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Grand Palladium Colonial Resort & Spa

6,947 reviews
#8 of 24 Hotels in Akumal
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Carretera Chetumal-Puerto Juarez Km, 256-100 Municipio Solidaridad, Akumal 77710 Mexico
+1 888-237-1226
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Certificate of Excellence

About

4.5
Excellent
6,947 reviews
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities.
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Room & Suite (814)814
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Internet
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Head massage
Salon
Steam room
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Fireplace
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family
Languages Spoken
Spanish
Hotel links
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6,947Reviews1,207Q+A100Room tips

Reviews

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Popular mentions
50th Celebration
Since the moment we walked in to the resort it’s been terrible. We have traveled to many places and the rudeness by the front desk has been unbearable. It’s sad that I’m still here but I won’t ever recommend this place to anyone. First and last time. Peace!!
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Date of stay: November 2019Trip type: Traveled with family
Hotel's Favorite
AWESOME Graduation Vacation
We recently completed a trip with 6 teenage boys (Ages 15-18) along with four adults to the Grand Palladium Colonial. The grounds at Grand Palladium are beautiful and well maintained. The pools were extremely clean and had plenty of lounge chairs so you did not have to get up at 6:00 am to get a chair as we do in many other places we travel to. The buffet restaurants offered a variety of food that was both hot and good. The A La Carte restaurants were very good and had wonderful wait staff as well. We had one in our trip that had a severe allergy(s) and the restarants were VERY accomodating to the point the chef would come out before each meal and meet with us and explain if the food allergens were any of the items they were serving before we ordered. The room accomdations were OUTSTANDING for taking this many people on a trip. The adults each had king size rooms to themselves with a connecting room that could accommodate three teenagers(each had their own bed!!). EVERYBODY from the front desk, bell boys, room servants and all the waiters and waitresses had a wonderful SERVING attitude and it showed thru their efforts. HIGHLY recommend this location and will certainly visit this location again in the future…
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Date of stay: June 2019
Rooms
Service
Sleep Quality
Trip type: Traveled with family
Response from KeniaRodriguez, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa
Responded Jun 14, 2019
Dear scline42, We would like to take the opportunity to thank you for choosing us as a graduation celebration vacation and for sharing your review. It is great to know you enjoyed our facilities, our gastronomy, rooms and the attention provided by our staff. Likewise, we really appreciate to know you would highly recommend us. We hope to welcome you back in the future at Grand Palladium Colonial Resort & Spa. Kind regards, Lizeth Arratia Hospitality Manager
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Could be better! But loved it
Need to little more affordable. We were 5 people with 3 children. We would be just fine with one junior suite. But they sold us 2 connecting junior suites. It was a waste of space and didn’t need it. So, it cost us little more then we should have spend
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Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
My favorite place in Mexico!
Comfortable rooms, outstanding food, great drinks. We were treated like royalty. Been here before, going back again! Adrianna and her team at the White Sands pool was The Bomb!! I can't believe I ate and drank all day long and came home weighing a pound less! Busy with the classes, yet super relaxed!
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Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Response from PalladiumRivieraMaya, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa
Responded 2 days ago
Dear Daydream21325914841, We would like to thank you for choosing Grand Palladium Colonial Resort & Spa as your vacation destination and for sharing your opinion about your stay. It is delightful to know you had an amazing time enjoying our service and facilities. Your special recognition towards our Adriana and her team is greatly appreciated. We hope to have the opportunity to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager
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Wedding
For the price and the service its a good way to go. Food is very good and exellent bar service. The room service need some work and the bathroom showers need to be fix. Other we had a very good stay We had our Daughter wedding on November 2
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Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Response from PalladiumRivieraMaya, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa
Responded 2 days ago
Dear gromerof591, We would like to thank you for sharing your opinion about your recent stay at Grand Palladium Colonial Resort & Spa. We are glad to know that you enjoyed your stay and that you especially appreciated our gastronomy and the bar service. It will be a pleasure to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager
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PRICE RANGE
$201 - $515 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium colonial hotel, grand palladium colonial resort & spa, hotel grand palladium colonial, grand palladium mexico, palladium colonial resort, grand palladium spa
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
414
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Frequently Asked Questions about Grand Palladium Colonial Resort & Spa
Which popular attractions are close to Grand Palladium Colonial Resort & Spa?
Nearby attractions include Akumal Beach (3.7 miles), Cenote Santa Cruz (3.7 miles), and EcoRanchoMayamar (4.5 miles).
See all nearby attractions.
What are some of the property amenities at Grand Palladium Colonial Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
See all property amenities.
Which room amenities are available at Grand Palladium Colonial Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
See all room amenities.
What food & drink options are available at Grand Palladium Colonial Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
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Is parking available at Grand Palladium Colonial Resort & Spa?
Yes, free parking is available to guests.
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What are some restaurants close to Grand Palladium Colonial Resort & Spa?
Conveniently located restaurants include Chic Cabaret & Restaurant, Turtle Bay Cafe & Bakery, and Taverna Akumal.
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Are there opportunities to exercise at Grand Palladium Colonial Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
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Does Grand Palladium Colonial Resort & Spa have an airport shuttle?
Yes, Grand Palladium Colonial Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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Are any cleaning services offered at Grand Palladium Colonial Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
See all property amenities.
Does Grand Palladium Colonial Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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Does Grand Palladium Colonial Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
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