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Catalonia Royal Tulum

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Catalonia Royal Tulum
Catalonia Royal Tulum
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5,702 Reviews from our TripAdvisor Community

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There are newer reviews for Catalonia Royal Tulum
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Showing 3,103: English reviews
New Westminster, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We really enjoyed out stay. We didn't upgrade to Privileged and didn't miss it one bit. The Grill house is on the beach and was our fave dinner destination. Beautiful beach and we loved the fact that they kept the grounds in their natural state, with wildlife and cenotes everywhere. It is not a real party resort, but that was... More 

Review collected in partnership with this hotel

Helpful?
5 Thank liamfer
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Guest, Thank you very much for your kind review and for letting us know about the outstanding experience you had with us! It makes us really proud to read that our amazing facilities and food offer along with the amazing facilities made your vacation a memorable moment. Thank you again for the comments; we certainly look forward to your... More 

Poole, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic place food great hotel staff amazing and the swimming pool was great and very clean the beach was beautiful and clean all sorts of food on offer and it's all done to high standard we also found that there was entertainment on every night and the buffet food again all sorts and good too the is the best hotel... More 

Review collected in partnership with this hotel

Helpful?
4 Thank N1175IUchristopherb
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Christopher, A warm thank you for your amazing review and for choosing us as your vacation destination. It is nice to know that you had a nice trip and that you enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall very good experience, I would recommend this resort. Pool was very nice, spa was amazing....the nightclub was not available on the evening we were told would be happening so not much to do indoors. Could use more wait staff at the beach but overall very nice resort.

Review collected in partnership with this hotel

Helpful?
4 Thank lupeac2016
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip and that you enjoyed our facilities and services. We really appreciated your recommendation, What a compliment! We definitely hope you will decide to visit us again in the future; it will... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

For a cheap place to visit ok. But you get what you pay for. Just was not impressed with anything. And when it's all inclusive I should not have to pay for a restaurant. And you have things on sight that some can use because of their nationality but not others. Sory but I would not recommend this resort to... More 

Review collected in partnership with this hotel

Helpful?
3 Thank M6875HLjamesw
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear James, Thank you for taking the time to post your feedback about your vacation at our Resort. We apologize for the concerns you shared. Your review gives us the opportunity to correct any deficiencies we may have in our service. We have shared your comments with the departments involved, in order to take the corrective measures. We hope this... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff at Catalonia Royal Tulum are every bit as awesome as the hotel itself.Pamela and Armando made everyone feel relaxed and entertained in a most professional manner.For bar staff,Daniel,Claudia,and Anselmo are as good as anyone on the planet.Oh yeah,the beach is as good as the one you dream about,and the walk through the jungle to the beach everyday never... More 

Helpful?
2 Thank Blitzkrieg1
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Guest, Thanks a lot for your comments. We always try to provide a service that is at the height of our guests, thank you for observing it, especially the amazing job that our staff did. Also, we are happy to hear that you enjoyed the facilities and services of our Resort. We are eager to host you again for... More 

Clinton, New Jersey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

love xpu-ha, it's our favorite beach and water from cancun to tulum. CRT is a wonderful hotel. room, food, bars and staff are wonderful. went there 8 yrs ago and it's even better than than I remembered.keep up the good work. we'll be back.

Review collected in partnership with this hotel

Helpful?
4 Thank johncl565
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear John, Thank you for your review and for staying at Catalonia Royal Tulum. We are very grateful to hear that you had a nice experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again. Best Regards General... More 

Manchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Look no further for a fantastic experience - very unusual layout and at night a magical walk to a variety of very good restaurants. Rooms are spacious and cleaned to a high spec every day by very friendly staff who are always polite and a pleasure to meet. On the beach say hello to Antonia who looks after you very... More 

Helpful?
3 Thank Patricia H
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Patricia, We would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. Please be assured that your comments and suggestions will be taken into consideration and that we will do our utmost to improve... More 

Calgary, Canada
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This stunning resort immerses you into a jungle like setting....a walkway in a mangrove....to the pool....talc like white sand.....sea turtles nest along these beaches and are nicely cared for.....food italian and asian were the highlights. All the staff were helpfull.

Helpful?
4 Thank Brian555-YYC
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Brian, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be... More 

San Juan, PR
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Best hotel. The staff is wonderful. The hotel located at the heart of an air reservoir. It's beautiful and the beach and pool it's absolutely breath taking. If you aren't going to have a couples time this is the right place. You will love it!

Helpful?
1 Thank Fpellot
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Guest, Thank you for your review and for staying at Catalonia Royal Tulum. We are very grateful to hear that you had a nice experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again. Best Regards General... More 

York, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed this hotel two weeks ago and were amazed at the layout of the complex . The rooms are situated in a jungle enviroment with a stunning walk to the very large pool and onto the white , talc like beach . Both the pool and the sea were walm to swim in . All the members of staff... More 

Helpful?
4 Thank eddie1trotter
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Jan & Eddie, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico. ... more   less 

Additional Information about Catalonia Royal Tulum

Address: Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: $234 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Royal Tulum 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Catalonia Royal Tulum Xpuha
Riviera Maya Copacabana
Copacabana Riviera Maya
Catalonia Royal Tulum Riviera Maya, Mexico - Xpu-Ha
Hotel Style:
#1 Green Hotel in Xpu-Ha
#2 On the Beach Hotel in Xpu-Ha
#2 Spa Hotel in Xpu-Ha
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