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Grand Palladium Colonial Resort & Spa

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#7 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
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4,515 Reviews from our TripAdvisor Community

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Showing 3,131: English reviews
Grantham, United Kingdom
1 review
3 of 5 stars Reviewed today NEW via mobile

We are only on day two so will write again after our two weeks' holiday. 8 of us arrived from the UK yesterday after 15 hours travelling. There was one check in lady taking an age dealing with one US couple so we queued, and waited, and waited and waited. We were dying on our feet. Especially in the heat... More 

Helpful?
Thank Jeff J
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel has something for everyone - if you want a relaxing holiday it's great or if you want activity holiday it's great. The grounds are absolutely beautiful and the beach is breathtaking. The wildlife wondering around adds to the charm of the hotel . I didn't experience any staff being unhelpful or short with anyone - the are extremely... More 

Helpful?
9 Thank Michelle L
edwardsville, ill
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Since we have been to the Palladium 8 times in the past ,I wanted to go somewhere else for our 25th. My husband wanted to return to the Grand Palladium and I am so happy I agreed. On arrival we were upgraded to a Mayan Suite and received VIP Bracellets.There was a large fresh flower arrangement, fruit basket and bottle... More 

Helpful?
6 Thank BeachQueen51
Newtown, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our first impressions were pretty dire after 18 hours of travel. Arrived very tired and very hot. The reception we got was not good. The check in staff on the desk were not at all welcoming! We were kept waiting for ages and when we eventually got to the desk the woman on there was so miserable it was all... More 

Helpful?
4 Thank Domoellis
Bridgewater, NJ
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We spent a week at the Grand Palladium Colonial. Check in was easy. They offered us room upgrades which we declined. Our king sized room was just fine! The room was immaculate, modern, comfortable and had plenty of room for two people. Facilities are great! Lots of pools, the beach is excellent- not much seaweed or rocks. Food- Only buffet... More 

Helpful?
3 Thank Lisa S
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Lisa S, Thank you for taking the time to share your reviews with us. We really appreciate the time you have taken to write to us and share your review as this will help us to improve the quality of product and services that we offer. We have taken note of the areas in which you were not very... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice resort! Best part was the Amazing beach! Couple of things to note, Water in the pool was too warm and wasn't very refreshing. This is a huge resort and we were only there 4 days so we didn't get to take in all it had to offer. We had a nice room ground level that was perfect distance to... More 

Helpful?
2 Thank staceyandshane
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear staceyandshane, first and foremost, we would like to thank you for sharing your recent vacation at the Grand Palladium Colonial Resort & Spa. We are glad to know that you highlight your stay in our property as a nice vacation, anyway our aim is to improve our service and do not hesitate we will continue working in order to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I chose this area of Mexico for the relaxed atmosphere versus Cancun. I saw great reviews for this resort, and Southwest Vacations had a great deal for the Mayan Suite. Overall, there was good and bad but we loved our honeymoon there! Good: plenty of chairs on the beach, adult pool was fantastic and so peaceful, ocean... More 

Helpful?
4 Thank Darrian B
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Darrian B, first and foremost, we would like to thank you for sharing your recent vacation at the Grand Palladium Colonial Resort & Spa. We are glad to know that you highlight your stay in our property as a great experience and honeymoon, anyway our aim is to improve our service and do not hesitate we will continue working... More 

Chippenham, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We had such a brilliant holiday at the Grand Palladium it really was everything we could have asked for! We booked a standard room with First Choice and were placed in the Colonial side. Our room was huge for a standard room and was perfect for what we wanted. The location of the room was fab as well and we... More 

Helpful?
5 Thank Sazzle252
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Sazzle252, We have read your review and were delighted to know that you had such an amazing holiday in our paradise. On one hand, thanks again for recommending our services, which will help other travelers to enjoy their vacation. On the other hand, accept our most sincere apologies concerning the unfortunate last reservation dinner. Please, do not hesitate to... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My girlfriends and I just returned to Chicago from a 6 day vacation on this resort. The entire place is beautiful every corner you look and it has plenty of options for food and activities. The colonial pool staff and entertainers were definitely our favorite part of the trip who kept us busy with lots of fun and hilarious activities.... More 

Helpful?
2 Thank KimfromChicago
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear KimfromChicago, Thank you for choosing the Grand Palladium Colonial Resort & Spa and sharing your comments about your exceptional vacation with us. We are elated to read that your stay with us was again a memorable one and we also appreciate your positive comments about our services and all the staff that helped to make your experience unforgettable. We... More 

Braintree, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

first time to Mexico an first time to this resort. its massive. having four different lobbies ( we got dropped off at wrong one first but the door staff soon sorted it out), it takes a day or so to get your bearings. The food is super. with buffet restaurants to specialist restaurants. thou the special restaurants you can wait... More 

Helpful?
4 Thank Sarah B
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Sarah B, thank you very much for sharing your excellent vacation on TripAdvisor at the Grand Palladium Colonial Resort & Colonial. We are glad to read you really enjoyed your stay and you had a great first time in Mexico, we also appreciate your recommendation which will be very helpfull for others families to make their experience an unforgettable... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $200 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
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