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Grand Bahia Principe Tulum

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#8 of 21 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
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10,718 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Tulum
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Showing 7,229: English reviews
Rosthern, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 4, 2013

1st and best piece of advice; bring your own towels! Towels are distributed by towel cards, they often ran out of clean towels and to buy your own towels anywhere were $20-$25 per towel. The Good -the staff worked very hard and were seldom idle, usually dripping with sweat as they tried to keep up with the demand. Great staff!... More 

Helpful?
6 Thank deldumbutt
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Let me express my gratitude for writing your impressions in this website and to share them with other guests.... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2013

Just came back from a week at this resort and would definitely recommend it. Its a huge complex which may not be suitable for some, but id rather have the space without so many people around. The good The beach was clean and spacious. The food at the buffet varies each night and was very good. We ate at two... More 

Helpful?
1 Thank mlsa30
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Trip Advisor Member: On behalf of the management and all the staff of the Bahia Principe Riviera Maya Resort, we would like to send you our warmest appreciation for choosing to be guests in our resort. Please be assured that we have shared your feedback with the rest of the team, we all took your suggestions as a learning... More 

Windsor, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 2, 2013

All around a beautiful place and we will be back 100% Service was amazing!! Huge thank you to our server Alfredo @ Tequila Rest. He was an amazing server and friend. Also much thank you to Mariano and Joel who worked at the Diamond Tulum lobby. Both were extremely helpful they spoke multiple languages importantly English. Thank you guys for... More 

Helpful?
8 Thank Cristoforo L
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: Thank you very much for your valuable comments on Trip Advisor and for choosing Bahia Principe Riviera Maya Resort for your recent stay. Thank you for highlighting our “Club Hacienda” and the staff´s treatment. It is important for us to know that our staff’s efforts are appreciated by our guests. At Bahia Principe Hotels and Resorts we... More 

Gatineau, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 2, 2013

We are back from a 10 days vacation and, again, we have been more than pleased with all the staff of the hotel. We've been in 6 different resorts in the Caribbeans and we have to admit that Bahia Principe Riviera Maya is the best. First stay in Tulum (we made Coba once and 4 times Akumal - our top... More 

Helpful?
5 Thank robinson_crusoe57_13
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: On behalf the Management and all the staff of the Grand Bahia Principe Tulum resort, we would like to send you our warmest appreciation for choosing our hotel for your two previous holidays. We would like to thank you for your positive review about our services and for recommending our resort, it is for guests like you... More 

Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 2, 2013 via mobile

I can't say enough how awesome the staff at this resort were. We got married here in late October and the staff were so helpful for us, our family and friends. Taking care of all of our concerns without question, including all of the wedding prep. Beautiful location and amazing beach and pools. Definitely something for everybody. Highly recommend Don... More 

Helpful?
3 Thank daltus173
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: Thank you for taking the time to write such a nice review on Tripadvisor.com It was a true pleasure to be part of such an important moment of your like your wedding. All the Bahia Principe Hotels & Resort family sends best wishes. At the Bahia Principe Riviera Maya Resort we take pride in offering our guests... More 

Ayr
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 2, 2013

We are not long back from two weeks at this resort and I so wish we were back. We travelled to Mexico for my cousin's wedding who got married overlooking Tulum beach. The day was magical and her photographs are beautiful. We never had a bad meal. The all inclusive buffet has sooooo much choice and every a la cart... More 

Helpful?
5 Thank scrumptiousxx
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya. The fact that we continue to receive positive reviews from our guests is... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 1, 2013 via mobile

Wow what can I say the grand bahia principe tulum is amazing! I stayed from the 16/10/13, for two weeks, the weather was so hot, we had about 5 good days of good sun, and a lot of rain and cloud, I have been told may is an excellent time to visit here so will be returning in may 2015... More 

Helpful?
4 Thank alibryant73
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: We are very happy to have had the opportunity of hosting you. The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Bahia Principe Riviera Maya Resort. Thank you for the good publicity... More 

Wigan
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 31, 2013

We stayed here from 10th October-24th October. We were upgraded to the Club Diamond in Villa 4425 opposite the Lobby and 3 mins from the Swimming Pool/Beach and the Tequila Restaurant which we could use for Breakfast and Lunch if required.A special mention for Alfredo and Gonzalo who were always smiling, efficient and hard working.. We were amazed how big... More 

Helpful?
5 Thank PlattJ
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Platt: First of all please receive greetings from the Grand Bahia Principe Tulum Hotel; we would like to take this opportunity to thank you for choosing our hotel to enjoy your honeymoon. We are grateful for your kind comments and really appreciate that you have taken the time to give us your feedback about your stay with us. As... More 

Victoriaville, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

Please give a big round of applause for my friend Mister Carlos alias Charlie. He provide us with different games and music. Always a big smile and joking around with us. The site was clean and the sevice was excellent. I hope coming back soon!

Helpful?
1 Thank David_Quebec2013
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear David: On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel have left a good impression, we appreciate you mentioning Charlie, your comment is a great motivation for him to keep up... More 

Whistler
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 30, 2013 via mobile

Just returned from a week at this hotel and generally we had a good time! Food had plenty of choice, housekeeping did a great job. Loved the way you could use the 3 hotels as the in laws stayed in the akamal! Other than the pool towel guys that seemed like they didn't want to be there and fact you... More 

Helpful?
1 Thank Helentripad
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Helen: First of all I want to thank you for coming to Bahia Principe Riviera Maya Resort. On behalf of the entire team we thank for your positive comments to us moving through this social network always consulted and appreciated by many travelers. I wish I was given the opportunity to welcome you back again soon! Bahia Principe Hotels... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $164 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
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