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Secrets Akumal Riviera Maya

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Traveler (5930)
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Room & Suite (866)

About

Location
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Travelers' Choice 2019 Winner
Certificate of Excellence
Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. This brand new, adults-only resort offers a truly magical UnlimitedLuxury(R) experience starting with 434 elegant suites, many with stunning ocean views, an expansive infinity pool along with 11 smaller pools, all located nearby the centuries-old Mayan sites of Tulum and Coba. Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six à la carte restaurants, one international buffet, a café and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. - Idyllic. Striking. Nature.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Adult pool
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Hidden Gem
Great View
HOTEL CLASS
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5,156Reviews
6,941Photos
1,264Q+A
100Room tips
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Popular mentions
From the beginning of our 2 week stay at Secrets Akumal everything was perfect. The check in process, room attendant (Diego in B 9c), the Restaurants are all amazing, complements to all the chefs especially Chef Diego in Portofino and servers Daniel and Sambino in Bordeaux.
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Review collected in partnership with this hotel
I had a great time at this resort. The resort was clean, the staff extremely friendly and happy to help. We were on a trip with 6 other couples. The rooms were beautiful. We had a partial ocean view (not really much of a view of the ocean. Next time would either get full ocean
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Review collected in partnership with this hotel
Overall an outstanding resort. The service from staff was always amazing and they seemed to really enjoy their jobs. Any issues we had were little more than 'hiccups' and would not be worthwhile mentioning as there were just too many highlights to this location. Even something
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Review collected in partnership with this hotel
My wife and I stayed here to celebrate our birthdays and we were not disappointed. While we didn’t inform the staff what we were celebrating during our stay, the service we received was exceptional. From our building concierge to security on the beach, everyone was friendly and
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Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera Maya
Responded yesterday
Dear Beau S, On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post this heartwarming review about your experience with us. It was a pleasure to be your hosts during your recent getaway to Secrets Akumal. It is a real pleasure to know you have enjoyed every detail of our experience and above all, the excellent treatment provided by our team from the moment of your arrival. Our commitment is to provide a unique experience to all our valued guests. We look forward to having you back home on your next romantic vacation in the Riviera Maya! Sincerely, Fabiola Saucedo Social Media Coordinator
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We've been to a handful of Secrets before and a number of other all inclusive properties. We went to eat, relax, walk and sleep. Simple as that. We hit all of the restaurants except the French and were delighted at each. Plenty of options to choose from, great portions and
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Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera Maya
Responded yesterday
Dear irunforlife, We would like to thank you for the lovely review you shared following your recent visit to Secrets Akumal Riviera Maya and we are delighted to read that we were able to meet your expectations. It is our pleasure to learn that your stay was a wonderful one and that everything was to your satisfaction. We appreciate your kind comments as they show we are maintaining the Secrets Resorts brand standards. Your wonderful comments has been shared to the team as a motivation to keep up our lovely work. We look forward to having you back home in the near future! Best Regards, Fabiola Saucedo Social Media Coordinator
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All photosTravelerPool & BeachRoom & SuiteDining Business Center & Event RoomsFamily and Play Areas
Partial Ocean View Junior Suite
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123456169
chilly in my opinion, the classic "once you get in it's fine" . went in Jan. I am also a "water wimp" reading lots of travel sites would need to go south of Puerto rico for warm.
1 vote
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Every morning there is a crew that rakes in any and all seaweed that happens to be on the beach. The resort pays special attention, keeping the beach clean.
1 vote
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. We never used them but they did seem quite full and we were there for 8 days. The covered “huts “ that have two lounge chairs under each were quite easy to find. There is always a person on the beach helping each day to find you a place to lay so you do not have to be in the sand. If you want a cabana I would think it would be a good idea to do this and reserve. You cannot do it through your personal concierge , you will have to do beach reservations for most things with the person that is always on the beach daily .
0 votes
yes they provided small portions of all bathroom items it is a beautiful resort the fridge was always restocked didn't need anythimg
1 vote
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I am not 100% certain, but I believe any room facing the ocean is considered an "ocean front" room. Perhaps a more accurate term would be "ocean view." Buildings 1 and 2 are the closest to the beach. Those rooms are my definition of "ocean front." We had a wonderful room in Building 1 facing the ocean. An added bonus is that they have a fantastic concierge right in that building, and she is readily available to help. I don't know if that service is also provided in other buildings or not. There is always excellent concierge service provided in the main lobby as well, but having one in our building was really convenient.
0 votes
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123456253
"don't pay for partial ocean view. either go for full ocean view or don't bother. "
"Building 3, second floor "Tropical Room"! We loved having the two jacuzzis in our suite. One inside and one on our balcony!"
"We had a room on the fourth floor of building 3...nice view of the beach and property."
"Get a top floor for best view. "
"Rooms on the top floor of building three provided the best ocean views."
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PRICE RANGE
$388 - $768 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
434
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