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Grand Palladium Kantenah Resort and Spa

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#6 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,244 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,889: English reviews
edmonton, alberta, canada
Reviewed November 11, 2006

We stayed at the grand palladium for 1 week and would highly recommend this hotel to anyone: families/couples, young/old. All 4 complexes (kantenah/colonial/white sands/riviera) of the resort were spectacular. We enjoyed walking to each section and discovering the subtle differences. The trains between the sections were comfortable if it rained, but otherwise, every area seemed easily accessible by foot. The...

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25Thank bluedivagirl
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for staying with us and for your kind review and recommendation. We appreciate your kind words on our beautiful grounds and resort amenities. Our staff is always there to assist and make your experience even greater. It’s our hope to be able to exceed your expectations once more.  thank you for your visit; we hope that you had a...

Centennial, Colorado
Reviewed November 6, 2006

My wife and I decided this was the year to try the carribean side of Mexico. Initially, we were booked at another resort; but then I came across TripAdvisor, and there were several negative reviews. After a more thorough review of the Apple catalog, we looked here for the reviews of the Grand Palladium. As you can see, most of...

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49Thank Ubermike
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you ever so much for sharing such lovely words about your recent stay at the Grand Palladium Kantenah Resort & Spa. We are delighted to know that we were able to exceed your expectations We really appreciate you and certainly look forward to your next stay with us.  Kind regards Santiago Escañuela Asistente Dirección

Austin, Texas
Reviewed October 31, 2006

I was in need of a vacation and I got a great one. We arrived Sept 9th and left Sept 13th. The resort was nice and clean, I always felt safe, and the food was excellent. I don't understand the reviews from people saying the food wasn't good. No I didn't like everything on the menu but we always found...

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32Thank Carla H
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

We truly appreciate you taking the time to write a review on the Grand Palladium Kantenah Resort & Spa. We appreciate you bringing these issues to our attention, as we are always looking for opportunities to address any areas of improvement and growth opportunities. This information will be passed along to the involved manager for further review.   We do...

New Jersey
Reviewed October 24, 2006

I traveled with 3 other Girlfriends to the Palladium and we all loved the resort. We stayed there 4 nights in Oct.06. The weather was great no rain. We are planning another trip next year with the husbands. There was nothing bad to say about this trip. The resort was so beautiful. We stayed in the standard room which was...

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17Thank TCfromNJ
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you so much for sharing your lovely experience at the Grand Palladium Kantenah Resort & Spa. We are glad you and your family had a lovely stay We appreciate your kind tone and look very forward to welcoming you back again in the near future Kind regards, Santiago Escañuela Asistente Dirección

Dallas, TX
Reviewed October 9, 2006

Beware...last day on the resort we had nearly $220 US stolen from our hotel room in Kanteneh. It was in two different places, and well hidden. Our safe was not functioning properly on our arrival. We called the front desk and requested security respond to our room; however, it is the policy of the hotel to have guests report theft...

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25Thank kronoskid
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for sharing your standpoint. We are aware that our huge, beautiful resort can not please everyone. Although we weren't able to meet your expectations on this visit we would love to have a second chance to prove that we are more than capable to do it. Regards, Santiago Escañuela Asistente dirección

Calgary
Reviewed October 2, 2006

This is THE place to stay if you are thinking of going to Cancun Mayan Riviera!!! My boyfriend and I (both 28 yrs old) just got back and haven't stopped talking about it still it is so good. I have been to Mazatlan and Puerta Vallarta before so I knew a bit about Mexico and hotels here, but this was...

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65Thank Chopy
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for taking the time to post such a great review about your recent experience at our resort. We are glad to know that we were able to meet your expectations Thank you for making us your choice hotel when visiting Riviera Maya and for your heartwarming review and your kind recommendation; we hope that you had a pleasant...

Ontario, Canada
Reviewed September 25, 2006

We went to this resort for our honeymoon and it was the best trip ever. From the warm welcome when you arrive, to the friendly staff all over the grounds, we loved it. The pool was very large and had tons of chairs all around it so you never had to worry about space. The rooms were lovely and big....

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13Thank MegStokes
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

In short... thank you. For your words, for your trust, and for your time. It was lovely having you here and we are looking forward to see you back again anytime near soon Kind regards, Santiago Escañuela Asistente Dirección

Toronto, Canada
Reviewed September 18, 2006

My boyfriend and I stayed at the Grand Palladium Kantenah in the first week of September. I'd read quite a few of the reviews on this website before we went, and let me tell you, I had pretty high expectations. We were delighted with our choice. It was a last minute trip, and we got a phenomenal deal. Naturally, that...

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29Thank Bitten_by_the_bug
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for staying with us and for your kind review and recommendation.  We are delighted to note that you had a pleasant experience on our lovely resort... and there is nothing better for us than our guests being satisfied. Thank you for making us your choice hotel when visiting Riviera Maya and for your heartwarming review and your kind recommendation;...

St. Louis, MO
Reviewed September 9, 2006

My friend and I booked our vacation through Apple Vacations. We were completely impressed. Complaints? - long bus ride from/to airport - booked two excursions through Apple and it didn't go through so we waited for 40 minutes one morning with nothing to show. Apple did re-book us though and were very helpful. Aldo is the one that helped us...

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20Thank lrp78
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Awesome! Sounds like you had a splendid trip here at Grand Palladium Kantenah Resort & Spa. We have succeeded providing a memorable vacation. Thank you for your feedback. This information lets us know what we are excelling in and what we need to work on. It makes us happy to know that you had a a wonderful vacation and we...

Waterloo, Canada
Reviewed September 7, 2006

We stayed at Grand Palladium Kantenah from August 27 to Sept 3, and had an absolute wonderful time. I went there with a friend, and we booked our trip with Air Transat, and I don't have any complaints about them. The morning after you come you will go to a briefing with your travel rep who will explain things to...

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87Thank Travel_Bug81
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for staying with us and for your kind review and recommendation. We appreciate your kind words on our beautiful grounds and resort amenities. Our staff is always there to assist and make your experience even greater. It’s our hope to be able to exceed your expectations once more.  thank you for your visit; we hope that you had a...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $217 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travelers.
655 questions
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Huge property with train, car system to help guests navigate”
 of 5 bubbles Bklynmom, yesterday | Read review
“ask for rooms not near construction”
 of 5 bubbles llp228, 2 days ago | Read review
“Rooms in the Kantenah area are all good. None are in view of the ocean or activity areas”
  • A view of what awaits you on a visit to the White Sands resort section
 of 5 bubbles NJFrank, 1 week ago | Read review
“Stay away from the top (close to the highway) buildings”
 of 5 bubbles ThomS178, 1 week ago | Read review
“Upper than ground rooms are best. Top floor overlooks the gorgeous landscape.”
 of 5 bubbles Suthegem, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question