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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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9,704 Reviews from our TripAdvisor Community

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Showing 7,846: English reviews
Mansfield, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

At first we were not overly enamoured with the Hotel, but our fondness for the place grew over time as the staff and the food in the restaurants won us over. Our room was adequate, not 5 star but good enough, I was glad we upgraded on arrival to an ocean view, this gave us impressive and inspiring views of... More 

Helpful?
1 Thank 007Ripley
Swadlincote, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We arrived tired after the long journey with kids and instantly saw negatives with our room, no enough storage space for five and a sofa bed that was not great. The following morning our love for our holiday grew. Laura (concierge block 14) sorted the bed and our kids (7, 9 & 11) settled in by the pool. The activity... More 

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1 Thank JFRaceMedia
Motherwell
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I went with my wife and two children. If you like to walk around the resort rather than something more compact, this is excellent. There is a health bar, near the beach. A bar that has a snack shack next to it. The buffet is good in terms of selection. But it can sometimes seem like a canteen. We generally... More 

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Thank Welsh18
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We absolutely loved our holiday at the grand sirenis! Staff could not do enough for us! Constantly polite and willing to give us the best they could! With a Wide range of restaurants ( our favourite was the Japanese) and different themed nights at the buffet which was fab! All in all we loved Mexico and the trips, weather and... More 

Helpful?
Thank Taylor H
Rugby, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

PROS - hotel facilities lovely, great choice of swimming pools and entertainment for all ages, very nice food and great choice available at nearly all hours, - very clean everywhere - maintenance staff all clearly worked very hard and were all very friendly, always making an effort to say hi or help out where needed - entertainment team ("Animation Super")... More 

Helpful?
Thank Craig H
ENGLAND
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just came back for the 2nd year running - this year we bought the up grade,,,well well worth it, amazing accommodation,,service was amazing as always, the staff in the hotel and surroundings work tirelessly 24hrs a day - all areas are spot less, out of the 12 restaurants must say the Japanese was the best, although all the restaurant's were... More 

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7 Thank NEILHAN
Wickford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Having been assured id have adjoining Top floor suites and after several emails of which I was happy to pay for them, I had a heated exchange with check in until I got Adjoining rooms all be it on the ground floor and facing an unpleasant smelling Half finished garden area This being said the rooms were fine Plenty big... More 

Helpful?
1 Thank mart1466
Playa Del Carmen
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Overall it was a good experience, but this is certainly not a 5-star experience by any means. Good: Beach is gorgeous (rocky but stunning - filled with fish) Paella Swimming pools AC in room is incredibly effective Clean Wildlife everywhere (harmless and fun to spot) Okay: Food in general (buffet was mediocre, a la cartes were generally meh) Night shows... More 

Helpful?
2 Thank Rosy S
Bradford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Travelled here over Easter, on the Thompson Dreamliner, which was a wonderful plane very roomy. I'll start my review by not moaning about the fact you have to pay for wifi or the safe, I knew that at the time of booking, other hotels in Mexico did offer this complimentary however they would have been over £1500 more for my... More 

Helpful?
1 Thank Jcscott81
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

So sad to be home from the Grand Sirenis and Mexico in general. Not much to say that hasn't been said already but some of the negatives I'm reading on here- how much more do some people want?! We had wonderful food, plenty of brilliant drinks and never lifted a finger for 2 whole weeks. Not to mention the rooms... More 

Helpful?
4 Thank hannahcottrell
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $152 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Romantic Hotel in Akumal
#10 Family Hotel in Akumal
#10 Top resorts Hotel in Akumal
#11 Spa Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Luxury Hotel in Akumal
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