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Akumal Bay Beach & Wellness Resort

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#1 of 21 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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2,537 Reviews from our TripAdvisor Community

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Showing 1,824: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

My bf and I stayed in this resort from Aug. 30th to Sept 6th, 2016 we were upgraded to a penthouse, amazing room, beautiful ocean view, privacy, clean, nice setting, a alot of space and nice foam mattress. Impressive bedroom set, mini bar was always loaded. Worth to visit and we will definitely go back again. I went for a... More 

Helpful?
1 Thank Sofia A
Merseyside
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed today NEW

We had a ground floor junior suite. get higher floor if you don't like wildlife. lizards crickets tree frogs and crabs galore, wonderful. The rooms are very spacious with comfy beds and pillows. They have thought of everything from normal freebies like shampoo and shower gel, you also get soaps, boxes of Kleenex tissues, scales in the bathroom and even... More 

Helpful?
1 Thank Raheny
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

What can I say apart from perfect all round. Rooms amazing, jacuzzi is a plus! beach peaceful, food good. Liked the fact that you didn't have to book the restaurants, however, they tend to be quieter the later you go. Wasn't too over keen by the steak house, but still worth a visit, we just went the once. Entertainment leaves... More 

Helpful?
4 Thank Zeus122
Chandler, Oklahoma
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The resort is amazing. No complaints. Luis and Carmen in the spa provided exceptional service as well as amazing massages. Victor greeted us when we arrived and checked back with us every day to make sure we were doing ok. Overall great experience.

Helpful?
2 Thank Bradley P
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

A great place for families, couples, and groups of all sizes. The resort offers a variety of restaurants featuring buffets as well as fancier places--all included. We stayed for a week and had a glorious time! The resort is close to many popular attractions such as xel-ha, Cobá, and many other cenotes and ruins. There is also a large beach... More 

Helpful?
3 Thank Spencer D
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Spencer D, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA... More 

Amarillo, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you have travelled to Akumal Bay Beach and Wellness Resort and have anything at all to gripe about, it is my opinion, you are not able to be happy about anything. This place is AMAZING. My husband and I spent 9/12 - 9/18 there for our honeymoon. We spent several months reading reviews and comparing and researching before we... More 

Helpful?
5 Thank Phifers2016
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Phifers2016, We would like to thank you for the kind comments, we are glad you have enjoyed your Honeymoon with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B.... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

A small group of friends joined my husband and I for week at this beautiful resort. I can't say enough about how helpful and friendly the staff are here. We had a mold issue in our first room and we're moved into a farther tower from the pool which was fine as the pool can be noisy. Unfortunately the elevators... More 

Helpful?
3 Thank Tracy B
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Tracy B, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Rooms 3117 and 3118, stayed Aug 26 - Sep 2. We are a Canadian family (originally from Peru) and this was by far our best vacation. We've been repeaters to the Playa Pesquero in Holguin Cuba for years but we decided to try this hotel based on the reviews here. All I can say is WOW... so here is our... More 

Helpful?
4 Thank Fabricio V
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Fabricio V, We are pleased to know that have you enjoyed your stay at Akumal Bay – Beach & Wellness Resort, your comments will be shared with the staff. It is very gratifying to receive reviews that highlight the service that every staff member offer to our guests, our priority is to make you feel as if you were... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I brought my three college age kids on vacation here to have some time together before everybody goes their separate ways. It was a fantastic experience with all four of us getting our individual needs met in a clean, friendly environment. We were met the first night by Oscar Butler and he was great at making us feel welcome and... More 

Helpful?
4 Thank Julie C
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Julie C, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. We also greatly appreciate you mentioned the staff, they are hard working friends always with a smile to make you feel like... More 

Sunderland, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is so fabulous it should be on secret escapes, we will be returning but just ourselves, we don't want to share it with anyone, a very friendly welcome on arrival , with a proper margarita, and hot towel, and then escorted to our room our room was immaculate, flowers and a bowl of fruit on arrival Jacuzzi on... More 

Helpful?
7 Thank lord-ricky
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear lord-ricky, Thank you very much for taking the time to share your experience with us. It is very pleasant to read reviews like yours that highlight with details every little thing that you have enjoyed in Akumal Bay – Beach & Wellness Resort and please rest assured that the staff mentioned will be recognized for the excellent service provided... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $226 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Top resorts Hotel in Akumal
#1 On the Beach Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Family Hotel in Akumal
#3 Romantic Hotel in Akumal
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