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Secrets Akumal Riviera Maya

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Traveler (4815)
Pool & Beach (1207)
Room & Suite (784)
Ratings and reviews
Certificate of Excellence
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“preferred club”(488 reviews)
“seaside grill”(270 reviews)
“market cafe”(223 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
4 Star Hotel
Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. This brand new, adults-only resort offers a truly magical UnlimitedLuxury(R) experience starting with 434 elegant suites, many with...
Offers from Secrets Akumal Riviera Maya
Special Offer: Rates up to 40% off
Hotel deals
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Location and contact
Carretera Federal 307 Km 254 + 600, Akumal 77760, Mexico
Hotel website
26.2 miles to Cozumel Airport
14 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,147)
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3,450 results
Traveler rating
2,717
527
160
27
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LanguageEnglish
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2,717
527
160
27
19
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All reviewspreferred clubseaside grillmarket cafeel patiosea turtlespool conciergecoco cafepreferred roomtropical viewmexican chocolateunlimited vacation clubescargotsecrets propertypool basketballentertainment staffbuilding conciergeroom service
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1 - 5 of 3,450 reviews
Reviewed today

We hosted 50 of our closest friends and family for our wedding in April of 2018 and here is an overview of our wedding experience: Flowers were simply incredible. Exceeded all of my wildest imaginations. My bouquet and floral crown were stunning as were the...More

Thank jensc427
Reviewed today via mobile

We stayed for 5 nights, 6 days as part of our company's annual incentive / reward trip. We had a nicely appointed King room with a Jacuzzi in the room,and a two-person bath tub on the patio (they also offer swim-out rooms on the lowest...More

Thank CarignanR
Reviewed today

Visited Secrets Akumal again from 7/8 to 7/14. Was here two years ago and it is amazing how lush the vegetation has become, it's beautiful. As always with Secrets the staff is so pleasant, cordial and accommodating with excellent service. They pamper you and treat...More

Thank peter48682
Reviewed today via mobile

The resort is very beautiful and the employees are very friendly and attentive. But, there are quite a lot of things I don’t care for at this resort and for the money it was disappointing. The commute is very long, probably an hour from airport...More

Thank dlsmith1965
Reviewed yesterday

Well what can I say..... at first not much but Gabriella our concierge in bldg 3 was amazing!!!!! She meet our expectations and then some!! Abraham the bartender at ther Preferred Lounge and lobby bar was amazing as well he makes the best margarita !!!...More

1  Thank A W
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded today

Dear B T, We would like to thank you for the lovely review you shared following your recent visit to Secrets Akumal Riviera Maya and we are delighted to read that we were able to meet your expectations. We are happy to read about the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
$320 - $649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$320 - $649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (4815)
Pool & Beach (1207)
Room & Suite (784)
Dining (562)
Amenities (158)
Business Center & Event Rooms (27)
Family and Play Areas (17)
Questions & Answers
Ask a question
chasalber52
July 15, 2018|
AnswerShow all 2 answers
Response from Foreverirish12 | Reviewed this property |
I am not sure. Sorry!
0
Votes
ltrinh13
July 15, 2018|
Answer
Response from Marlene S |
I just go back yesterday & snorkeled a lot. They swim in various depths but mostly in the grassy areas which are pretty shallow. I would say about 5 feet to 8 feet. You can use a vest for free so it is impossible to drown... More
0
Votes
pilatesgal41
July 13, 2018|
AnswerShow all 7 answers
Response from Dean N | Reviewed this property |
There are public people on the beach and there can be kids. The resort does a good job of keeping them down near the water and away from the reort. If you are looking for no kids on the beach I would recommend Secrets... More
0
Votes
Room Tips
"Building 4 is near all."
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"Book perfered club."
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"We haven't had a swim-out room but would love to try it."
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"It’s worth upgrading to the secrets akumal romance master suite ocean view if you can afford it."
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