We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Grand Palladium Colonial Resort & Spa

#7 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
Panoramas (25)
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"name":"ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

4,411 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,069: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Just returned from a 2week holiday at this resort. We were a group of 6 including 2 teenagers 18 and 19.these are my thoughts: Check in took far longer than was necessary. As it was my birthday on the arrival day had e mailed the hotel 3 weeks before to ask for the 3 rooms to be together and for... More 

Helpful?
1 Thank Susan H
South Wales, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a honest review .all the negative stuff that some people have put on here is not the same resort that me and my wife are currently experiencing . The place is huge untill you get used to it. There are short cuts everywhere the food is very good most off the time. The drinks are good the staff... More 

Helpful?
2 Thank helenalanamorris53
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I am currently staying at this resort and my experience has been horrible so far. As I write this comment at 3:38 AM, I have had no sleep (not by choice) as I have been in a hot, humid room all night due to a dysfunctional AC unit. After 4 phone calls someone was dispatched bit he is now back... More 

Helpful?
Thank Carolyn H
York, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We traveled with 3 families and had a very nice experience at Grand Palladium Colonial. We were given rooms near each other per our request. Check-in was difficult with having 5 rooms total for 3 families so the struggle was understandable, but at the same time this should be something that resort deals with frequently. The woman at check-in had... More 

Helpful?
4 Thank Beth P
Scarborough, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My fiance and I stayed here August 2015 for 10 nights. We had the time of our lives! We were greeted with drinks at the check in and given a map (the resort is HUGE!) we were then taken to our room, which was lovely! A huge king sized bed, mini bar, lovely bathroom, tele... The balcony was nice, although... More 

Helpful?
2 Thank HollJane
Louisville, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I normally don't write reviews but this one deserved one. We took this trip in early May, which we normally try to go in the spring or fall when it is less crowded. We were a party of four, two couples. I have been to four other resorts in Mexico and this one was probably the best we have been... More 

Helpful?
3 Thank Roberta M
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful resort. Very clean and well maintained. The pools, gym, restaurants, etc are spread out among this massive resort. Staff driven carts are necessary to get around, especially in the heat. Getting picked up can take a while as there are too few carts. Food is excellent. Guests cannot get their own drinks at meals. Staff take orders and get... More 

Helpful?
2 Thank Michael B
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Huge resort with plenty on offer. Food was just OK... I am not a foodie but like tasty food and this in general wasn't, sadly. I was looking forward to the spice and cheese which I expected in Mexico but it was almost bland compared to even the Mexican food in UK. Pools and beach were nice ... Lots of... More 

Helpful?
2 Thank Anna72Fell
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I visited the Grand Palladium in 2012 and 2013 not 2015. The food is amazing with so many options especially at breakfast! The staff were the highlight of this trip, you would never walk past them without exchanging a smile and a 'hola!'. The only negative about this destination would be that we didn't get many hours... More 

Helpful?
1 Thank Mia A
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Mia A, thank you very much for sharing your excellent experience about your stay on TripAdvisor. It is a pleasure to read that you had a phenomenal visit in our resort and enjoyed your vacation with your family and friends during those special dates. Thanks again and we will be more than pleased to welcome you again this year!... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have just come back from the Grand Palladium Colonial Resort & Spa in Mexico. We were in a party of 5, my wife, son and 2 good friends.We emailed the hotel before leaving to put us close together, which they did. It is a beautiful place, great facilities and the staff in general are fantastic. Bell boys, bar staff, Restaurant... More 

Helpful?
4 Thank Paul C
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Paul C, It is great to read that you enjoyed all the aspects mentioned of our beautiful Grand Palladium Colonial Resort & Spa. As a 5-star resort we pride ourselves in the level of service that we offer to our guests, the quality meals we provide and the quality customer service extended by our staff. Thank you so much... More 

Questions? Get answers from hotel staff and past guests. Ask a question

6,782 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (5621)
Viewed
Pool/Beach Area (1379)
Viewed
Business Center/Function Rooms (18)
Viewed
Dining (395)
Viewed
Hotel & Grounds (1224)
Viewed
Room/Suite (449)
Viewed
Bathroom (92)
Viewed
View from Room (75)
Viewed
Family/Play Areas (96)
Viewed
Other (1893)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1145)
Viewed
Ambassador Suite (118)
Viewed
Amenities (342)
Viewed
Beach (32)
Viewed
Junior Suite Double (76)
Viewed
Los Rocas Saltwater Pool (31)
Viewed
Main Pool (40)
Viewed
Mayan Suite (79)
Viewed
Dining (284)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (64)
Viewed
The Hotel (53)
Viewed
Waterpark Kids Pool (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Akumal hotels
6.1 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.3 mi away
Grand Palladium Kantenah Resort and Spa
0.3 mi away
Grand Palladium Riviera Resort & Spa
Show Prices
Show Prices
Show Prices
0.2 mi away
Grand Palladium White Sand Resort & Spa
0.3 mi away
The Royal Suites Yucatan by Palladium
6.2 mi away
Luxury Bahia Principe Akumal Don Pablo Collection
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $221 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotwire, Orbitz, Cancelon, Hotels.com, Booking.com, Despegar.com, Otel, getaroom.com, Travelocity and Jetsetter so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay