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The Royal Suites Yucatan by Palladium

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#2 of 21 Hotels in Akumal
Certificate of Excellence
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The Royal Suites Yucatan by Palladium
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1,826 Reviews from our TripAdvisor Community

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Showing 938: English reviews
Montreal, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at the Royal Suites for a week mid August and experienced superb hospitality. From our first day to our last we were taken care of by the professional staff who went out of their way to meet our needs. Our suite was spectacular - it was clean, spacious and comfortable. All the details make a... More 

Helpful?
3 Thank mishpapazian
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed at my fair share of multi-resort properties and the Palladium experience has been the best by far. I always choose the top tier resort and honestly I know I would not have been happy at the other properties except maybe White Sands but here is why you should choose the Royal Suites: 1) personal shuttles whenever/wherever (if you... More 

Helpful?
6 Thank Kirby M
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Kirby M, Thank you for your nice review about your last holidays in The Royal Suites. It is heartwarming to realize that our efforts are rewarded achieving our aim, to fulfill the guest’s expectations, making as you say, an unforgettable vacation. Thanks again and we look forward to your next visit, and please do not hesitate to contact us... More 

Plymouth, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Royal Suites for a week for our honeymoon. Everything went perfect except our mini fridge didn't work for 3 days before maintenance replaced it. Before that 3 different maintenance people came to try to repair it. We finally just requested for it to be replaced. Other than that the stay/trip was excellent. Everyone was so nice and... More 

Helpful?
5 Thank Xcavor
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Xcavor, I would like to thank you for your comments about your stay in our resort. Our commitment is to provide the best service and attention at all time to our guests, and is really pleasant to realize that our effort has been successful. I am glad to acknowledge that you enjoyed the Royal Suites and the services we... More 

Estancia, New Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had the most exasperating travel experience getting here but it was well worth the problems. We booked our first ever all-inclusive vacation here, first problem, we flew fro New Mexico to Chicago to make connections to Cancun, second problem, a storm knocked out the radar at Cancun so we were diverted to Merida after at least... More 

Helpful?
6 Thank 35jmac
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear 35jmac, I would like to thank you for your comments about your stay in our resort. Our commitment is to provide the best service and attention at all time to our guests, and is really pleasant to realize that our effort has been successful. I am glad to acknowledge that you enjoyed the Royal Suites and the services we... More 

Ontario
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Royal Suites for a week in March and had a fantastic vacation. Loved the room, was very clean and spacious. The balcony had a private jacuzzi and curtains you could tie down to give some privacy outdoors :) The room was a bit far from the beach so we had to get a ride in the golf... More 

Helpful?
3 Thank Strosser
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Strosser, We really appreciate the good comments and feedback about you stay in our resort. For us is very important to know the opinion of our visitors in order to improve our service, and even more when they use to know about this product. I wish to see you come back and please, let us know if there is... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cannot begin to tell you just how incredible this resort truly is. So much care is placed on each detail; the food, the landscape, the cleanliness, the transportation, the amenities, and the entertainment are all first-class! We were treated like golden royalty, as if we were kings and queens, and not just tourists assigned a number to be called... More 

Helpful?
7 Thank Josh N
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Josh N, I would especially thank you for such a charming and reflecting review which to think over. We are elated to realized that you enjoyed your stay and the service by our staff, that we certainly know it is the best asset we could have and we will make sure to transmit this comments to the persons mentioned... More 

Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Resort in March for 2 weeks and I just got a chance now to review it. It was Amazing, Best all inclusive I have ever been too. The Staff and service was unbelievable, they are always asking if you need anything. They don't forget your name or what you like to drink, now thats impressive !!... More 

Helpful?
6 Thank Katiejojo65
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Katiejojo65, We would like to thank you for your nice comments about your stay inThe Royal Suite Yucatan and particularly about the service and the staff. For us is very important to know the opinion of our visitors to offer a better service every day, and concerning the king beds we try to always fulfill the request if sent... More 

WorcesterJohn
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have just returned home from two weeks in paradise, The Palladium hotel group have got this product called the Royal Suites so right, Having stayed here twice before & used the whole of the complex of five hotels I was so impressed with the changes,improvements & total refurbishments of areas, The Royal Suites team great you as not just... More 

Helpful?
6 Thank WorcesterJohn
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear WorcesterJohn, Thank you very much for your nice comments about your stay in The Royal Suites Yucatan and for such a delightful description of all the services and tips for a wonderful vacation. It is always a pleasure to welcome you back and we are really happy to realize that you bring great souvenirs from your holidays. I will... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I and a few friends just returned from a trip for the Royal suites. It has been my fourth time and my wife and i third time together, we brought some friends along this year to show them how great and beautiful this place is. They absolutely fell in love, there is something about this place that... More 

Helpful?
5 Thank nick c
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear nick c, I would especially thank you for such a charming and reflecting review which to think over. We are elated to realized that you enjoyed your stay and the service by our staff, that we certainly know it is the best asset we could have and we will make sure to transmit this comments to the persons mentioned... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I should start this by saying we are average people. We live a good life but are in no way ridiculously wealthy. The Royal Suites Yucatan by Palladium however did make us feel that way. When we arrived in Cancun we used Lomas transportation. We had a private car and a very friendly driver. Although the traffic to get out... More 

Helpful?
7 Thank Alise M
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Alise M, Thank you for your kind words about our resort and staff, very much appreciated. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful. The staff like those are our best asset and we are really happy to realize that you enjoyed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $313 - $792 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico
Hotel Style:
#1 Romantic Hotel in Akumal
#1 Green Hotel in Akumal
#2 Spa Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 Top resorts Hotel in Akumal
#4 Family Hotel in Akumal
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