We enjoyed our stay at Royal Tulum and would recommend this hotel. For me the best thing about this hotel is its setting. Set in a jungle you are completely unaware that you are surrounded by rooms thanks to the trees and amazing wildlife around you - we loved the Coatis - just…
Our check-in experience was not very smooth. Even the reservation was confirmed in USD, they did not accept it from us. They insisted MXN or EUR. We had to pay the whole stay on first day, this was also a bit unusual. I was a bit sceptic and "trying to find" other negative…
Hotel rooms consistently do not cool well enough. We always suggest an upgrade of new AC units to provide adequate cooling. The spa seemed to be lacking in maintenance - none of the 3 wet saunas was working. That was disappointing. But we love the coed aspect of the spa!!!
Been to numerous all-inclusives in many different locations this place takes the top I would rate it five star higher than what it is rated exceeded our expectations from the time we walked into the resort to the day we left
Just got back from this all inclusive vacation with my boyfriend. We absolutely enjoyed every moment at the resort. I have no idea how the last couple reviews were bad. Someone complaining about tea?? really... You can order tea at ANY bar, restaurant or in the lobby they have a…
"Building 5 is closest to the pool/beach area-..Also, top floor offer more privacy from the walkway and more light!"
"The best rooms would be in the 600 building on the 3rd floor as you will be able to enjoy the afternoon sun."
"Top of 3 floors has best late sun and above/level with the 'jungle' canopy, recommend privilege upgrade - we were in block 5 (Aqua)"
"quieter away from the beach, but farther to walk, small beautiful resort"
"building 2 was very quiet!"
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