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Grand Palladium Colonial Resort & Spa

Bookit.com$217*
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#8 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
05/07/2017 05/08/2017
1 room 2 adults 0 children
$314*
$217*
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$257*
$259*
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Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
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5,024 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Colonial Resort & Spa
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Showing 3,449: English reviews
Watford, England, United Kingdom
Reviewed 6 days ago NEW

First floor room in 'Colonial' 1' block. Family group of three plus separate room for grandparents on ground floor. There for 2 weeks over Easter hols. Absolutely beautiful hotel complex. Spotlessly clean everywhere, all staff very friendly and helpful, couldn't have done more to assist us. Resident Doctor spoke excellent English when we needed to see her and was very...

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Helpful?
4Thank Dee M
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Dee M, Thank you for selecting our Grand Palladium Colonial for your family holidays at the Riviera Maya. It is wonderful to read that you loved every aspect of your stay, from the attentions to your family from our helpful staff, to our beautiful natural grounds in the Mayan Jungle with all kinds of wildlife, to the entertainment activities...

Reviewed 1 week ago via mobile

We have been here for 3 days so far. The place is beautiful and staff is great. If you plan on eating other then the buffets this is not the place for you. We have tried booking the Japanese restaurant 2 days in a row only to be told the only thing available was 1030pm. You need to be at...

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6Thank Bobbie Jo O
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Bobbie Jo O, Thank you for your preference on selecting our resort to celebrate your wife’s birthday, we know how valuable your holiday time is and we are grateful for the time you took to share your comment with us. We deeply regret the impression you have of the reservation system we have, reservations are not required for most...

London, United Kingdom
Reviewed 1 week ago

We had three nights here last week. Let me get the bad bit out of the way first... worst hotel bed I have slept in in 30 years of international travel. Mattress like a marshmallow. Bed themselves like a dolls house bed in terms of size. Abysmal does not come close. They should remove and burn them all. Other gripes.....

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4Thank NormaStit
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear NormaStit, First of all, thank you for visiting us during 3 days at Grand Palladium Colonial with your family. We appreciate your kind remarks about the things that were within reach of what you expected, like the great service received from our staff, the transportation facilities around property, the well-equipped gym that your wife and your son loved and...

Reviewed 1 week ago

Traveled with my husband, two children 13 and 9 and another family. We stayed at the Colonial for 6 nights in July 2016. The resort is about 1 hour south of Cancun in Akumal. We chose this resort for its location and beach. The beach is nice with a large swimming and snorkeling area that is separate from each other....

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2Thank OneHeart95
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear OneHeart95, Thank you for sharing your wonderful first Family All-Inclusive Trip to Mexico, we feel honored that you selected our Grand Palladium Colonial Resort & Spa for this special holidays. We are glad that you remember to share this feedback after so long from your last visit and feel very happy to know that you enjoyed your overall experience,...

Liverpool, United Kingdom
Reviewed 1 week ago

Twelve of us arrived at the Grand Palladium Colonial resort early in April and we all had a great time. The food was excellent, the staff were amazing, they couldn't do enough for us they were also really polite and attentive. The rooms, pools and and the whole site was clean and immaculate and the beach was beautiful. A few...

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Helpful?
3Thank vr1706
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear vr1706, Thank you for your amazing comment and feedback, we are so glad that you could visit us with your family at Grand Palladium Colonial. We appreciate that you mention the beauty of our grounds, and how much you enjoyed the pools and beach as well as the very polite service you receive from all our staff, we will...

Reviewed 1 week ago via mobile

We stayed here in January and it was our 4th visit. It is wonderful. Loads of sun beds around the pool and on the beach. Beautiful gardens with lovely birds and wildlife and loads of choice of restaurants. We preferred the White Sands buffet to the Colonial as I'm a vegetarian and there seemed to be more for me to...

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Helpful?
3Thank Lesley M
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Lesley M, We are always pleased to read the reviews from our returning guest, as remind us that Palladium is a home away home for many travelers, and we will always strive to keep it that way so you continue returning every year, and we will continue surprising you and welcome you as you deserve. Thank you for coming...

Victoria, Canada
Reviewed 1 week ago via mobile

We stayed at the grand palladium colonial for a few nights at the end of our annual spring break trip and had a great time. What a large but beautiful and well maintained resort. We saw a ton of wildlife here and really enjoyed the jungle like feel and beauty of the property. The beds were comfy, the rooms nice...

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2Thank MaraNikol
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear MaraNikol, Thank you very much for sharing your fantastic experience during your last days of spring break at Grand Palladium Colonial. We are delighted to read the amazing moments you had at the pool with the activities of our entertainment team, at Palladium we believe that a good entertainment is a very important part of a fulfilled vacation and...

Washington DC, District of Columbia
Reviewed 1 week ago

First time to GP, been to Maya Riviera about 10 times, many different resorts. The great: beautiful grounds/fauna, lobby areas, laid-back and friendly vibe, shows, white party. The good: grounds are amazing in the midst of still remaining jungle, tons of local fauna. Among many citings, we saw a rare Mexican owl, pelicans hunting for fish, of course iguanas everywhere....

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Helpful?
3Thank car-train-plane
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear r-train-plane, We would like to thank you for your nice comments about your stay, we appreciate your feedback and we feel particularly honored that you as frequent travelers to the Riviera Maya, that experienced our hotel and services for the first time, enjoyed your stay. Thank you for describing our beautiful grounds, it is fantastic to know that you...

Reviewed 1 week ago via mobile

Just returned from 7 day spring break. Although this is high season and resort was at full capacity, we never experienced a line. Pleasantly surprised that our Colonial room was so conveniently located close to beach and both pools. Our favorite escape though was to the salt water pool where the breeze was always perfect and the bar tender was...

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2Thank Pamela G
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Pamela G, Thank you for your visit during your spring break vacations! We are glad to know that you were pleased with the locations of our resort, close to the most beautiful attractions of the Riviera Maya, the location of your room and the rest of facilities and activities at our resort. On behalf of the team working at...

Troy, Michigan
Reviewed 1 week ago

we have been to many all-inclusive resorts, a lot of them in Mexico. This one doesn't really stand out from others (at least not in a good way). We have read the reviews and knew exactly what to expect, so we had a good trip. I am not sure why not one reviewer had mentioned that there is only ONE...

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5Thank isadiko
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear isadiko, We feel honored that a frequent traveler like you visited us at Grand Palladium Colonial and we thank you for taking the time to share your experience. Thank you for appreciating our facilities including the well-equipped gym we have; we are also glad that you enjoyed our culinary options and always found something delicious to eat at the...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $213 - $661 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travelers.
693 questions
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Questions? Get answers from Grand Palladium Colonial Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“more than 2 people do not book one room totally inadequate, you may not be able to afford 2 rooms”
722chanel, today | Read review
“There are many types of rooms to suit people's requirements”
twoduls, yesterday | Read review
“Stay in the Colonial section- central to all. Phone app lets you easily book dinners. Get out before 8am to save your chairs and hut.”
wjm38, yesterday | Read review
“Colonial is central”
lishm2016, 2 days ago | Read review
“Colonial Blocks 5 to 9 seem to be in the most central location for the resort”
N6581JQstevet, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Bookit.com
$217* /night
View Deal
Travelocity$257
Priceline$259
AMOMA$314
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*Disclaimer
Prices are for 1 room, 2 adults
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