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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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10,453 Reviews from our TripAdvisor Community

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Showing 8,446: English reviews
Reviewed yesterday NEW

Exceptionally clean resort with a very friendly staff. All kinds of activities for active folks, and the pool bar is the best I've seen. The beach is one of a kind, the island is so cool with the little stone structure. Not sure if that's a fishing house or what it was used for. Make sure to make your dinner...

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Helpful?
Thank David S
Wentzville, Missouri, United States
Reviewed yesterday NEW

We (family of 4) stayed for a week over New Years and had a great time. We came on an RCI exchange which gave us several upgrades. We had access to the VIP lounge which had free wifi and phone service. It also included our safe. We did not have access to the members only pool/beach areas or the shuttles,...

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Thank Larissa M
Calgary, Canada
Reviewed yesterday NEW

HI! We returned from the Grand Sirenis a couple days ago and wish we were still there! We arrived Dec 30 and got ourselves situated and ready for the New Years celebration the next day. Check in was smooth , quick and we were having drinks within 30 minutes of arrival . Everything was done up beautifully for the holidays...

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1Thank JustmeTeri
Niagara Falls, Canada
Reviewed yesterday NEW

Just got back from spending a week with my husband and 3 kids . We had a blast ! We liked so much that we decided to become members ! The service is amaizing . We have travelled to different hotels in Mexico and to different countries , and nothing compares with the amaizing service that you get at this...

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6Thank argentinceci
Reviewed 2 days ago NEWvia mobile

Came with my family of 3, we all enjoyed our stay. Our room had a beautiful view of the Caribbean, so nice to come back to everyday after the beach. Staff were nice and willing to help you if you had a question. Hotel was clean and modern, lot's of different pools to choose from. The weather was great, very...

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3Thank Dave A
Reviewed 2 days ago NEWvia mobile

My husband and I stayed at Grand Sirenis for one week beginning of January! We stayed in a relatively central building , not too far from the activities pool or the main lobby! About a 5-8 minute walk to everything you need to keep you busy for the week, lobby buffet, pools, beach and the theatre! (Please note, * If...

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3Thank Erin W
Morrison, Colorado
Reviewed 2 days ago NEW

Room was great -- service was amazing -- the food was slightly above average -- but the great point was the property ROCKS ... we swam with the dolphins, did a tour to swim with the turtles, laid out at the pool .... it was a great vacation (unfortunately got into a number of arguments with my wife ... and...

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5Thank SMS-IBM
Reviewed 2 days ago NEW

We upgraded our room to include safe and internet and were not disappointed. The staff in all areas are exceptionally friendly and hats off to our Concierge desk (Vanessa and Ailed). They greeted us morning, noon and night and assisted us whenever we needed to book dinners, checkout, etc. The rooms, pools, restaurants were all well kept and never lacking....

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5Thank Angie M
Reviewed 2 days ago NEWvia mobile

Overall a worthy five star review considering the whole experience. Yes there were some issues but these did not effect my opinion. The good points for us were the lovely staff, themed main restaurant, cleanliness, facilities, service, in-house wildlife, amazing evening shows and the concierge at the base of our room. The bad points for us were the large rocks...

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3Thank Ivan P
Ontario
Reviewed 2 days ago NEW

Clean, variety of restaurants, good beach for snorkelling, excellent staff, would return with family. Long bus trip from airport...approx 2 hrs, so,private pickup might be better. Concierge service for each building is excellent. Could do without timeshare sellers.

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2Thank Audrey T
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $253 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Luxury Hotel in Akumal
#10 Top resorts Hotel in Akumal
#10 Family Hotel in Akumal
#10 Spa Hotel in Akumal
#10 On the Beach Hotel in Akumal
#10 Romantic Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travelers.
2,290 questions
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Newcastle upon Tyne, United Kingdom
7 months ago

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Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“building 17 was very convenient to much of the resort”
 of 5 bubbles LarissaM876, yesterday | Read review
“I would suggest asking for a room closer to the common area. Lots of walking”
 of 5 bubbles , 2 days ago | Read review
“Building 18 close to beach but all buildings are centrally located”
 of 5 bubbles 653audreyt, 2 days ago | Read review
“They have rooms for members that are amazing otherwise it depends on it you want quiet or action.”
 of 5 bubbles kckncal, 3 days ago | Read review
“Invest in some good earplugs so you can sleep. Take plenty of money we were there for 2weeks and spent £1800 English.”
 of 5 bubbles Veggrower101, 3 days ago | Read review
5 of 5
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