We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Kantenah Resort & Spa

Save
Traveler (7812)
Pool & Beach (2103)
Storyboard
Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“grand palladium”(567 reviews)
“ribs”(309 reviews)
“mayan suite”(212 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from $335.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fe2587d9ecd2451bbef461b392097765", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":295150,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35081140],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":335,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fe2587d9ecd2451bbef461b392097765","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":335,"lowestMetaPrice":335,"additionalPartner":false,"highestMetaPriceDisplay":335,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":335,"lowestMetaPrice":335,"highestMetaPriceDisplay":335,"hotelName":"Grand Palladium Kantenah Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZlMjU4N2Q5ZWNkMjQ1MWJiZWY0NjFiMzkyMDk3NzY1IiwiQUlLIjoiZmE2NjIwZTQ2OTRkNDFlZThhZGIyZjY2NDM2YTZmMDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/29/2018", "checkOut": "04/30/2018", "lowestPrice": "$335", "hasDates": true, "hacComplete": true, "contentIdMappings": {"35081140":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (6,100)
Filter reviews
3,211 results
Traveler rating
1,777
933
307
117
77
Traveler type
Time of year
LanguageEnglish
More languages
1,777
933
307
117
77
Show reviews that mention
All reviewsgrand palladiumribsmayan suitebeach bara la carte restaurantsel doradofishthe salt water poolmain poolthe white sandscolonial lobbyoutdoor showerspa poolpunta emiliajunior suitewhite partymake reservations
FilterEnglish
Updating list...
1 - 5 of 3,211 reviews
Reviewed 5 days ago

We are heading back for our third visit. I have been to Mexico over 20 times and yes have stayed at more expensive resorts. But the staff and Gabby in customer relations is a big reason why l come back. I honestly have never had...More

Thank Sushiandkato
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 4 days ago

Dear Sushiandkato, Thank you for believing and trusting our Palladium family, it will always be a pleasure to be part of your wonderful vacation memories. The most impressive feedback that we can receive, is towards our staff and we are thrilled to know that they...More

Hotel's Favorite
Reviewed March 4, 2018

We visited this resort as 2nd week after the Azul Sensatori. The sprawling grounds of the 3 resorts that it includes are really beautiful. It was really nice to access so many different restaurants. It's large, but there are so many great little trains and...More

6  Thank Joanne C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded March 5, 2018

Dear JLCFamily, Thank you for visiting our Grand Palladium Kantenah Resort & Spa, during your holidays in the Riviera Maya. It is very comforting to know that you were pleased with our many restaurants, the practicality to move around our beautiful facilities with our internal...More

Reviewed 6 days ago via mobile

My husband and I stayed here for a mini vacation in the first week of April. We had a very nice stay. Here are the pro's and con's per our experience. Pro's: Genuinely friendly and helpful staff. Family friendly with a kiddy pool area and...More

Thank TexasTraveler061
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 4 days ago

Dear TexasTraveler061, It has been an honor to know the pleasant vacation experience you enjoyed at our Grand Palladium Kantenah; where we had the opportunity to indulge with our excellent services in our beautiful facilities. We take into consideration your observations in order to continue...More

A TripAdvisor Member
42
Reviewed 1 week ago via mobile

Fabulous resort, lots to do, about an hour in a cab from cancun airport. Some points to note- Nowhere is on resort is that far away due to network of walking paths and there are little free taxi/bus things. The Japanese restaurant is fantastic! Punta...More

1  Thank A TripAdvisor Member
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 6 days ago

Dear Guest, Thank you so much for sharing your lovely experience at the Grand Palladium Kantenah. On behalf of all the team, we would like to thank you for your encouraging comment on the delicious food you enjoyed at our Japanese restaurant “Sumptuori”, our beautiful...More

Reviewed 1 week ago via mobile

Stayed here for 8 nights. Upon arrival to the Kantenah lobby I was blown away by the tropical beauty of the entrance, and immediately felt like we were officially on vacation! Check in was very quick, and our bell boy “Gonzo” was so friendly &...More

2  Thank travelchic77
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 1 week ago

Dear travelchic77, We are delighted to read about your pleasant experience at Grand Palladium Kantenah, for us it will always be an honor to be part of your best memories in our tropical paradise. You have done an impressive recommendation to all our readers and...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
$212 - $511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#8 Spa Hotel in Akumal
#8 On the Beach Hotel in Akumal
#9 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$212 - $511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#8 Spa Hotel in Akumal
#8 On the Beach Hotel in Akumal
#9 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (7812)
Pool & Beach (2103)
Room & Suite (903)
Dining (681)
Amenities (306)
Family and Play Areas (159)
Business Center & Event Rooms (21)
Questions & Answers
Ask a question
Anne M
April 16, 2018|
AnswerShow all 4 answers
Response from Diana L | Reviewed this property |
There is a towel hut by the main pool. No cards required-- just ask for fresh towels.
0
Votes
Ansugib
April 15, 2018|
AnswerShow all 2 answers
Response from travelchic77 | Reviewed this property |
The plugs at the resort are the same as US and Canada - so you will need an adapter that will fit those kind of plugs.
1
Vote
andrea d
April 9, 2018|
Answer
Response from Tony37093 | Reviewed this property |
It's only once a week not for sure which evening but held on the beach by the colonial pool when you get there ask your concierge by the check in desk
0
Votes
Room Tips
"Mayan suite is adult only and close to beach “heaven”"
Read review
"Mayan suites are on the beach and suitable for couples. Jr suites are great for families."
Read review
"Clean rooms, some restaurants have adult-only evenings, keep this in mind when travelling with kids"
Read review
"rooms downstairs are more efficient"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing