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The Royal Suites Yucatan by Palladium

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#2 of 23 Hotels in Akumal
Certificate of Excellence
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1 room 2 adults 0 children
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The Royal Suites Yucatan by Palladium
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2,092 Reviews from our TripAdvisor Community

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Napa, California
Reviewed yesterday NEW

Four of us spent last week at the Royal Suites section of the expansive Palladium Resort. We booked online, which was advertised to include free transfer service from the airport and late check-out. We had an issue with the transfer service, as the hotel representative told me that it was private service and Destination Experts (third party operator) told me...

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Thank napasunseeker
B.C. Canada
Reviewed yesterday NEW

We stayed at the Royal Suites from March 18-25th 2017. Many people have commended this resort for its service. We agree completely! Wonderful service and smiles from all. The Royal Suites are an adult only part of the giant Grand Palladium on the Mayan Riviera. We have also stayed at White Sands, another part of the resort. The difference between...

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Thank canadianchris
Palisade, Colorado
Reviewed yesterday NEW

Location was beautiful, rooms were fist class, food was outstanding, every single person on that entire resort were kind, friendly, helpful and outright awesome!! We will absolutely be coming back again!! Best vacation ever!

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Thank Casey T
Greene, Rhode Island, United States
Reviewed 2 days ago NEW

We have vacationed in this area several times each time at a different resort.This was definitely one of the best.It is a large resort,but can be accessed by the numerous golf carts and 2 trains that bring you around the resort. The place is clean and has an abundance of wildlife all over the resort.We stayed in the Royal Suites...

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1Thank Jeffrey K
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Jeffrey K, Thank you very much for such a fresh and delightful review about your last holidays in our resort. We feel honored that guests like you, that are frequent travelers, chose Royal Suites Yucatán as their holiday destination at beautiful Riviera Maya. We aim to provide the absolute finest service, accommodations, cuisine, and overall experience, therefore we are...

Michigan
Reviewed 4 days ago NEWvia mobile

We visited this resort a few months back. We loved everything about it!! We loved the outdoor jacuzzi on our balcony, and used it alot. The attention to details like champagne on ice and a fruit basket in our room,for our anniversary made it special. The Royal pool is beautiful and you are well taken care of there. The Royal...

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3Thank JeffSal2
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear JeffSal2, We really appreciate your time to share such a wonderful review about your stay at our Royal Suites Yucatan, and we feel honored that you gave us the unique opportunity to be your Anniversary destination choice. We pride ourselves on the exclusive services we provide to our guests, and we are thrilled to hear you were impressed by...

Washington, United Kingdom
Reviewed 1 week ago

This was our 4th visit to the Grand Palladium hotel as it is such an amazing place to visit. The rooms are spacious and the staff can't do enough to help . The beach is so beautiful and the Salt Water pool is a really beautiful place to sit and relax listening to the waves. Shows are great every night...

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1Thank Courtney B
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Courtney B, Thank you for your kind words about our resort and staff, all our team value your time invested to share this wonderful review. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful, especially with our faithful customers that give us the...

Galloway, New Jersey
Reviewed 1 week ago

We stayed at the Royal Suite this past week and it was a fantastic experience. My husband and I loved the facility which was really clean and perfect. But what we enjoyed the most was that everyone working there was really warm and friendly. Assolutamente un posto bellissimo. Thank you very much for a great week. The only recommendation I...

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2Thank luisacilurzo
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear luisacilurzo, Thank you for this delightful review on your holiday experience at Royal Suites Yucatán. We are very glad that you enjoyed your time here, from the kindness and genuine attentions of our staff, to the exclusive services and facilities of Royal guests, to the relaxing atmosphere at the Spa, it sounds like you made the most of your...

Franklin Ohio
Reviewed 1 week ago

BWent to Mexico with a dear friend and we did have a lovely time but we always have a blast together. Love Mexico and will return .. just not sure this will be the place I return to. I'd been to several other in the area including the Iberostar Grande and Secrets Maroma Beach. If this were my first all...

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2Thank chattygirl7491
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear chattygirl7491, First of all thank you for selecting our resort to spend your “First International Girls Trip” we feel truly honored to have been your hosts in this special holiday. Even do we are glad to know that no matter what happen you made the most of your time with your friend and were always trying to relax and...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

My mother & I stayed in the Royal Suites for the 9th time and it was amazing as usual! I have some unusual food allergies and the staff at El Jardin and room service were extremely helpful and accommodating. The room, lobbies, pools, and beach were as beautiful as ever. We especially enjoyed the drinks made by the bartender at...

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3Thank krbi49
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear krbi49, We are pleased that you gave us the opportunity to welcome you again at Royal Suites Yucatán in beautiful Riviera Maya, and we are delighted to know that the kindness and attentive service you received from our staff taking care of your allergies was very accommodating during your stay. We will gladly share your uplifting words with all...

Reviewed 1 week ago

Royal Suits is the place where we spend our winter vacations. in previous years we went to different 6 star resorts in Punta Cana, Cancun, but decided that Yucatan Royal Suits is the best place for our leisure vacations. The place is beautiful, but it's people who are working there make us want to come back. Thanks to manager Roxana...

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1Thank ElizabethZhk
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear ElizabethZhk, First and foremost, thank you for your good comments and feedback from your holidays with us at Royal Suites Yucatán. We feel so pleased to realize that you did have the great vacations expected, especially for being a repeat customer who has been in our Hotel before and who comes with high expectations that we are more than...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $302 - $770 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico
Hotel Style:
#1 Green Hotel in Akumal
#1 Romantic Hotel in Akumal
#2 Top resorts Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 Spa Hotel in Akumal
#4 Family Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travelers.
254 questions
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Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find out where the shows are and avoid rooms near there.”
 of 5 bubbles canadianchris, yesterday | Read review
“We stayed on the upper (3rd) floor,so there is no one above us.The Royal Suites section is adults only.”
 of 5 bubbles JeffreyK43, 2 days ago | Read review
“We prefer the Riviera side of the hotel, though have also stayed in the Royal Suites - great!”
 of 5 bubbles CourtneyB926, 1 week ago | Read review
“The Junior Suite was really a good size for us.”
 of 5 bubbles luisacilurzo, 1 week ago | Read review
“7100 building close to the pool and lobby .. get bottom floor as no view or elevators”
  • love the towel art
  • The Royal Suites Yucatan by Palladium
  • The Royal Suites Yucatan by Palladium
  • The Royal Suites Yucatan by Palladium
 of 5 bubbles chattygirl7491, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question