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Grand Bahia Principe Tulum

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#8 of 22 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
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11,254 Reviews from our TripAdvisor Community

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Showing 7,533: English reviews
Reviewed yesterday NEWvia mobile

Really loved this hotel A large hotel and with the use of the coba felt like you never was bored with the same bar,pool and restaurants. We managed to visit the Brazilian,Italian,Japanese and our favourite was the don pablo .... absolutely loved it the service from Omar was fantastic. Breakfast we had at the tortuga which was quieter with special...

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Helpful?
1Thank Claire S
Reviewed 2 days ago NEW

Hotel was nice, air conditioner did not work well. Switched rooms which hotel staff was very nice and easy to deal with for this. We had no idea the hotel was under construction so we couldn't eat Italian, I went early in morning after arrival to book our restaurants and the hotel said Steakhouse was fullybooked. I said we arrived...

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Helpful?
Thank Matteo A
Thompson, Canada
Reviewed 2 days ago NEWvia mobile

This was our very first trip out of Canada. We went there to attend a wedding. What a beautiful place. We were treated like royalty. I was worried about what our experience would be like but as soon as we arrived they made us feel at home. There is so much to do there. The staff were wonderful. The food...

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Helpful?
Thank lanabayer
Reviewed 2 days ago NEW

If you don't leave the resort, you won't regret it. They have so much to do on the properties. Free a la carte restaurants (1 per 2 night stays) Poolside crowd entertainment (games, dancing, etc) Nighttime Bars (disco) 24 Snack Bar with drinks and alcohol Drinks Bar with live entertainment Other activities All FREE They also have a pharmacy, sports...

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Helpful?
Thank Jerry A
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We appreciate your choice, thank you very much for reminding us and for writing your review on TripAdvisor. It has been a great pleasure to read that you enjoy the time you spend with us. Hoping to have the pleasure of serving you again and providing the service you already know we said goodbye wishing you an excellent...

Reviewed 2 days ago NEWvia mobile

Gran Bahia Principe is a fantastic resort chain, all inclusive indeed! The rooms and staff are wonderful the variety of foods and drinks are down right 5 stars.the resort itself is standard from the chain 5 stars across the board, however the beach is a bit rocky and very little waves its a perfect getaway for families for sure lots...

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Helpful?
Thank Douglas C
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, Thank you very much for taking the time and writing your impressions about your stay in our hotel. It has been a great pleasure to read that you enjoy the time you spend with us. We regret the situation you experienced on your arrival but I am glad that the steps taken by the manager have been what...

Cardiff, United Kingdom
Reviewed 2 days ago NEW

Where to start. This resort just had everything. From check in to check out the two weeks here was outstanding. The food variety and standard at all restaurants catered for everyone and was brilliant. The rooms were large and very clean. The entertainment team were great, a big thank you to Jael. The staff were amazing, a few we came...

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Helpful?
1Thank Steve F
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We thank you very much for taking the time to remind us! Thank you for your good comments about the staff, we are glad that the service offered has been hoped for and that you have enjoyed our variety of food, as well as our variety of wildlife around our facilities. We look forward to seeing you soon...

Vancouver, BC
Reviewed 3 days ago NEW

We've visited many Mexico All-inclusive's.This is one of the better one. Here're the breakdowns: Price: It's one of the cheaper TripAdvisor 2016 COE hotels. Check-in: The lobby was under repair; so we were transferred to another building for the check-in - minor inconvenience. Overall it was smooth. Pools: Not as deep as Iberostar Paraiso, just little over 4 ft. On...

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Helpful?
Thank TellyJam
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, First and foremost, we would like to thank you for your confidence in us. We really appreciate that you have taken some time to write about your stay at our Resort. Please be assured that your comments and suggestions are appreciated and will be taken into account by the management of our hotel who appreciates your kind attentions....

Olmsted Falls, Ohio
Reviewed 3 days ago NEW

was at another resort approximately 7 miles away - to seek out the BAHIA because I have stayed TWICE @ the BAHIA - and it was NOTHING LESS than I expected - GORGEOUS- and on POINT- THANK YOU for your wonderful SERVICE GORETTI - WE CANNOT WAIT- 2017 - CAN WE INVITE YOU - gorgeous grounds -I know you have...

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Helpful?
Thank ChrisG98
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, It is a pleasure for us to read that your holiday with us has been unforgettable! We greatly appreciate your valuable comments and we are glad you have enjoyed the location of your room as well as our beautiful beaches. Thanks to you for choosing us and waiting for you to return with your family and friends to...

Canada
Reviewed 3 days ago NEW

1-water down booze!! pathetic, beers the only thing not watered down my baily first one ok, then the next yes it was and waitress would still argue, why argue!! gin, vodka all drinks 2, meals at buffet were terrible had to eat fruit, and fish was good that was it. they did once a goose but no one to cut...

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Helpful?
Thank fun-fun01
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, First of all thank you very much for being with us and taking the time to write your impressions and suggestions to improve the service we offer. We were very concerned to know that their experience was disappointing and we felt very much that we could not meet their expectations. We will check all the points mentioned in...

Elizabeth
Reviewed 3 days ago NEW

No complements, great place ,everyone works hard to please u, great food, awesome rooms, 4th time going there.would recommend this place family couples singles etc beach is beautiful ,great shopping in the hacienda.

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Helpful?
2Thank Paloma R
RRPPTULUM, Public relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, It is a pleasure for us to read that your vacation with us has been as they dreamed it! We greatly appreciate your valuable comments and we are glad that you enjoyed the variety of food we offer and that our staff has provided good service. Thanks to you for choosing us and waiting for you to return...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $177 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
Reservation Options:
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Bahia Principe Tulum staff and other travelers.
1,703 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Say it is your honey moon”
 of 5 bubbles 867matteoa, 2 days ago | Read review
“If you get to choose your room, some have an ocean view. Trees may be in the way but still a very beautiful view.”
 of 5 bubbles jerrya733, 2 days ago | Read review
“I stayed in room 1622 which had lovely garden views and the sea in the distance”
 of 5 bubbles X9919KGstevef, 2 days ago | Read review
“NOT SURE but I have faith”
 of 5 bubbles ChrisG98, 3 days ago | Read review
“dont bother, I have travelled alot, this one sucks!”
 of 5 bubbles fun-fun01, 3 days ago | Read review
5 of 5
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