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Grand Sirenis Riviera Maya Resort & Spa

15,136 reviews
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Traveler (15670)
Pool & Beach (4010)
Storyboard
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travelers talk about
“lazy river”(2,652 reviews)
“mayan beach”(381 reviews)
“health bar”(253 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,136)Write a Review
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12,351 results
Traveler rating
5,818
3,947
1,657
541
388
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5,818
3,947
1,657
541
388
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1 - 5 of 12,351 reviews
Reviewed yesterday

We travelled in April 2016, but I am just getting around to writing a review. This was definitely the best resort I have ever travelled to, especially for the price we paid. There is so much to do and the food is amazing. We kept...More

Thank Kailyn C
Hotel's Favorite
Reviewed August 31, 2017 via mobile

My family and I, six of us stayed at the Grand Sirenis Riviera Maya Resort and Spa for two weeks in early February 2017. We had a grand time. We had adjoining rooms and the accommodations were excellent. The cleaning staff were very thorough keeping...More

50  Thank hwy61south
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded September 2, 2017

Hola hwy61south, Thank you for coming to the Grand Sirenis Riviera Maya Resort & Spa. We fell so happy to read that you have enjoyed yourselves. We are happy to know that you had chance to enjoy our services and facilities and especially that you...More

Reviewed 2 days ago

Arriving to the resort in preparation for a weeks stay, my family and I were taken aback by the beautiful layout before us. The clean updated rooms, pool and beach were all in a comfortable distance of each other, making each commute simple. The food...More

4  Thank traveller20002018
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

Hello traveller20002018, Thank you for staying with us at Grand Sirenis Riviera Maya. We are so proud to know you enjoyed your holidays and that you enjoyed the rooms, cleaning of our resort, food and friendliness of our staff members as were Alejandro, Oscar, Ramiro,...More

Reviewed 2 days ago via mobile

My family and friends returned back to Canada yesterday after a week’s stay at Sirenis, and immediately wished we had never left. The resort alone created a dreamy paradise, the employees adding more so. The humour, dedication and noticeable long hours put in by all...More

5  Thank Felicia R
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

Hello Felicia R, Thank you for such wonderful comments regarding your recent stay at our Grand Sirenis Riviera Maya. We are very happy to know that the friendliness of our staff, the grounds and the entertainment activities that we offer, they made a significant difference...More

Reviewed 2 days ago via mobile

We travelled to Grand Sirenis as a family of four. I was apprehensive as read some bad reviews, please do not listen to them!! Our check in was fast, we were not hard sold an up grade, we had an older style room but it...More

3  Thank Sarah B
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

Hello Sarah B, Thank you very much for your comments. We are glad that you liked our grounds, À la carte restaurants, facilities, staff friendlinessand and that you found our resort great and cleaned. We are proud to receive comments about our staff, especially Checo...More

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1234562471
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
$180 - $371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$180 - $371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (15670)
Pool & Beach (4010)
Room & Suite (1943)
Dining (1057)
Amenities (270)
Family and Play Areas (175)
Business Center & Event Rooms (45)
Questions & Answers
Ask a question
Larraine T
February 20, 2018|
Answer
Response from MamaT115 | Reviewed this property |
You can book lots of excursions from the hotel. Check with your airline rep to get the good deals. But you must do this within your first 24hours to get the deals. But they can be booked anytime during your trip..
1
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1234561200
Room Tips
"Get the new rooms"
Read review
"all the refurbished rooms are lovely"
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"High rooms with a jungle view are best if you want to see wildlife - monkeys, toucans etc."
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"Best views block 1 and 2"
Read review
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