We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bahia Principe Grand Coba

Save
Share
Carretera Chetumal - Cancun Km 250, Akumal 77760 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
BahiaPrincipe
$127
View deal
Booking.com
$127
View deal
Free cancellation until 10/26/21
Reserve now, pay at stay
Trip.com
$94
View deal
Free cancellation until 10/26/21
Expedia.com$127
Hotels.com$127
Traveluro
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (18046)
360
Panoramas (16)
Pool & Beach (4427)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Daily temperature and symptom checks for staff
  • Contactless check-in
Read more
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bahia Principe Grand Coba
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 20 hotels in Akumal
Location
Cleanliness
Service
Value
Travelers' Choice
Facilities and services: 2 lake-style pools, 3 Jacuzzis, large sun terrace and gardens with sun umbrellas and loungers, pool and beach towel service, BAHIA SPA (additional charge). Sports facilities: gym, 5 tennis courts, basketball court, bicycles, motorized sports (additional charge), water activity centre, entertainment amphitheater. WiFi access in the lobby (1h per day free of charge), buffet restaurant, 4 a la carte restaurants, 8 bars, 2 snack bars. Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed, sitting area with sofa, fully-equipped bathroom with hydromassage bathtub, shower, wash basin, magnifying mirror and hair dryer, bathroom amenities. Balcony or terrace, air conditioning, ceiling fan, telephone, radio alarm clock, flat screen satellite TV, mini-bar, coffee-making facilities, safe (additional charge), ironing set, terrace, Wifi. Family Junior Suites and Master Family Suites, the perfect choice for families, including: All the facilities and services of a Junior Suite; bathrobes and slippers for all the family for use during your stay, children's bath kit, welcome basket with sweets, mini-bar with juices, shakes, milk and soft drinks for children, two fully independent connecting rooms (Master Family Suites), Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino
Read more
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Babysitting
Parking
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Business
Languages Spoken
English, Spanish
16340Reviews4741Q+A100Room tips
Traveler rating
  • 8,828
  • 4,564
  • 1,735
  • 648
  • 566
Traveler safety
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Humberto G wrote a review Oct 8
3 contributions2 helpful votes
I will start with the check in process, we got one night earlier and we called the hotel to see if they have availability for us, Camilo at the reception did everything possible to give us the same room we were already booked ( thumbs up ) he was successful. The bellboy are one of the stars of the hotel, they always ready to make sure that you need everything you need with smile. I was a bartender for more than 10 years and Liberato the beach bartender make me feel like a child in terms of making mix drinks , he is so creative and always looking to please you and keep you hydrated, his team mates Edgar and Alfronzo always are the light of they by making you feel at home. Erubiel Hernandez how can I describe his service level only by saying 'WOW", everyday he was touching base with us and making sure that our restaurant experience was the best one we ever had, Arianna one of his teammates hospitality was always top notch, Also Karina at the buffet was always making sure that our glasses always full and our table clean. Chef Jorge Gonzales make our anniversary dinner unforgettable, on top of one of the gratest seafood dish we had, he made us THE BEST DESSERT EVER if you have a chance ask him for THE BOOK DESSERT, also his teammates Pedro, Angel, Samuel y Christian makes us feel at home. The cherry on top was Sajid Godinez and team make our week in the resort one of the most entertained in the pandemic area, they made our stay so fun that we are going by this Thanksgiving week. Thank You Sajid. Also I would say that the general manager was always walking the premises and she was friendly and helpful. Thank You Bahia Princess Coba, see you in couple months.
Read more
Date of stay: June 2021
Rooms
Location
Service
Room Tip: After being there any location is good as the other.
See more room tips
1 Helpful vote
Helpful
Share
Response from , Otro at Bahia Principe Grand Coba
Responded 6 days ago
Dear Guest, On behalf of the entire Bahia Principe Grand Coba staff I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel facility. It is a pleasure to know that we filled your expectations; it will be a great to have you with us the next year, and as a repetitive guest to give you a better service than this time. We have already sent your nice words and thanks to the departments involved and in the name of the whole Gran Bahia Principe Riviera Maya resort, we want to thank you again for your valuable comments. Please do not forget to contact us before your next visit. It will be wonderful to welcome you again and please do not hesitate to contact us at our email address info.coba@bahia-principe.com for any assistance prior to your arrival. Our warmest Regards from the Mexican Caribbean! Antonio Endres Online Reputation Bahia Principe Grand Coba
Read more
Reyna V wrote a review Oct 8
1 contribution2 helpful votes
Decided to take a break with my daughter this has been an absolute nightmare. From the point of getting into the resort,supre congested. We got to the front desk to find out this is not a beach front resort. I have been spending my entire day at the front lobby just trying to get an upgrade. I have not been successful. My daughter sat at the lobby bar she never even got asked if she needed a drink. Bad service from start to finish. I don't know if the previous reviews were paid,but I have never been so upset. I decided to call Apple vacation also have been on hold with them for 2 hours to get no answer. I just wanted to have a good time with my daughter. Is just not working no one cares anymore about customer service including Apple vacation. Think twice when you're booking research everything. 🤔 If I could I would give them 0.
Read more
Date of stay: October 2021Trip type: Traveled with family
1 Helpful vote1 Save
Helpful
Share
Response from , Otro at Bahia Principe Grand Coba
Responded 6 days ago
Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. We really regret all our services could not meet to your entire expectations: We would like to mention that our resort consists of 4 hotels where 2 are beach front. In the case of Grand Coba, we do offer internal transportation that take our guests to the beach which is only a few minutes away from our lobby. Once again we thank you for your feedback as this is very valuable for our work team as they give us the tools to detect the areas to improve, your observations have been shared with our management team. We would like to apologize for any inconvenience you may have had and for the impressions of our services that you took home. We hope to welcome you again in the near future and be able to change your perspective, Kind regards! Antonio Endres Online Reputation Bahia Principe Grand Coba
Read more
Mike J wrote a review Oct 6
Penticton, Canada197 contributions177 helpful votes
This was my 12th visit and already planning number 13 for Xmas and New Years. Due to Covid-19 situation the resort was not as busy as usual and a few things closed but ready open up shortly. The Management and Staff at this resort are absolutely great. They make everyone feel so welcome and almost like family. The many specialty restaurants on site are awesome. They added a new one at the Tulum resort, a Hindu restaurant which was so good we when to it twice. The entertainment is still top notch with an 80's show, City of Rock, a Circus show, Magic show, ect..... the list goes on. There are also lots of entertainment on the terraces at each of the resorts and many special events at Hacienda, where they also have lots of shops bars and a casino. The snorkeling at the beach was also very good, lots of fish to see. Looking forward to my next trip already. See all the wonderful Management and staff again at Xmas time.
Read more
Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: You won't spend much time in your room as there is so much to do at this resort. the rooms...
See more room tips
Helpful
Share
Response from , Otro at Bahia Principe Grand Coba
Responded 6 days ago
Dear Guest, We would like to express our gratitude for choosing our hotel once again for your vacations. It is an honor for us to host you for the 12th time and to know that you feel at home here. Our aim is to get the maximum satisfaction of all our guests, even more when it comes to our frequent ones. We are delighted to read that your experience here was amazing and that were content with the friendly staff, our restaurants and the many activities that we offer our guests. Our mission is to exceed our guests’ expectations and we are glad to know that we accomplished this goal with you. We will be more than excited to welcome you many times more at our Bahia family and we will do our utmost to accommodate your needs and make your stay enjoyable. Best regards, Antonio Endres Online Reputation Bahia Principe Grand Coba
Read more
natalia s wrote a review Oct 5
1 contribution
I want it to share my experience at this hotel that was really good, we also shared a familiar time, full of new experiences and good attention from all the people that worked there. I want it to started talking about the hole structure of the hotel, as soon as you arrive into the hall the structure involves you into a magic place, the view of the room was incredible, the pools and the activities planned by the hotel make the expirience more incredible, also they count with the service of acquire plans to enjoy the xenotes, or even for me the most iconic park called x-caret. The price really worth it, it´s all include there, also the food was delicious.
Read more
Date of stay: November 2020
Rooms
Cleanliness
Service
Helpful
Share
Response from , Otro at Bahia Principe Grand Coba
Responded 6 days ago
Dear Guest, First of all thank you for trusting the Bahia Principe Grand Coba and choosing us to enjoy your holidays. We deeply appreciate the time you took to share your valuable comments about the rooms, the facilities and the activities that you enjoyed. It is always a pleasure to receive positive reviews and be sure that we endeavor to take care of all kind of guests and make them feel comfortable. We hope to receive you again at The Mexican Caribbean and please do not hesitate to contact us before your next visit. Kind regards, Antonio Endres Online Reputation Bahia Principe Grand Coba
Read more
Cami GP wrote a review Sep 2021
3 contributions2 helpful votes
For what we paid, this place blew us away. The food was really good, always lots of options, and guacamole/salsa in every restaurant! The wait staff was sometimes busy but for the most part they were amazing. Not all the places were open but I felt like the place wasn't very crowded so I did love that. Bring a tumbler for bigger drinks! The lemonade is really good! Add some salt and stay super hydrated. Make sure you reserve teppenyaki(hibachi) not a la carte at Mikado the Japanese restaurant. There is a tram to take you to the beach, we didn't ever wait very long and it really wasn't very far. Bring water shoes, the beach is beautiful but there are a lot of rocks. There is a bar on the beach and normally plenty of seats. Don't forget your mask, you need it to eat and some bars were kind of strict. The room was normal, comfy and has a jacuzzi bath tub. We couldn't get the air to turn on, and they sent someone right away.....I left the patio door cracked...lol oops There are also jacuzzi pools that weren't super hot but had jets and were still relaxing. Overall we had a great time. This isn't a super luxurious place but it had everything we needed to relax and have a great time.
Read more
Date of stay: September 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Share
Previous
123456
PRICE RANGE
$121 - $598 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe coba akumal, hotel gran bahia principe, grand bahia principe coba, bahia principe coba mexico, gran bahia coba, gran bahia principe resort coba, gran bahia principe coba hotel, gran principe, gran bahia principe mexico, bahia coba
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
1080
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Bahia Principe Grand Coba
Which popular attractions are close to Bahia Principe Grand Coba?
Nearby attractions include Akumal Beach (2.7 miles), Akumal Natura Rescue (4.2 miles), and Cenotes Sac Actun (4.6 miles).
What are some of the property amenities at Bahia Principe Grand Coba?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Grand Coba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Grand Coba?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Grand Coba?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Grand Coba?
Conveniently located restaurants include Taverna Akumal, Turtle Bay Cafe & Bakery, and Loncheria Akumalito.
Are there opportunities to exercise at Bahia Principe Grand Coba?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Bahia Principe Grand Coba have an airport shuttle?
Yes, Bahia Principe Grand Coba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Grand Coba?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bahia Principe Grand Coba?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bahia Principe Grand Coba offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.