This was the third time that I stayed at Hacienda Coba, and I am happy report that things just continue to get better! We did rent all the rooms in the hotel for our small group and the managers were willing to serve us breakfast an hour earlier than their normal time! This was super helpful for us and beyond the call of duty. I look forward to going back to Hacienda Coba again next year, it is a wonderful hotel.
The Hacienda is lovely, during the day there are around a dozen shops selling souvenirs, a chemist,a doctors a few pubs. It is lovely to wander round. At night time t comes alive with shows , lots of music, pubs and a late night nightclub. This is all part of the Bahia Principe hotel and resort and most is included in the All Inclusive
No wonder we were the only people staying here. Nice check-in but we were charged twice which is yet to be resolved. Included breakfast was some old bread, some fruit, and no hot coffee. Room was awkward and most importantly had the worst excuse for a shower we've ever experienced....a dripping cold water was all. Go elsewhere.
The grounds were beautiful with colorful ceramics from Oaxaca, gardens, and a wooded area in back. A nice young family ran the place. It was restful here, as the rooms were behind the main building, away from the road.. Heavy curtains kept the room dark at night. The table and two chairs were useful. Two small water bottles were given daily. Facial wash cloths were provided, but there was no hair dryer. Breakfast was from 8-10 a.m. It was marginally okay, consisting of white bread, preserve pats, orange juice and coffee. We brought breakfast food to supplement theirs and ate it in our room. Now, the quirks: The shower had no grab bar. The bed spread and light weight blanket, even folded over, were not sufficiently warm. Thanks to some previous reviews, we came prepared. A T-shirt, long pajamas, vest sweater, and fleece jacket provided the extra warmth needed. Bathroom humidity was also a problem. The louvers were too high for us to deal with to let the humidity out. Finding the hotel was not a problem. We came from Tulum, and went ¾ of the way around a roundabout to the road that leads to Coba. Then, on the left, 100 yards or so down the road, was their “Hotel” sign. The main building is close to the road, with free parking in front. Unlike some previous trip advisor reviewer, we did not find it dangerous to drive into or exit the hacienda parking area.…
If you travel by car this is wonderful option to spend a night.. or two. Great starting point to visit the ruins at Cobà. The two caretakers displayed their artist virtues by creating bed decorations (turtle/swan) out of towels, adding flower petals and leaves...!