food. Excellent Very old historical hotel
15 people booked here to attend a party nearby. No bar shut. No food restaurant closed. Never told any of us. Had to buy water and snacks. Had to buy batteries for remote for TV. Had to get extension cable to turn on lights in room. Learnt that Egyptian company bought hotel 3 weeks ago and told management to remove all alcohol and food. Turning hotel into a ‘sharia’ hotel. Please be aware. This is a waste of money and we should have been told. Paid £99 for so called luxury room. Well dream on.
My husband and I booked in for dinner, food was superb, we shared a starter and thoroughly enjoyed our mains - steak and lamb shank. The manager couldn't have been more helpful, and friendly. We had a lovely evening thank you.
We had afternoon tea here on 25th April. It was absolutely delicious. Lovely sandwiches, cakes were amazing and enough to bring home!! Thoroughly recommend and staff lovely. Lovely old hotel. Hope to go back again.
I have stayed at The Rose & Crown many times in the past for business, as I like the building and it's history. Stayed one night (April 2022) and can't fault the service of the Manager, Mario. Room was small but comfortable and clean, but he made my visit with great service over dinner and long chats inbetween. Great guy and although working long hours due to staff challenges, nothing was too much trouble and made my stay special. It's all about the people, well done and thank you!!
Not at all impressed -far to many cakes and no choice of savoury . Only given sandwiches. Sandwiches freshly made but not filled with the best of fillings. Pot of tea was lovely and offered refill. Uneaten cakes put in boxes to take away but too many to eat within recommended time so will be wasted. The manager did ask me to let him know if ok. -well all to much the same type of cake and as mentioned earlier to many. I did say that there was to many to him and suggested smaller size. Didn’t mention lack of savoury choice. Hotel urgently needs make over or closing down and rest rooms didn’t look very clean . The lady serving gave us a code for rest rooms as they wanted them clean for customers - I will say no more. It did put me off eating the food but cups and cutlery very clean or I might have politely left the hotel. Sorry for this poor review but after the struggle to even find the hotel and parking not what we needed. Manager please retire as you mentioned or upgrade your premises and listen to these comments and any others from your customers regular and visitors to your town. Not an area I will want to visit again.…
Positives: The history of this old coaching Inn with it being a 400 year old Grade ll listed building, it has retained many of its original features including a courtyard, also has an interesting rear entrance hallway into property, has character with low ceilings and original uneven sloping stairs. Friendly and helpful young lady on Reception desk. Off street secure parking available. Negatives: When we arrived hand basin was blocked up full of someones dirty washing water, when we returned later that evening maintenance had unblocked it and just the remnants of black beard stubble remained, toilet bowl was badly stained and there were grubby sticky black finger marks around door handles and on the kettle, no waste bin and a general unpleasant stale smell to the room. Small window did not provide adequate ventilation during hot weather spell, told no fans available either. Noisy late at night with large group of young men shouting and riding around the market Square on their bikes. The only saving grace was that the bedding covers were clean and there were fresh towels left on bed. We were let down on a previous booking elsewhere, so booked this in a bit of a hurry to use as a base, wish I'd researched the reviews more thoroughly beforehand. With the right ownership this Hotel has the potential to be great because of its history but as it stands now it's just a tired run down Hotel in a bit of a run down area.…
Awful!!!! Like faulty towers! Actually that’s most probably better! On arrival I got an upgrade! Whooo hoo happy days! My upgrade was a vile room with a broken toilet! Off to Complain and was given another room! This one wasn’t much better, but after a mega long drive and a full days work I wanted a shower…. Well I could pee faster! And the shower was filthy! So were the drawers, the floor, you name it, it was vile! No tv remote. Off to complain again and was shown another room, bath panel hanging off, hairs on the bed, toilet don’t flush! Person in charge said he will leave a note for boss for the morning! It’s 11 Pm and too late to find somewhere else Fuming! Would I stay again would I hell!
This place is Grim. Food is 1970s frier cooked old pub food and not a great standard. The hotel is Quirky think faulty towers. The room was OK at 1st glance but then run the other way. Dirty mirrors and Bathroom I didn't want to look anymore for fear of what I would find. The walls in the bathroom were filthy with god knows what I tried to ignore it but did let reception know when running/checking out. My bed looked fresh and well made but when I got in it was gritty and I'm sure I found some hairs but they could have been mine it is moulting season but I really didn't want to think they were not mine. due to the age of the building everything is wonky but I felt I was falling out of bed could that be delves in the mattress who knows . The male receptionist was the highlight great stories and very pleasant could not do more for us. I had to stay as I had nowherre else to but I should have stayed anywhere else. …