We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Palladium Riviera Resort & Spa

Show Prices
#9 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Palladium Riviera Resort & Spa
Grand Palladium Riviera Resort & Spa
Panoramas (28)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,904 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,489: English reviews
Start your review of Grand Palladium Riviera Resort & Spa
 Click to rate
West Sussex, United Kingdom
Reviewed yesterday NEW

Trip of a lifetime! One word for this whole resort and that is ... AMAZING! I cannot stress this enough. We arrived on the 8th of August in Mexico, after the flight and the hour or so transfer time we were staying in the Riviera Resort but found that the Kantenah, White Sand, Colonial and Royal suites Yucatan resort &...

 Report
Helpful?
Thank megancripps3101
Reviewed 2 days ago NEWvia mobile

I spent 5 days at Grand Palladium Riviera Resort and I can't express how amazing of a time I had. In addition to being there with friends, the staff was incredible. I truly feel like the staff is extended family now, and I will visit Grand Palladium Riviera again not only for the great location and comfort, but for the...

 Report
Helpful?
1Thank Joshua C
Hamilton, Canada
Reviewed 2 days ago NEWvia mobile

We booked our destination wedding here back in October and it was amazing! We were a little overwhelmed by the size of the resort as we had almost 50 people attending our wedding, and we we're worried we wouldn't run into anyone during our stay, but it was perfect. Everyone hung out by the main pool which was close to...

 Report
Helpful?
1Thank dmichaluk
Rosa R, Director de Relaciones con Clientes at Grand Palladium Riviera Resort & Spa, responded to this review

Dear dmichaluk, Thank you for the privilege of hosting your amazing wedding. We are thrilled to know that all your concerns have been set aside and you could make a splendid holiday out of it with your closest friends and family enjoying all our facilities. For us it has been a pleasure to be part of this precious event, we...

Reviewed 3 days ago NEWvia mobile

My mother and I traveled to Mexico for the first time and stayed at this resort. It was to celebrate me graduating college and I loved this resort, it made my first trip to Mexico absolutely amazing. This was an amazing hotel. The room and public areas were very clean and well maintained. The room was comfortable and spacious, with...

 Report
Helpful?
2Thank Kayleigh M
Rosa R, Director de Relaciones con Clientes at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Kayleigh M, Thanks for the wonderful privilege of being your chosen hotel during your first visit to Mexico, it has been a real honor to receive you and your mom in this beautiful paradise of the Riviera Maya during your vacations, and we trust this made for a Happy Graduation indeed!!! We are delighted that you had a great...

Vancouver, B.C.
Reviewed 4 days ago NEW

We stayed at the Grand Palladium Riviera for 2-weeks in early Feb ($3300 pp for AI hotel, flights from Vancouver, transfers). My impressions of this resort are great pools, interesting grounds and some of the best food that you are likely to encounter at an all inclusive's (AI) à la carte restaurants. So, you might ask, why only a 3-star...

 Report
Helpful?
Thank ndser
Reviewed 5 days ago NEWvia mobile

Spent a week at this amazing resort with friends and family for my wedding. We had an absolute blast...one of the hidden treasures was a bartender at la laguna named Alfredo Perez who was such a fantastic person, and tremendously talented with shots...needless to say, he provided "wow customer" service!

 Report
Helpful?
1Thank Troy B
Rosa R, Director de Relaciones con Clientes at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Troy B, Thank you for the privilege of hosting your beautiful wedding. We are thrilled you could make a wonderful holiday out if it with your closest friends and family. We would like to mention that the greatness of the Palladium is thanks to our people, the warmth of our staff is what makes us different. Always attentive to...

London, United Kingdom
Reviewed 5 days ago NEW

My husband and I honeymooned here. It's a beautiful hotel with a stunning beach. An absolute slice of luxury. The staff were very friendly and helpful. It's a great spot for visiting lots of attractions, and there's also plenty to do in the resort itself. Great restaurants and bars, a delicious cocktail list and fun entertainment only adds to the...

 Report
Helpful?
Thank chex68
Rosa R, Director de Relaciones con Clientes at Grand Palladium Riviera Resort & Spa, responded to this review

Dear chex68, First of all, we want to thank you for the immense privilege of choosing our Hotel for your wonderful and treasured Honeymoon, for us it has been an honor to be your hosts during your stay in the Mexican Caribbean. From adventuring to visiting some attractions outside the resort, to enjoy tasteful cocktails and relax while being indulged...

Hamilton, Canada
Reviewed 6 days ago NEW

Great accommodations (stayed at the Riviera hotel), great food (Brazilian restaurant is amazing), great bar/bartenders (Jose at the Riviera lobby bar) and great entertainment. The spa and fitness amenities are beyond most hotel offerings!

 Report
Helpful?
Thank Alex D
Rosa R, Director de Relaciones con Clientes at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Alex D, Thank you for taking the time to post such a great review about your recent experience at our resort. We appreciate that you highlight all the aspects of your stay that you loved like the comfortable accommodations of the Riviera section, the Brasilian restaurant O´Pavao, also the fantastic and relaxing atmosphere at the Zentropía Spa with incredible...

Saint Thomas, Canada
Reviewed 6 days ago NEW

This was our first visit to Mexico and this resortt didn't disappoint! There were were young adults, families and older adults enjoying this resort, Rooms were clean,great selection of ala carte restaurants, staff very friendly, lots if pools and bars Sunwing representatives were knowledgeable and helpful with excursion bookings.

 Report
Helpful?
Thank DougJulie
Rosa R, Director de Relaciones con Clientes at Grand Palladium Riviera Resort & Spa, responded to this review

Dear DougJulie, Thanks for the wonderful privilege of being your chosen hotel during your first visit to Mexico, it has been a real honor to receive you in this beautiful paradise of the Riviera Maya during your vacations. It warms our heart to know that you enjoyed the great hospitality received from our staff, our array of pools and restaurants,...

Reviewed 6 days ago NEWvia mobile

Just came back after a two week holiday at the resort.if you have booked to go here you won't be disappointed.the rooms and food were fantastic and the staff worked so hard but we're always so polite and helpful could not have asked for more.one bit of advice is take dollars as it's easier and they take them ever were.

 Report
Helpful?
Thank derek s
Rosa R, Director de Relaciones con Clientes at Grand Palladium Riviera Resort & Spa, responded to this review

Dear derek s, It really sounds like you had a splendid trip here at Grand Palladium Riviera Resort & Spa. We have succeeded providing a memorable vacation. Thank you for sharing the beautiful vacation time that you had at our wonderful resort. We will share with our staff your comments about the food and the service. These comments help and...

Questions? Get answers from hotel staff and past guests. Ask a question

4,084 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (3245)
Viewed
Pool/Beach Area (755)
Viewed
Family/Play Areas (37)
Viewed
Hotel & Grounds (710)
Viewed
View from Room (71)
Viewed
Room/Suite (283)
Viewed
Dining (173)
Viewed
Bathroom (45)
Viewed
Business Center/Function Rooms (4)
Viewed
Other (1167)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (818)
Viewed
Adults Pool (15)
Viewed
Amenities (263)
Viewed
Beach (33)
Viewed
Junior King Suite (54)
Viewed
Kids' Pool (5)
Viewed
King Suite (75)
Viewed
Los Rocas Saltwater Pool (25)
Viewed
Main Pool (50)
Viewed
Dining (207)
Viewed
Secret Pool (Adults Only) (14)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Family/Play Areas (5)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Akumal hotels
5.9 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.1 mi away
Grand Palladium Kantenah Resort and Spa
0.2 mi away
Grand Palladium White Sand Resort & Spa
Show Prices
Show Prices
Show Prices
0.3 mi away
Grand Palladium Colonial Resort & Spa
6.1 mi away
Grand Bahia Principe Coba
5.5 mi away
Grand Bahia Principe Tulum
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Riviera Resort & Spa is located sea front with superb access to the beach and is only 20 minutes from Playa del Carmen. Guests are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium White Sand Resort & Spa. ... more   less 

Additional Information about Grand Palladium Riviera Resort & Spa

Address: Carretera ChetumaL-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $261 - $726 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Riviera Resort & Spa 4*
Number of rooms: 324
Reservation Options:
TripAdvisor is proud to partner with Booking.com and BookIt.com so you can book your Grand Palladium Riviera Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Riviera Hotel Akumal
Grand Palladium Riviera Resort And Spa
Grand Palladium Riviera Maya
Hotel Grand Palladium Riviera
Grand Palladium Riveria
Gran Palladium Riviera
Grand Palladium Riviera Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#4 Green Hotel in Akumal
#7 Top resorts Hotel in Akumal
#8 Luxury Hotel in Akumal
#9 Romantic Hotel in Akumal
#12 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Riviera Resort & Spa staff and other travelers.
224 questions
Ask a question

See all questions (224)

Questions? Get answers from Grand Palladium Riviera Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They have good views but they aren't brilliant at the keeping the noise out- you can hear a fair amount when your in your room.”
 of 5 bubbles megancripps3101, yesterday | Read review
“Riviera rooms are close to the beach.”
 of 5 bubbles chex68, 5 days ago | Read review
“Our room was in the Rivera and spa area near oceN and salt water pool, quite in the evening”
 of 5 bubbles DougJulie, 6 days ago | Read review
“We stayed on a first floor in three story "villa" and found this is good for us, no need to use stair ways.”
 of 5 bubbles VladimirB784, 1 week ago | Read review
“I wouldn't stay at the Riviera again, but I heard the other hotels in the resort are better.”
  • Not connected ?
 of 5 bubbles islander1234, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question