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Grand Bahia Principe Tulum

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#8 of 21 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
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10,747 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Tulum
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Showing 7,245: English reviews
Leicester, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 1, 2013

to be honest, this was our first time in Mexico and after travelling a lot we can safely say that this was the most enjoyable relaxation holiday that we'd been on with something for everyone! i would strongly recommend this hotel to everyone. however when we first arrived we had a few issues with the room, for example there were... More 

Helpful?
2 Thank Sl_lG
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Trip Advisor member: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 31, 2013 via mobile

We have just spent a fortnight at Tullum booked through Thomas Cook - after a long very basic flight and lengthy coach journey we where met with drinks at check in and a friendly response. The hotel is huge and the scenery and surroundings are beautiful and extremely well kept ! My daughter loved the wildlife and enjoyed feeding bananas... More 

Helpful?
1 Thank Boella6
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We would like to make a heartfelt apology that your stay was not up to your expectations. Our team works... More 

Elgin, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 31, 2013

My husband and I stayed at GBP Tulum from 15 - 29 July to attend my daughters wedding on 22 July 2013. There were 35 in the wedding party and we all had an amazing time. We booked and flew with Thomas Cook. was well impressed with leg space on flight out and we upgraded to premium seats on way... More 

Helpful?
2 Thank CABax
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Girls: Congratulations for your daughter´s graduation first of all, and thank you very much for review. We are satisfied to read that you had a good stay in our hotel facilities and premises especially because of several facilities. At the Bahia Principe Riviera Maya Resort we take pride in offering our guests good accommodations and the very best in... More 

Cumbernauld, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 30, 2013

This was our first trip to Mexico and we did a fair bit of research prior to going. The transfer from the airport was a bit long, particularly after a long flight, but the coach was fine. On arrival at the Tulum the reception area was large and pretty impressive. Check in was a breeze, no delay and a nice... More 

Helpful?
4 Thank 147Ali
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We would like to say ¨gracias¨ for deciding to give us an opportunity to enjoy our services and facilities at your second home in the Mexican Caribbean. We will pass the comments on to Alfredo, he will be happy to know that you have noticed his services. At the same time we are appreciative with your fine impressions... More 

Plainfield, Illinois
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 30, 2013

Airport...Fast easy, Now for the bad 2.5 hrs to the resort and we only dropped off one couple the driver was falling a sleep and went off the road more than once, I asked him if he was ok and he said yes and then fell a sleep and we almost came to a stop ...NO TIP...We were all scared... More 

Helpful?
1 Thank netshepp
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Trip Advisor Member: Thank you very much for taking the time to write a review about the Bahia Principe Tulum hotel. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. We are very concerned to learn about your disappointing experience and are sorry to hear that we could not fulfill your... More 

Coalville, England, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

Just come back from a two week holiday and what can I say???? Rooms were nice, clean and spacious enough for myself my husband and son. The food from the buffet style restaurant was plentiful and had great choice. We tried many of the a la carte restaurants whislt there and all were excellent with great service. All the staff... More 

Helpful?
5 Thank Kirsty W
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Kirsty: It sounds great that you had enjoyed yourselves during your visit to the Bahia Principe Riviera Maya Resort and that you had left behind for a while the bustle of everyday life. We appreciate that you took the time to specify the highlights of your trip: nice grounds, delicious and varied food; good rooms, friendly and efficient staff.... More 

Deal, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 27, 2013 via mobile

Stayed at the Tulum section of the resort. On arrival the lobby is large and impressive. Checked in and cases are taken to your room by porters. The rooms are of a reasonable size and are clean and comfortable. The rooms are cleaned every day to a high standard, the maids are very friendly. The fridge is re stocked daily... More 

Helpful?
3 Thank Mark503900
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Mark: Thank you for taking the time to write such a nice review on Tripadvisor.com It was a true pleasure to be part of such an important moment of your life like your daughters wedding. All the Bahia Principe Hotels & Resort family sends best wishes. At the Bahia Principe Riviera Maya Resort we take pride in offering our... More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 27, 2013

This was our first time to all inclusive ,we have always avoided all inclusive due to watching these holiday programs that slate them ,and wish we had done sooner , First off all flights with Thomas cook airlines from Glasgow what a let down and con so beware if you are flying with them 15 kg baggage which with 6... More 

Helpful?
3 Thank Craigmat7
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest: Your comments are very encouraging as we are intent on being the leading hotel in the Mexican Caribbean. We in Bahia Principe Riviera Maya Resort strive to do so through the genuine warmth, professionalism of our staff, and highly personalized service so it is always rewarding to know the suggestions and comments from our guests which help us... More 

Rome, Italy
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 26, 2013

I'm just back after spending 2 amazing weeks at Grand Bahia Principe Tulum with my two teenaged daughters. I reviewed a lot of similar resorts on Trip Advisor before booking and I can really say I was delighted with the choice we made. The resort is very clean and well-organised with really helpful, friendly staff. To give an example of... More 

Helpful?
7 Thank Jay4212
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Jay: It was delightful to read such a detailed review about the Bahia Principe Riviera Maya Resort. Our Club Hacienda area is a private and smaller part of the resort that is appreciated for the more personalized service given from the Club´s manager Fernando and his staff until the other employees you have certainly met in the Tequila restaurant... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 25, 2013

I had a wonderful stay during my vacation. There was always something to do both during the day and at night. All of the staff were great but I loved the entertainment staff most! They were able to get everyone to participate both at the pool dying the day and at the gorgeous hacienda at night. They were awesome!

Helpful?
4 Thank Kgordon2
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Trip Advisor Traveller: I want to express my appreciation for sharing with us and with other Trip Advisor users you gracious feedback regarding your visit to Bahia Principe Riviera Maya Resort. Being a four hotel complex gives us the opportunity to have several options to offer to our guests. I’ll be happy to share your impressions with our entertainment... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $164 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
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