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    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    +1 888-237-1226
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    12/3/2017 12/4/2017
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of $309/night.

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    $301
    $257
    SAVE $44
    $301
    Traveler (6955)
    Pool & Beach (1821)
    Room & Suite (967)
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    Overview
    • Excellent62%
    • Very good25%
    • Average8%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “ribs” (397 reviews)
    “the white sands” (347 reviews)
    “adult pool” (283 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:15%OFF!
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,433)
    There are newer reviews for Grand Palladium Colonial Resort & Spa
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    1,761 - 1,765 of 3,719 reviews

    Reviewed March 19, 2014

    What can I say, we stayed here last year and had such a fantastic time we decided to return this year. We were given a warm welcome and upgraded as we were returning guest . Rooms are clean and towels changed daily , we had...More

    3  Thank Debbie T
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded March 21, 2014

    Greetings 926Debbiet102, Thank you for sharing highlights of your vacation experience with us. We are elated that you had another excellent vacation with us at the resort. We are most delighted you enjoyed our friendly and efficient service staff, beautiful natural surroundings,our steak houses and...More

    Reviewed March 18, 2014

    We arrived at this hotel on 24th February with very high expectations after staying in Grand Palladium Punta Cana last year and we were not disappointed. We were upgraded to a junior suite on arrival. The hotels is set in amazing grounds and it was...More

    5  Thank Elaine P
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded March 20, 2014

    Dear Elaine P, Thank you for taking the time to share highlights of your vacation with us. We are indeed delighted that you had a wonderful vacation with us once more. We are happy you enjoyed our beautiful grounds, friendly service staff, food and entertainment....More

    Reviewed March 17, 2014

    19th February 2014 – 2nd March 2014 Have put average but if option to choose "good" would have put that. Firstly let me start by offering a great many thanks to the following staff Alfredo at Colonial reception – the only one who took an...More

    3  Thank Andy4Cheryl
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded March 20, 2014

    Dear Andy4Cheryl, Thank you for taking the time to share your vacation experiences with us. We are delighted that your received great service from the team members whose names you have highlighted, we will definitely inform them of your gracious comments. We extend our sincerest...More

    Reviewed March 16, 2014

    Please note that this is a review of the TRAVEL CLUB, not the resort itself. With over 2000 reviews of this hotel, there is very little else one can say. Also, this is from an American, English speaking perspective. My experience may not be the...More

    29  Thank sonofcalabria
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded March 21, 2014

    Dear Sonofcalabria Thank you for taking the time to share details of your vacation with us. We do apologize for the issues you have highlighted, we assure you, that we will take very serious each one of your comments in order to improve our services....More

    Reviewed March 14, 2014

    Having stayed in other hotels in Mexico I was wanting to try somewhere different and away from the main resorts of Cancun and Playa Del Carmen...well I definitely made the right choice. This hotel is amazing...from the stunning scenery and the activities available to the...More

    8  Thank Kerry M
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded March 18, 2014

    Dear Kerry M Thank you for taking time to share such of good comments of our service and facilities, your comments motivate us to improve our service every day. We hope to have you back in a near future. Best regards. Alberto Gallegos Accommodation Manager

    Barcelo Maya Palace
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    Occidental at Xcaret Destination
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    14.8 mi
     
    Grand Palladium Kantenah Resort & Spa
    5,829 reviews
    #8 of 22 hotels in Akumal
    0.4 mi
     
    Barcelo Maya Colonial
    6,126 reviews
    #5 of 17 hotels in Puerto Aventuras
    4.3 mi
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $227 - $666 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Akumal
    • #5 On the Beach Hotel in Akumal
    • #6 Luxury Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #9 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Palladium Hotel Group, BookIt.com, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, HotelsforEveryone, HotelQuickly, Travelocity, Cancelon, getaroom.com and TripOnline SA so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
    Add Photo Photos
    Traveler (6955)
    Pool & Beach (1821)
    Room & Suite (967)
    Dining (735)
    Hotel & Grounds (3972)
    Family and Play Areas (145)
    Bathroom (105)
    Business Center & Event Rooms (18)
    Nearby
    Sponsored by:
    Barcelo Maya Palace
    7,442 reviews
    4.30 miles away
     
    Barcelo Maya Colonial
    6,126 reviews
    4.32 miles away
     
    Grand Palladium Kantenah Resort & Spa
    5,829 reviews
    .39 miles away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    215 reviews
    3.01 miles away
    Taverna Akumal
    359 reviews
    3.61 miles away
    Royal Grill
    106 reviews
    2.93 miles away
    Turtle Bay Bakery & Cafe
    1,635 reviews
    3.61 miles away
    Nearby Attractions
    La Playa Xpuha
    694 reviews
    2.75 miles away
    Akumal Beach
    11,320 reviews
    3.68 miles away
    Bahia Divers
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    3.00 miles away
    Cenote Santa Cruz
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    3.70 miles away
    Ask a question
    Questions & Answers
    GailNeil11
    November 18, 2017|
    AnswerShow all 2 answers
    Response from annoncapecod |
    Tipping is optional but the staff make very little money and work very hard to make our visits wonderful so I tip. Best to bring pesos and try to get small bills (20 & 50 peso notes). The front desk will break down larger... More
    1
    Vote
    JWebster79
    November 15, 2017|
    AnswerShow all 4 answers
    Response from Caveman288 | Reviewed this property |
    Yes, all the Riviera Villas (currently under renovation) including Salt Water pool will become part of the Royal expansion.
    1
    Vote
    dapice4
    November 15, 2017|
    AnswerShow all 6 answers
    Response from USMCsilver | Reviewed this property |
    I drank plenty of frozen drinks with their ice. I brushed with bottled water and drank with bottled water. My stomach had no issues whatsoever.
    2
    Votes
    Room Tips
    "Hotel is very large and can offer a very wide variety of room locations. Read rewirws and hotel website"
    Read review
    "do not go here!"
    Read review
    "Choose 29,30 or 31 - these are close to the main pool and ocean."
    Read review
    "Most of the buildings that I saw have jungle views"
    Read review
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