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Champneys Henlow

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Champneys Henlow
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1,560 Reviews from our TripAdvisor Community

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Showing 1,559: English reviews
London, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed yesterday NEW

Like many others we were very disappointed. The place is very dated and quite run down. The room was nice but looked across a dilapidated courtyard (ground thick with leaves, chairs lying on their sides) with a workman working outside our windows. The room was overlooked from the main corridor to the treatment rooms and spa so we had to... More 

Helpful?
Thank philchales
Henlow
1 review
Reviewed yesterday NEW

I love the old style feel of Champneys. So many places have a more 'corporate' feel these days. All staff are welcoming and willing to help with queries. I have had lunch here on several occasions. When I asked if it was possible to have a copy of a recipe the Chef (I think his name was Ollie) came out... More 

Helpful?
Thank MountPleasantGC
London
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 days ago NEW

Booked a spa day for myself and a friend. I was expecting luxury but most certainly didn't get it! Beautiful building but boy isit dated and run down! Treatment rooms no better than my local high street, food was pants, jacuzzi was stone cold same water as the swimming pool, garden and loungers were nice though, but I would try... More 

Helpful?
2 Thank Nina27London
Norfolk, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

This was an extremely special treat with my two daughters and so I was disappointed with the tired and dated decor, ugly lighting and cold common parts. The whole place desperately needs a make-over. We did not get much of a welcome on arrival and finding my room with heavy luggage was a struggle. Our bedrooms were very comfortable but... More 

Helpful?
2 Thank virginiat-r
A TripAdvisor Member
Reviewed 4 days ago NEW via mobile

The staff weren't particularly warm happy or inviting. Rooms were noisy and beds not that comfortable. Steam room not in use. Not enough beds available at pool side. Customer service not great at dinner no bread offered no butter or balsamic and oil we had to ask for everything. Plates at breakfast especially weren't clean. A hair was present in... More 

Helpful?
2 Thank A TripAdvisor Member
Reading, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

Incredibly poor service from start to finish. Staff couldn't seem less interested if they tried. Quality of food was beyond awful. Only saving grace was that on the whole, we were happy with our treatments. Pool and hot tub were freezing, limited seating in the pool area. Will never revisit or recommend.

Helpful?
1 Thank lauraah3
Cambridgeshire, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
Reviewed 5 days ago NEW

We had a very relaxing two-day mid-week break at Champneys Henlow in November. Good facilities, nice room, friendly staff and great, super-healthy food. Exercise, pool area, sauna and treatment area were all clean and in good condition, had an excellet massage utilising some of the very good on-the-day offers. Can't fault it, but if you wish to have a lay... More 

Helpful?
Thank leena66
1 review
Reviewed 5 days ago NEW

The service from the people who worked here was great. They were very friendly and extremely professional. All the treatments were very well administered and the food was great. The actual building and rooms were very tatty and there was a lot that needs repainting. The decor is very dated but the beds were comfortable and again, the house staff... More 

Helpful?
Thank Amy S
London, United Kingdom
1 review
Reviewed 5 days ago NEW

Awful experience, the location is beautiful and I really needed to relax, to be honest it was very stressful and unfortunately I wanted to leave straight away! I had a dead bug in my sealed water bottle (didn't want to drink the tap water!) the room I stayed in was spacious although very tired and badly maintained, the bathroom was... More 

Helpful?
Thank ameliablake
1 review
Reviewed 5 days ago NEW via mobile

Was charged for two nights even though I stayed and booked for one night - and also the champagne we had pre-booked and pre-paid for tonne there for our arrival never arrived. When I spoke to reservations after our visit when I realised I've been charged for two nights - my un I've also shows they have charged for two... More 

Helpful?
Thank Jaymee M
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms

Additional Information about Champneys Henlow

Address: Coach Road, Henlow SG16 6DB, England
Location: United Kingdom > England > Bedfordshire > Henlow
Price Range: $121 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Champneys Henlow 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Champneys Henlow Hotel Henlow
Champneys Hotel Henlow
Champneys Spa Henlow
Champneys Henlow Bedfordshire
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Questions & Answers

Here's what travelers have asked, with answers from Champneys Henlow staff and other travelers.
10 questions
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Questions? Get answers from Champneys Henlow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“make sure you don't get a courtyard room.”
 of 5 bubbles philchales, yesterday | Read review
“Book a superior room”
 of 5 bubbles virginiat-r, 4 days ago | Read review
“Downstairs,is probably better!”
 of 5 bubbles MrsWilsonEssex, 3 weeks ago | Read review
“Remember the weir is not turned off at night !! So if you like it quite at night choose a garden view room”
 of 5 bubbles janetwD7940RH, 3 weeks ago | Read review
“Don't go on your own”
 of 5 bubbles suezieq457, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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