We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Grand Palladium Colonial Resort & Spa

#7 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Hotel website
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Offers & Announcements
SUMMERTIME SALES 2016
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
Panoramas (25)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

4,393 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,058: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a fantastic holiday in grand palladium colonial. We booked through thomson and they were fantastic from the travel agents, the flight and the rep and the trips couldn't fault them one bit! We got to the hotel after about 1hr 30 minutes from Cancun airport. Check in was fine, we had a welcome drink and the receptionist provided... More 

Helpful?
4 Thank Shannon G
Rothbury, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have just come back having holiday here from 6th till 20th July. This hotel is amazing so much to see and do even though we just lay by the pool and relaxed.Loads of animals and birds around this resort but didn't get in your way. This hotel is huge so can easily get lost but signs up everywhere and always... More 

Helpful?
1 Thank happyme07
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Beautiful place, great facilities,wonderful food, fantastic service and great people. We had a great time with friends. The only thing that was not so great was making reservations for dinner at the different restaurants. You had to stand in line early in the morning around 7:30am in order to have a chance to reserve a spot. We never had the... More 

Helpful?
Thank Maria A. S
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Cons- only one so will start with it as it was our first impression. Really bad check in service- Nancy was mean and awful. We were three families and she suggested putting two in one bungalow and one on a completely different resort (Kantenah), or to downgrade us to a standard room from a junior suite (with the money difference... More 

Helpful?
1 Thank Sridevi80
Huddersfield, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just come back from 10 nights at what I can only describe as paradise!!! Tons to do and see (not much chance of getting bored) or not, depending on what kind of holiday you're after. Either way, this resort is fantastic!!! The staff are fantastic and really, really, really can't do enough for you. I stayed in a junior suite... More 

Helpful?
5 Thank matthewbaker206
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear matthewbaker206, first of all, let me answer your question: WHEN CAN I GO BACK??!!! AT ANY TIME YOU DESIRE!! Just inform us in advance and we will do our best again for providing you another fantastic vacation. With your review, you do not only show how our services are but also that travelling solo is a great option and... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Myself and a group of 17 were here from July 8 to 18th for a wedding. This is a great resort, just too large for my taste. There is PLENTY of wildlife on this resort ranging from large lizards to beautiful birds, exotic fish and monkeys (although I never saw the latter) no snakes, no spiders. The rooms are a... More 

Helpful?
3 Thank Susan570
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Susan570, Thank you for your preference towards Grand Palladium Colonial Resort & Spa and for taking the time out to share with us the wonderful experience you have had here at our beautiful resort. We are very happy to read that your family vacation was a good experience we also appreciate your nice words to our different services and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We went here to celebrate our wedding anniversary and we had a great time.It's an hour and 20 mins away from the airport but it's worth it. On our first night they gave us champagne and basket of fruits which is really nice. Food is amazing, facilities are clean and excellent customer service. Buffet and ala carte restaurants are really... More 

Helpful?
1 Thank Milet V
ColonialKantenah, Room Division Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Milet V; On behalf of the hotel management we would like to thank you for your comments and of course we will continue to strive to improve our services. We will certainly take in our consideration and we will do our best to improve them. Thank you have chosen us for your special celebration. We hope in hosting you... More 

Lichfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful experience and staff second to none. The food was excellent in all restaurants and couldn't beleive the amount of choice. We spent our days on the beach and the bars gave us excellent service. If I could give you any tips it would be to take sea shoes as there are quite a few rocks on entering the sea.

Helpful?
1 Thank wdurston64
ColonialKantenah, Room Division Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Dear wdurston64; Greetings from Grand Palladium Colonial, we are pleased for your warmest comments. Thank you for making us your choice at the Mayan Riviera. We look forward to welcoming you back in the near future and provide you with another enjoyable experience. Best regards, Lourdes Estrada Santana Room Division Manager More 

York, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We absolutely loved our stay in Mexico and particularly this resort. The resort is set in the jungle and consists of a number of low rise apartment blocks. They are nicely spread out which means that they are very quiet. Getting around the resort is very easy. Being Fitbit addics we walked everywhere and easily got to over 10000 steps... More 

Helpful?
10 Thank Rebecca P
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Rebecca P, We have read your review and we are very happy to know that you had an exceptional holiday at Grand Palladium Colonial Resort & Spa. We really appreciate the time you have taken to write to us and share your comments, which will help other travellers to decide their destination. Thank you so much for returning and... More 

Northern Virginia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 2nd trip to Riviera Maya and our 1st stay at GP. We spent 7 nights at the Colonial and loved it! 4 stars for the bland buffet food, but other than that, an excellent experience all around. Us: Family of 5: kids 12, 10, 3. The bad: - Buffet for b-fast & lunch got old after day... More 

Helpful?
4 Thank magntman
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear magntman, We would like to thank you for your feedback about your last holidays with us. We are more than glad to know that your first family experience was excellent, for us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working... More 

Questions? Get answers from hotel staff and past guests. Ask a question

6,760 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (5599)
Viewed
Pool/Beach Area (1372)
Viewed
Bathroom (92)
Viewed
Room/Suite (445)
Viewed
Hotel & Grounds (1219)
Viewed
View from Room (75)
Viewed
Dining (392)
Viewed
Family/Play Areas (96)
Viewed
Business Center/Function Rooms (17)
Viewed
Other (1891)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1145)
Viewed
Ambassador Suite (118)
Viewed
Amenities (342)
Viewed
Beach (32)
Viewed
Junior Suite Double (76)
Viewed
Los Rocas Saltwater Pool (31)
Viewed
Main Pool (40)
Viewed
Mayan Suite (79)
Viewed
Dining (284)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (64)
Viewed
The Hotel (53)
Viewed
Waterpark Kids Pool (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Akumal hotels
6.1 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.3 mi away
Grand Palladium Kantenah Resort and Spa
0.3 mi away
Grand Palladium Riviera Resort & Spa
Show Prices
Show Prices
Show Prices
0.2 mi away
Grand Palladium White Sand Resort & Spa
0.3 mi away
The Royal Suites Yucatan by Palladium
6.2 mi away
Luxury Bahia Principe Akumal Don Pablo Collection
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $220 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, BookIt.com, Orbitz, Booking.com, Cancelon, getaroom.com, Otel, Travelocity, Hotels.com, Despegar.com and Jetsetter so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay