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Bahia Principe Grand Tulum

Carretera Chetumal Benito Juarez, Km 250 Local B, Akumal 77760 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (17780)
Panoramas (11)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
  • Contactless check-in
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bahia Principe Grand Tulum
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#16 of 22 hotels in Akumal
Travelers' Choice
Bahia Principe Grand Tulum, in Mexico, reopens featuring the "Origin” concept on which the comprehensive renovation of the hotel has been centered. This new concept is inspired by nature, the roots and origins of the magic of Mayan culture. Located on the renowned beaches of Tulum, the renewed hotel is designed to provide a unique, distinct and immersive experience. Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (24h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino
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Full view
Property amenities
Free parking
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Tennis court
Entertainment staff
Evening entertainment
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
24-hour security
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Ocean View
Languages Spoken
Hotel links
Special Offer:Private Offer


Full view
45Car recommended
Grade: 45 out of 100
12Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
15,237Reviews3,683Q+A100Room tips
Traveler rating
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Popular mentions
Gavin H wrote a review Sep 15
Newport, United Kingdom45 contributions17 helpful votes
We stayed here in September 2019 for 2 weeks as a couple. The hotel is huge and comprises 4 different resorts, Tulum, Coba, Akumal and Sian Ka’an. We stayed at Tulum. The hotel and grounds were spotlessly clean 24/7. Rooms cleaned every day with fresh towels etc and your fridge re-stocked with things like pop and spirits. There are a number of pools to choose from, all again, spotlessly clean. One has a swim up bar which is really nice. There is entertainment and activities daily at the pool and the staff make sure you’re all involved! The foam pool party was brilliant as well as the colour party on the beach straight after it!! Buffet restaurants are huge, it doesn’t matter what your tastes are you’ll find something trust me. I loved having nachos and chilli sauce for breakfast!!! Depending on your package you can book a number of a la carte’s per week. We went to 6 in total and each one was exceptional, you really should try and visit some. We had no issue getting sun beds, there were plenty to go around no matter what time of day it was. The beach is also on the resort and well maintained. You get a lovely breeze most days which makes the heat more bearable. As we went in September the temperature and humidity were through the roof. As soon as you leave your room you’re wet with the humidity, but it’s such a lovely climate. We loved it that much we have booked to return to the Sian Ka’an next August and can’t wait. If you thinking of booking here, don’t hesitate, you’ll have the time of your life!!! Feel free if you want to ask any questions, I’ll do by best to answer.
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Date of stay: September 2020Trip type: Traveled as a couple
Response from , Otro at Bahia Principe Grand Tulum
Responded 1 week ago
Dear guest, Thank you so much for your visit , it was a great pleasure to host you and create wonderful memories in your life due to our outstanding services. We appreciate profoundly the description you make about the beach, bars, restaurants and food, it is our duty to offer several options for the different likes of our guests and we are proud to receive your recognition for our efforts. Allow us to tell you that we will be so happy to host you once again in our hotel, this way you will enjoy our new services, do not hesitate to contact us before your arrival date. Do not hesitate to contact us at info.tulum@bahia-principe.com, to provide the best service possible for your future stay. Our best regards! Lucero Alvarado Bahia Principe Grand Tulum
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Ramil wrote a review Sep 14
Houston, Texas247 contributions46 helpful votes
Large property with multiple restaurants, beaches and bus commute in-between. Airport pickup available too. Price is reasonable. Food is good, especially in the proper restaurants. Rooms are bit dated.
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Date of stay: November 2019
Response from , Otro at Bahia Principe Grand Tulum
Responded 1 week ago
Dear Guest, We would like to thank you for taking the time to write us your comments about your stay in Bahia Principe Grand Tulum Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of our future clients. We hope to receive you again at The Mexican Caribbean and please do not hesitate to contact us before your next visit. Receive our warmest regards, Lucero Alvarado Bahia Principe Grand Tulum
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Lion64 wrote a review Jul 2020
2 contributions1 helpful vote
We stayed here for a couple of days due my brother and his family were at the hotel. We had a truly wonderful moment, receptionist give us a warm welcome and you just feel the kind environment from the first moment you arrive. Only one detail maybe the entertainment could be better but that's fine, I enjoyed the time with my family and I want to thank everyone from the staff to make it better.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
smarsden23 wrote a review Jul 2020
Toddington, United Kingdom204 contributions4 helpful votes
Fantastic Everything is open in the resort. Staff are amazing. Seaweed is cleaned away daily. Pools are open Sanatised sunbeds between people using them. Sanatiser at every part of hotel. Staff all in masks Luggage was sanatised on arrival. Feel safer than at home Amazing
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Date of stay: July 2020Trip type: Traveled as a couple
1 Helpful vote
Response from , Otro at Bahia Principe Grand Tulum
Responded Jul 16, 2020
Dear Guest: On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Bahia Principe Grand Tulum. It is our pleasure to receive your beautiful comments about your week with us. It is always a great pleasure to receive so encouraging reviews that give our team energy to keep up great work every day. It was our pleasure to provide with high quality service. We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Do not hesitate to contact us at info.tulum@bahia-principe.com, to provide the best service possible for your future stay. Sending you our best regards, Lucero Alvarado Online Reputation
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Trek2017 wrote a review Mar 2020
Lethbridge, Canada20 contributions13 helpful votes
Beautiful place, freindly staff. Went as the Corona Virus was getting to be a big issue worldwide.....so there were people spraying sanitizer on you at evry restaurant - but still manged to see staff leaving washroom without washing up, Barefeet in the buffet, that tyoe of thing. Great pools, great bars, Pretty poor entertainment - not nearly what I had got in past visit to the area. Resort is part of Principe group so access to other areas for a la cartes, etc. Restaurants were all great. Did get upgraded to Akumel for last part of stay and rooms and benefits were noticeable but yet still in the same resort area. If staying in Tulum, definitely worth checking out what you can acsess in Akumel and Coba resorts. Even the buffet and snack bar in Akumel was nicer food and visually cleaner. For sure the Akumel buffet at the beach was the place for breakfast. Whatever resort you are in, you are constantly approached by reps trying to get you into a "90 min" presentation. I got rude and got us out in 3 hours....but we did get an $80.00 excursion voucher. Not sure how they can sell any memberships - numbers couldnt come anywhere close to going around to make it even close to a good investment - even if I had a spare $70 grand US to tie up. Lots of priviledge areas and perks for the "members" that have bought in - and some that have a bit of an attitude and expect special treatment kind of rubs the wrong way with how they treat staff if things arent perfect.
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Date of stay: March 2020
Room Tip: Get a top floor room if you don't mind stairs.
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Response from OnlineReputationSka, online reputation at Bahia Principe Grand Tulum
Responded Mar 22, 2020
Dear Guest, First of all thank you for your comments about your stay at Bahia Principe Grand Tulum, Riviera Maya!! It is our best reward receiving your recognition to the personal attention our colleagues offer and the lent of food in our restaurants. We truly understand your review and appreciate the opinion that all of our present and future customers may have. We thank you for letting us know your observations and we sincerely regret for have not met all of your expectations, We appreciate the time that you disposed to share your valuable feedback with us. We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Do not hesitate to contact us at info.tulum@bahia-principe.com, to provide the best service possible for your future stay. Kind regards! Lucero Alvarado Bahia Principe Grand Tulum
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$167 - $683 (Based on Average Rates for a Standard Room)
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MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
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Frequently Asked Questions about Bahia Principe Grand Tulum
Which popular attractions are close to Bahia Principe Grand Tulum?
Nearby attractions include Dolphinaris Tulum (0.3 miles).
What are some of the property amenities at Bahia Principe Grand Tulum?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Grand Tulum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Grand Tulum?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Grand Tulum?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Grand Tulum?
Conveniently located restaurants include Nikkei Mashua Restaurant, Beached Bikini Bar and Grill, and Restaurante Maiko.
Are there opportunities to exercise at Bahia Principe Grand Tulum?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Bahia Principe Grand Tulum have an airport shuttle?
Yes, Bahia Principe Grand Tulum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Bahia Principe Grand Tulum offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Bahia Principe Grand Tulum have any great views?
Yes, guests often enjoy the ocean view available here.
Is Bahia Principe Grand Tulum accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.