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Grand Bahia Principe Coba

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#12 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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12,939 Reviews from our TripAdvisor Community

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Showing 9,232: English reviews
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Reviewed 2 days ago NEW

We checked in to our room late & observed cigarette burns on the bedspread, and the room stunk of smoke. The next day, it took the hotel 1/2 day to place us in a non smoking room. The line at front desk was so long. Mosquitoes-Not sure how they got in to our room, but we think house keeping left...

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Helpful?
Thank Ying L
Management response:

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Coba! We are delighted to receive your feedback and that you have visited us recently. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us,...

Reviewed 2 days ago NEW

I stayed here from April 19-26, 2017 Let me say I have traveled to a lot of places, stayed at many resorts and this was great, not quite excellent for a few reasons I will list. That is why I gave it a 4 and not a 5. Although given the option I would give it a 4.5. This hotel...

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4Thank Becky B
Reviewed 2 days ago NEWvia mobile

I am currently at the grand Bahia coba on holiday with family and friends. The resort itself is gorgeous, friendly staff and great rooms, food, restaurants etc. but one thing I have got to say is lack of customer service. Our phone has been broke in our room for the last 5 days... we have complained about this 3 times...

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Helpful?
1Thank Pozsocks
Management response:

Dear guest, First of all we want to thank you for trusting Grand Bahia Principe Coba. It will be a real pleasure to assist you! Accept our sincerest apologies for any inconveniences you may be experiencing, I have reported to the department in charge. A proper follow-up to your comments will be given right away. Our philosophy is focused on...

Ottawa, Canada
Reviewed 2 days ago NEW

I will start with the positive. 1) the rooms are a good size, always had hot water for showers, the beds are not too bad to sleep on and the air conditioning worked well. We were in building 28B which was a great location. Close to everything. 2) the Staff at the swim up bar: Eylmir and Diego, are amazing....

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1Thank TravelBug8707
Reviewed 2 days ago NEW

Hi, A little late with this review but better late than never! Really really enjoyed staying at this hotel for two weeks in May 2016 We personally found Cancun airport great and quick The transfer took about 1 hour 45 mins from the airport which seemed long after a ten hour flight from London but it was so worth it....

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2Thank Danielle230989
Management response:

Dear guest, First of all, thank you for choosing our little paradise for your Mexican holidays during the last year ! It is great to read this amazing review regarding the service received during your previous stay at our hotel. Our mission is to exceed our guest's expectations and we are glad to know that we accomplished this goal with...

Arnold Mo.
Reviewed 4 days ago NEW

We just returned from another great week at this amazing resort. The grounds are spotless. The staff is excellent. The food is wonderful. I would highly recommend this resort. Our room was kept very clean and the refrigerator was well stocked. Our maid however even though we tipped daily did not leave any of the special towel animals we have...

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7Thank Diamonddave206
Management response:

Dear guest, First of all, thank you for choosing our little paradise for your Mexican holidays once again! It is great to read this amazing review regarding the service received during your previous stay at our hotel. Our mission is to exceed our guest's expectations and we are glad to know that we accomplished this goal with you. We would...

Halifax, Canada
Reviewed 4 days ago NEW

We just got back from an awesome week at the Grand Bahia Coba. We stayed April 16th to 23rd 2017. We flew Air Transat Club Class and it was a great experience. We also chose the Royal Golden Package for the resort and very happy with that. We had 1.5 days of heavy rain but it was still warm and...

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Helpful?
4Thank NitelifeDJ
Management response:

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Coba. Positive comments always motivate the staff to provide excellent service. It is a real pleasure to know that you had a wonderful time, and you enjoyed our a la cartes, your room...

Reviewed 4 days ago NEW

Had a fair time here. Nothing overly exciting to be honest. food was so so.. even the 4 ala cartes were just so so. nothing exciting here really. drinks were o.k. service was o.k. nothing stood out. nothing stood out as bad either except for the beach area. terribly rocky in the water , break rocks at waist deep stop...

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4Thank mike m
Port perry
Reviewed 4 days ago NEW

My wife and I spent 11 days at the Bahia Principe Coba at the beginning of April. Once again we experienced hot weather and sunshine. We enjoyed wonderful meals at the buffet and had great experiences with our servers Noemi and Angel who along with other staff members helped us with our Spanish.We also enjoyed various a la cartes especially...

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Helpful?
2Thank TerryS545
Management response:

Dear Guest: It is always encouraging to read your reviews. We are more than happy to know that you enjoyed the services, the staff and our facility. It is a great pleasure to receive so encouraging reviews that give our team energy to keep up great work every day. We would like to express our appreciation for your comments and...

Reviewed 4 days ago NEWvia mobile

I went to grand Bahia with my 6 girlfriends and myself for a bachelorette party. Everything was great! Food was plenty , service was 5 stars and the people were super friendly and helpful. Employee Jonathan was always around the lighten up the mood and make the beach a fun place to be . He always made sure we were...

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3Thank Beatrice B
Management response:

Dear Guest: First of all thank you for visiting our hotel and for sharing your point of view. It is rewarding for us to know what you spent a wonderful days of holidays in the resort. We would like to express our appreciation for your comments and for mentioning our staff. It was honor for our entire team to be...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $146 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Reservation Options:
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Riviera Maya/Akumal, Mexico
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#10 Spa Hotel in Akumal
#10 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Bahia Principe Coba staff and other travelers.
2,547 questions
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over a year ago

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Questions? Get answers from Grand Bahia Principe Coba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“complex 9A was decent”
beckybP8267CE, 2 days ago | Read review
“Bulding 28 B first floor, facing the Golden Club lobby, you may get wifi on your bedroom off the balcony as we did.”
TravelBug8707, 2 days ago | Read review
“Higher rooms have a nicer view.”
Danielle230989, 2 days ago | Read review
“Check out the mattress if firmness is a necessity. We always select rooms on the second or third floor. We always leave a tip for the maid.”
TerryS545, 4 days ago | Read review
“Get a room close to the pools because there is a lot of walking”
bm228, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question