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The Royal Suites Yucatan by Palladium

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#2 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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The Royal Suites Yucatan by Palladium
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2,050 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Suites Yucatan by Palladium
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Showing 1,055: English reviews
Maple Shade, New Jersey
Reviewed February 28, 2012

The food and the drinks were extreamly delicious but my expectations were greatly exceeded by the hospality of the staff. Julio who works the bar at the Royal pool, Alberto a cart attendent and Damien the Host at the El Jardin restaurant. But I was truly amazed at the host of the breakfast buffet at Kabah and he was also...

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5Thank Longislandicetea_12
Rivieraywhitesand, Resident Manager at The Royal Suites Yucatan by Palladium, responded to this review

Thank you Longislandicetea_12, I will pass your good comments to all our staff. I agree 100% with your good comments about their service. I hope you can enjoy their drinks soon. Regards, Antonio Parrado Rodríguez Director Residente / Resident Manager Grand Palladium White Sand Resort & Spa Grand Palladium Riviera Resort & Spa The Royal Suites Yucatán dtor.whitesandriviera@fiestahotelgroup.com

Sagamore Hills, Ohio
Reviewed February 24, 2012

exceeded all our expectations from service to food to drinks. The grounds were beautiful. could not ask for much more, The closest thing to paradise.

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4Thank greg s
Rivieraywhitesand, Resident Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear greg s, Our goal is always to exceed our customer's expectations. I'm really happy that we managed it. We will be glad to see you soon. Regards, Antonio Parrado Rodríguez Director Residente / Resident Manager Grand Palladium White Sand Resort & Spa Grand Palladium Riviera Resort & Spa The Royal Suites Yucatán dtor.whitesandriviera@fiestahotelgroup.com

London
Reviewed February 20, 2012

We had just what we were looking for at the Royal Suites Yucatan; a quiet and relaxing vacation. Our arrival in Cancun went smooth. We were pre-briefed about the circus and chaos at Cancun Airport but we made it through unhurt and we were directed easily to our Transat Holidays Transfer Bus. It took us a good two hours to...

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3Thank LondonTrapper
Rivieraywhitesand, Resident Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear LondonTrapper, Thank you for your detailed information about your stay with us. I take note of your comments and you can be sure they will help to improve our services. Regards, Antonio Parrado Rodríguez Director Residente / Resident Manager Grand Palladium White Sand Resort & Spa Grand Palladium Riviera Resort & Spa The Royal Suites Yucatán dtor.whitesandriviera@fiestahotelgroup.com

Huron, Ohio
Reviewed February 13, 2012

We stayed in a Royal Jr. Suite. This was our first time to Rivera Maya. We went with a group of 5 other couples. We were the only ones in our group that were first timers. The rooms were top rate and the restaurants exceeded our expectations. The resort is huge and transportation is provided. I found the lazy river...

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5Thank Eruss238
Rivieraywhitesand, Resident Manager at The Royal Suites Yucatan by Palladium, responded to this review

Thank you Eruss238, It will be fantastic if you visit us again next year. Regards, Antonio Parrado Rodríguez Director Residente / Resident Manager Grand Palladium White Sand Resort & Spa Grand Palladium Riviera Resort & Spa The Royal Suites Yucatán dtor.whitesandriviera@fiestahotelgroup.com

Green Bay, Wisconsin
Reviewed February 12, 2012

We just returned from a week at the Palladium. We were upgraded to the Mayan Suites and it was the nicest time we have ever had. It was our 5th time at the Palladium- 4 th time in the Royal area. I woul dhave a hard time going anywhere else. I so appreciate the way we were treated from check...

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4Thank suemay07
DtorAdjunto, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Guest Awesome! Sounds like you had a splendid trip here at Grand Palladium Resort & Spa. We have succeeded providing a memorable vacation. Thank you for your feedback. This information has let us know during the years to know what we are excelling in and what we need to work on and we can proudly show a new development...

Saskatchewan
Reviewed February 10, 2012

We stayed in the Royal Mayan Suite which had the river access and you could jaunt around on a canoe if you are more skilled than we were. We tryed my Fiancee fell in not once but twice it was hillarious. It was fun to be able to walk or take a boat or to take thier little golf carts...

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7Thank LisanPaul
DtorAdjunto, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Guest, Thank you for your nice feedback regarding your stay at the Royal Suites Yucatan We are delighted to note that you had a pleasant experience on our lovely resort years ago. It’s always a pleasure when our guests have a wonderful time with us. We appreciate your kind tone and look very forward to welcoming you back again...

Kingston, Canada
Reviewed February 9, 2012

I am not a person to sit and write hugs reviews, so I'll try to make this short. I have no idea where the bad reviews come from. My wife and I had a super great time at the Royal Suites. Our Jr. Suite was more then we needed, the grounds and the beach were amazing, I’ll say that again...

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3Thank juniorislander20
DtorAdjunto, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Guest, Thank you very much for your friendly review. We are very pleased to have made your stay a special and memorable one! It makes us happy to know that you had a wonderful vacation and we were able to live up your expectations! Thank you for sharing. Your home away from home awaits you next time you are...

Moosomin, Canada
Reviewed February 9, 2012

The Royal Side was small and private just for aduts. it has A nice bar and the restarant EL JARDAIN was very good we had breakfast there every morning.the 4 other properties are very big but you have drivers to take you where you want. the buttlers were more like a CONCIERGE SERVICE but they were very nice and helpful....

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3Thank thenumberofthebeast
DtorAdjunto, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Guest, First of all, we want to thank you for choosing us as you holiday provider. Thank you also for sharing your excellent experience at the Royal Suites Yucatan. We are delighted to know that we were able to exceed your expectations. We are beyond thrilled when our guests have a fantastic experience with us. Thank you again. We...

Saskatoon, Canada
Reviewed February 7, 2012

We just returned from 1 week at the Royal Suites Yucatan; we opted for the Mayan Suite upgrade based on some recommendations here. Overall it was a great holiday and the resort has a lot going for it, but we will likely spend our money elsewhere next year as it really didn't deliver on the "Top End" pricing we paid....

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4Thank DonN099
Winnipeg, Canada
Reviewed February 6, 2012

We just returned from 2 weeks at the Royal Suites Yucatan in a Junior Suite and had a very good time. We stayed here five years ago in a bungalow and found the Junior Suite to be quite nice and very spacious. The bungalows do offer the outdoor shower which was nice and a deck which we never used as...

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Helpful?
6Thank LoriB42
DtorAdjunto, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Guest Awesome! Sounds like you had a splendid trip here at Grand Palladium Resort & Spa. We have succeeded providing a memorable vacation. Thank you for your feedback. This information has let us know during the years to know what we are excelling in and what we need to work on and we can proudly show a new development...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $306 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico
Hotel Style:
#1 Green Hotel in Akumal
#1 Romantic Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 Spa Hotel in Akumal
#2 Top resorts Hotel in Akumal
#2 On the Beach Hotel in Akumal
#4 Family Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travelers.
240 questions
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Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor”
 of 5 bubbles miacs, 1 week ago | Read review
“They are all good and they have carts to take you around the resort.”
 of 5 bubbles L3963ZYsusanw, 1 week ago | Read review
“building 69 is noisy because of the proximity to the Riviera pool”
 of 5 bubbles Jakebuck, 1 week ago | Read review
“The whole Royal Suites area was quiet.”
 of 5 bubbles Ladyvol, 3 weeks ago | Read review
“all of the Royal Suites are near the lobby and the private pool. beach is away but with private transportation.”
 of 5 bubbles 140gailw, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question