We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Suites Yucatan by Palladium

#2 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Royal Suites Yucatan by Palladium
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,785 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 927: English reviews
Rehoboth Beach, Delaware
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed yesterday NEW

Traveled with several of our children, grand children to this resort just over a week ago. This was my wife and mine 33rd trip to the Royal Suites. Now that everyone is over 18 we could all stay in the Royal Suite area which was very convenient. I must add that the renovations to the other areas look very nice... More 

Helpful?
1 Thank Neller1234
Nashville, Tennessee, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

From the start, we were welcomed into the resort. Friendly individual check in, individualized room amenities, and a welcoming staff started our honeymoon off right! We booked a Mayan suite, which was an individual villa in the lagoon! We had our choice of full bottles of alcohol, beer, soda, water everyday - part of the individualized welcome we received. The... More 

Helpful?
1 Thank Lwteach14
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Lwteach14, First and foremost, thank you very much for your excellent comments and for such a detailed explanation about your last holidays with us, and for the tips you gave to other travelers. It is a real pleasure to realize that our effort is rewarded creating nice experiences to our guests, and I will transmit your greetings to our... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed there around 5 days with my family, everything was amazing. The staff is extremely friendly everyone says hello and offers help. Private pool, bar and buffet restaurant; wide varieties of imported drinks, cheese and more. 10 out of 10 would recommend.

Helpful?
1 Thank Sofi M
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Sofi M, I would like to thank you for your nice comments about your holidays in The Royal Suites Yucatan, it is really gratifying to realize that you enjoyed your stay and you could bring good memories from your vacation. Thanks a lot and please do not hesitate to contact us for any further comment or if you decide... More 

Montreal
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Royal Suites Yukatan by Pallidium in October 2015 for both my 50th birthday celebration and 4th wedding anniversary. The service was amazing but staff was not super friendly. When we arrived we were surprised to find quite a bit of construction on the Royal Suite resort and quite an unpleasant smell. If we had booked this... More 

Helpful?
1 Thank dardar98
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear dardar98, First and foremost, I would like to thank you for your nice comments about your stay in The Royal Suite Yucatan All the comments help us to improve our services day by day and we take them very seriously in order to make to our visitor’s holidays an enchanting experience. About the issues with the communication that you... More 

Glastonbury, U.K.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed in Palladium's Riviera and White Sands resorts before and had a good time, but staying in the Royal Suites was an even better experience. We felt thoroughly spoiled and really enjoyed this adults only resort. Our suite was a very good size and we loved our jacuzzi on the balcony. Felix made sure our room was always clean... More 

Helpful?
Thank Frank B
Clearwater, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second trip to the Yucatan as a couple, and we really loved this resort. I'll try to summarize the main areas to make this user-friendly: Check-in/Check -out-- we arrived three hours early for check-in, they do have a changing area so my suggestion is bring your swimsuit and hit the pool or the wet area of the... More 

Helpful?
5 Thank Kristine H
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Kristine H, hank you very much for your nice comments about your stay in The Royal Suites and for such a delightful description of all the services and tips for a wonderful vacation. It is always a pleasure to welcome you back and we are really happy to realize that you bring great souvenirs from your holidays. I will... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent Trip!! I literally just got back and stayed last week from July 9-15, 2016. I am actually depressed I am home that I had such a great time. I stayed at the Royal Suites with my boyfriend for my birthday, and met up with my sister and her husband who were celebrating their 30 year wedding anniversary. The Jr.... More 

Helpful?
3 Thank Michele M
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Michele M, I would especially thank you for such a charming and reflecting review which to think over. We are elated to realized that you enjoyed your stay and the service by our staff, that we certainly know it is the best asset we could have and we will make sure to transmit this comments to the persons mentioned... More 

Loveland, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My Wife and I took our parents and sons to the Royal Suites In June. Just now getting to write the review. The facility, beach, rooms and restaurants are incredible. We have traveled to several all inclusives but have never had polite service as we have at the Royal. Something for everyone to do. Yes it would be nice to... More 

Helpful?
2 Thank James L
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear James L, Thanks a lot for such a good review, we work every day to make an enchanting place to our visitors, and it make us to feel happy when we read comments like yours, as we realize that our effort is rewarded. Thank you again and please do not hesitate to contact us if you decide to spend... More 

Redditch, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the third time my Wife and I have been here. This was for three weeks. Once again, we were impressed with the location and the care given to the environment. The food was always great matter what restaurant we chose to go to. Normally I would have given this five stars but....we went with a couple that were... More 

Helpful?
2 Thank Sunworshiper4
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Sunworshiper4, First and foremost, I would like to thank you for your nice comments about your stay in the Royal Suites . All the comments help us to improve our services day by day and we take them very seriously in order to make to our visitor’s holidays an enchanting experience. About the issues with the communication that you... More 

Burkburnett
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed June 26-July 1 booked thru Apple Vacations. Upon arrival we were upgraded from Colonial Mayan suite to 7210 in The Royal section a great and welcome surprise! Transportation was a little tough for a couple of days then many brand new carts were added all over the resort and all was well, new carts battery powered very nice and... More 

Helpful?
2 Thank CozumelCrazy
DtorAdjunto, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear CozumelCrazy, Thank you so much for your kind words and feedback, very much appreciated. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful. We look forward for your next visit and please do not hesitate to contact us for any further matter. Kindest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

3,381 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (2941)
Viewed
Pool/Beach Area (563)
Viewed
Family/Play Areas (34)
Viewed
Room/Suite (604)
Viewed
View from Room (55)
Viewed
Bathroom (50)
Viewed
Hotel & Grounds (436)
Viewed
Dining (209)
Viewed
Business Center/Function Rooms (6)
Viewed
0:42
Videos (1)
Viewed
Other (983)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (408)
Viewed
Amenities (44)
Viewed
Beach (20)
Viewed
Junior Suite (58)
Viewed
Mayan Suite (90)
Viewed
Pool (39)
Viewed
Dining (28)
Viewed
Suite (75)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (22)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (5)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Akumal
5.9 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
3.4 mi away
Secrets Akumal Riviera Maya
0.2 mi away
Grand Palladium Kantenah Resort and Spa
Show Prices
Show Prices
Show Prices
3.7 mi away
Akumal Bay Beach & Wellness Resort
6.0 mi away
Luxury Bahia Principe Akumal Don Pablo Collection
0.1 mi away
Grand Palladium Riviera Resort & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $291 - $775 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Cancelon, Cheap Tickets, BookIt.com, Hotels.com, Odigeo, Travelocity, Despegar.com and Jetsetter so you can book your The Royal Suites Yucatan by Palladium reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico
Hotel Style:
#1 Romantic Hotel in Akumal
#1 Green Hotel in Akumal
#2 Top resorts Hotel in Akumal
#2 Spa Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 On the Beach Hotel in Akumal
#4 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay