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Grand Palladium Kantenah Resort and Spa

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#6 of 22 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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4,955 Reviews from our TripAdvisor Community

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Showing 2,743: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW

You and your kids, grandparents, cousins, significant other or friends need to get on a plane and get here immediately! Best resort ever. ENORMOUS doesn't even begin to describe it. Loved the beach, the staff, the food, the activities, the coolest ever snorkelling in the Salt Water pool. The wildlife, the 4 enormous lobbies that were stunningly beautiful. UGH! Just... More 

Helpful?
Thank Lindsay G
Vernon, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

We were at the resort for a wedding the week of Nov 20. The staff was amazing. Very polite and helpful. We found the food very good with a nice variety. We enjoyed the fact that you didn't require reservations other than the seafood restaurant. Most were first come first served. The grounds were very clean. We enjoyed all the... More 

Helpful?
Thank Reinhard M
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

We visited in mid-October and took advantage of the hurricane season. Weather was just perfect with most days above 25 degrees and almost no rain. Resort & Room Resort has 5 hotels in its property and guests can visit all but one hotel, Royal Suites which is luxury area. They have a small train/shuttle running between the hotels but the... More 

Helpful?
2 Thank Khichdi123
San Diego, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We took a family vacation over thanksgiving week at the Kantenah. First let me start by stating we had a good time none of the negatives in this review were so bad as to ruin a vacation, but it was a lot of little things that are the difference between a good and great vacation. Sorry in advance for the... More 

Helpful?
4 Thank bgarcia79
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear bgarcia79, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your Thanksgiving family vacation and for sharing your opinion with the travel community of Tripadvisor. Your detailed opinion about your stay will be helpful to know how we can improve our service in the future projects. Our staff always try to go above and beyond with a service of... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

we stayed at the Riviera section of the resort, gramma, my eife and I and our 10 year old. the resort is large, but it is easily walked from end to end if you are used to a bit of walking, otherwise, you can hop on a tram cart as they shuttle around between Villas and Lobbies. Starting with the... More 

Helpful?
2 Thank Chris K
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Chris K, Thank you for choosing Grand Palladium Riviera Resort&Spa for your stay in the Mayan Riviera and for sharing your opinion with the travel community of Tripadvisor. We are happy to read that you have enjoyed the facilities and service of the hotel. We will let Irvin know about your kind words. We also appreciate your suggestions as... More 

Ajax, Canada
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago NEW

This was our first time at a Grand Palladium resort and it is everything it is advertised to be. Pros: The rooms were always very clean, the staff is very friendly, the common areas are large and never seem over crowded, and the food is very good. The buffets are never busy at dinner as most guests head for the... More 

Helpful?
2 Thank apryce
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear apryce, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your opinion through the Tripadvisor. Your valuable feedback is a great source of information to know what we are doing well and how we can improve our service. We are happy to read that you have enjoyed the room, the service, facilities and food.... More 

Kingston, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

The purpose of our trip was for a wedding on Nov 16/16.The place is simply gorgeous, lots of daily activities, entertainment and activities for children. The best part was the fact that we had access to all 4 resorts and restaurants. My all time favourite was the El Dorado steak house on the Colonial property. The staff in there were... More 

Helpful?
2 Thank RhondaEF
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear RhondaEF, Thank you for your trust in Grand Palladium Kantenah Resort&Spa and for sharing your experience about your last stay on November through the Tripadvisor. We are happy to read that you have enjoyed the restaurants especially El Dorado and the service of excellence by our staff. We will let Adrian Pech and Armando Koyoc know about your kind... More 

Peterborough, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

Room - Extremely clean, we had two double beds and different towel animals everyday. Minibar was stocked daily, there is a safe in all rooms and the maid was wonderful. Food Breakfast - You can't not like breakfast as they serve every dish imaginable from eggs, waffles, crepes, fruits, cereals, made to order omelettes meats and cheeses. Lunch - Buffet... More 

Helpful?
6 Thank Mari44_12
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Mari44_12, Thank you for sharing your detailed opinion about your last stay at Grand Palladium Kantenah Resort&Spa. Your kind words are the best feedback we can receive. We also think will be helpful for those future guest who are looking to know more about the resort. We also appreciate your suggestions and sincere opinion because as we are always... More 

Ontario, Canada
Level Contributor
264 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 1 week ago

We have stayed here at this resort before, though on the White side. The food we thought was better than last time, More flavor and more selection. Great job on the different stations. Nice to have the kids pool zone now. The rooms was good, lots of pressure, hot water, and nice and clean each day. The beach is amazing,... More 

Helpful?
1 Thank Misty58
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Misty58, Thank you for choosing Grand Palladium Kantenah Resort&Spa again for your vacation and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to read that you have enjoyed the food of the restaurants and the facilities of the hotel. It is great to read reviews from repetitive guest. We hope to see... More 

El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Family trip for my sisters wedding. She chose this place for its chapel/catholic wedding. Our room was on the third floor of the villa very inconvenient for a family traveling with kids and strollers. The room had ants all over the restroom sink, no warm water the first night and a mini fridge that never worked. Not impressed at all... More 

Helpful?
4 Thank tyna182
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear tyna182, Thank you for coming to Grand Palladium Kantenah Resort&Spa and for let us know about your experience at the hotel. We always work to provide a service of excellence to our guest. We are sorry we could not fulfill your expectations. Your valuable feedback will help us to improve our service and we will work in the aspects... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $231 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travelers.
505 questions
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms have jungle views, not disappointing at all! Too much beautiful wildlife like colourful birds visit to not enjoy! Just fabulous”
 of 5 bubbles lindsayg930, 2 days ago | Read review
“Top floor rooms have vaulted ceilings which just add to the design. Also it offers a view over the tree canopy”
 of 5 bubbles 81reinhardm, 2 days ago | Read review
“Rooms on the ground floor are musty smelling”
 of 5 bubbles RhondaEF, 1 week ago | Read review
“We stayed in villa 6 which was a perfect distance from the buffet, reception, pool and gym. 5 minute walk to everything.”
 of 5 bubbles Mari44_12, 1 week ago | Read review
“Blocks 6/7 were quiet - ones near main resort are noisier from weddings/parties”
 of 5 bubbles hannaht844, 1 week ago | Read review
5 of 5
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