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Grand Palladium Kantenah Resort and Spa

#6 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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4,679 Reviews from our TripAdvisor Community

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Showing 2,644: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW via mobile

We had one of our best vacations at Grand Palladium Kantenah Resort & Spa last week. The resort was impeccable, the food, the room, the facilities were perfect. Special appreciation for the team at the Kantenah lobby bar, Danise, Lucia, Valentin and Diego. We much appreciated your hospitality, service and generosity. Your good humour, kindness and smiles will always remain... More 

Helpful?
Thank A TripAdvisor Member
Quincy, Massachusetts
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Went with my family and my sister in law's family. This is my third all inclusive, first one in Mexico. It took a 1.5 days to learn our way around the resort. we were still discovering things as we went along. Lots of activities to keep us busy all day long. We took Colectivos to Tulum and to Akumal Beach... More 

Helpful?
Thank lodiver
Gibraltar
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

This is a Great hotel which includes a very friendly staff, good variety of food and loads of activities to enjoy. This was our second stay in this resort and i must admit that we fully enjoyed it. 5* ...

Helpful?
Thank ndacosta
New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is built a few hundred yards from the beach. So none of the rooms of restaurants have ocean views or breezes. The restaurants are overcrowded and often there's a wait, and the hostesses were rude. The rooms are fine but nothing special. Found the whole experience substandard.

Helpful?
1 Thank logan c
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear logan c, Thank you for let us know about your experience in Grand Palladium Kantenah Resort&Spa. Your valuable feedback is a good source of information which help us to improve our services. We will speak with our hostesses because for us the satisfaction of our guest is the most important. On the other hand, the Mayan Riviera has a... More 

Frisco, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall: This was our first trip to Mexico and our first all-inclusive. We were very pleased with our visit to Grand Palladium. Overall, things went really smoothly. The check in process was average. A bit of a wait, but no problem. They had our room ready. There are five "hotels" on the property that are all really connected together in... More 

Helpful?
3 Thank FriscoKay
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear FriscoKay, Thank you for choosing Grand Palladium Kantenah Resort&Spa for sharing your opinion with us and the travel community of Tripadvisor. We are happy to know that you have enjoyed the pools, facilities and restaurants. It is very important for us the full satisfaction of our guest and read your kind word is the best feedback we can receive.... More 

Toronto
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Absolutely loved this resort! We went with two other couples and were blown away by the lush gardens and wildlife! This was our first time going away in the summer and it was worth every penny! This resort was very close to the airport and check in was quick with a nice arrival drink . (The only thing we were... More 

Helpful?
3 Thank Lisalynne W
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Lisalynne W, Thank you for choosing Grand Palladium Kantenah Resort&Spa and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to read that you have enjoyed the service of our staff and most of the restaurants. We will let Jose, Pedro, Fernando, Deniel and Elizabeth about your kind words. We appreciate your valuable... More 

Stourbridge, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

An incredible place to visit. By far the best all inclusive we have stayed in to date. Food, drinks, service etc all excellent. Snorkelling in the sea was great as was bobbing around in the salt water pool. We went on an afternoon trip swimming with turtles, a must do and on another day went on an activity trip including... More 

Helpful?
4 Thank Annette B
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Annette B, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your holidays and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to know this was for you by far the best all inclusive you have stayed and this opinion was because the food, drinks and service. We hope to see you... More 

Avon, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Dining here is an exhausting evening. Reservations not needed they say, just try it. Even if we tried to make reservations it was difficult. When we did eat food was very acceptable as I am not really picky, but buffets become boring. Entertainment was just average, but I will give them the A for the effort because they really did... More 

Helpful?
4 Thank andypurdue95
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear andypurdue95, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your holidays and for sharing your opinion with us and the travel community of Triapdvisor. We appreciate your valuable feedback which help us to improve our services. We will talk with the departments involved to reduce the waiting times at the restaurants. Our goal is to exceed your expectations... More 

Winter Haven, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have been to over 30 all inclusives and this one really stands out. We had an amazing time. Our room was great, we got upgraded. Two employees stood out, Pedro the bar tender and Feliciana at La Hacienda buffet. They were amazing! The food was also much better than many other all inclusives.

Helpful?
3 Thank AkumalLinda
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear AkumalLinda, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your holidays in Akumal and for sharing your opinion with us and the travel community of Tripadvisor. We are happy to know that you consider this hotel the one which stands out over thirty resorts you have been before. We will let Pedro and Feliciana know about your kind... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I am at the Grand Palladium at this very minute and will be until the 29th August 2016. I've got to say I have stayed here before and this time I am really impressed the way the hotel has improved . The reception area has had a complete refit. It is now really modern looking. The seating area is all... More 

Helpful?
6 Thank almajw
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear almajw, Thank you for choosing Grand Palladium Kantenah Resort&Spa for your holidays and for sharing your opinion with the travel community of Tripadvisor. We are glad to read that you have appreciated the improvements from your last visit especially with the food and the facilities of the hotel. We hope everything is fine now and we are here to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $191 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Spa Hotel in Akumal
#8 Family Hotel in Akumal
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