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Grand Palladium White Sand Resort & Spa

Bookit.com$255*
View Deal
#9 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
05/07/2017 05/08/2017
1 room 2 adults 0 children
$318*
$255*
Great Deal
$318*
$302*
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Grand Palladium White Sand Resort & Spa
Grand Palladium White Sand Resort & Spa
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2,662 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium White Sand Resort & Spa
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Showing 1,572: English reviews
Maryland
Reviewed August 15, 2010

A group of 5 of us spent 2 weeks at GPWS in July. We enjoyed our vacation, but I believe vacation is about who you're with and making the best of where you are. The hotel itself is massive. I knew this before we went, but decided I didn't like it. The rooms are comfortable, they're certainly large enough and...

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Helpful?
4Thank Sue_Maryland
Montreal, Canada
Reviewed August 14, 2010

My husband and I with our 18 year old daughter and our 10 year old son have just returned from The Grand Palladium White Sands resort ...and spent a great week there! We just wish we would have booked for 2 weeks...or 10 days....too bad that 10 day packages are not really offered....they should make that more accessable to travellers!...

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4Thank adriana63
DtorAdjunto, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Guest, Thank you for your nice feedback regarding your stay at the Grand Palladium White Sand Resort & Spa We are delighted to note that you had a pleasant experience on our lovely resort years ago. It’s always a pleasure when our guests have a wonderful time with us. We appreciate your kind tone and look very forward to...

Washington DC
Reviewed August 14, 2010

Wonderful place. Lots to do, beautiful beach. Terrific staff - couldn't sit down for 2 minutes in the lobby without someone offering us a beverage. Comfortable beds, very clean. The 4 divisions (White sands, Colonial, Katenah and Riviera) are all interconnected, so no big differences among them. Endless food - only moderate quality, but lots of choices and fine for...

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Helpful?
1Thank swatson61
DtorAdjunto, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Guest, Thank you very much for your friendly review. We are very pleased to have made your stay a special and memorable one! It makes us happy to know that you had a wonderful vacation and we were able to live up your expectations! Thank you for sharing. Your home away from home awaits you next time you are...

The Woodlands, TX
Reviewed August 2, 2010

My husband and I went to the Grand Palladium for our honeymoon last week. It was GREAT! They treated us amazing and we will go back. We were upgraded (totally awesome) to the Royal Suites! The ride from the airport was a good hour and a half (you can get in a good nap!) Here is a list of our...

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Helpful?
Thank DnN072410
DtorAdjunto, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Guest, First of all, we want to thank you for choosing us as you holiday provider. Thank you also for sharing your excellent experience at the Grand Palladium White Sand Resort & Spa. We are delighted to know that we were able to exceed your expectations. We are beyond thrilled when our guests have a fantastic experience with us....

Durham UK
Reviewed July 30, 2010

Stayed for 14 nights with Wife and teenage Son. Weather was poor but we know how the Caribbean and SE USA can be at this time of year so no complaints. Plus Points: The Staff at this resort are wonderful. Hard working, polite and some of the most friendly people I have ever met. Please remember to tip if you...

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Helpful?
3Thank Parky04
Rivieraywhitesand, Resident Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Thank you Parky04 for your comments about your stay. It's good to know that you enjoyed your stay with us. In relation with some negative points maybe we could have helped you during your stay by providing more information about our areas. Our Hotel offer different activities or areas depending of what our customers are looking for. We understand that...

Granby
Reviewed July 28, 2010

It was our second visit to GPWS for us. We are a couple in the early 40's with sons 7 and 5. We went last year for the first time from june 28 to july 12. We had such a relaxing and nice vacation that we decided to go back this year and stayed there from june 26 to july...

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1Thank madameDu
DtorAdjunto, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Guest Awesome! Sounds like you had a splendid trip here at Grand Palladium Resort & Spa. We have succeeded providing a memorable vacation. Thank you for your feedback. This information has let us know during the years to know what we are excelling in and what we need to work on and we can proudly show a new development...

south florida
Reviewed July 28, 2010

As a travel agent I'm always looking to spend my vacation at resorts I haven't been to to add to my arsenal of places I can offer first hand expieriences to my clients.I just spent 8 days at the Grand Palladium white Sands with other family members and I even had a client staying at the resort at the same...

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4Thank fishymo
JoseLuisCaneiroRey, Gerente at Grand Palladium White Sand Resort & Spa, responded to this review

Dear fishymo; Firstly i would like to thank the feed back about your experience in Grand Palladium. It so important for us, that our guest give to us their impressions about the Hotel. Of course, we don’t like to receive bad commentaries, I think nobody likes this, but we know that is very important to know where we are failing...

Darlington, United Kingdom
Reviewed July 27, 2010

Ok firstly, I have to say I am amazed at some of the bad reviews, my wife and I (who have travelled extensively to may parts of the world) were very pleased with our 14 night stay stay in the WS from the 5 July 'til the 19 July. Why do some people seem to pick on minor detail and...

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4Thank RonLynda
DtorAdjunto, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Guest, Thank you for your nice feedback regarding your stay at the Grand Palladium White Sand Resort & Spa We are delighted to note that you had a pleasant experience on our lovely resort years ago. It’s always a pleasure when our guests have a wonderful time with us. We appreciate your kind tone and look very forward to...

manhattan il
Reviewed July 26, 2010

This was our first trip to Mexico, and we travelled as a group of 10, 4 adults 6 kids ranging from 3 years to 16 1/2 years of age. Stayed at the GP White Sand 6 nights. In summary: PRO's: Very clean all around-clean room, lobby, buffets, walk ways & paths, bathrooms, & beach houses. Considering the amount of traffic...

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Helpful?
Thank twnsma4
DtorAdjunto, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Guest, Thank you very much for your friendly review. We are very pleased to have made your stay a special and memorable one! It makes us happy to know that you had a wonderful vacation and we were able to live up your expectations! Thank you for sharing. Your home away from home awaits you next time you are...

crown point, indiana
Reviewed July 23, 2010

Just got back from a 5 night stay with my husband and 15 year old daughter. I've got to say I'm a little surprised at some of the harsh reviews. We had a great time and the place was beautiful. We had great service at the front desk and at the restaurants. Some of the waiters didn't speak very good...

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Helpful?
3Thank erlamimi
DtorAdjunto, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Guest, First of all, we want to thank you for choosing us as you holiday provider. Thank you also for sharing your excellent experience at the Grand Palladium White Sand Resort & Spa. We are delighted to know that we were able to exceed your expectations. We are beyond thrilled when our guests have a fantastic experience with us....

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium White Sand Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium White Sand are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa (excluding the Royal Suite facilities). ... more   less 

Additional Information about Grand Palladium White Sand Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $260 - $1,276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium White Sand Resort & Spa 4*
Number of rooms: 264
Reservation Options:
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Also Known As:
Grand Palladium White Sand Resort And Spa
Grand Palladium White Sand Hotel Akumal
Palladium White Sands
Grand Palladium White Sands Resort
Grand Palladium White Sand Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#4 Green Hotel in Akumal
#6 Top resorts Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
#9 Luxury Hotel in Akumal
#13 Romantic Hotel in Akumal
#13 Family Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium White Sand Resort & Spa staff and other travelers.
216 questions
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Questions? Get answers from Grand Palladium White Sand Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Villas near beach are convenient but a long way from main lobby and restaurants”
jimk819, 1 week ago | Read review
“Ground floor will give you good views of the animals around 5pm. They have lots of birds too, we enjoyed seeing them each night.”
Lad1974, 2 weeks ago | Read review
“All rooms are good NO oceanfront rooms due to mangroves.”
fred918, 4 weeks ago | Read review
“We like the ground floor to see the animals”
LoloBean84, 4 weeks ago | Read review
“A family suite will accommodate a couple plus 1 on the pull out sofa.”
D2601OUneilb, Mar 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Bookit.com
$255* /night
View Deal
Booking.com$318
Expedia.com$302
Travelocity$302
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*Disclaimer
Prices are for 1 room, 2 adults
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