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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
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10,872 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
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Showing 8,809: English reviews
Rugby, United Kingdom
Reviewed September 19, 2015

Stayed here with my family for the last two weeks of August. Like everyone else, had read the reviews which were mixed but really shouldn't have worried. Firstly, flight on Thomson Dreamliner was excellent. Staff were great, food and drink good as was IFE. Seats were very comfortable with loads of space. Cancun airport wasn't as bad as we expected....

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12Thank GA1504
Tamworth
Reviewed September 19, 2015 via mobile

Just returned from the Grand Sirenis. It's a really big complex and takes a little getting used to but you are given a map on arrival and there are sign posts everywhere. Our room was large and spotlessly clean. TV, hairdryer, iron and board all supplied. Mini fridge stocked daily with 2 bottles of beer and filled with cans of...

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5Thank chirpycheep
Strathaven, United Kingdom
Reviewed September 18, 2015

I was asked on leaving the French Restaurant this evening to write a review on Trip Advisor - something which is becoming increasingly more often requested. Just goes to show the power of the internet! Anyway, I thought I would do as asked because I very nearly didn't go to dinner in the restaurant tonight due to a really poor...

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3Thank Karen1903_13
Jersey City, New Jersey
Reviewed September 18, 2015

We stayed here from Aug. 22-29 to celebrate our birthdays. It is an affiliated resort from a my timeshare. The area was huge and soothing coming from a very hectic city. We were housed in Muuyal. We got there and they took our passport number for identification and unbeknownst to us they had a hidden agenda for it. The place...

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3Thank Mariya K
Southport, England, United Kingdom
Reviewed September 18, 2015

Travelled as a couple August/Septemember 2015. From the moment we arrived at the hotel I was taken a back, we checked in with ease but I think that was due to only a few people on our flight out coming to the same hotel as us on that day. We even got a free welcome drink whilst filling out check...

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8Thank Rachel C
Newcastle upon Tyne, United Kingdom
Reviewed September 18, 2015 via mobile

We have recently came back from a 2 week holiday at the grand Sirenis resort and are delighted to say we had an amazing experience in our first time in Mexico. Staff The staff throughout the whole of the resort are the most friendliest, kind and helpful of staff we have had at Any other hotel, maids will tidy the...

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7Thank rachelmariexx
Kingston, Canada
Reviewed September 18, 2015

We stayed here with a group of 20 for a wedding in April. Everything from the food to service to accommodations were amazing and we had a great time. The beach was so so but from what I hear this is pretty normal for the area. The resort is large but once you learn your way around and figure out...

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Thank ACB1210
scotland
Reviewed September 17, 2015

We stayed here during first two weeks in September 2015. Firstly the weather was outstanding, no rain during the daytime at all. Plus points were: reasonable room standard, cleaned well, towel art brilliant, Caribbean sea view (just and no more from room 2616 on the second floor). Minus points were: total lack of air con in lobby area for drinking...

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11Thank jeeter9368
North Vancouver, Canada
Reviewed September 17, 2015

Staff were incredibly friendly and helpful. We had a person working in the buffet named Miguel Ideara and he always remembered us and what we wanted. Very personable and a good sense of humour. He was excellent.

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1Thank Susan R
Kent, United Kingdom
Reviewed September 17, 2015

The food is very good. The rooms are nice but nothing spectacular, our bathtub took ages to fill. There is no divide between the bathroom and bedroom which I liked but may be an issue for some people. The maids do a very good job. We asked for an ocean view room but didn't get it and had to pay...

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6Thank bex832015
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $182 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Family Hotel in Akumal
#10 Romantic Hotel in Akumal
#10 Spa Hotel in Akumal
#10 On the Beach Hotel in Akumal
#11 Luxury Hotel in Akumal
#11 Top resorts Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travelers.
2,592 questions
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Newcastle upon Tyne, United Kingdom
9 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rent a jetski. It was exhilarating!”
 of 5 bubbles TAMember06262013, yesterday | Read review
“Canadian Travellers take Mexican Pesos. No need to mess with Am.$”
 of 5 bubbles 80dawne, 2 days ago | Read review
“Pay the extra for a balcony overlooking the gardens, your safe and wifi is included”
 of 5 bubbles nigelcrabb2017, 2 days ago | Read review
“We stayed in the Naab building- Very handy for all amenities”
 of 5 bubbles KatieA1, 3 days ago | Read review
“All rooms are good as you spend little time in them so its not that important. We have always had sea or garden view.”
 of 5 bubbles MINA1Bedford, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question