We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Oasis Tulum

Save
Share
Traveler (2776)
Pool & Beach (874)
Storyboard
Overview
Go to hotel website
E-mail hotel
Carret. Chetumal - Pto. Juarez Km 252, Akumal 77776 Mexico See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
3.5 Star accommodation
Additional information
Go to hotel website
Offers from Grand Oasis Tulum
Special Offer: Package Deal
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
Nov 4Nov 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 13 partner sites to see rooms from $141.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "38794e695cfd4540a4147939cb58c09a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":4207086,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[76607976],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":11,"year":2018},"checkout":{"day":5,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":152,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"38794e695cfd4540a4147939cb58c09a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":228,"lowestMetaPrice":141,"additionalPartner":false,"highestMetaPriceDisplay":228,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":228,"lowestMetaPrice":141,"highestMetaPriceDisplay":228,"hotelName":"Grand Oasis Tulum","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM4Nzk0ZTY5NWNmZDQ1NDBhNDE0NzkzOWNiNThjMDlhIiwiQUlLIjoiN2M4NjA3ODRmMjkyNDVjZmJiNDA3ZDY0N2YyZjAwOTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "11/04/2018", "checkOut": "11/05/2018", "lowestPrice": "$141", "hasDates": true, "hacComplete": false, "contentIdMappings": {"76607976":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,611)
Filter reviews
1,357 results
Traveler rating
457
414
215
121
150
Traveler type
Time of year
LanguageEnglish
More languages
457
414
215
121
150
Show reviews that mention
All reviews calm resort dos lunas smart car piano bar oasis loves noeli gomez white box ocean front maki fish garden view oceanfront room sushi bar infinity pool free snorkeling taco playa del carmen
FilterEnglish
Updating list...
1 - 5 of 1,357 reviews
Reviewed 1 week ago via mobile

The resort was quiet and clean and the beach was nice. There were only 3-4 options for food the entire time and never more than 2 at a time. They bill the place as having 16 restaurants but for a solid week most of them...More

3  Thank Jesse D
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Jesse, Thank you for sharing your opinion with us, we appreciate all of your feedback. Is great to see that you could appreciate how we put an effort into keeping the place nice and clean, but on the other side we want to offer...More

Reviewed 1 week ago

We had a very bad experience with this hotel. The place was outdated, the service terrible and the food of very mediocre quality. The only thing good was the sushi and the ceviches. The hotel was definitely understaffed. They claimed it was due to low...More

4  Thank Valentinaep
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 1 week ago

Dear Valentina, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions...More

Reviewed 2 weeks ago

Place is a dump... We stayed on the older side..balcony seemed unsafe to stand on.. everything in the room was so dated.. stunk like mould.. Could have stayed on the new side but doesn’t have any balcony’s Have to go down to the restaurant to...More

2  Thank bonnieh66
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 2 weeks ago

Dear Bonnie, Thank you so much for taking the time to share your experience with us, we offer you an apologie for all that you encounter during your visit, our intention is the complete opposite to your statement and we feel ashamed for not reaching...More

Reviewed 4 weeks ago

Cruises have been my favorite way to travel since I was 12 years old, but I had never stayed at an all-inclusive resort until last week. Grand Oasis Tulum has me rethinking things. While it was obviously a slow time of year for the resort,...More

Thank Jamie Sue R
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 3 weeks ago

Dear Jamie, Thank you very much for your kind and positive review. We are delighted you enjoyed our activities, shows and restaurants. We will surely congratulate the staff you mentioned for providing an excellent service. It was a pleasure to have you as our guest...More

Reviewed September 16, 2018

You must do at least upgrade to the second highest level to truly enjoy this resort. We did and had a great time. The kids camp is wonderful--lots of activities for the kiddos to do, the food is very good--especially the complimentary sushi bar each...More

Thank jzurcher
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 5 weeks ago

Dear Guest, Thank you so much for sharing your feedback with us, we are very happy to see that you had a good time with your family and that despite all you enjoyed the activities, food, shows, and the facilities. We will, of course, congratulate...More

View more reviews
About
Description
A luxurious vacation that is delightfully down to earth: Grand Oasis Tulum is the place to go for a unique experience. This is "The Calm Resort," a haven of tranquility far away from the hustle and bustle of More the city where our guests can discover the wonders that nature has to offer. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Beachfront
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Spa
Free High Speed Internet (WiFi)
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Hotel class
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
114
Price range
$162 - $426 (Based on Average Rates for a Standard Room)
Also Known As
Grand Oasis Tulum Riviera Maya/Akumal, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Hotel class
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
114
Price range
$162 - $426 (Based on Average Rates for a Standard Room)
Also Known As
Grand Oasis Tulum Riviera Maya/Akumal, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Photos
Traveler (2,776)
Pool & Beach (874)
Room & Suite (429)
Dining (409)
Amenities (154)
Family and Play Areas (42)
Business Center & Event Rooms (4)
Nearby
Nearby HotelsSee all 23 nearby hotels
Oasis Tulum Lite
54 reviews
.31 miles away
Grand Bahia Principe Tulum
13,957 reviews
.55 miles away
Las Villas Akumal
379 reviews
.89 miles away
Luxury Bahia Principe Sian Ka'an
8,299 reviews
1.03 miles away
Nearby RestaurantsSee all 39 nearby restaurants
Taverna Akumal
516 reviews
1.74 miles away
La Palapa
101 reviews
2.56 miles away
Turtle Bay Bakery & Cafe
1,817 reviews
1.74 miles away
Loncheria Akumalito
226 reviews
1.69 miles away
Nearby AttractionsSee all 50 nearby attractions
Akumal Beach
12,408 reviews
1.67 miles away
Bejil-Ha Riviera Maya
133 reviews
2.55 miles away
Cenote Santa Cruz
613 reviews
1.85 miles away
The Jungle Place - Tours
947 reviews
3.38 miles away
Questions & Answers
Ask a question
ParkinsonJanel
October 21, 2018|
AnswerShow all 4 answers
Response from OasisHotelResorts | Property representative |
Hello Janel, We do not heat the pools, however, the weather is very helpful because it is too hot and it warms up a bit the water. Best Regards
0
Votes
Google Translation
CherylD1510
October 16, 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Hello Cheryl, The kids club opens at 10:00 a.m. and yes, we do have babysitting service but you will have to go with our Oasis Plus teammates to check the disponibility when you arrive because it changes constantly. Best... More
1
Vote
Google Translation
Room Tips
"upgrade to at least the second highest level"
jzurcher
Sep 16, 2018
Read review
"Stay away!"
AbdullahH982
Aug 16, 2018
Read review
"The Grand is the place to stay"
3princessesinapod
Jul 24, 2018
Read review
"bed and pillows were comfortable"
brendius13
Jul 3, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing