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Grand Bahia Principe Tulum

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#9 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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11,823 Reviews from our TripAdvisor Community

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Showing 7,859: English reviews
Leeds, United Kingdom
Reviewed May 16, 2014

this is a beautiful hotel. the staff are very friendly and welcoming and cant do enough for you, to help you have a perfect holiday. the rooms are a good size and very clean and are cleaned every day. the food was lovely with lots of variety, I would recommend the don Pablo and le gran Tortuga the meals are...

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4Thank Rachel W
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Rachel, Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember Bahia Principe Riviera Maya Resort. Your experience is a true testament of the dedication of our staff to ensure that you have all the necessary ingredients for an unforgettable vacation. It would be our pleasure to...

Oakville, Canada
Reviewed May 15, 2014

My husband and I, stayed here and truly loved it, We then went on to the one in Punta Cana and it was as good as the one in Mayan. I have been to Cancun, Puerto Plata, Varadero and more Mayan at least 15 times and this is definitely a 4.5 star hotel in the all inclusive category. We are...

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1Thank Tarazoo
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. We hope that you will not hesitate in returning...

Toronto, Canada
Reviewed May 15, 2014

Travelled from toronto with a group of 17 adults and had a wonderful time. I have to recognize Mr. Francisco Garcia for his exceptional service from the moment we arrived, Despite and extremely busy check in time, Mr. Garcia was extremely helpful and professional and managed to help our group of 17 check in without any delay or issues at...

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2Thank beachtrvlr5
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel have left a good impression, we appreciate you mentioning Francisco García, your comment is a great motivation for him to...

Vancouver, Canada
Reviewed May 14, 2014

Stayed the week May 4th to the 11th Flew in with an amazing flight through Air Canada. The planes have good legroom and the personal entertainment centres are nice to pass time. Its about an hour and 15 mins to shuttle direct from the Cancun airport to the resort. When we arrived with our 30 plus wedding party the first...

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5Thank ZRaden
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, We appreciate your effort and your time and it honors us to read that you enjoyed your stay with us here at the beautiful Riviera Maya. For the team of Grand Bahia Principe Tulum, feedback is essential in order to keep improving our standards and services from day to day. We certainly however will be seeking for...

Chicago, Illinois
Reviewed May 14, 2014

Traveled from Chicago to Cancun for a short 4 night end of semester vacation. First- We booked our shuttle with BestDay Travel. It is over an hour drive from Cancun to the hotel. Luckily, the man in charge of our shuttle placed us in a van with only one other drop-off. If we were in a full van, it would...

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2Thank EliseAaron
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review
Google Translation

Cher membre de TripAdvisor: Merci pour votre avis genre qui vous avez partagé avec d'autres voyageurs. Nous apprécions que vous...

Brandon, Canada
Reviewed May 14, 2014

My Family of four: me and my wife are in our late 30's, and kids are 12 and 10, made our 3rd trip to the Bahia Principe complex in January 2014. Our last visit was in 2010 so I was expecting the resort to show some wear and tear, as most Caribbean hotels do as they change. I was pleasantly...

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3Thank derloc12
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, First of all thank you for trusting the Grand Bahia Principe Tulum. We really appreciate you taking the time to send us some valuable comments about your stay with us. All the comments and suggestions we receive from our guests are very important to maintain the quality and the service in the Bahia Principe Riviera Maya Resort...

London, United Kingdom
Reviewed May 13, 2014

Just returned from 2 week honeymoon at Principe Tulum and can say without doubt this is the best resort I have ever stayed in. Rooms Air con OK but if you combined it with the ceiling fan the temp at night was good. Flat screen TV with some good film channels. (a UK news channel would be nice) Coffee maker...

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13Thank david s
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear David, First of all please receive greetings from the Grand Bahia Principe Tulum. We would like to take this opportunity to thank you for choosing our hotel to enjoy your honeymoon. We are grateful for your kind comments and really appreciate that you have taken the time to give us your feedback about your stay with us. As our...

Middlesborough
Reviewed May 13, 2014

We have just returned from 2 weeks , Staying at the tulum resort..April26th / May 11th..the resort is massive as people have stated before..I have difficulty in walking so took my Mobility Scooter.The trains that go around the resort are a great idea,But the step is too high for me to get on...Weather was hot everyday..If you want a VERY...

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3Thank yarm_uk
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel have left a good impression, your comment is a great motivation for them to keep up with the professionalism and...

Ontario
Reviewed May 11, 2014

In April 2014, we enjoyed yet another great vacation at the Bahia Tulum. We were a bit concerned about this vacation because when we were at the resort in October 2013, the Mayan Riviera Bahia complex, all four sections, was undergoing some significant changes within the management teams. We have been vacationing in the Bahia Tulum typically twice a year...

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7Thank EvergreenOntario
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Ron & Wendy, On behalf of all your friends at Grand Bahia Principe Tulum I would like to thank you for your nice feedback and for trusting us once again. Your review is motivating as it reflects that we continuously exceed our guest’s high expectations. We consider it to be a great honor to have had the opportunity to...

Limbach, Slovakia
Reviewed May 11, 2014

If you want to have a very good family vacation, using all-inclusive services, the Gran Bahia Principe Tulum is definitely right place. There are a lot of facilities, suitable for each member of family. The very positive is the fact the customers can use the facilities of all three hotels - Akumal, Tulum and Coba, located in one large resort....

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2Thank Ludo_Limbach
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member, First, thank you very much for your stay at Grand Bahia Principe Tulum and taking the time to write your impressions and suggestions for improving the service we offer. We are grateful for your kind comments and really appreciate that you have taken the time to give us your feedback about your stay with us. As we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $173 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Tulum 4*
Number of rooms: 978
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
#9 Luxury Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Bahia Principe Tulum staff and other travelers.
2,002 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on the top floor, was quiet. Nice to see the pool/beach.”
 of 5 bubbles jcpersonale, 3 days ago | Read review
“Choose a room close to the beach,”
 of 5 bubbles BuddhistRecon, 5 days ago | Read review
“High floor - closer to the lobby is better.”
 of 5 bubbles NJZ22, 6 days ago | Read review
“We were in Bldg 21. It was quiet and had an ocean view from the third floor.”
 of 5 bubbles Marleyfan61, 1 week ago | Read review
“Building 22 was close to the ocean and pool, also there are 3 storeys and the best views are at the top.”
 of 5 bubbles cassandras487, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question