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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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10,271 Reviews from our TripAdvisor Community

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Showing 8,298: English reviews
Swansea
Reviewed yesterday NEW

Two weeks across the end of November and early December, with lots of sunshine, lots of food, and a lovely resort! Excellent. Room was large and clean and bed was comfortable. We were facing a pool, which meant we saw the sunset, and we were out all day so the entertainment was not an issue. We settled by the quiet...

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Thank AAAAA22
Duluth Mn
Reviewed 2 days ago NEW

My family and I stayed here over Thanksgiving and we loved it. I liked walking the beach and grounds. The beach is interesting with sand, rocks, and tide pools. We brought fishing poles and could find a quiet place to fish. I honestly do not have one complaint. (maybe one- you have to leave a drivers license to use the...

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4Thank rivid2
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Dear rivid2, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and am happy you had a great vacation at Grand Sirenis Riviera Maya. I am flattered to know you had such a pleasant stay at our property, especially that you fully enjoyed all of our grounds, meals and the excellent service of all our...

Louisburg, Kansas
Reviewed 3 days ago NEW

Overall for the money, it's a great all inclusive resort. It's very large so expect to do a lot of walking and get turned around. Rooms were nice although our room was musty. The food was fine to me but the rest of my family were unimpressed. You can't go wrong with the steak. The concierge, bartenders and most of...

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Helpful?
2Thank yam941
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi yam941, I appreciate the time dedicated to write your opinion regarding your recent stay at Grand Sirenis Riviera Maya. I am glad to know that you had a very good experience in our resort, and certainly it makes me so happy to hear that the efforts and dedication of our staff made such a positive impact on your vacation....

Norwich, United Kingdom
Reviewed 3 days ago NEW

As I start to write this review I'm sitting by the pool in hot sunshine around 80 degrees. I have been here nearly two weeks and am looking forward to the last few days. (I wont send the review in until I get home in case things change) This review is quite difficult to write as the resort is an...

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4Thank Bluetitan
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Dear Bluetitan, First and foremost, please accept my gratitude for having taken the time to air your comments and concerns about your recent stay at Grand Sirenis Riviera Maya. I am very pleased to know that you have enjoyed most of all the friendliness and excellent service of all our staff, as well as the maintenance of the resort and...

Reviewed 3 days ago NEW

As far as the hotel goes, absolutely no complaints. The rooms were large, clean, and nice. The rooms were quiet, and we rarely heard any other guests at night. Staff in the buffet were great (Especially Roman Tuyub -- he brought a smile to us every morning, and even helped us with our spanish). You'll definitely want to spend some...

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1Thank Jason V
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Jason V, Thank you for taking a moment of your valuable time to share with us and the TripAdvisor community your experiences about your recent vacation at Grand Sirenis Riviera Maya. I am pleased to know that you had a very good time in our resort, enjoying your room and its cleanliness, our very relaxing and wonderful spa services...

Victoria, Canada
Reviewed 4 days ago NEW

We returned from this resort on Dec 3, 2016. Had the best time ever. We frequent all inclusive hotels in Mexico and this place over delivered. All of us agreed they had it all covered. We could do exploring on the property daily and see things you would never see anywhere else. The snorkelling at the resort was fabulous, walk...

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4Thank Sue H
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Sue H, Thank you for such wonderful comments regarding your recent stay at Grand Sirenis Riviera Maya. It is really important for us to receive positive feedback as yours; I am glad to know we exceeded your expectations during your recent stay, especially having a wonderful time snorkeling at the beach, walking around the grounds and enjoying all of...

Reviewed 4 days ago NEWvia mobile

Just got back yesterday from staying here a week. It's at an absolutely beautiful location and setting. The snorkeling, scenery, flora and fauna are amazing and make it worth coming back. Yet, in no way shape or form is this a 5 star resort. Having stayed in several over the years, this has a long way to go. The rooms...

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10Thank choodaddyballer
Cuba
Reviewed 4 days ago NEW

I am just came back from this resort Grand Sirens Riviera Maya Resort& SPA, last Saturday Dec/3, I love it the people are very nice and service are very good, in the Buffer/ room/ lobby washroom it very clean. I don't have any to complain, I would love to go back again and I told my friend and family go...

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2Thank Sue N
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Sue N, Many thanks for sharing your feedback with future travelers about your recent experience at Grand Sirenis Riviera Maya. I am very happy to know you had a great vacation at our property enjoying your room, our beach, pools, and all of our grounds, as well as the efforts and friendliness of our staff. Please be assured your...

Los Romanes
Reviewed 4 days ago NEW

Returned yesterday from this wonderful resort. Would highly recommend it. The bars are great - and we also particularly liked the coffee shop and the health bar (fruit and veg smoothies - some with soya milk). The 5 pools are very large and cleaned daily - with one very underused children`s pool, two fairly noisy pools with lots of activites...

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3Thank Karen G
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Karen G, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and am happy you had a great vacation at Grand Sirenis Riviera Maya. It is very rewarding to read how much you liked your bedroom with all its amenities and the outstanding service from all our staff, as well as our pools, entertainment...

Barrie, Canada
Reviewed 4 days ago NEW

Yes, indeed our third time and I would go back again next year. There is absolutely nothing I don't like about this place. Amazing service. I wish I could remember some names! Love the little coffee shop! Fabulous food All restaurants including the buffet are excellent Great entertainment Absolutely enjoyed Sarah at the lobby Fantastic Pools Karen comes around the...

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2Thank canadamaus
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi canadamaus, In the name of all Grand Sirenis Riviera Maya receive my most sincere appreciation for your loyalty to our resort and for taking some of your valuable time to share with us and the rest of the T.A community such an enthusiastic review! The fact that we continue to receive positive feedbacks from our guests is proof of...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $223 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Family Hotel in Akumal
#10 Luxury Hotel in Akumal
#10 Spa Hotel in Akumal
#10 Romantic Hotel in Akumal
#10 Top resorts Hotel in Akumal
#10 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travelers.
2,183 questions
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Newcastle upon Tyne, United Kingdom
6 months ago

See all questions (2183)

Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Proximity to lobby amenities”
 of 5 bubbles yam941, 3 days ago | Read review
“Ask for pool view”
 of 5 bubbles 289SueH, 4 days ago | Read review
“rooms on the south”
 of 5 bubbles 247suen, 4 days ago | Read review
“We were 2nd floor, Naab - very nice - have posted view from room”
 of 5 bubbles 809kareng, 4 days ago | Read review
“Upgrade if available and definately the upper floors.”
 of 5 bubbles canadamaus, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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