We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Koox Matan Ka'an Hotel

355 reviews
Save
Traveler (284)
Pool & Beach (51)
Room & Suite (32)
Overview
  • Excellent45%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible3%
Travelers talk about
“nice hotel”(9 reviews)
“common areas”(5 reviews)
“c worked well”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from $59.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mahahual hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e5192cd9b1024866b92015270d06f290", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1234596,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79537715],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":59,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e5192cd9b1024866b92015270d06f290","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":61,"lowestMetaPrice":59,"additionalPartner":false,"highestMetaPriceDisplay":61,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":61,"lowestMetaPrice":59,"highestMetaPriceDisplay":61,"hotelName":"Koox Matan Ka'an Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU1MTkyY2Q5YjEwMjQ4NjZiOTIwMTUyNzBkMDZmMjkwIiwiQUlLIjoiM2NjNDFiOTM0YjA1NDY5ZGJhNTcwMDZmNDQ0ZjIyNWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/04/2018", "checkOut": "03/05/2018", "lowestPrice": "$59", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79537715":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (355)Write a Review
There are newer reviews for Koox Matan Ka'an Hotel
See the most recent reviews
Filter reviews
99 results
Traveler rating
40
45
7
5
2
Traveler type
Time of year
LanguageEnglish
More languages
40
45
7
5
2
Show reviews that mention
All reviewsnice hotelcommon areasc worked wellplace to staynice poolcentral courtyardbeach accessroom was spotlesssmall townthird floorgreat roomshot watermake you feel at homekooxcactusdivinomexico
FilterEnglish
Updating list...
21 - 25 of 99 reviews
Reviewed September 1, 2016

The location is good, the staff are helpful, there is a charming interior and theme to the rooms (they each have a name, we were in Paloma and Cactus). The Cactus room has a little view of the ocean while the Paloma room has a...More

Thank DarciPenner
Reviewed September 1, 2016 via mobile

Great, beautiful, nice staff. Shame there isn't much to do in town... Clean, good design and good location. It has a pool which is useful in the afternoon after the beach and they are friendly. Overall it is good value for money so I can...More

Thank homelessdj
Response from KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an HotelResponded September 5, 2016

Dear guest! Thanks a lot for your review of your stay at our hotel and we are delighted to know that you have enjoyed our hotel and its facilities!! Thanks a lot for your comment and all staff is sending greetings to you. We look...More

Reviewed August 13, 2016

Maria and Tadeo are very helpful and make you feel at home. Hotel is clean and has all the essentials. Superb breakfast and unbeatable location.Beach is 200 metres away and a wide choice of restaurants and bars in the perimeterMore

Thank Cesar C
Response from KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an HotelResponded August 31, 2016

Dear guest, Thanks a lot for your kind words and for your time to write this review of your stay with us! We're delighted to know that you enjoyed our hotel!! Thanks for chosen us and we look forward to welcome you very soon! Kind...More

Reviewed August 8, 2016 via mobile

The place has a nice swimming pool and great facilities. But what made me review this place, was the extraordinary service I experienced at my stay. I asked the hotel manager, whether they had a laundry service at the hotel. They did not, but he...More

Thank Miriam M
Response from KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an HotelResponded August 31, 2016

Dear Miriam, We are very grateful with your comment and you make us feel very proud with your comment about your service experience. Thank you so much!! We look forward to welcome you very soon! Our warmest regards!

Reviewed July 29, 2016

The hotel seemed to lack proper pest control and maintenance overall. There were ants in our room and although we requested service on a few occasions, the problem didn't seem to go away. In addition, the water service was not working properly on the first...More

Thank Ruben P
Response from KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an HotelResponded September 7, 2016

Dear Ruben, Thanks a lot for your review of your stay with us in Mahahual. We're just in the middle of mayan jungle, next to the sea.., there are ants, mosquitos and a lot of little animals that can't be control as a urban hotel....More

View more reviews
PreviousNext
13456720
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$49 - $112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Mahahual
#4 Romantic Hotel in Mahahual
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$49 - $112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Mahahual
#4 Romantic Hotel in Mahahual
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (284)
Pool & Beach (51)
Room & Suite (32)
Dining (18)
Family and Play Areas (24)
Questions & Answers
Ask a question
Airedalemom53
April 5, 2016|
Answer
Response from Rafiavbz | Reviewed this property |
All you need to do when booking is place number of persons (adults) and children if any with ages and will give the option which rooms you have available. Most rooms come with a double bed and a single bed in it.
0
Votes
Scott W
March 29, 2016|
AnswerShow all 3 answers
Response from SperanzaA | Reviewed this property |
Yes, Cancun is the best way to get there. Going from Belize, while it may be interesting, involves a whole other country, and a boat ride. If you wish, you could go to Belize from Mahahual as a day trip. Enjoy!
0
Votes
PreviousNext
1234568
Room Tips
"We enjoyed room Cactus.."
Read review
"I'm not interested in "water" views as you pay a premium. I'm in my room to sleep. Get an..."
Read review
"Very limited rooms with a view, lots of stairs to navigate here as well. Parking is limited."
Read review
"Far away from the swimming pool ( if you want to stay in bed till late )"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing