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Grand Palladium Kantenah Resort and Spa

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#6 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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4,754 Reviews from our TripAdvisor Community

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Showing 2,662: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The grounds of the hotel are very pretty and the beaches were gorgeous. We enjoyed the salt water pool as well. The food and service though is awful! Nothing at any of the buffets is tasty but the restaurants do offer somewhat better options. However you might have to wait forever to get in if you aren't able to make... More 

Helpful?
7 Thank Alexswtmn
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Alexswtmn, Thank you for choosing Grand Palladium Kantenah Resor&Spa for your holidays and for sharing your opinion with us. For us the most important issue is the service and we are sorry we could not fulfill your expectations. We appreciate your feedback and we will work with the departments involved. We always work to make our guest happy offering... More 

Alberta, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Kantenah lobby bar is a lot of fun! We had amazing service from Maria, Valentin, and Diego. They were so friendly and personable. We had lots of laughs with them. They were also very professional, attentive, and the drinks were excellent! We will definitely be visiting them again asap!

Helpful?
1 Thank Mitch K
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Mitch K, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your holidays and for sharing your opinion with the travel community of Tripadvisor. We are glad to read that you have spent a great time here with us and you remember the names of several members of the staff who made your vacation special. We will let Maria,... More 

Binghamton, New York
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our oldest daughter decided to get married at the Grand Palladium last December. This was going to be our 3rd visit to the Palladium and 5th to the area, The Palladium shines as far as we are concerned and we we feel why go elsewhere when we know this property so well. The wedding was amazing except for a few... More 

Helpful?
1 Thank KareW34
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear KareW34, Thank you for choosing Grand Palladium Kantenah Resort&Spa again for this wedding and for sharing your experience at the Tripadvisor. We are happy to read that the wedding was amazing and you have enjoyed the food in the speciality restaurants and buffet. It is very important for us to fulfill your expectations and try to go above and... More 

Avon, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Each evening we would gather in the outside smoking area of the resort lobby and chat and have drinks with the new friends we met. Our FAVORITE server was Maria!!! She was fun, friendly and extremely accommodating. We never had to ask for anything! She made it so we could relax and enjoy our conversations.

Helpful?
Thank vicandrobin1
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear vicandrobin1, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your honeymoon and for sharing your opinion with the travel community of Tripadvisor. We are happy to know that you spent a great time at the resort and you could make new friends here. We will let Maria now about your kind words. We hope to see you again... More 

Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just had an amazing week here, traveled Sept. 3 - Sept 11. This was 3rd visit, to the Riviera Maya first time at the Grana Palladium What Can I Say : "IT WAS A GREAT" Hotel This resort is huge it is made up of at least 4 resorts, where you can move around in 3 of them.... More 

Helpful?
6 Thank gamezquita
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear gamezquita, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your holidays and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to read that you spend a great time here with us and you have enjoyed the food at the restaurants. We are happy to know that our staff went above and... More 

richmond va
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First stay at this resort. Note: at least for the regular rooms, no ocean view. You cannot see the ocean from the pool. This is a deal killer for me in the future. Front Desk: You will not check in before 3PM. Period. Several other travelers confirmned this as well. Front desk is good, polite, spoke OK english. The Room:... More 

Helpful?
1 Thank charlesjohnson99
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear charlesjohnson99, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your holidays and for sharing your opinion with us and the travel community of Triapdvisor. We appreciate your valuable feedback and will work to offer bigger steaks. We are happy to know that you spent a great time at the resort and this was because the service of our... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I wanted to write a great review on this hotel, everything was amazing to the food, the grounds, the staff, everything was just accommodating. I recommend this hotel to everyone young & older. The beach was the best part of this vacation, it was so clean no rocks you could literally see your toes! The restaurants were very nice. You... More 

Helpful?
4 Thank OlgaR1113
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear OlgaR1113, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your vacation and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to read that you have enjoyed the beach and the restaurants of the hotel. Also as you tell in your opinion the spa is the perfect place to relax. We hope... More 

Richfield
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had the perfect family get away. Every staff member we encountered from the front desk to the grounds keepers were all so polite. Everyone takes their job so serious and it shows. Everything is alway super clean. Our room was simple yet very nice, clean, and comfortable. Many options to chose if you want food and drinks. Great place... More 

Helpful?
Thank tpospark
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear tpospark, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your family get away and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to read that you have found every staff member polite and they provided you a great service. This is a paradise and we have the commitment to make unforgetable... More 

Martin, TN
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family of five (mom, dad, 21 year old, 16 year old, and 12 year old) spent one week at Grand Palladium Kantenah. It has been our favorite family vacation yet, and I highly recommend this all-inclusive. We stayed in building 50 near the beach and the large pool area. We thoroughly enjoyed the breakfast and lunch (usually at the... More 

Helpful?
1 Thank TravelforU
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear TravelforU, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your family vacation and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to know that it has been your favorite family vacation and this was because the restaurants, pools and activities we offer to our guests. We hope to see you again... More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a little late with this review, sorry about that! We arrived at this resort on February 27, 2016 and we stayed here for 1 week for spring break. We were a family of 3 (2 adults and our 12-year old son). It was our second time staying at this resort in less than 1 year! We were upgraded... More 

Helpful?
1 Thank Tony D
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Tony D, Thank you for choosing again Grand Palladium Kantenah for your vacation and for sharing your opinion with us and the travel community of Tripadvisor. It is a pleasure for us to know that you always enjoy your stay in this hotel and this is your second visit in less than one year. Also we are happy to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $200 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Spa Hotel in Akumal
#8 Family Hotel in Akumal
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