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Hotel Catalonia Royal Tulum

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Ctra. Cancun - Chetumal Km. 264.5, Xpu-Ha 77790 Mexico
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About

#4 of 6 hotels in Xpu-Ha
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico.
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Room & Suite (109)109
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Romantic
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Minimum 7% off!
9,953Reviews1,864Q+A100Room tips
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Popular mentions
Grace M wrote a review Today
Santander, Spain21 contributions16 helpful votes
+1
We just came back from our third visit to Catalonia Royal Tulum resort and we had an amazing time! We love Riviera Maya and this place has the best beach we have ever seen after visiting many others in the past, “Xpu-ha beach”, something is something out of the way! The grounds, pools and rooms are beautiful and well maintained, all the staff is so kind and friendly, I wish I could name all of them to thank and recognize the great job they are doing, thanks to Xóchitl and Isabel at reception, Miguel from guest services, Chef Paris, Rosario and Carlos at bloved, Freddy at the pool bar and management Miss. Arely and Mr. Fontana. You can’t miss breakfast at BLoved privileged restaurant with and amazing ocean view and the best omelets and chilaquiles, lunch at palapa, dinner at the Italian, Asian and steak house... leave some place for dessert!! Enjoy a sunset at the hot jacuzzi with a nice cocktail! We visited the gym and spa almost every day, relaxing massages, jacuzzi, steam room and sauna... what else can you ask for? (deep tissue Massage is the most relaxing ever). We can’t wait to go back to our Mexican home, thanks everybody for treating us so well! We are looking forward to visit you soon
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Myssih wrote a review Oct 2020
Fillmore, California103 contributions37 helpful votes
+1
Hotel's Favorite
This was our first trip to CRT and I’m sure it won’t be our last. Despite the pandemic, we had such a great time! I’ll break it down: Rooms: our room was 6211 on the 3rd floor of building 6. Buildings 5&6 are closest to the pool/beach. The room was clean and comfortable. The mini bar was stocked daily and shower had what looked to be brand new fixtures including rain shower head. Food: Food was good to great. We always found food we liked and enjoyed the variety. Though many restaurants were closed due to low occupancy, they rotated menus. We booked privilege so we had option to eat at Beloved. The Palapa was the other choice at breakfast. Lunch and dinner were at the Palapa and Sorrento. These two had the rotating menus. Beloved was fixed menu every day. Not huge drinkers, so can’t comment much on drinks. Pool: The pool is very large and there were plenty of loungers, even spaced out for COVID. We could find chairs anytime. Oh, and don’t miss the hot tub with an ocean view! Beach: ahhhh the beach. My fave in Mexico so far. The water was clear and calm. It was nothing short of spectacular! Plenty of loungers there as well. Service: Resorts in Mexico always seem to have the friendliest employees, but this resort was over the top in this respect. There were so many employees at this resort that truly were happy to provide service. A few star employees that I want to mention are Marissa, pool waitress, Deysi, waitress in Beloved, Daniel in Guest Services, who did so much to make our stay special, Quetzabel, hostess in the Palapa, and the gem of the animation team, Rosa, whose infectious laugh and energy just make you smile.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Social Media Catalonia Hotels and Resorts, Marketing at Hotel Catalonia Royal Tulum
Responded 1 week ago
Dear guest, Being chosen as accommodation to enjoy a break from these rare times and surprise at the first opportunity has been a pleasure. We are happy to read your kindly and detailed contribution, we are glad to know that all the services of the hotel were well enjoyed and that the weather conditions allowed you to have a perfect experience but above all, we are proud to know there were staff who stood out for their excellent service, for sure we will share with each of them this acknowledgement. We hope you come back next year, for us it will always be a pleasure to be the choice of accommodation in the Riviera Maya. Best regards,
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sboireau wrote a review Nov 25
3 contributions5 helpful votes
Isabel saved our vacation... we arrived at the hôtel to find out my boyfriend booked the royal Catalonia bavaro... in republic Dominican. Isabel spoke with the royal bavaro to cancel the booking and Then match the rate That we found online on one of the cheap traveling website to stay at the royal Catalonia tulum. She upgraded us to get the best food and drinks and put us in the famous building 6. The grounds are stunning, it’s super clean, they spray the chairs every day, the food is ok, but not the best but we are French... there is a good vibes in the hotel, far from COVID but still feeling safe. Thank you all!!
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Date of stay: November 2020Trip type: Traveled as a couple
4 Helpful votes
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Talal wrote a review Nov 21
1 contribution3 helpful votes
You forget your troubles at Catalonia. My partner and I spent two weeks at Catalonia Royal Tulum and loved it. Their beach is magnificent. Effective safety protocols. The employees make you feel at home. Food is good and variant. We recommend to book the privileged experience to have access to Bloved which has the best menus. Also the resort is LGBTQ friendly. One thing that we recommend is that the resort reconsider their cocktail mixers. This can take your resort to the next level, and possibly towards the 5 stars. Maybe change your suppliers. The piña colada and daiquiri mixes are not good. We love to drink when on vacation and it was difficult for us to figure out what to drink at your bars. Also, I don’t think it’s that costly to provide your guests and your bars with natural orange juice. Your powder-based orange juice is undrinkable and hence every cocktail that has it is not good. Overall, we recommend the resort. We had a wonderful vacation.
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Date of stay: November 2020Trip type: Traveled as a couple
3 Helpful votes
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Ricardo Almonte wrote a review Nov 19
1 contribution1 helpful vote
This resort overall bring to us a great experience wonderful weekend with great friend and family, we were 3 couples celebrating and enjoyers, again resort in general met our expectation but the room was not what we was expecting base in prices of the hotel, but food, courtesy, beach and most important the CHEEF OF BLOVED RESTAURANT MR. EDUARDO, THIS GENTLEMENT WAS REALLY GREAT WITH US HE MAKE THE DIFFERENCE BETWEEN A REGULAR EMPLOYEE AND A PASIONATED WORKER. he did all in his hand to make us feel great, really appreciate your passion and your dedication in preparing this great sea food soup for us in behalf of all my group we want to extend our gratitude to you.
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Date of stay: November 2020
Value
Location
Service
Room Tip: Privileged Deluxe Room picked, not expect fancy room at all, NO BAR, NOT JACCUZZI
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PRICE RANGE
$165 - $459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia royal tulum xpuha, riviera maya copacabana, copacabana riviera maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaXpu-Ha
NUMBER OF ROOMS
288
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Frequently Asked Questions about Hotel Catalonia Royal Tulum
Which popular attractions are close to Hotel Catalonia Royal Tulum?
Nearby attractions include Chikin Ha (1.5 miles), Cenote Azul (0.7 miles), and Cenote Cristalino (0.8 miles).
What are some of the property amenities at Hotel Catalonia Royal Tulum?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Catalonia Royal Tulum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Catalonia Royal Tulum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Catalonia Royal Tulum?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Catalonia Royal Tulum?
Conveniently located restaurants include Jessie Gelato, Chic Cabaret & Restaurant, and Serenity Beach Club.
Are there opportunities to exercise at Hotel Catalonia Royal Tulum?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Catalonia Royal Tulum have an airport shuttle?
Yes, Hotel Catalonia Royal Tulum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Catalonia Royal Tulum?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Catalonia Royal Tulum offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Catalonia Royal Tulum?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.