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Catalonia Royal Tulum

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Catalonia Royal Tulum
Catalonia Royal Tulum
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5,688 Reviews from our TripAdvisor Community

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Showing 3,097: English reviews
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This was our first visit to Mexico and we were not disappointed. The CRT is a lovely hotel in unique surroundings combining jungle and mangrove walkways with a beautiful white sand beach. The rooms are large and airy and kept spotlessly clean by the housekeeping team - ours being Lilianna - always ready with a smile and Buenas Dias. We... More 

Helpful?
Thank BeverleyandNeil
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked this trip for our 23rd Wedding Anniversary celebration for mid September. Hesitated about writing a review just because Catalonia is such a beautiful, tranquil place and we want it all to ourselves! The service is top-notch, very friendly and attentive staff. Thanks to Rosario, Sandy and Pamela for making our stay memorable. What I appreciated from this place... More 

Helpful?
1 Thank castnessa
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

5 th time to CRT. We loved this resort but are not impressed with the new " privileged" section of the resort. We were sold hard on an exclusive membership, and declined. we did not appreciate the saved tables at each of the resturants.. These are the best seats in the house and often went unseated just in case a... More 

Review collected in partnership with this hotel

Helpful?
5 Thank 618cathleenn
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Cathleen, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be... More 

Elyria, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The beach was incredible, better than more expensive resorts. The staff was exceptional, especially Ingrid at the pool bar. She kept the drinks flowing and was truly a dedicated and beautiful person. The entertainment staff did an awesome job keeping you having fun and competition all day. Literally all the staff was top notch. The food was delicious with so... More 

Review collected in partnership with this hotel

Helpful?
4 Thank codyz398
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Cody, Thank you so much for sharing your opinion and for your great recommendation. We are happy to learn you loved everything in our resort from our amazing staff to the food offer with the beautiful facilities. We will keep working to surprise you with our fabulous service the next time you visit us. Best Regards General Manager More 

New Westminster, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We really enjoyed out stay. We didn't upgrade to Privileged and didn't miss it one bit. The Grill house is on the beach and was our fave dinner destination. Beautiful beach and we loved the fact that they kept the grounds in their natural state, with wildlife and cenotes everywhere. It is not a real party resort, but that was... More 

Review collected in partnership with this hotel

Helpful?
5 Thank liamfer
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Guest, Thank you very much for your kind review and for letting us know about the outstanding experience you had with us! It makes us really proud to read that our amazing facilities and food offer along with the amazing facilities made your vacation a memorable moment. Thank you again for the comments; we certainly look forward to your... More 

Poole, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic place food great hotel staff amazing and the swimming pool was great and very clean the beach was beautiful and clean all sorts of food on offer and it's all done to high standard we also found that there was entertainment on every night and the buffet food again all sorts and good too the is the best hotel... More 

Review collected in partnership with this hotel

Helpful?
4 Thank N1175IUchristopherb
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Christopher, A warm thank you for your amazing review and for choosing us as your vacation destination. It is nice to know that you had a nice trip and that you enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall very good experience, I would recommend this resort. Pool was very nice, spa was amazing....the nightclub was not available on the evening we were told would be happening so not much to do indoors. Could use more wait staff at the beach but overall very nice resort.

Review collected in partnership with this hotel

Helpful?
4 Thank lupeac2016
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip and that you enjoyed our facilities and services. We really appreciated your recommendation, What a compliment! We definitely hope you will decide to visit us again in the future; it will... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

For a cheap place to visit ok. But you get what you pay for. Just was not impressed with anything. And when it's all inclusive I should not have to pay for a restaurant. And you have things on sight that some can use because of their nationality but not others. Sory but I would not recommend this resort to... More 

Review collected in partnership with this hotel

Helpful?
2 Thank M6875HLjamesw
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear James, Thank you for taking the time to post your feedback about your vacation at our Resort. We apologize for the concerns you shared. Your review gives us the opportunity to correct any deficiencies we may have in our service. We have shared your comments with the departments involved, in order to take the corrective measures. We hope this... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The staff at Catalonia Royal Tulum are every bit as awesome as the hotel itself.Pamela and Armando made everyone feel relaxed and entertained in a most professional manner.For bar staff,Daniel,Claudia,and Anselmo are as good as anyone on the planet.Oh yeah,the beach is as good as the one you dream about,and the walk through the jungle to the beach everyday never... More 

Helpful?
2 Thank Blitzkrieg1
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear Guest, Thanks a lot for your comments. We always try to provide a service that is at the height of our guests, thank you for observing it, especially the amazing job that our staff did. Also, we are happy to hear that you enjoyed the facilities and services of our Resort. We are eager to host you again for... More 

Clinton, New Jersey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

love xpu-ha, it's our favorite beach and water from cancun to tulum. CRT is a wonderful hotel. room, food, bars and staff are wonderful. went there 8 yrs ago and it's even better than than I remembered.keep up the good work. we'll be back.

Review collected in partnership with this hotel

Helpful?
4 Thank johncl565
Andrea F, Director General at Catalonia Royal Tulum, responded to this review

Dear John, Thank you for your review and for staying at Catalonia Royal Tulum. We are very grateful to hear that you had a nice experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again. Best Regards General... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico. ... more   less 

Additional Information about Catalonia Royal Tulum

Address: Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: $232 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Royal Tulum 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Catalonia Royal Tulum Xpuha
Riviera Maya Copacabana
Copacabana Riviera Maya
Catalonia Royal Tulum Riviera Maya, Mexico - Xpu-Ha
Hotel Style:
#1 Green Hotel in Xpu-Ha
#2 On the Beach Hotel in Xpu-Ha
#2 Spa Hotel in Xpu-Ha
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