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The Royal Suites Yucatan by Palladium

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#2 of 23 Hotels in Akumal
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GreenLeadersSilver level
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1 room 2 adults 0 children
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The Royal Suites Yucatan by Palladium
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2,082 Reviews from our TripAdvisor Community

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Washington, United Kingdom
Reviewed yesterday NEW

This was our 4th visit to the Grand Palladium hotel as it is such an amazing place to visit. The rooms are spacious and the staff can't do enough to help . The beach is so beautiful and the Salt Water pool is a really beautiful place to sit and relax listening to the waves. Shows are great every night...

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Helpful?
Thank Courtney B
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Courtney B, Thank you for your kind words about our resort and staff, all our team value your time invested to share this wonderful review. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful, especially with our faithful customers that give us the...

Galloway, New Jersey
Reviewed 3 days ago NEW

We stayed at the Royal Suite this past week and it was a fantastic experience. My husband and I loved the facility which was really clean and perfect. But what we enjoyed the most was that everyone working there was really warm and friendly. Assolutamente un posto bellissimo. Thank you very much for a great week. The only recommendation I...

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Helpful?
Thank luisacilurzo
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear luisacilurzo, Thank you for this delightful review on your holiday experience at Royal Suites Yucatán. We are very glad that you enjoyed your time here, from the kindness and genuine attentions of our staff, to the exclusive services and facilities of Royal guests, to the relaxing atmosphere at the Spa, it sounds like you made the most of your...

Franklin Ohio
Reviewed 4 days ago NEW

BWent to Mexico with a dear friend and we did have a lovely time but we always have a blast together. Love Mexico and will return .. just not sure this will be the place I return to. I'd been to several other in the area including the Iberostar Grande and Secrets Maroma Beach. If this were my first all...

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Helpful?
Thank chattygirl7491
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear chattygirl7491, First of all thank you for selecting our resort to spend your “First International Girls Trip” we feel truly honored to have been your hosts in this special holiday. Even do we are glad to know that no matter what happen you made the most of your time with your friend and were always trying to relax and...

Pittsburgh, Pennsylvania
Reviewed 4 days ago NEW

My mother & I stayed in the Royal Suites for the 9th time and it was amazing as usual! I have some unusual food allergies and the staff at El Jardin and room service were extremely helpful and accommodating. The room, lobbies, pools, and beach were as beautiful as ever. We especially enjoyed the drinks made by the bartender at...

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Helpful?
Thank krbi49
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear krbi49, We are pleased that you gave us the opportunity to welcome you again at Royal Suites Yucatán in beautiful Riviera Maya, and we are delighted to know that the kindness and attentive service you received from our staff taking care of your allergies was very accommodating during your stay. We will gladly share your uplifting words with all...

Reviewed 5 days ago NEW

Royal Suits is the place where we spend our winter vacations. in previous years we went to different 6 star resorts in Punta Cana, Cancun, but decided that Yucatan Royal Suits is the best place for our leisure vacations. The place is beautiful, but it's people who are working there make us want to come back. Thanks to manager Roxana...

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Helpful?
Thank ElizabethZhk
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear ElizabethZhk, First and foremost, thank you for your good comments and feedback from your holidays with us at Royal Suites Yucatán. We feel so pleased to realize that you did have the great vacations expected, especially for being a repeat customer who has been in our Hotel before and who comes with high expectations that we are more than...

Maryville, Illinois
Reviewed 1 week ago

Awesome vacation! We were supposed to stay at Kantenah. After arriving, I inquired about an upgrade. So glad I did! We were upgraded to The Royal Suites. Loved the rooms, loved the service, loved the room service, loved being able to go to all of the other hotels and restaurants, loved the beach and on and on and on! Not...

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Helpful?
1Thank chickennorman
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear chickennorman, First and foremost, thank you for your good comments and feedback from your last stay with us. We feel glad to realize that you did have the wonderful vacations expected, very good choice on upgrading to the Royal Suites Yucatan to have an amazing only adult experience! We are happy to announce that we have a renovation this...

Cleveland, Ohio
Reviewed 1 week ago

This was my second year at the Royal Suites, and I knew it would not disappoint. But this year there were about 30 people joining for a friend's wedding - some first timers, some seasoned travelers. Almost all stayed in the Royal section which was fun to share the same great experiences. There's too much to share, but here's some...

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Helpful?
1Thank Angeladida216
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Angeladida216, Thank you for giving us the pleasure to welcome you again in our beautiful Paradise at Royal Suites Yucatán, we are so happy that you enjoyed your time in the company of your friends and that the wedding was also lovely. First of all we want to express our gratitude towards the attentions received from our dedicated staff...

Wilmington, Delaware
Reviewed 1 week ago

Semi annual stay at Royal Suites., Had a great week, rained 3 hrs on last full day of stay. Accommodations were excellent as always. Couple small problems that were handled by our Butler Raphael with no problem. Spent some time with long time fried Damian catching up .Alson ran into Pedro, now a Bar Manager( former Driver). Also Hector a...

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Helpful?
1Thank Phil J
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Phil J, We are pleased that you gave us the opportunity to welcome you once more at Royal Suites Yucatán in beautiful Riviera Maya, and we are delighted to know that you were impressed by the always kind and attentive service you received during your stay from our amazing staff. It is indeed unfortunate that you won’t be able...

Plymouth, Wisconsin
Reviewed 2 weeks ago

We have visited this hotel 3 or 4 times. The service is amazing. Rooms and grounds are kept very clean. A special part of our day included cocktails at the lobby bar on the deck. The service provided by Lucy and Antonio was 5 star. We really do feel like we are family.

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Helpful?
1Thank Joetekoen
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Joetekoen, First and foremost, thank you for believing in us and for making The Royañ Suites Yucatán your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. It makes us immensely proud to know from you, the wonderful attentions and dedicated service that was offered the...

Reviewed 2 weeks ago

This was our first time in Mexico and we wanted to take a few days last month in an all-inclusive and we were very pleased. From the complementary fruit basket to the staff that was always courteous, attentive yet not overbearing, our experience was nothing less than exceptional. Even when I messed up with the free shuttle service - did...

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Helpful?
1Thank Tom T
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Tom T, Thank you for the wonderful privilege of being your chosen hotel during your first visit to an all-inclusive Hotel in Mexico, it has been a real honor to receive you in this beautiful paradise of the Riviera Maya during your vacations. We are beyond thrilled to know of the wonderful attentions that you received from our staff,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $304 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico
Hotel Style:
#1 Romantic Hotel in Akumal
#1 Green Hotel in Akumal
#2 Spa Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Top resorts Hotel in Akumal
#4 Family Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travelers.
252 questions
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Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We prefer the Riviera side of the hotel, though have also stayed in the Royal Suites - great!”
 of 5 bubbles CourtneyB926, yesterday | Read review
“The Junior Suite was really a good size for us.”
 of 5 bubbles luisacilurzo, 3 days ago | Read review
“7100 building close to the pool and lobby .. get bottom floor as no view or elevators”
  • jacuzzi tub outsdie room but easy to get locked out of room
  • love the towel art
  • The Royal Suites Yucatan by Palladium
  • The Royal Suites Yucatan by Palladium
 of 5 bubbles chattygirl7491, 4 days ago | Read review
“Some of the rooms face busy walkways which can have loud noise on the balcony.”
 of 5 bubbles krbi49, 4 days ago | Read review
“The Royal Suites”
 of 5 bubbles chickennorman, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question