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Quinto Sole Hotel

Traveler (360)
Room & Suite (61)
Pool & Beach (28)

About

#4 of 18 hotels in Mahahual
Location
Cleanliness
Service
Value
Enjoy the service and comfort in Quinto Sole Hotel, right in front of the beach in the village of Mahahual. Located at the entrance to this paradise on the Costa Maya, Quinto Sole Hotel has 16 rooms equipped with everything you need for the most pleasant of stays in Mexico. And as if that weren't enough, the hotel also has an exclusive beach club, restaurant and bar and your staying include tickets for Mayá, Lost Mayan Kingdom.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Free parking
Concierge
Multilingual Staff
Non-smoking hotel
Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
531Reviews
388Photos
24Q+A
30Room tips
Traveler rating
  • 265
  • 156
  • 55
  • 27
  • 28
Time of year
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Popular mentions
After reading some of the negative reviews I was tempted to cancel our reservation (we booked several months ago) - I'm glad we didn't! Our sea view room (yes, spend the few extra $) was very large, clean, and bright - and had a constant breeze from the ocean. A/C worked great,
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The hotel is really a fraud. The "ocean view" room that we booked was next to the reception and the restaurant with a minimal view of the ocean! Just a little strip of blue was visible trough the window. The proximity to the restaurant made the room very loud. Since the door
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No se queden aquí- cambio de administración y es un desastre. No hay agua caliente, la comida es asquerosa, las cortinas están rotas, dejando así entrar el sol, la almohada tiene bolas, tiene el peor servicio. Do not stay or eat here- this hotel changed administration and new
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Response from Quinto Sole H, Social Media & Content Manager at Quinto Sole Hotel
Responded Jan 31, 2019
Hola Adriana P, Sabemos que cada detalle cuenta, y que lo más importante es brindarles una experiencia maravillosa en todos los aspectos. Efectivamente pasamos por un periodo de ajuste, ya que como comentas, el cambio de administración estaba sucediendo y tenía poco tiempo de cambio. Hemos trabajado mucho para mejorar todos los aspectos, y esperamos que algún día quieran venir a visitarnos nuevamente para conocer los cambios por los que hemos pasado y trabajado. Agradecemos tus comentarios y en verdad los tomamos en cuenta. ¡Saludos y lindo día!
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I am a travel agent in Mexico at the west coast. Have travelled hundreds of times to the east coast but was not familiar with Mahuahual. The village was nicer than I expected and had some good meals. This hotel however is average at the most. They were a Koox hotel but since a
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Response from Quinto Sole H, Social Media Manager at Quinto Sole Hotel
Responded Jul 5, 2018
Dear Astrid, We are very sorry for the situation and the inconvenience of the feeling of not knowing what was happening with the hotel. In effect, the hotel changed operator and the transition took us a little longer than we expected. We greatly appreciate your comments and, we will ensure that no one goes through this and in no way feel the confusion you felt at the time. We are currently working on the hotel remodeling and striving to make you feel at home so you can enjoy all the wonders of Mahahual. Regards!
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Where to start?? Unfriendly front desk, shower didn't have hot water, bathroom sink didn't work, room is filthy, common areas look like they haven't been cleaned in a year... I would have asked for my money back if I could but I was there on a busy weekend and didn't have more
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Response from Quinto Sole H, Social Media & Content Manager at Quinto Sole Hotel
Responded Jan 31, 2019
We are sorry that your experience has been that way, unfortunately, your visit was just at the time of change of administration and the hotel was not ready with the changes and adjustments that were started when we received the hotel, at the beginning of May. We appreciate your comments and we will gladly take your experience to ensure that our guests live a pleasant experience in Quinto Sole. We ask for an apology and again we appreciate the time you took to write your comments and expose your experience. Greetings and nice day!
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PRICE RANGE
$86 - $152 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Koox Quinto Sole Boutique Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MayaMahahual
NUMBER OF ROOMS
16
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