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Catalonia Royal Tulum

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Catalonia Royal Tulum
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6,015 Reviews from our TripAdvisor Community

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Showing 3,268: English reviews
Littleton, Colorado, United States
Reviewed 6 days ago NEW

This was our first trip to the Catalonia Royal Tulum Beach and Spa Resort. We didn't realize that there was "all inclusive" vs "partially inclusive" when it came to drinks and dinning at one of their restaurants. We have vacationed at other all inclusive resorts (E.g. Dreams and Secrets) between Cancun and Tulum and it was a little shocking to...

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3Thank Larry N
Boca Raton, Florida
Reviewed 1 week ago

We went to celebrate my daughter's 19 and they were pending of every detail on her day. But who really made the difference was the staff, always smiling and pendant of your necessities. In general was a great experience.

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3Thank abelarmandof
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Abel, Thank you for your review and for staying at Catalonia Royal Tulum. We are very grateful to hear that you had a nice experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again. Best Regards General...

Leicester, United Kingdom
Reviewed 1 week ago via mobile

The hotel is located about an hour from the airport - after a good flight we were picked up quickly and taken straight there by our pre-booked taxi transfer. Good to see a lot of the other hotels on the drive down!! First impressions of the lobby were impressive, we were welcomed by Lily and our check in was smooth...

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3Thank Helen T
Toronto, Canada
Reviewed 1 week ago via mobile

4/5 stars My husband and I just returned from a lovely two weeks at the Catalonia Royal Tulum. Upon check-in we were upgraded to a privilege room with a king size bed. Overall the room was simple and nice. Nice big walk-in shower. Room service staff was excellent and would clean the room twice a day, with turn down service...

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5Thank Donna T
Knoxville, Tennessee
Reviewed 1 week ago

The last two years we stayed at the Valentin Imperial Maya. We really like the Valentin, but word has gotten out and it’s no longer a best-kept secret. Which means A) the price has gone up, and B) there are more people there. We wanted something calmer and cheaper this time around, so decided to try Catalonia Royal Tulum. I'd...

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3Thank Casey T
Kitchener, Canada
Reviewed 1 week ago

We visited the last week of October 2016 and had a wonderful time, the resort surpassed my expectations for sure! The weather was great, a few rain showers in the afternoon but cleared up each evening except one. Check in was easy and quick, and the main entrance sitting area is lovely. It was a little walk to our room...

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3Thank Steph R
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Steph, What a fabulous review! We really appreciated your glowing compliments regarding our Resort. We are very grateful to hear that you had a pleasant and gratifying experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again....

Dieppe, Canada
Reviewed 1 week ago

Loved the beach, and those bean bags were so comfortable! We upgraded our room, for the exclusive services, and that made all the difference in our stay. The food was really good, and the staff, specially at the B LOVED restaurant was amazing. We really enjoyed the services of Andres, Gabriella, Alexia, Amelia,and others, who really made a difference in...

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1Thank NathalieBourgeois
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Nathalie, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a nice trip and that you enjoyed our facilities and services. The biggest compliment that our team can get is your desire to return. What a compliment! We definitely hope you will decide to...

San Antonio, Texas, United States
Reviewed 1 week ago

I found the grounds and the beach to be really beautiful, in fact the beach was just perfect. The staff was always very nice and helpful. I went there with my nephew as a little family trip and felt that it was more geared towards couples. The food was pretty average,not fabulous but not bad either. And I felt there...

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1Thank Lisa P
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Guest, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be...

Moncton
Reviewed 1 week ago

Attentive staff, great variety and quality of food, the beach is clean and beautiful, this all adult resort exudes a certain peacefulness when walking the grounds. My pet peeves are loudness in the evenings after 10:00 pm as we can hear the music in the rooms, especially Ruxxa the new cabaret club until 2 am. and raccoon type animals that...

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1Thank allie649
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Allie, We would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. Please be assured that your comments and suggestions will be taken into consideration and that we will do our utmost to improve...

Toronto
Reviewed 1 week ago

Loved the Beach, the staff and the setting. This adult only resort is small enough that you feel part of a neighbourhood and comfortably chat up the other neighbours sharing the beach, pool, and bars. I was there with my wife, she surprised me with this birthday gift, and enjoyed the whole trip. Sure the drive from the airport was...

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2Thank Crewed1
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Crewed, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a nice trip and that you enjoyed our facilities and services. The biggest compliment that our team can get is your desire to return. What a compliment! We definitely hope you will decide to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico. ... more   less 

Additional Information about Catalonia Royal Tulum

Address: Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: $256 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Royal Tulum 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Catalonia Royal Tulum Xpuha
Riviera Maya Copacabana
Copacabana Riviera Maya
Catalonia Royal Tulum Riviera Maya, Mexico - Xpu-Ha
Hotel Style:
#1 Green Hotel in Xpu-Ha
#2 Spa Hotel in Xpu-Ha
#2 On the Beach Hotel in Xpu-Ha
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Questions & Answers

Here's what travelers have asked, with answers from Catalonia Royal Tulum staff and other travelers.
871 questions
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Questions? Get answers from Catalonia Royal Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Privileged rooms are a great step up. Top floor was amazing to be above the trees.”
 of 5 bubbles 153andreww, 5 days ago | Read review
“They are all good. only 3 floors in all buildings”
 of 5 bubbles DeanL124, 5 days ago | Read review
“Recommend rooms further away from the main lobby. The noise level from the special shows can be quite loud.”
 of 5 bubbles 53larryn, 6 days ago | Read review
“No elevators so be aware of that”
 of 5 bubbles lisapM7999MB, 1 week ago | Read review
“3rd floor rooms give you more of a view over the canopy of trees.”
 of 5 bubbles Crewed1, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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