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Grand Palladium White Sand Resort & Spa

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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Grand Palladium White Sand Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium White Sand are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa (excluding the Royal Suite facilities).
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Free Parking
Business Center with Internet Access
Room Service
Free Internet
Spa
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair access
Bar/Lounge
Airport Transportation
Paid Internet
Breakfast included
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Adult pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Hidden Gems
Lagoon View
HOTEL CLASS
Hotel links
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Special Offer:EXTRA SAVING:10%OFF!
Reviews (3,393)
Filter reviews
1,873 results
Traveler rating
936
538
247
103
49
Traveler type
Time of year
LanguageEnglish
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936
538
247
103
49
Show reviews that mention
All reviews ribs the salt water pool fish colonial pool el dorado punta emilia a la carte restaurants travel club adult pool one bedroom suite beach bar colonial buffet kids club riviera section segway tour colonial kantenah pirate show
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1 - 5 of 1,873 reviews
Reviewed yesterday

This was our 9th visit to the Palladium and the best yet. Our customer loyalty allowed us access to all of the Resort facilities including the newly expanded TRS areas. We stayed in a suite in the White Sands this visit for two amazing weeks....More

Date of stay: November 2018
1  Thank tonymE4203GL
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded yesterday

Appreciable tonymE4203GL, Thank you very much for placing your trust in us once again, it is a pleasure to be your host hotel in your last visits to the Mexican Caribbean. We are proud to know that this has been your best visit, thanks to...More

Hotel's Favorite
Reviewed October 29, 2018 via mobile

We stayed in an upgraded room in White Sands. This is our 3rd visit to GP but had previously stayed in the Colonial area. We actually preferred the White Sands but used the facilities of Colonial and Katennah. The only area you cannot go is...More

Date of stay: October 2018
3  Thank lorna_999
Response from Kenia R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded October 30, 2018

Appreciable Lorna, We would like to thank you for spending your holidays with us again. It is always a pleasure to welcome you. Moreover, we thank you for your wonderful comments on service (specifically of Leonardo and Guadalupe) which of course have been shared with...More

Reviewed 5 days ago

This is our last day here & we are sad to be leaving. On the whole we’ve had a great time. On arrival we were given all the info we needed along with room keys and towel cards, a cold flannel and a nice drink!...More

Date of stay: November 2018
2  Thank Asmith1971
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 4 days ago

Appreciable Asmith1971, I am so happy to read of what an enjoyable and memorable experience you had whilst a guest of ours. Thank you so very much for your support and sharing your thoughts on TripAdvisor. Knowing that you are an animal lover, we are...More

Reviewed 5 days ago

We stayed as a couple mid-November for 10 days & I honestly have nothing bad to say about the whole holiday. It was amazing from start to finish & we are already looking to rebook for next year. The resort itself is huge and so...More

Date of stay: November 2018
1  Thank heatherlouise1988
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 4 days ago

Appreciable heatherlouise1988, We are grateful to you for appreciating your recent holiday as a couple in our Gran Palladium White Sand Resort & Spa, as a unique and perfect experience. It has been a pleasure to read your recommendations for our food service in buffets,...More

Reviewed 2 weeks ago via mobile

I was planning to go here for my wedding. It never happened. I searched for months for a resort and this resort became my #1 pick. It looked beautiful and I really thought my search had ended. But then both my travel agent and I...More

Date of stay: November 2018
Thank Ivy T
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 1 week ago

Appreciable Ivy T, We are grateful to share with our TripAdvisor readers your recent electronic experience with our wedding planner. After reading your constructive review, we would like to apologize for not having met your expectations, all members of this great Palladium family, we are...More

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Questions & Answers
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KingMurphy
December 10, 2018|
AnswerShow all 7 answers
Response from Juanita G | Reviewed this property |
No but you can get bottled water in you just have to have the humidity or if you can use it without the humidity that would be best if it's a short time
1
Vote
DG1970
December 10, 2018|
Answer
Response from B3848DAmiket | Reviewed this property |
I see they have taken the beach cam down. They do a pretty good job of cleaning it up every day for the most part. Kind of a rocky beach but if you go down to the colonial end it does get better. Pools are great.
0
Votes
seg67
December 7, 2018|
AnswerShow all 5 answers
Response from intruder3906 | Reviewed this property |
Yes a buffet at each of the centres both lunchtime and evening.
1
Vote
Room Tips
"All buildings seem pretty well placed for all amenities"
Asmith1971
5 days ago
Read review
"Do not get a room around the lagoon; limited privacy and can get noisy. Smells bad with the damage to the..."
274summerh
3 weeks ago
Read review
"None really, they are allocated on arrival and mostly all the same."
intruder3906
4 weeks ago
Read review
"We were between the pool and the beach - convenient to both!"
nancymurphy439
4 weeks ago
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PRICE RANGE
$227 - $652 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium white sand hotel akumalgrand palladium white sand resort and spagrand palladium white sand resort & spapalladium white sandsgrand palladium white sands resort
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
264
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