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Grand Sirenis Mayan Beach Resort & Spa

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2,752 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sirenis Mayan Beach Resort & Spa
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Showing 2,296: English reviews
Fredericton, Canada
Reviewed 1 week ago

We had an amazing time at the Sirenis! The staff was amazing, restaurants were fabulous (The Brazilian and Thai were our favorites!) book early for the Japanese one as it can be the most challenging to get into. The SPA was wonderful! The hydrotherapy experience is a must. Any complaints you have seen about the musty smell is due to...

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2Thank csmunroe
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi csmunroe, I would like to thank you, on behalf of every employee at Grand Sirenis Resort & Spa. Your comments were truly a pleasure to read and I appreciate that you took the time to share your experiences with the Trip advisor community. I am happy to know that you had the chance to enjoy the beauty of our...

Edmonton, Canada
Reviewed 1 week ago

Just back from a wonderful Vacation at the Grand Sirenis. We loved everything about this huge resort, especially the extremely hard working entertainment staff! We looked forward to a new and exciting show every night- which were all extremely well done. Big shout out to DIEGO, JORGE and HAMLET...these guys were so much fun to be around and made my...

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2Thank dthunter2017
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi dthunter2017, Many thanks for your excellent review and for having chosen Grand Sirenis Resort & Spa for your previous vacation. I am flattered to know you had such a pleasant stay at our property, especially enjoying the amiability and excellent service of our staff, as well as our entertainment activities, shows and overall, the services and facilities we offer...

Timmins, Canada
Reviewed 2 weeks ago via mobile

We were there end of February. Weather was awesome. Whether on the beach or by the pool we always found a chair Food was good and available everywhere and anytime. The beach is on a coral and the view is spectacular We were very happy with our room. Very spacious and clean. Would recommend this resort to families and couples...

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1Thank Sylvie V
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Sylvie V, First of all, I would like to thank you for taking a moment of your time to share your thoughts about your recent stay at Grand Sirenis Resort & Spa. It is very rewarding to know you had a wonderful time in our property, especially snorkeling at the beach and also enjoying our entertainment activities all around...

Prescott, Canada
Reviewed 2 weeks ago

just back from vacation and we had a great time . place is well looked after, lots of food and good also room was comfortable and clean .Samy and Deigo did a great job at the pool and as an emplorer the one person that really stands out to me was Ramon Renteria he always put a smile on our...

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1Thank kensroofing
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi kensroofing, Thank you for having chosen our resort for your previous vacation and for taking the time to post such a nice feedback with us and the TripAdvisor community. I am glad to know you had a wonderful time at the resort, especially enjoying the cleanliness and comfort of your room and the different pools, as well as the...

Reviewed 2 weeks ago

Hotel room was not the best, other than that every part of the experience exceeded my expectations. Meals were excellent (buffet and a la carte), facility was very clean, staff were all very nice to deal with. Went with wife and three kids 12, 9, 5 - lots to do for the kids - all 5 of us had a...

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1Thank Dwebb007
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Dwebb007, Many thanks for sharing your experiences with future travelers and for posting such wonderful comments regarding your recent stay at Grand Sirenis Resort & Spa. I appreciate your feedback and am happy you had a great vacation at our property, especially enjoying the large variety of meals at the a la carte restaurants and the main buffet and...

Reviewed 2 weeks ago via mobile

Amazing resort! Everything was excellent. Samy at the pool bar kept the drinks full the whole time and Diego from the the entertainment staff was awesome in keeping us entertained! If you want to see an amazing show check out Coco Bongo...go see Israel he is always around to get hooked up for tickets and an amazing night!

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1Thank Peter B
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Peter B, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and am happy you had a great vacation at Grand Sirenis Riviera Maya. I am very proud to read how much you enjoyed all of our services, facilities, and entertainment shows, but most important knowing that the friendliness and excellent service from all...

Reviewed 2 weeks ago

This is a very nice resort and well worth the time and money. Everything is well maintained, which is a big plus. All the workers make you feel right at home. They go out of their way to make sure that you are happy. Right from the bartenders, the concierges, the yard people, the waiters at the a la carte...

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2Thank Luc L
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Luc L, Thank you so much for taking a moment of your time to share your thoughts about your holidays. I am pleased to learn that your stay at Grand Sirenis Resort & Spa exceeded your expectations! The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service,...

Regina, Canada
Reviewed 3 weeks ago

This is a very nice resort and our third trip back. The reason we keep wanting to return is mainly due to the wonderful people that work there. The staff makes you feel welcome and are genuinely interested in your having a great experience with them. The greetings are sincere and the smiles are very warm. In particular I wanted...

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2Thank James H
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi haimish, I would like to send you my warmest appreciations for taking the time to share your feedback regarding your recent stay at Grand Sirenis Riviera Maya. It is very rewarding to read this kind of reviews, even more knowing that you had a wonderful time with your family and your kids enjoyed snorkeling in our stunning beach. I...

Reviewed 3 weeks ago

Everyone working in the resort was fantastic. For the size of the place you never had to wait in a line up for anything other than the beach bars but the bartenders were so quick you never waited long. Beto and Abraham in the buffet treated us so well. Our drinks were poured before we even got to our table....

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4Thank Dianne R
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Dianne R, Thank you very much for having taken the time to share your thoughts regarding your recent stay at Grand Sirenis Riviera Maya. I am very pleased to know you had a wonderful time in our resort enjoying our variety of meals, the amiability of our staff, and overall the services and facilities we offer for your holiday...

Victoria, Canada
Reviewed 3 weeks ago

I've never been to a resort that was as "over the top" as this one. Wonderful, friendly staff, personal service and terrific food. It's a great resort with good gym and very relaxing spa. There are many options of venues to eat, drink or to relax (that was our main focus).

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2Thank edpuckett
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi edpuckett, I would like to thank you for taking a moment of your valuable time to share with us and the TripAdvisor community your comments regarding your previous holidays at Grand Sirenis Riviera Maya. It is really important for us to receive positive feedback as yours and I am glad to know that we exceeded your expectations during your...

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2,750 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $192 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#10 Top resorts Hotel in Akumal
#11 Luxury Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travelers.
58 questions
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Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Need to be on a higher floor to actually see the ocean due to the treed area growing in front of the buildings.”
 of 5 bubbles Alberta-Ukie, 3 days ago | Read review
“If you have kids, ask for the frosted glass between the bedroom and the bathroom for some visual privacy.”
 of 5 bubbles TL_travelbug, 1 week ago | Read review
“We opted for a sea view and this was quieter than rooms overlooking pool areas”
 of 5 bubbles shonamcv, 1 week ago | Read review
“I didn't pay the extra as I just showered and slept in the room plenty of space and clean.”
 of 5 bubbles KwCarson, 1 week ago | Read review
“Bdlgs 11-17 are quietest & the jungle views are exceptional.. We preferred being on an upper floor & upgraded to the newly renovated suites.”
 of 5 bubbles csmunroe, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question