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Grand Palladium Kantenah Resort and Spa

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#6 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
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4,680 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,644: English reviews
Wiltshire, England
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 6, 2009

Stayed here for my husband's 60th birthday, with our son, daughter and her fiance. Made to feel welcome from arrival to departure. Kids played a game of not refusing a tequila when offered and regretted it! As the hotel was not full the restuarants were open on alternate nights - Ribs & More being our favourite - check out the... More 

Helpful?
4 Thank Cryss
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for staying with us and for your kind review and recommendation. We appreciate your kind words on our beautiful grounds and resort amenities. Our staff is always there to assist and make your experience even greater. It’s our hope to be able to exceed your expectations once more.  thank you for your visit; we hope that you had a... More 

Lancashire
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 5, 2009

We stayed 14 nights from the 21st Oct. Grounds: stunning,very large, immaculately kept,lots of walking if you want to or catch the frequently running trains/carts.Lots of trees/plants with covered walkways and wooden bridges. Birds,pelicans, lizards, racoons,iguana all over Beach/pools: long with plenty thatched brollies to the right, not the best for snokelling but ok and beach/water shoes are a must... More 

Helpful?
4 Thank noideaLancashire
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for taking the time to hare your standpoint about your experience at the Grand Palladium Kantenah Resort & Spa. All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide out guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you... More 

Phoenix
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 27, 2009

We arrived at the Cancun airport on Oct. 18, 2009 to find that one of our two bags had been lost by the airline. While walking out of the airport to our pre-arranged transfer to the hotel we were accosted by several people trying to sell us time shares. They were like vultures! Our transfer from the airport took around... More 

Helpful?
9 Thank Chellino
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that everything was perfect during your stay. We so much appreciate your kind tone; and feel happy that we were able to live up your expectations We feel honored that you would return and can’t wait to see you on your next vacation!  Best wishes Santiago Escañuela... More 

Jackson, NJ
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 25, 2009

Came to room after dinner, went to bathroom to brush teeth. In toothpaste holder to my dismay I noticed a strange tooth brush, not mine. I was annoyed at this situation. We told security who removed toothbrush as evidence. Next morning manager questioned us about this event. Toothbrush left by cleaning worker. They claim toothbrush was used by worker to... More 

Helpful?
2 Thank jerryharvey
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for taking the time to post a good review about your recent experience at our resort. We regret that your overall stay did not exceed your expectations, however.  We appreciate your feedback and sincerely apologize that we failed to meet your expectations. We do offer many unique amenities at our resort. We try to provide all of our... More 

North New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 25, 2009

The staff is extremely friendly. We are always upgraded, and even if we weren't we would still keep going. The beach is gorgeous, you can chose between a quiet area on the kantenah side or a more active/entertaining side on the colonial side of the resort. The food is suitable for small children, a lot of fresh fruit, yogurt etc.... More 

Helpful?
7 Thank TravelTrendyChick
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for your nice feedback regarding your stay at the Grand Palladium Kantenah Resort & Spa.  We are delighted to note that you had a pleasant experience on our lovely resort We appreciate your kind tone and look very forward to welcoming you back again in the near future Best wishes Santiago Escañuela Asistente Dirección More 

Columbus, OH
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 23, 2009

My best friend and I went to the Grand Pallidium Kantenah for a short weekend away from our men and families. We had an absolute wonderful vacation there. I liked it so much I am trying to plan a vacation back there soon.

Helpful?
Thank amyzmailbox
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you so much for sharing your lovely experience at the Grand Palladium Kantenah Resort & Spa. We are glad you and your family had a lovely stay We appreciate your kind tone and look very forward to welcoming you back again in the near future Kind regards, Santiago Escañuela Asistente Dirección More 

bonheiden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 22, 2009

"Welcome to paradise", those were the first words pedro, one of the bell boys, said to usand we didn't want to believe it unthill we had taken a look around. it is paradise. but then we entered our room... WOW WOW WOW WOW!!! we had high acceptations when we left home, but we still were blown away by the looks,... More 

Helpful?
2 Thank lievegekko
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

We appreciate your kind words on our beautiful grounds and resort amenities. Our staff is always there to assist and make your experience even greater. We are very happy that we were able to resolve any problems you may have encountered. It’s our hope to be able to exceed your expectations once more. Best wishes, Santiago Escañuela Asistente Dirección More 

Corinth, TX
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 16, 2009

I travelled to this resort with my 2 boys, ages 13 (almost 14) and 16. We had the most amazing time and I want to especially thank everyone at Scuba Caribe, especially Carlos, who went out of their way to make this vacation the best time ever for my boys! We cannot wait to go back and are already thinking... More 

Helpful?
1 Thank ladyinchargetx
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for staying with us and for your kind review and recommendation. We appreciate your kind words on our beautiful grounds and resort amenities. Our staff is always there to assist and make your experience even greater. It’s our hope to be able to exceed your expectations once more.  thank you for your visit; we hope that you had a... More 

massachusetts
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 10, 2009

we stayed for 5 nights. it was wonderful. it was totally clean. imaculate really. the food was great too. the options in restaurants was the nice thing about it and there was NO limit on reservations or how many times we could eat in a sit down opposed to the buffet. we did the buffet each morning and for lunch.... More 

Helpful?
5 Thank fsjbowen
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

We appreciate your kind words on our beautiful grounds and resort amenities. Our staff is always there to assist and make your experience even greater. We are very happy that we were able to resolve any problems you may have encountered. It’s our hope to be able to exceed your expectations once more. Best wishes, Santiago Escañuela Asistente Dirección More 

denton, tx
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 9, 2009

This place is cool! Its got the Rainforest vibe to it throughout the resort, and then you step out onto the beach to see the crystal clear waters of Riviera Maya. There are many exotic birds and Iguanas all over the property, and being from Texas I thought that was pretty cool. The restaurants that we went to were great,... More 

Helpful?
3 Thank jakeopes
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for making us your choice hotel when visiting Riviera Maya and for your heartwarming review and your kind recommendation; we hope that you had a pleasant journey back home and look forward to welcoming you back Kind regards, Santiago Escañuela Asistente Dirección More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $191 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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