We had a great time at el Fuerte. We were offered a better room with an ocean view at our arrival, for the same price. The room had a lot of space and is fully equipped. We could not have a better geographical situation in Mahahual. Food was good as well, and not as expensive as the other resorts we experienced in the area. Staff was very nice with us too and very helpful towards all our questions during our stay. I surely recommend this hotel!
Receptionist Elisa is very kind and friendly. And other staff is also friendly and kind. Also restraunt is very good taste. Location is perfect, very near to beach and restraunt, so very convenient place.
Fantastic hotel. Rooms were spacious and clean. Hotel staff was very attentive and responsible. Great location on the boardwalk and nice area of the beach that has been cleaned from the sea grass. Beautiful water and amenities. Will stay here again!
El Fuerte Beach Resort is just beautiful. We got one of the amazing rooms with sea view and couldn’t be happier, every day was like waking up in paradise. We didn’t want to leave Mahahual. It has such a nice vibe, beautiful white sand beach and the perfect color of the sea! The hotel has a prime location, right on the beachfront, just a few steps from the bus terminal. It has its own section of the beach with its sun beds and a restaurant. The staff were really lovely and everything was amazing. We highly recommend this hotel in Mahahual.
This is a beautiful spot -- the hotel, the beach, the restaurant!! The service was impeccable..., especially Irving!! The owner or manager (I'm not sure which he was) was so friendly and helpful...always asking if everything was okay. I highly recommend!!
We have been to Costa Maya many times, but this is our first visit to El Fuerte for an all inclusive day pass... From the start we were treated like guests. People met us, listened to what we wanted and immediately proceeded to make everything enjoyable. The food was delicious and plentiful.. We had several different drinks and they were all well prepared.. We had great attention from Luke (Skywalker) and Lawrence, but when we needed it, anyone was happy to help..
Very very unfriendly staff at the beach. Best to go to another beach club and another hotel. Food is average, clearly not a recommendation. They treat customers staying at their Hotel for multiple nights bad as they only want the money from the cruise ships.
For more than 10 years I have been going back to El Fuerte to spend my holidays. This is mainly due to the great service they provide by making you feel like you are at home. What I enjoy the most is that the beach is very clean all year long; they do make a big effort to clean the Sargasso that arrives. El Fuerte is so well located in an area where they get minimum sargasso and that puts them in a prime spot The rooms are very spacious including kitchen and sitting areas. The food at the restaurant is great; the best aguachile I have ever tried! I just came back from holidays and I am already starting to think about next year and El Fuerte and Mahahual is all that come to my mind!
Love love this place. Been here multiple times and always feel like you are part of their family. The staff is absolutely awesome. The food is delicious and fresh. Prices are super affordable . Do not miss this place on your next visit. Lorenzo will give you the best of service. Thanks guys and see you soon ❤️
Our room (Sorrento) was very enjoyable, almost like a small apartment. Italian owners, very good Italian food: pesto with shrimps, lobster, shrimp with zuchinni, etc. Home made pasta. Internet weak. Parking available.