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Grand Sirenis Riviera Maya Resort & Spa

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Traveler (16014)
Pool & Beach (4044)
Room & Suite (1983)
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travelers talk about
“lazy river”(2,576 reviews)
“mayan beach”(346 reviews)
“health bar”(255 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,371)
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12,557 results
Traveler rating
5,904
4,000
1,688
559
406
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LanguageEnglish
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5,904
4,000
1,688
559
406
Show reviews that mention
All reviewslazy rivermayan beachhealth barice cream parlourel ranchohole in the walla la carte restaurantsfishfrosted glassthe lion kingtime sharewater circuitquiet poolbeach barmain buffetjuice barspider monkeys
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1 - 5 of 12,557 reviews
Reviewed today

Good Food was good Booze was good Room was good Entertainment was good Felt safe around the resort and in the room Grounds/Jungle/Wildlife was beautiful, seen monkey’s most nights around 6pm from our balcony. Overall the staff are very friendly and hardworking. Lovely people. I...More

3  Thank gottagetoutofhereBc
Reviewed today

We (myself, my partner and two kids (8 & 15)) have just returned from an amazing 10 day family holiday at this fantastic hotel. I was a little concerned before we went as the reviews were so mixed but I honestly can't speak highly enough...More

16  Thank Kate M
Reviewed today via mobile

I have booked this hotel with tui and they have not bothered to notify me of the extensive maintenance work. Does anyone know a confirmed date of completion as this will ruin our family holiday. Will never book with tui again!!! Not allowing me to...More

24  Thank Yubnub1
Reviewed yesterday

This is my 3rd time at Grand Sirenis and my mom's 15th. We traveled on April 10-17, 2018 this time without the rest of our family. I've been here with my 2 kids and my husband, as well as just with my husband. We love...More

12  Thank Polie76
Reviewed 2 days ago

Having received a letter from TUI with subsequent phone calls to that affect, I am very disappointed with the service they have given me. We have a party of 5 adults (2 elderly needing assistance) and the main pool has been closed for repair. I...More

23  Thank Jo S
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
$176 - $319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#11 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$176 - $319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#11 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (16014)
Pool & Beach (4044)
Room & Suite (1983)
Dining (1070)
Amenities (270)
Family and Play Areas (177)
Business Center & Event Rooms (47)
Questions & Answers
Ask a question
jrbork74
April 20, 2018|
AnswerShow all 3 answers
Response from Fiona S |
we have been told all the rooms are booked up as we are trying to upgrade to the superior..saying that that is first choice uk travel comp. who lets be honest are useless
1
Vote
Joanne E E
April 20, 2018|
AnswerShow all 3 answers
Response from Dave W | Reviewed this property |
Hi I just spoke to tui and like they have said to everyone the est date is the 14th but if this changes we should be informed asap the said they would look at changing hotels or refunding but at this stage our dates should... More
1
Vote
Room Tips
"Family suite, garden view so you can feed animals from the balcony"
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"1. Party, late breakfast - building 17-19. The beach, quitter pool - building 27-29. Ground floor is too..."
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"Don't travel with TUI"
Read review
"Check with your agent before you book. Regarding works"
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