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Grand Palladium Kantenah Resort and Spa

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#6 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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4,698 Reviews from our TripAdvisor Community

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Showing 2,649: English reviews
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We booked this hotel last minute-ish, because I couldn't decide on where I wanted to go. I originally looked for the best place for tweens and teens, as we have three. I read SO many terrible reviews of this place, that I was afraid to pull the trigger. In the end, it was the best price for what we wanted,... More 

Helpful?
1 Thank KimmyDeal
Milton, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we are family of 4 ( 2 adults and 2 teenager) and for this vacation we stay Grand Palladium Kentenah for one week and other one week at Iberostar Paraiso Lindo so my point of view is comparison these two hotels. we paid more money to stay at Iberostar paraiso Lindo but Grand palladium is far the better hotel in... More 

Helpful?
3 Thank Kimmjihoon
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Kimmjihoon, Thank you for choosing Grand Palladium Kantenah Resort&Spa por your week vacation and for sharing your opinion with the travel community of Tripadvisor. We are happy to know that you have enjoyed this resort and this was because the service and the great food at our restaurants. We are glad to read that this hotel will be your... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

We just arrived home after spending a week at the Grand Palladium Kantenah resort and I have to say that we were blown away by our experience from start to finish. We were a family of four (2 adults and 2 kids -> 10 and 12) and we enjoyed all aspects of our stay. Upon arrival at the resort, we... More 

Helpful?
4 Thank A TripAdvisor Member
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Andrew, Thank you for choosing Grand Palladium Kantenah Resort&Spa and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to read that you have found the room nice, the staff were friendly and the food was good. We will let the staff you mention know about your kind words. We will wait for... More 

Council Bluffs, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

This was our first all-inclusive vacation and we were very pleased with the Grand Palladium! Food- buffets were decent- about what we expected. Ala carte restaurants were pretty good for the most part- we especially enjoyed the Japanese restaurant and El Dorado steakhouse. The Brazilian restaurant was an interesting experience- if you have never eaten somewhere like that before. There... More 

Helpful?
1 Thank CallieCK
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear CallieCK, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your first all-inclusive vacation and for sharing your opinion with the travel community of Tripadvisor. We are happy to know that you have enjoyed the restaurants especially El Dorado and Sumptuori. Caribbean sea sometimes is unpredictable but I hope next time you will find better sea conditions to make... More 

Orlando,Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This resort is tied to four others that you can use the facilities and they shuttle you between them. We used the provided shuttle service from the airport which is separate entity of the hotel and they point that out at booking. My advice pay $60 for a cab because what is a little over an hour drive turned into... More 

Helpful?
Thank fmrOrlando_Florida
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear fmrOrlando_Florida, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your family holidays and for sharing your opinion in the Tripadvisor. We are happy to read that overall the staff were friendly and nice and you have spent a great time with us We hope to see you again soon at this paradise in the Mayan Riviera. Kind regards,... More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had one of our best vacations at Grand Palladium Kantenah Resort & Spa last week. The resort was impeccable, the food, the room, the facilities were perfect. Special appreciation for the team at the Kantenah lobby bar, Danise, Lucia, Valentin and Diego. We much appreciated your hospitality, service and generosity. Your good humour, kindness and smiles will always remain... More 

Helpful?
Thank A TripAdvisor Member
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Lyne, Daniel, Leonie and Laurent, Thank you for choosing Grand Palladium Kantenah Resort&Spa for sharing your opinion with us and the travel community of Tripadvisor. We are happy to know that you have enjoyed the service of our staff. We will let Danise, Lucia, Valentin and Diego know about your kind words. We hope to see you again soon... More 

Quincy, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Went with my family and my sister in law's family. This is my third all inclusive, first one in Mexico. It took a 1.5 days to learn our way around the resort. we were still discovering things as we went along. Lots of activities to keep us busy all day long. We took Colectivos to Tulum and to Akumal Beach... More 

Helpful?
1 Thank lodiver
ColonialKantenah, Propietario at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear lodiver Thank you for choosing Grand Palladium Kantenah Resort&Spa for your family holidays and for sharing your opinion with the travel community of Tripadvisor. We are happy to read that we were your first all inclusive in Mexico and you have spent a great vacation here with us. We hope to see you again soon at this paradise in... More 

Gibraltar
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is a Great hotel which includes a very friendly staff, good variety of food and loads of activities to enjoy. This was our second stay in this resort and i must admit that we fully enjoyed it. 5* ...

Helpful?
Thank ndacosta
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear ndacosta, Thank you for choosing Grand Palladium Kantenah Resort&Spa and for sharing your opinion with the travel community of Tripadvisor. We are happy to read that the staff were friendly, you have found loads of activities and a good variety of food at the restaurants. We hope to see you again soon at this paradise in the Mayan Riviera... More 

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is built a few hundred yards from the beach. So none of the rooms of restaurants have ocean views or breezes. The restaurants are overcrowded and often there's a wait, and the hostesses were rude. The rooms are fine but nothing special. Found the whole experience substandard.

Helpful?
2 Thank logan c
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear logan c, Thank you for let us know about your experience in Grand Palladium Kantenah Resort&Spa. Your valuable feedback is a good source of information which help us to improve our services. We will speak with our hostesses because for us the satisfaction of our guest is the most important. On the other hand, the Mayan Riviera has a... More 

Frisco, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall: This was our first trip to Mexico and our first all-inclusive. We were very pleased with our visit to Grand Palladium. Overall, things went really smoothly. The check in process was average. A bit of a wait, but no problem. They had our room ready. There are five "hotels" on the property that are all really connected together in... More 

Helpful?
3 Thank FriscoKay
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear FriscoKay, Thank you for choosing Grand Palladium Kantenah Resort&Spa for sharing your opinion with us and the travel community of Tripadvisor. We are happy to know that you have enjoyed the pools, facilities and restaurants. It is very important for us the full satisfaction of our guest and read your kind word is the best feedback we can receive.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $192 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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