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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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10,665 Reviews from our TripAdvisor Community

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Showing 8,632: English reviews
Toronto, Canada
Reviewed yesterday NEW

This review is long overdue because we were at this resort two times but I was too lazy to write about it. All I can say is that this is a really wonderful resort for families. My kids enjoyed lazy river the most. My wife and I spent most of the time at the quiet pool. Food is absolutely gorgeous....

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Helpful?
Thank Sinisa P
Reviewed yesterday NEW

This was a great vacation spot! The service makes thus resort stand out! Every single person employed at this resort are happy to help, friendly and professional. Pros: The people are 100%! So friendly and helpful. The waiters are fun (Alonzo & Erik) and the ladies at the ice cream parlour and the coffee shop! The ice cream parlour and...

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Helpful?
Thank Aspen P
Toronto, Canada
Reviewed yesterday NEW

Beware of the Sales SCAM! They are SILVER TONGED DEVILS! I mean these guys are good! They pulled the wool over our eyes. We are out over $20,000 on a stupid time share that we NEVER, and I mean NEVER, EVER used once as you have to pay for your own air fair, transfers, which end up costing more than...

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Helpful?
1Thank koolcruzin
Kelowna, Canada
Reviewed yesterday NEW

We just got home after a great 10 days at the resort and enjoyed everything! This was our first all-inclusive and I was hesitant..didn't like the idea of crowds, buffets and other people's children screaming! This resort changed my mind completely! We flew in from Canada and had an easy transfer at the hotel with a great guide chatting away...

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Helpful?
Thank Shelby H
Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEW

We contactedhe hotel HQ 2 weeks ago asking for any email address to contact this resort, in relation to numerous issue during our stay. We are still waiting, hence this review. Seaview rooms, be very careful which room is allocated to you if you are paying extra for a seaview, our first room looked at the top of trees. It...

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Helpful?
Thank leighsmith74
Reviewed yesterday NEWvia mobile

We were at the hotel from Feb 9-16. We had a great time. The staff were all friendly and helpful. The food was great. Lots of variety. We loved having all the wildlife around the resort. The nightly shows were very entertaining. A huge shout out to our concierges Guillermo (Bill) and Alex. They made sure we had everything we...

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Helpful?
Thank Celia P
Minster on Sea, United Kingdom
Reviewed yesterday NEW

This resort is fabulous, the staff were all really friendly and the entertainment during the evening was excellent. Food was nice as with most all inclusives its repetitive if you stay for 2 weeks or More! The spa was so relaxing I could spend all day there! We took advantage of the dolphins and opted for the top package my...

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Thank Jemma D
Reviewed yesterday NEWvia mobile

The hotel is situated at the lovely beach.(perfect for snorkeling) . I loved everything thing about the hotel. Except that it was a bit busy. Lovely stuff and food. Nice and spectacular every nights entertainments. Highly recommendable

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Thank Justyna O
Stoke-on-Trent, United Kingdom
Reviewed 2 days ago NEWvia mobile

Too long didn't read version: Hot enough Multiple enjoyable ways to cool off Loud party pools with swim up bars Multiple fun and interesting excursions including dolphins, maya architecture, sailing Many party-goers and also young families with small children Expansive resort hidden in the forest Excellent snorkelling Wide range of food available although not particularly high quality. Full version Ok...

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Helpful?
2Thank danmassey
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hola danmassey It was a real pleasure to read your post which we are sure, do not miss any information or advice about your stay at Grand Sirenis Riviera Maya Resorts & Spa. It is great to know that you have enjoyed the whole dispositions and services of our hotel. We will take all of your comments regarding our Food...

Glasgow, United Kingdom
Reviewed 2 days ago NEWvia mobile

Myself and the family stayed at the Grand Sirenis for 2 weeks in January and February 2017. Great hotel with great choice of pools and great food and restaurants and sky bar was great for sitting at night. We tried to Japanese x2 steak house x2 Mexican / Thai and Brazilian We really liked them apart from the Mexican which...

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2Thank RossBryce1982
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hola RossBryce1982 Thank you very much for your review, It is very important for us to know that you had a great stay, our team is one of the most motivated as we love to know that our guests are having wonderful experiences. We are much honored to know that you enjoyed the Grand Sirenis Riviera Maya Resort & Spa,...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $217 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Top resorts Hotel in Akumal
#10 Luxury Hotel in Akumal
#10 Spa Hotel in Akumal
#10 Family Hotel in Akumal
#10 Romantic Hotel in Akumal
#10 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travelers.
2,447 questions
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Newcastle upon Tyne, United Kingdom
8 months ago

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Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Want a view choose a high floor, Want close to the beach ask for that, want to be close to the buffet and hang out at the pool!”
 of 5 bubbles koolcruzin, yesterday | Read review
“Bacabs building was a good location. Don't stay on bottom floor if you don't like noise. Room 1101 was beautiful.”
 of 5 bubbles BAB2013, 3 days ago | Read review
“Choose your room based on what you want to be near. Excellent maps are available. Large resort so lots of walking if you choose poorly.”
 of 5 bubbles donnawW4768ZX, 5 days ago | Read review
“We had 2910 which was ideal for the amenities”
 of 5 bubbles 244JaneS, 5 days ago | Read review
“It seems rooms are negotiated at time of arrival so don't hold out that your request when booking through an operator will be ready.”
 of 5 bubbles 917murrayc, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question