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Bahia Principe Grand Coba

Carretera Chetumal - Cancun Km 250, Akumal 77760 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 06/02/21
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Free cancellation until 06/02/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (17959)
Panoramas (16)
Pool & Beach (4421)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
  • Contactless check-in
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bahia Principe Grand Coba
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#18 of 22 hotels in Akumal
Facilities and services: 2 lake-style pools, 3 Jacuzzis, large sun terrace and gardens with sun umbrellas and loungers, pool and beach towel service, BAHIA SPA (additional charge). Sports facilities: gym, 5 tennis courts, basketball court, bicycles, motorized sports (additional charge), water activity centre, entertainment amphitheater. WiFi access in the lobby (1h per day free of charge), buffet restaurant, 4 a la carte restaurants, 8 bars, 2 snack bars. Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed, sitting area with sofa, fully-equipped bathroom with hydromassage bathtub, shower, wash basin, magnifying mirror and hair dryer, bathroom amenities. Balcony or terrace, air conditioning, ceiling fan, telephone, radio alarm clock, flat screen satellite TV, mini-bar, coffee-making facilities, safe (additional charge), ironing set, terrace, Wifi. Family Junior Suites and Master Family Suites, the perfect choice for families, including: All the facilities and services of a Junior Suite; bathrobes and slippers for all the family for use during your stay, children's bath kit, welcome basket with sweets, mini-bar with juices, shakes, milk and soft drinks for children, two fully independent connecting rooms (Master Family Suites), Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino
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Full view
Property amenities
Free parking
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
24-hour security
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Family rooms
Good to know
Family Resort
Languages Spoken
16,275Reviews4,701Q+A100Room tips
Traveler rating
  • 8,802
  • 4,560
  • 1,726
  • 644
  • 543
Traveler safety
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Popular mentions
Daris wrote a review Jan 22
Canada1 contribution
We have travelled to this hotel previously and had a decent experience so we decided to try it out again this pastFebruary. This trip however wasn’t too good. The main issue of many others was that on the day we left the resort, we left out cell phone at the main desk lobby. When we realized this, we called the resort while at the airport. The resort told us they had our phone and it was safe until we made arrangements to have it shipped to our home as we did not have time to go back to the resort. When we got home (Canada) we contacted the resort again to make the arrangements to have the phone shipped to us. Over the next few months, we have had several different people reaching out to our email address saying they got our phone. I have tried numerous times to reach the resort for them to help us out but suddenly they cannot locate our phone. We had trusted that this resort would help us out but as of today, the last email was basically “sorry for your loss” This is the service you will get from this resort. I’d be more than happy to provide any further information if anyone would like to know more Thank you Daris
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Date of stay: February 2020Trip type: Traveled as a couple
Tracey wrote a review Oct 2020
York, United Kingdom1 contribution3 helpful votes
Went for a week and really loved the whole complex,it’s big but lots of restaurants to try. You have to book but that’s fine. Loved the beach,no seaweed when we were there. Staff were lovely. Down side was transfer,about 2hours.a long time but worth it,can’t wait to return when things are a bit more normal.
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Date of stay: November 2019Trip type: Traveled as a couple
3 Helpful votes
Response from , Otro at Bahia Principe Grand Coba
Responded Oct 28, 2020
Dear Guest: On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Hotels & Resorts. It is a real pleasure to know that you enjoyed your holidays with us. We are always striving to provide our guests with the highest quality service so that they could stay absolutely content with their vacations at our hotel. Thank you once again for your choice and we are looking forward to your next visit in order to repeat this great experience. : - ) Sending you our best regards, Karina Guzmán, Bahia Principe Grand Coba.
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Gaut wrote a review Sep 2020
Lyon, France26 contributions76 helpful votes
If you are not an American middle class don't go there. Everything is ok but that's all. It's a big complex with a lot of room for different size of wallet. I don't understand why people go there, it's useless. Nothing is interesting. The only good point is the alcohol and the food which are free and in quantity (not quality). Even the tennis court or the football pitch are ok but not nice. Everything is average, really nothing more. If you have a choice, don't go there. Last point, you American guys who eat and drink as it's your last day on earth please calm down, life is not a food competition.
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Date of stay: August 2020
Sleep Quality
8 Helpful votes
Response from , Otro at Bahia Principe Grand Coba
Responded Sep 19, 2020
Dear Guest, Thank you for choosing us as your holiday destination; it was a great pleasure to welcome you! We really regret to know your recent stay was not up to all your expectation. We hope you give us another opportunity in the future to restore your confidence in our chain and offer you a totally different experience. Do not hesitate to contact us at info.coba@bahia-principe.com, to provide the best service possible for your future stay. Our best regards! Lucero Alvarado Bahia Principe Grand Coba
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Beccah0206 wrote a review Aug 2020
Ohio90 contributions49 helpful votes
We have been to Bahia Principe resorts a number of times now and have stayed at Coba more than once. The room was clean and sparkly on arrival and it was cleaned daily. All of the staff were friendly and helpful. The grounds are beautiful and well maintained. The food in the restaurants and buffet was delicious. They have the cutest little animals called coatis. We are already planning trip 15! Thank you LBP Akumal for another wonderful week!!
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Date of stay: February 2020Trip type: Traveled as a couple
4 Helpful votes
Fay J wrote a review Aug 2020
Manchester, United Kingdom10 contributions53 helpful votes
I genuinely can't comprehend how this hotel gets any decent reviews ? From arriving to leaving was a horrible experience never mind a holiday. Check in manic, unorganised, cases left all over the lobby, steps and road, golf buggies flying about, people pushing to get on them first, staff driving them very rude and abrupt. We were 'dumped' in the dark & rain on roadside and told our room is over there in that block. Struggled to find room then keys didn't work. Got soaked walking back to reception as so far away. Room was disgusting, it absolutely stunk of mould, fittings hanging off walls, lights hanging off, mould in most places, furniture cracked and trims split, thick black mould all over the bathroom, cracked floor tiles, plaster off ceiling/walls and far too many other things to mention !! We rang reception who said they wouldn't move us. Breakfast was by far the worst we've had in 4 - 5 star hotel, lukewarm and looked like 'leftovers' ? Couldn't walk through reception without being hounded by timeshare salesman who were so pushy it was very scary. Had a phone call in room demanding we go to reception for a gift, when we insisted the 'so called gift' should be brought to us they hung up. After speaking to another guest they told us it was a timeshare trick to get you to listen for hours then given a very hard sell. Couldn't get bookings for A La Carte restaurants. Weekends were unbearable as hotel overrun with locals who get 'cheap rates'and they all behaved appallingly and bullying people for sunbeds and pool bar stools. Pool bar areas stunk of hot bins, tiles missing everywhere with sharp edges on stools and bar edges, mould around pool cleaned and swept back into pool. Entertainment was very poor but we couldn't go anywhere else. Beach was unsightly with plastic barriers in sea. At checkout we were asked to pay approx $380 for extras in a restaurant which we hadn't been in. They couldn't tell me what this was for and we had a heated argument for about 30 minutes until a manager said we couldn't get on the bus unless we pay. I demanded to see what we had signed for and they couldn't show me as we hadn't signed anything. Eventually a TUI rep sorted it as we didn't owe anything. Spoke to people on the bus who said their room bills had loads of extras on which they hadn't incurred. Some were asked for money at check out without being shown what it was for. Other than the very poor standards, I've never felt so scared and intimidated on holiday before, it was disgusting how we were treated. I could go on and on about numerous more things but won't as I've wasted 2 weeks of my life with this place. I can honestly say this Hotel and it's staff have put us off ever returning to Mexico or using Bahia hotels ever again. It is BY FAR the worst holiday and hotel we have ever experienced.
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Date of stay: November 2019
Sleep Quality
Room Tip: Rooms were disgusting, smelly and dropping to bits, ridiculously poor standards
See more room tips
17 Helpful votes
$121 - $598 (Based on Average Rates for a Standard Room)
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MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
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Frequently Asked Questions about Bahia Principe Grand Coba
Which popular attractions are close to Bahia Principe Grand Coba?
Nearby attractions include Akumal Beach (2.7 miles), Cenote Santa Cruz (2.8 miles), and Cenotes Sac Actun (4.6 miles).
What are some of the property amenities at Bahia Principe Grand Coba?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Grand Coba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Grand Coba?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Grand Coba?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Grand Coba?
Conveniently located restaurants include Turtle Bay Cafe & Bakery, Taverna Akumal, and Loncheria Akumalito.
Are there opportunities to exercise at Bahia Principe Grand Coba?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Bahia Principe Grand Coba have an airport shuttle?
Yes, Bahia Principe Grand Coba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Grand Coba?
Yes, dry cleaning and laundry service are offered to guests.
Does Bahia Principe Grand Coba offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Bahia Principe Grand Coba accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.