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Serenity Eco Luxury Tented Camp

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Carretera Federal KM 265 Lote 6, Xpu-Ha 77790 Mexico
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Traveler (560)
Pool & Beach (97)
Room & Suite (55)
Certificate of Excellence

About

#2 of 6 hotels in Xpu-Ha
Location
Cleanliness
Service
Value
Certificate of Excellence

Surrounded by lush greenery and tropical native trees, with the turquoise Caribbean sea, just steps away, this property is the perfect Zen place to relax and disconnect.The luxurious and spacious tented camps offer a mix of asian- safari look and a terrace surrounded by the native jungle setting.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Airport transportation
Spa
Concierge
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Couples massage
Full body massage
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Spanish
534Reviews26Q+A32Room tips
Traveler rating
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Popular mentions
Great place with very nice restaurant. Tents are very comfortable and the concept is really nice, you just stay on a very nice tent with views to the forest. Beach on the forefront is unbeliavably nice!
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Response from XperienceHR, CAO at Serenity Eco Luxury Tented Camp
Responded 2 weeks ago
Dear Ambassador Eva J, thank you for sharing your Xperience, we hope to see you soon!! King regards. Ma Astrid Sarria Egui CAO Serenity Camp
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Me and my family stayed here a few days ago and our experience was amazing. It's such a special place to be if you are looking for a different and relaxing stay in paradise. The tents are full equiped and very confi and pretty. The food is increíble and the beach club is breathtaking. There is also a small tent with games if you want to have a fun time with your people. I will come back for sure! Thank you!!
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Response from XperienceHR, CAO at Serenity Eco Luxury Tented Camp
Responded 3 weeks ago
Estimada Embajadora CristinaMeilan, muchas gracias por compartir su Xperiencia con nosotros, nos alegra que hayamos cumplido y superado sus expectativas. Esperamos tenerlos nuevamente muy pronto por aquí para ofrecerle nuestra hospitalidad infinita una vez mas. Saludos. Ma Astrid Sarria Egui
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To escape some of the heavier tourism of Cancun and playa del Carmen, this is the perfect spot to be alone with your sweetheart. Very romantic cabanas with a very attentive staff to meet all your needs Ivan, who I believe is the food and beverage manager especially went over the top to ensure that we had the best time from the minute we arrived until the moment we left. What a great guy who made the difference from a great vacation to a perfect one. This location is close to the beach and offers bicycle rentals included with your stay which is a really nice extra perk. The beach has a few restaurants and some fun activities such has kayaking, snorkeling and jet skis. 10/10 will definitely recommend to any couple staying in the area.
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Response from XperienceHR, CAO at Serenity Eco Luxury Tented Camp
Responded Feb 26, 2020
Dear Ambassador M3538MEmattheuwm, thank you for sharing your Xperience with us, Ivan is happy because offered you our infinite hospitality.We hope to see you soon. Ma Astrid Sarria Egui CAO Serenity Camp
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We were 3 couples staying 4 nights at Serenity , It was fabulous , beautiful clean our stay was from Feb - 9 13 ,2020 .The tents are very clean , beds were extremely comfortable.It is so peaceful.Staff are so friendly and hard working always smiling.Thank you to Miriam , Kopa , Pablo , Angelo, Astrid . and to cute Pamela who was trying to really help out the guests with any concerns like me who had lost my visa credit card and Pamela went out of her way to help me with looking up phone numbers to call the Visa office to report my card lost. Thank you thank you for your patience and time.I did want to mention that we did not hear any traffic noise at all as some of the reviews mention .This place is so peaceful .Only concern is there should be more options on the menus and would be good if you good have English speaking people on each shift at the restaurant at the resort , to help with the menus and explanation. Also there really is not to many places close by to go to eat and they close very early.Around 5 or 6 pm on the beach. They should be open longer like 8 pm .Beach is very nice and not packed , music was a bit louder then I would want at times. Would I go back , most certainly .Thank you again to all the hardworking and smiling friendly staff!
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Response from XperienceHR, CAO at Serenity Eco Luxury Tented Camp
Responded Feb 20, 2020
Dear Ambassador pecan185, thank you for sharing your Xperience with us, we are happy because we offered our infinite hospitality, we will consider your comments to be better. We hope to see you soon. Ma Astrid Sarria Egui CAO Serenity Camp
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We stayed there for 2 nights and we really enjoyed our time, all staff was helpful and friendly, i would like to thank to Fernanda from front desk, who was my first contact since i called to the camp, at the beach club Angello took care of us, who was assisting us all the time, he was really interactive and kind with all guests. Room was comfy and has all you need for basic necessities, Only recommendation would be to give more priority to guests at the beach club, speaking specifically about food, we had some friends that joined us, they did not have a really good experience and took too much time to get their order ready (even waites too long for drinks), other than that, the place is fabolous, just about 5 minutes walking to get to the beach (sunrise looks amazing from the beach), Thank you to astrid and pamela who helped us at check out time, Definitely, we will come back whenever we have a chance, Thank you guys for made our weekend great!
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Response from XperienceHR, CAO at Serenity Eco Luxury Tented Camp
Responded Feb 4, 2020
Dear Ambassador justdoitnewyork, We want to thank you for sharing your Xperience with us. We are very happy that you have received Infinite Hospitality from our hospitality devotees (that¨s how we call our collaborators), we take into account your observation to improve the service at the beach club. We hope to see you soon. Greetings Ma Astrid Sarria Egui CAO Serenity Camp
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PRICE RANGE
$84 - $283 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaXpu-Ha
NUMBER OF ROOMS
30
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Frequently Asked Questions about Serenity Eco Luxury Tented Camp
Which popular attractions are close to Serenity Eco Luxury Tented Camp?
Nearby attractions include Chikin Ha (1.8 miles), Cenote Azul (1.2 miles), and Xpu-ha Beach (0.1 miles).
What are some of the property amenities at Serenity Eco Luxury Tented Camp?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Serenity Eco Luxury Tented Camp?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Serenity Eco Luxury Tented Camp?
Yes, free parking is available to guests.
What are some restaurants close to Serenity Eco Luxury Tented Camp?
Conveniently located restaurants include Jessie Gelato, Chic Cabaret & Restaurant, and BLoved Lounge & Restaurant.
Are there opportunities to exercise at Serenity Eco Luxury Tented Camp?
Yes, guests have access to a pool during their stay.
Does Serenity Eco Luxury Tented Camp have an airport shuttle?
Yes, Serenity Eco Luxury Tented Camp offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Serenity Eco Luxury Tented Camp?
The staff speaks multiple languages, including English and Spanish.
Is Serenity Eco Luxury Tented Camp accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.