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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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10,239 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
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Showing 8,268: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 10, 2015

Awesome location, the beach is the best, the staff is soooo friendly. Love this place. My wife and I have gone four times and it gets better every time. They always make small improvements. If you are looking for a relaxing place to stay that is a great value this is the place.

Helpful?
9 Thank Mackdaddy10
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 10, 2015 via mobile

This was our first trip to Mexico and found Grand Sirenis the perfect base for both exploring the local area and relaxation. The staff could not have been more helpful or friendly! Our waiters Hipolito and David Mj in particular made our Mexican experience fantastic and kept us well supplied with perfect service, and, of course, Tequila! Muchos Gracias Grand... More 

Helpful?
6 Thank CHDG92
Doncaster
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 10, 2015

We recently spent 2 weeks at the Grand Sirenis, as a party of 20 friends of mixed ages for a birthday celebration. I hadn't read too much into what to expect, as we didn't book the hotel, so went with an open mind. I'm not a lover of large hotels, so was initially a bit shocked at scale of it.... More 

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5 Thank percyneal60
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 10, 2015 via mobile

On arrival to the GSRS was spot on checked in straight away and was taken to our room via a taxi golf buggy. There was no hard sell or offer to upgrade which was a shame. You will have to pay for your safe and wifi if not in the preferred club. But when we arrived at our room we... More 

Helpful?
7 Thank Martin H
Moncton, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 10, 2015

This had been my second time visiting this resort, both times in April. Traveled with a group of mid-late 20 year olds, from East Coast Canada. Grand Sirenis never disappoints me, the service is amazing, welcoming like family and best friends, the food is excellent with a wide variety, the feel and size of the resort is perfect, very modern... More 

Helpful?
6 Thank Leslie C
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 10, 2015

The hotel was excellent from the all round great service to the amenities and especially the opportunity to visit the al la carte restaurants. The positioning amongst the jungle surroundings and the animal life took a little getting used to but all was well. Mosquitos weren't really a problem especially if you bought a band and wore it in the... More 

Helpful?
1 Thank 27Monty
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 10, 2015

The first two days we rated this hotel a 3, but when we left we rated it a 3.5-4 star hotel. We got greeted by our transportation with water and fresh cold lemon towels. Although this hotel we weren't greeted with anything. It was very hot in the main lobby as well as no air conditioning the first two nights... More 

Helpful?
2 Thank Tinkerbepp20
Slough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 9, 2015

After being advised that the food was not that great we were pleasantly suprised by the choice of restaurants and food, all very good. The room was kept spotlessly clean and the staff are all extremely friendly. Downside was the concierge pushing daily for Timeshare review, as although you get paid $100 they get $50 too. Otherwise a wonderful holiday... More 

Helpful?
2 Thank Ann S
Monterrey, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2015

Had a wonderful time there. My family loved the tennis lessons and Omar, the sport guy, was specially kind and patient with me and my family. Great food and service, money well spent, please bring your own mosquito repellent, specially if you have sensitive skin like me!

Helpful?
2 Thank Monica C
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Monica C, Thank you for the time spent on writing your comments about your experience with us. I´m happy to know you enjoyed Grand Sirenis Riviera Maya, it is pleasing to note your positive comments, I will be sure to let the team members know that their efforts are appreciated and have not gone unnoticed, especially from Omar, who... More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 9, 2015

We stayed from 20th - 31st May myself, my husband and my 2 children aged 14 and 8. We had the standard junior suite in Block 29 NAAB, which had 2 double beds and a sofa, chair desk etc. Plenty of storage space which consisted of various drawers and large wardrobe. We did have to pay for a safe which... More 

Helpful?
8 Thank Nicola F
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $252 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Romantic Hotel in Akumal
#10 Family Hotel in Akumal
#10 Top resorts Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
#11 Luxury Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travelers.
2,166 questions
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Newcastle upon Tyne, United Kingdom
5 months ago

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Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“full resort is wheel chair accessible, have rooms for all budgets, from 2 people to 10”
 of 5 bubbles mikedC7594RW, 5 days ago | Read review
“Building 18 3rd floor”
 of 5 bubbles SunSeekerBA, 6 days ago | Read review
“Select ocean view.”
 of 5 bubbles traviswnewport, 6 days ago | Read review
“All rooms were good.”
 of 5 bubbles nataliemV3795MS, 1 week ago | Read review
“The 1800 Building was great! It is close to everything - beach, main pool, shows, and buffets.”
 of 5 bubbles Twisteddave, 1 week ago | Read review
5 of 5
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