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Grand Oasis Tulum

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Traveler (2548)
Pool & Beach (838)
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Overview
  • Excellent41%
  • Very good29%
  • Average13%
  • Poor8%
  • Terrible9%
Travelers talk about
“calm resort”(87 reviews)
“dos lunas”(47 reviews)
“smart car”(43 reviews)
Wifi
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Offers from Grand Oasis Tulum
Offers & Announcements: Package Deal
Offers from Grand Oasis Tulum
Offers & Announcements: Package Deal
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Reviews (2,435)
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11 - 15 of 1,279 reviews
Reviewed 1 week ago

Overall the trip was successful. Nice weather, decent services, good food. There were a few minor hiccups with the door keys not always working, but overall good enough that we are going back this spring.More

Review collected in partnership with this hotel
Thank Carol C
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Carol, We are glad you had a successful trip, is good to know that you enjoyed it so much you are coming back this spring. Thank you for your time and preference, you are always going to be very welcome at this your resort....More

Reviewed 2 weeks ago via mobile

Okay so first off, I actually went in January 2017. I used Tripadvisor reviews to decide which hotel I went to and found they were pretty accurate. I went with my boyfriend, we went from Jan 22-29. The beach really is as beautiful as the...More

Thank Jenlee_88
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Jenlee, We appreciate your recommendation and the kind comments. We are happy because you and your boyfriend had a good time at the resort. Is good to know you liked the food, the beach, and facilities. We appreciate your feedback on the areas we...More

A TripAdvisor Member
85
Reviewed 2 weeks ago via mobile

We arrived and it was raining non stop for the airport to resort what is 1.30 min away, the hotel was nice clean and some staff was really helpful some weren’t so! We are a family for 4 with 2 girls aged 10 and 8...More

3  Thank A TripAdvisor Member
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Guest, Thank you for taking the time to share your comments with us, is good to know you did enjoy your stay and that part of our team helped you with that. We are sorry some of the other guests were rude to you...More

Reviewed 2 weeks ago via mobile

Lovely staff . Clean hotel . My only negatives are the lack of sunbirds and queues for restaurant , drinks etc. Maybe we just went during a very busy period but having said that the queues did move quickly . Beach is beautiful and right...More

Thank Habibti85
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Guest, Thank you so much for the kind comments, is always a pleasure for us to host your vacation. We are happy you had a great time at the resort, normally around this dates we are very busy but we always manage a way...More

Reviewed 2 weeks ago

I have done several all inclusives in various destinations including Cuba, Dominican, Mazatlan, Manzanillo, Cancun etc. i have never submitted a review until now but want to do so based on the mixed reviews I read ahead of my travels. My friend and I were...More

Thank mins44
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Mindy, First and foremost, thank you for allowing us the opportunity to host your holidays. Is so rewarding to see that you had a good experience at the resort. We put our hearts out there to exceed our guests' expectations, that is why we...More

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About
Amenities
Top amenities
Beachfront
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
$162 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Akumal
#11 Top resorts Hotel in Akumal
#13 Romantic Hotel in Akumal
#17 On the Beach Hotel in Akumal
Room types
Suites
Details
Price range
$162 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Akumal
#11 Top resorts Hotel in Akumal
#13 Romantic Hotel in Akumal
#17 On the Beach Hotel in Akumal
Room types
Suites
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Traveler (2548)
Pool & Beach (838)
Room & Suite (406)
Dining (405)
Amenities (154)
Family and Play Areas (41)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Sarah997P
April 22, 2018|
AnswerShow all 6 answers
Response from OasisHotelResorts | Property representative |
Hello Sarah We would recommend you to bring them, so you can enjoy in a more comfortable way because the sea has some areas that have lots of rocks. Best Regards Social Media Team
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Sarah997P
April 18, 2018|
AnswerShow all 3 answers
Response from OasisHotelResorts | Property representative |
Thank you for getting in contact with us. The hotel doesn't provide that service, but we do have agencies that can help you out to select the best tour for you. We can recommend the tour operator "Caribe Maya" because they... More
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Google Translation
Room Tips
"Book Aian Kaan for adults, Oasis building G with kids for Kid Zone pool area"
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"choose Grand Oasis Lite rooms they are quieter."
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"Si'an Kaan for adults only. The family oriented side would have been very dissapointing if we stayed..."
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"Main floor for the garden/pool view so you have a patio to hang your wet clothes. Or Ocean view with balcony."
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