We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Uxmal Plantation & Museum

Km 78 Antigua Carretera Merida-Campeche, Uxmal 97844 Mexico
avatar-imageavatar-imageavatar-image
Traveler (873)
Room & Suite (169)
Pool & Beach (118)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 3 hotels in Uxmal
Location
4.8
Cleanliness
4.5
Service
4.4
Value
4.3
In the heart of Uxmal, Hotel Hacienda Uxmal Plantation & Museum is the world's first hotel hacienda. Completely remodeled in 2002, and constantly up-dated,rooms overlook a central pool surrounded by beautiful tropical gardens and graceful palm trees, set in a working plantation with many kilometers of forest trails for walking, jogging, horseback and bicycle riding. All rooms have a terrace or a balcony. This delightful resort of contemporary colonial architecture is a favorite of royalty, world personalities and heads of state. The new Chocolate Museum neighbors our extensive gardens. Our location is ideal as a base from which to visit Yucatan's major attractions. Less than i hour driving time from Merida & only 40 minutes from Merida International Airport. Please contact us for transportation options & information. We have a money back guarantee that we are the best resort in the Uxmal area, Kindly contact us.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Bar / lounge
Conference facilities
Banquet room
Spa
Baggage storage
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Meeting rooms
Concierge
Sun loungers / beach chairs
Dry cleaning
Laundry service
Show more
Room features
Private balcony
Room service
Safe
Flatscreen TV
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, Spanish
1,051Review14Q+A100Room tips
Traveler rating
  • 607
  • 309
  • 97
  • 23
  • 15
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
happyhols2009 wrote a review Mar 2024
Camberley, United Kingdom10 contributions5 helpful votes
The Hacienda promises great things on the website but is extremely disappointing in reality. Location & sense of history are great & the room size spacious but that’s its only positives. As we checked in, the guy at reception tried to charge our credit card in US dollars rather than Mexican pesos, then just gave us the keys and we were left to find our own way to the rooms, no help, or information given at all. Walking up the grand staircase to our rooms, we were met with a pile of furniture all in wraps as if waiting for the removal van to arrive. All the tiled floors looked like they needed a good scrub & housekeeping staff had left all the dirty towels, sheets & bags of garbage in piles along the corridors giving a less than good first impression. We spent the first hour of our stay having the safe & coffee machine changed as neither worked. The TV had only 2 channels, both of which were like looking at a snow storm, the a/c fan was broken, the picture window was filthy inside and out, the bath mat was a rather revolting off white grey colour, the bathtub was so slippery it made having a shower quite a challenge, the lighting was grim and the fridge froze everything we put in it! Breakfast was a complete rip off, by far the most expensive & least appetising one we’ve had on this trip, served by surly & apathetic staff. Needless to say, we chose a different place to have breakfast the next two days of our stay which were half the price & so much better. With decent management & a bit of TLC, this hotel would be amazing!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
nicola C wrote a review Mar 2024
Akumal, Mexico10 contributions1 helpful vote
The Hacienda is fabulous, clean and comfortable. Fantastic location to explore the ruins just a few steps away. Steeped in history, Hacienda Uxmal and the Choco Story are amazing. Plenty of hot water in the shower. Continental breakfast was delicious and the coffee hot. 100% recommend staying here.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Martha Lara, General Manager at Hacienda Uxmal Plantation & Museum
Responded 4 weeks ago
We are pleased to learn that you enjoyed your stay at our historic Hacienda Uxmal. Thank you for your visit and review of the resort facilities and service. Safe travels!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Fani B wrote a review Dec 2023
1 contribution1 helpful vote
Horrible experience, made us pay double for the rooms since they “did not see the payment already made in advance”. Rooms were dirty and smelly. No warm water available anywhere, could only shower with ice cold water. Did not have any alternatives whatsoever for people with food allergies. The staff told us they had nothing to offer for breakfast for the ones allergic to dairy. Not even a piece of bread or a coffee with plant-based milk. For other members of the family the pancakes ordered were raw on the inside.
Read more
Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Ana Z wrote a review Feb 2023
1 contribution
Rolando works at the restaurant and he is very knowledgeable about Yucatán Peninsula and shared this information to us. Thank you Rolando as well of all the hotel’s personnel for making us feel as your guests.
Read more
Date of stay: January 2023
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Martha Lara, General Manager at Hacienda Uxmal Plantation & Museum
Responded Feb 13, 2023
Rolando joins me to say Thank you! Reviews like yours make us feel happy and satisfied for a well-done job. We all look forward to having the honor of being your host again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Dave M wrote a review Jan 2023
6 contributions5 helpful votes
An old hotel on beautiful grounds. Took forever to get hot water in the shower. Took over an hour to get a simple breakfast and our coffee was never refilled. Service is terrible and food prices are exorbitant! They do not serve lunch or dinner so you have to walk quite a way to another hotel if you want to eat and it is extremely expensive.
Read more
Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Julia Flores wrote a review Jan 2023
40 contributions7 helpful votes
Very beautiful place, old hacienda, great swimming pool, very nice and spacious rooms, huge bathroom. We had upstairs rooms which were very nice and quiet. The bathroom started to smell bad in the early morning hours, should not happen in a hotel of that price range! There is a TV but they only have three channels and the picture looks like snow storm in the Swiss Alps. If they have a TV at all, then you expect it to work properly and have more channels. It would also be fine without a TV.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Bass957 wrote a review Dec 2022
Beverly, Massachusetts20 contributions26 helpful votes
We spent a night at the Hacienda on our way to Uxmal. It has a lot of charm, the room furniture makes you feel you are in another era. Breakfast was delicious. Our room had a (thin) door communicating with the adjacent room, but the gentleman at the front desk made sure that room was unoccupied, so that was a non-issue. A great experience all-around.
Read more
Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Christina M wrote a review Jun 2022
San Diego, California81 contributions34 helpful votes
+1
This hacienda has some beautiful historic touches, like the floor tiles and stained glass lamps. There are informational displays all over telling about famous guests over the years, like the historians Stephens and Catherwood and American icon Jackie O. The mattresses could stand to be replaced and the bathroom could use an update, but we were comfortable and it was good for the price. The staff was very friendly. The manager came by to greet us personally at both dinner and breakfast. Occupancy was low so they gave us the option of choosing which property to stay at and they ended up giving us an end unit with a huge picture window. They also told us there was no rush to check out, so we did a late check out with no additional fee. You can easily walk to the Uxmal entrance from here or drive across the two-lane highway to the sister property (Lodge at Uxmal) to shave some walk time off your visit. There's a planetarium that shows a history of the Mayas and the Choco Story museum is practically on site.
Read more
Date of stay: June 2022Trip type: Traveled with friends
Room Tip: Bug spray! Lots of mosquitos, biting gnats, and stinging ants in the area
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Martha Lara, General Manager at Hacienda Uxmal Plantation & Museum
Responded Jun 22, 2022
Thank you very much for your visit and excellent comments about your experience during your stay at our resort. Its facilities and the activities designed for the enjoyment of the whole family, added to the service provided by our collaborators (of which we are very proud), make the visit to Uxmal a unique experience. We celebrate that you have perceived and enjoyed the magic of the place. Safe travels!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Elaine 1800000 wrote a review Jun 2022
12 contributions3 helpful votes
We spent one night here, before visiting Uxmal. It’s low season and so the place was very quiet. I was initially a bit unsure from previous reviews during low season about pools being out of service and the fact dinner is in an offsite restaurant. In fact, we think we loved it all the more because it was low season. The hacienda is beautiful, and really historic. The room was spotlessly clean and had the most amazing view. The sounds of the jungle are fabulous and you can spend ages just sitting and listening. The main pool was great (the only pool open) and the bar tender (I didn’t catch his name) made us the best cocktails we’ve had in Mexico at a very reasonable price for a high end place (around 150MXN). Dinner was over the road and was good (not amazing) but service was excellent. Breakfast was served at the hacienda but not included in our room price (around 300 MXN pp). It’s the perfect location for visiting Uxmal - a five min walk to the ticket office. The hacienda arranged a guide for us who was great (we really recommend getting a guide). The main reason we stayed at the hacienda was so we could get to Uxmal early and it was well worth it - for the first hour there was only one other person there.
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from Martha Lara, General Manager at Hacienda Uxmal Plantation & Museum
Responded Jun 9, 2022
Thanks for your in-depth, excellent review. We all appreciate your stay and look forward to your return. Happy and safe travels!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Hydee W wrote a review Jun 2022
San Rafael, California37 contributions9 helpful votes
A few years ago, pre-pandemic, I stayed at this property and it was lovely and lively. This time, my friend and I were the only guests one of two nights. We were treated like royalty. Unfortunately the bar and restaurant were not open, but the sister property across the road at the Uxmal Entrance had a restaurant & bar. There was a severe thunderstorm that took the power out for 3 hours at night that resulted in a symphony of nature that was splendid! Once that waned it was back to tranquility. The staff, Marco, Luis & Bursain were so accomodating and friendly We can't wait to return!!!
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Martha Lara, General Manager at Hacienda Uxmal Plantation & Museum
Responded Jun 7, 2022
Thanks for your review. We all apreciate your stay and look forward to your return. Come back with more time to enjoy the many wonders that surround us. So long !
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Uxmal area.
PRICE RANGE
$179 - $1,272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda hotel uxmal, uxmal hacienda hotel, hacienda uxmal
LOCATION
MexicoYucatan PeninsulaYucatanUxmal
NUMBER OF ROOMS
82
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HACIENDA UXMAL PLANTATION & MUSEUM $89 ($̶1̶5̶1̶) - Updated 2024 Prices & Hotel Reviews - Mexico

Frequently Asked Questions about Hacienda Uxmal Plantation & Museum
Which popular attractions are close to Hacienda Uxmal Plantation & Museum?
Nearby attractions include Zona Arqueologica Uxmal (0.3 miles), Ruta Puuc (0.2 miles), and Choco Story uxmal (0.3 miles).
What are some of the property amenities at Hacienda Uxmal Plantation & Museum?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hacienda Uxmal Plantation & Museum?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hacienda Uxmal Plantation & Museum?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda Uxmal Plantation & Museum?
Conveniently located restaurants include Halach Huinic, Ppapp Hol Chac de Uxmal, and Restaurant Bar Cana-Nah.
Are there opportunities to exercise at Hacienda Uxmal Plantation & Museum?
Yes, guests have access to a pool during their stay.
Is Hacienda Uxmal Plantation & Museum located near the city center?
Yes, it is 0.8 miles away from the center of Uxmal.
Are any cleaning services offered at Hacienda Uxmal Plantation & Museum?
Yes, dry cleaning and laundry service are offered to guests.
Does Hacienda Uxmal Plantation & Museum offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hacienda Uxmal Plantation & Museum?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hacienda Uxmal Plantation & Museum?
Many travelers enjoy visiting Zona Arqueologica Uxmal (0.3 miles), Cuadrangulo De Las Monjas (quadrangle Of The Nuns) (0.2 miles), and Governor's Palace (0.4 miles).