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Bahia Principe Grand Coba

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Carretera Chetumal - Cancun Km 250, Akumal 77760 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (18114)
360
Panoramas (16)
Pool & Beach (4488)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bahia Principe Grand Coba
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 20 hotels in Akumal
Location
Cleanliness
Service
Value
Travelers' Choice
Facilities and services: 2 lake-style pools, 3 Jacuzzis, large sun terrace and gardens with sun umbrellas and loungers, pool and beach towel service, BAHIA SPA (additional charge). Sports facilities: gym, 5 tennis courts, basketball court, bicycles, motorized sports (additional charge), water activity centre, entertainment amphitheater. WiFi access in the lobby (1h per day free of charge), buffet restaurant, 4 a la carte restaurants, 8 bars, 2 snack bars. Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed, sitting area with sofa, fully-equipped bathroom with hydromassage bathtub, shower, wash basin, magnifying mirror and hair dryer, bathroom amenities. Balcony or terrace, air conditioning, ceiling fan, telephone, radio alarm clock, flat screen satellite TV, mini-bar, coffee-making facilities, safe (additional charge), ironing set, terrace, Wifi. Family Junior Suites and Master Family Suites, the perfect choice for families, including: All the facilities and services of a Junior Suite; bathrobes and slippers for all the family for use during your stay, children's bath kit, welcome basket with sweets, mini-bar with juices, shakes, milk and soft drinks for children, two fully independent connecting rooms (Master Family Suites), Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Babysitting
Parking
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Business
Languages Spoken
English, Spanish

Location

Full view
46Car recommended
Grade: 46 out of 100
45Restaurantswithin 5 miles
28Attractionswithin 5 miles
16416Reviews4763Q+A100Room tips
Traveler rating
  • 8,864
  • 4,573
  • 1,743
  • 653
  • 583
Traveler safety
Time of year
Traveler type
Language
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Popular mentions
Mike J wrote a review Jan 18
Penticton, Canada198 contributions184 helpful votes
Well, this was my 12th trip to this resort and there will be many more. The staff here is amazing and do there very best to make your stay the best it can be. Things have changed a little bit due to the covid issues around the world but this place is still the best place to be. The entertainment is great, rock shows, 80's show, magic shows, circus shows, Rock the city, and many more. The entertainment group in great and keep you busy for anyone that likes to participate. The food is good and the restaurants are great. all the drinks are good, not cheap booze like many other resorts. There is always something goin on, always something to eat or drink and music in the air everywhere. This is my favorite place to visit. Looking forward to my next visit this April. Pay no attention to these people on here with their negative comments, i know for sure many are untrue. This place is somewhere you will be glad you came.
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Date of stay: December 2021
Location
Service
Sleep Quality
Room Tip: Check out all the entertainment, it is all very good.
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1 Helpful vote
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Response from , Otro at Bahia Principe Grand Coba
Responded yesterday
Dear guest, It is a pleasure to know that you enjoyed the attention of our staff very much, for all of us a pleasure to be at your service! In the same way, we thank you for your comments that are of utmost importance to improve us more every day. We hope to have you back soon. Regards! Sending you our best regards, Karina Guzmán, Bahia Principe Grand Coba.
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Claire O wrote a review Jan 14
Newcastle upon Tyne, United Kingdom48 contributions11 helpful votes
+1
Second time I have stayed at this hotel and standards have dropped but we are in the middle of a global pandemic and the hotel is operating on short staff so I guess that is to be expected. My only negatives were that when we checked into out room it was full of mosquitos and the floor was dirty, definitely had not been cleaned after the last guest checked out. The quality of the drinks were very poor so we decided to buy our own alcohol from the hotel shop and add it to the hotel soft drinks and cocktails to give them more of a hit The buffet was repetitive but enough selection to satisfy paticulary loved the burgers, chicken and the rice. Swim up bars not open but no problem just get your drink from the pool bar and jump in. Coba beach section tiny and far too crowded so we went once and that was it Highlight of our hol was jumping on a collectivo( highway outside hacienda) and going to akumal beach to snorkel with sea turtles and stingrays All staff were very friendly. Take plenty mosquito spray!
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Date of stay: January 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from , Otro at Bahia Principe Grand Coba
Responded 4 days ago
Dear Guest: Thank you for choosing our facility as your holiday destination. We are happy to know that you completely enjoyed your holidays at the resort. It was honor for our entire team to be at your service again making your holiday enjoyable. Do not hesitate to contact us at info.coba@bahia-principe.com, to provide the best service possible for your future stay. Best regards, Karina Guzman. Bahia Principe Grand Coba.
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WorldtravelIzzy wrote a review Jan 12
Montreal, Canada211 contributions55 helpful votes
This was our second time staying at this resort, First time was years ago and we are disappointed to see the rooms have not been updated. The rooms are pretty comfortable but the furniture could use some updating. Some electrical outlets were not functioning properly and made charging mobile phones a challenge. Customer service was subpar at the check-in counter. Vey poor service received from Nereyda on 2 separate occasions. She should be given some customer service training or perhaps she is not in the right position. The buffet waiters were very helpful and made every meal as pleasant as possible. With regards to the buffet, the desserts were not good at all. I usually love dessert and passed on dessert all week. The rest of the food was fine. There was several options available. If you are not familiar with the resort, you should know Coba is not beachfront, you need to take transportation to the beach at Akumal Resort. Once at Akumal, you may not request drinks at the bar or eat at the buffet, which means that once you travel to the beach, you are left without the possibility of enjoying your all-inclusive benefits. There is only one tiny bar on the beach who will serve you as a Coba client and all Coba clients have to use that one and only bar. Very inconvenient and not at all the expected all-inclusive experience we expected. Also, as we were lounging on the beach one day, a hotel staff came to tell us that we were lounging on chairs reserved for Akumal clients and tried to get us to get up and go search for another location on the beach! We were not aware of this prior to booking. Also we would recommend extreme sanitary precaution. We wore masks all week and disinfected our hands regularly but ended up catching Covid on our 5th day at the resort. So overall a poor experience. We would not recommend this resort and will unfortunately not be returning.
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Date of stay: January 2022
Value
Location
Service
1 Helpful vote
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Response from , Otro at Bahia Principe Grand Coba
Responded 4 days ago
Dear Guest, First of all thank you for your comments about your stay at Grand Bahia Principe Coba, Riviera Maya!! It is our best reward receiving your recognition to the personal attention our colleagues offer and the excellent food in our buffet. We truly understand your review and appreciate the opinion that all of our present and future customers may have. We thank you for letting us know your observations and we sincerely regret for have not met all of your expectations, We appreciate the time that you disposed to share your valuable feedback with us. We hope to welcome you back in the near future, it will be wonderful to say hello to you again! Please do not hesitate on contact us at info.coba@bahia-principe.com Our best regards! Karina Guzmán. Bahia Principe Grand Coba
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Adventure759875 wrote a review Jan 11
3 contributions2 helpful votes
We have stayed here before and enjoyed our stay but changes restricting access to faciltiies will keep us from goign back. Coba needs updating and managment needs to restore access to Tulm faciltiies and beach. Several swim up bars were not open why? Coba beach needs a snack bar. Food and service from bar and restaurant staff was great. The mixers from soda fountain for drinks is poor quality makes some drinks taste bad you need to use real 7up, cola products etc. and add more beer options. The a la carte restaurants are good and staff bar and restaurant are great especially Sandra at Terrace Bar and Alfredo and Palmero at buffet.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip: If you want to be right on the beach stay at Tulum or Akumal. Coba requires a shuttle to the beach.
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Response from , Otro at Bahia Principe Grand Coba
Responded 4 days ago
Dear Guest: We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. It is a pity that we have not exceeded your expectations; accept our sincere apologies, it certainly does not reflect the commitment and the quality that we have exhibited for many years. We review the incidence and deeply regret the situation; our staff always tries to give the best possible experience to the guests. Furthermore, we would like to express our appreciation for sharing these with us. Thank you for your feedback and we hope you are able to give us another chance to offer you a different experience. Sending you our best regards, Karian Guzmán. Bahia Principe Grand Coba
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Ps wrote a review Jan 10
3 contributions4 helpful votes
There are three types of travellers. You have those who wear masks and disposable gloves as requested by Bahia staff, those who cover and wear a mask on their mouth but choose to leave their nose uncovered, and those who just don’t care if you get Covid. This resort, cancun airport, and the world in general have all types in varying percentages. I would say the vast majority of vacationers want to do what they can to stop the spread, but a few are just ignorant about various requirements different countries have, and an equal number don’t think masking achieves anything. I found myself staring down at the few people at the Bahia buffet who were unmasked. It sometimes worked. The employees of this resort are doing a great job. They have taken all precautions and steps to stop the spread of covid. The resort is immaculate and clean. The grounds and landscaping are excellent. The Indian restaurant is amazing, both the tandoori chicken and lamb with naan were on par with quality Indian restaurant food available elsewhere. We know what is good Indian food, so hats off to the chef Abhishek for a great operation. The rooms are fine and this resort deserves a high rating. The air conditioning in the room does not improve air comfort. Sometimes it is better to just turn it off. Better dehumidification would be very welcome. Lastly, I have a message for the few people out there walking around unmasked in indoor settings in the resort. Please stay home. I don’t care what your excuse or belief or “scientific” reason is. Governments make rules for a reason. Stop trying to impose your views on everyone else who is following the rules. Btw there is a building where the infected people get quarantined. Not difficult to find it. Some of you are the cause of ruined vacations. Own it.
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Date of stay: January 2022Trip type: Traveled with family
3 Helpful votes
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PRICE RANGE
$121 - $598 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe coba akumal, hotel gran bahia principe, grand bahia principe coba, bahia principe coba mexico, gran bahia coba, gran bahia principe resort coba, gran bahia principe coba hotel, gran principe, gran bahia principe mexico, bahia coba
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
1080
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Frequently Asked Questions about Bahia Principe Grand Coba
Which popular attractions are close to Bahia Principe Grand Coba?
Nearby attractions include Akumal Beach (2.7 miles), Mayamar (3.2 miles), and Akumal Natura Rescue (4.2 miles).
What are some of the property amenities at Bahia Principe Grand Coba?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Grand Coba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Grand Coba?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Grand Coba?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Grand Coba?
Conveniently located restaurants include Taverna Akumal, Turtle Bay Cafe & Bakery, and Imelda's Ecocina Akumal.
Are there opportunities to exercise at Bahia Principe Grand Coba?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Bahia Principe Grand Coba have airport transportation?
Yes, Bahia Principe Grand Coba offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Grand Coba?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bahia Principe Grand Coba?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bahia Principe Grand Coba offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.