We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Bahia Principe Tulum

Save
Traveler (15098)
Pool & Beach (3651)
Storyboard
Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
“don pablo”(953 reviews)
“diamond club”(178 reviews)
“hacienda section”(208 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (13,335)
Filter reviews
8,722 results
Traveler rating
4,817
2,351
962
361
231
Traveler type
Time of year
LanguageEnglish
More languages
4,817
2,351
962
361
231
Show reviews that mention
All reviewsdon pablodiamond clubhacienda sectiontequila restaurantsnack bara la carte restaurantsthomas cookfishgbp tulumbahia principe tulumtulum ruinsmain buffetdolphin poolbreakfast and lunchshow tablemain poolsmaller pool
FilterEnglish
Updating list...
1 - 5 of 8,722 reviews
Reviewed yesterday via mobile

I travelled to Mexico 5th April for one week with my family and I’m so sad to say this resort was well below standards for many reasons. No 1, there is work going in at the main lobby so ugly view of the resort as...More

Thank mamta02018
Hotel's Favorite
Reviewed December 14, 2017

4th time to this resort and 2nd time to the Tulum side. Came here again for another wedding. We did things a little different this time. Because we were already on holidays in the Caribbean, we decided to go to the wedding on our way...More

16  Thank T&A-Travel
Management response:Responded December 16, 2017

Dear Guest: On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Tulum. It is our pleasure to receive your beautiful comments about your week with us. We are really...More

Reviewed yesterday via mobile

2 week stay at this hotel couldn’t fault anything. Staff where brilliant couldn’t ask for any more from them, the food was great always something that you would like. Definitely would love to come back here again without a doubt. Would highly recommend to book...More

Thank Samantha J
Reviewed 3 days ago via mobile

My family and friend had a good time at the Bahia Principe Tulum, the facilities are well maintained and there are many people trying to make you feel welcomed, bring watershoes as the beach is very rocky and full of seaweed, we were told that...More

4  Thank Alejandra S
Management response:Responded 2 days ago

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. It is a pleasure to...More

Reviewed 3 days ago via mobile

My family, which was a group of 15, stayed here from April 4th-11th. When we got there, the check-in process went relatively smoothly. The villa I stayed in was villa 9. I would say the room we stayed in was better than the average hotel...More

4  Thank Noah S
Management response:Responded 2 days ago

Dear Guest: First of all thank you for visiting our hotel and for sharing your point of view. It is rewarding for us to know what you spent a wonderful days of holidays in the resort. We would like to express our appreciation for your...More

View more reviews
Best Value Properties in Akumal, Mexico
See all 23 hotels in AkumalSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Beachfront
Bar/Lounge
Fitness Center with Gym / Workout Room
Restaurant
Spa
Room Service
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Babysitting
Room Service
Airport Transportation
Business Center with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Spa
Casino and Gambling
Hot Tub
Golf course
Outdoor pool
Details
Price range
$157 - $321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
$157 - $321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (15098)
Pool & Beach (3651)
Room & Suite (1590)
Dining (1094)
Family and Play Areas (139)
Business Center & Event Rooms (82)
Amenities (73)
Questions & Answers
Ask a question
Shelleykm2016
April 20, 2018|
Answer
Response from Terry K | Reviewed this property |
Sorry, I do not have an answer for this. I would suggest you just call the resort direct and ask.
0
Votes
giglovingirl
April 20, 2018|
AnswerShow all 2 answers
Response from PinkPrincess161 | Reviewed this property |
I didn’t travel with kids but I do know that the kids club is a big part of the resort and I have heard great reviews from other travellers with kids. The kids club centre is located by the beach behind the main pool and... More
0
Votes
fifiprune
April 19, 2018|
AnswerShow all 2 answers
Response from GAZBO1962 | Reviewed this property |
Ask your travel agency.
0
Votes
Room Tips
"We were in Villa 39 which is close to a quieter pool and the beach. Still not a far walk from the main pool..."
Read review
"Property is quiet our room was the back row of villas backing onto the jungle no ocean view though."
Read review
"Pick a differnt hotel. They are all NOISY. Walls are paper think. Floors go clunk. And you will hear that..."
Read review
"Don’t get sucked into taking an upgraded room they are all the same (with the exception that some suckers..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing