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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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9,897 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
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Showing 7,991: English reviews
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed April 22, 2015

Where do I even begin to start.family of 8. Checked in which took over an hour saying didn't have rooms which we were booked in the hotel maya blocks but got moved to Mayan blocks,but found out they were renervating some of the blocks,and speaking to others that had happened too. We were put on ground lleck 27 floor blocks,we... More 

Helpful?
10 Thank Charleycole
Greeley, Colorado
1 review
5 of 5 stars Reviewed April 22, 2015

We had a great time. The staff was incredible! What ever I needed they took care of me. I forgot to pack some slacks and would not have been able to dine at any of the restaurants because of the dress code. My building concierge Mike went out and purchased some for me. That is customer service!! Would definitely recommend... More 

Helpful?
Thank Ron M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015 via mobile

Wonderful holiday in beautiful surroundings staff lovely and very helpful .Restaurant bayou lovely atmosphere Capitan Filiberto was very friendly and helpful The buffet that Capitan Filiberto was in charge of was also professional and friendly server by Mesero Elbis who soon knew how you liked your coffie and kept ti well top up thank you all for making my holiday... More 

Helpful?
1 Thank Burnie D
Keswick, Canada
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 22, 2015

This is a great hotel but was completely ruined by the Premium Travelers package that was sold to us. We were sold a 5 year package at 7000 dollars Canadian. We were given example after example of vacations that were much cheaper booking with them than you pay online. Our first vacation we tried to book through them actually turns... More 

Helpful?
11 Thank Diane C
Edmonton, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 21, 2015

This was our first family vacation to an all inclusive resort. My wife and I have been going to such resorts for over 20 years and for the last 10 years we have always left our children (now 8 and 10) at home. The resort has so much to offer that our week stay went by in a blink of... More 

Helpful?
7 Thank Cliff R
London, Canada
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed April 21, 2015

Just a couple notes on this resort as there are so many other great reviews. Staff - went above and beyond the call of duty. These people really love their jobs and guests! The resort management must be good people to work for and it shows in their employees (I hope this is correct too). Beach service - servers Ana... More 

Helpful?
7 Thank juanna312
Saskatoon, Canada
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 21, 2015

This hotel is quite huge. They do have some golf carts that you can catch a ride on. If you love to walk to wear off all that food then this might be a good place for you! Food was good! Some of the entertainment was ok and some was basic high school song and dance! beach was ok ,... More 

Helpful?
1 Thank Boomer82
Monterrey, Nuevo Leon, Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

I liked it alot, it's huge and has a great service, the A/C is difficult to operate, but everything is great, I liked it a lot. I went for a wedding, it was very good and the food and drinks were great. You can drink and smoke anywhere in the hotel, also the pool bar is excellent.

Helpful?
2 Thank jgpale
Nova Scotia, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 21, 2015

We travelled as alone, myself, husband and six year old daughter. We had an amazing week. This was our first trip to Mexico and we would definitely return. We thought this was a great family spot. Lots of kids on the go. We spent our week at the relaxing pool for the most part. We would stop at the bigger... More 

Helpful?
7 Thank Michelle M
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 20, 2015 via mobile

We recently traveled here for a friend's wedding with a group of 35 and it was perfect!! The food was great, the drinks were fantastic and the staff was amazing. We were treated like royalty :) The reception and concierge staff were very polite and always helpful, even offering Advil for the says affordable the disco, lol. The air Transat... More 

Helpful?
6 Thank JanetWNB
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $154 - $638 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Top resorts Hotel in Akumal
#10 Romantic Hotel in Akumal
#10 Family Hotel in Akumal
#11 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
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