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Akumal Bay Beach & Wellness Resort

#1 of 21 Hotels in Akumal
Certificate of Excellence
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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2,193 Reviews from our TripAdvisor Community

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Showing 1,600: English reviews
Guildford, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am not usually a fan of all-inclusive resorts, but Akumal Bay is delightful. My husband, two teenage children and I stayed for two weeks at the beginning of July 2016. On arrival I was surprised at how attractive the buildings, particularly the palm thatched areas, are. Photographs do not do it justice. Our rooms were spacious and nicely fitted... More 

Helpful?
3 Thank DianaSands
Stevensville, Maryland
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We love Akumal Bay and Beach Club! On our third time to this property we brought our friends for their first time to Mexico. They are big Disney folks. After one day the teenage daughter declared she wouldn't be waiting in lines for rides anymore - Mexico was way better than Disney! On this trip she went diving for the... More 

Helpful?
5 Thank 14Inga2
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear 14Inga2, We would like to thank you for the kind comments, we are glad you and your friends have enjoyed your stay with us and hope they found in Akumal Bay - Beach & Wellness Resort the new better than Disney place. Looking forward to seeing you again anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my home... More 

Ocean Springs, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Spent 4 nights recently and really loved the stay. The staff is very friendly and will go out of their way to make you happy. We traveled with and met other family members there for a great vacation in a beautiful location. I would definitely go back again.

Helpful?
2 Thank Tom M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Tom M, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. We also greatly appreciate you mentioned the staff, they are hard working friends always with a smile to make you feel like... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family and I stayed there from July 15-20. We had a great time and snorkelled all 4 days. Our rooms were very nice and the staff did a great job cleaning each day. In regards to the snorkeling: 1. Make sure you bring swim shoes, there are rocks and sharp coral in the water. 2. The best place to... More 

Helpful?
5 Thank Wendy H
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Wendy H, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA... More 

Toronto, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If you hate large resorts and prefer to do a lot less walking from place to place, then this is a great choice. It's so small that you will have wifi connection on the beach. However, the only reason we usually pick mexico over other options like cuba or the dominican republic is for the better food. The food at... More 

Helpful?
6 Thank Monica F
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Monica F, We would like to thank you for your feedback. Every comment, and/or suggestions we receive from our friends are very important and taken into the highest consideration because they will help us improve our service. Best regards, Emanuele B. I'NA YANA KIN (my home under the sun) More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

All the service people from the front desk staff, maid service and serving staff were absolutely lovely, kind and very professional. Our room was in building three on the second floor facing the ocean. It was very quiet. The bed and pillows were comfortable. I too, hate hard beds. There were pillow tops on the mattresses. The food choices were... More 

Helpful?
4 Thank nancy80203
Kitchener, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Mariel's entertainment staff runs an amazing kids club. We went scuba diving daily and felt confident our 11 year old was safe and having fun. They provided a ton of activity's for the kids all day, such as yoga, meditation, pool games, UNO, hikes, scavenger hunts, mini discos. An amazing resort in every way. I am hoping to return next... More 

Helpful?
5 Thank jolovell2016
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear jolovell2016, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud to read that our Kids Club staff took excellent care of your child. Be sure Mariel will be recognized for the outstanding service provided during your stay. We all look forward to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Went here with my family for a 7 day vacation. It went far beyond my expectations! The food in the restaurants was delicious, the whole place was beautiful, and best of all, the staff were so friendly. It is more of a family place there is a night club but it's not a huge party place, it's more of a... More 

Helpful?
7 Thank Julie D
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Julie D, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. We also greatly appreciate you mentioned the staff, they are hard working friends always with a smile to make you feel like... More 

Sevenoaks
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here between 30/05/16-13/06/16 and absolutely loved every minute of it! They way the hotel was layed out and the location was all just perfect! All of the staff made every effort to ensure that I felt at home and to make me feel welcome. Would recommend this resort to everyone and anyone, it's perfect for couples and for... More 

Helpful?
12 Thank 385oliverm
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear 385oliverm, It is an honor to receive such detailled compliments regarding your experience in Akumal Bay – Beach & Wellness Resort. We look forward to welcoming you back to our your "Home Under The Sun" anytime soon. Kind Regards, Emanuele B. I'NA YANA KIN (my home under the sun) More 

Vancouver, Washington
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I just returned from an awesome 10 day stay at ABBWR. We have been vacationing in Mexico for many years and we loved everything about this resort. From the moment we arrived we felt very welcomed, not once were we pressured to purchase anything or hassled in anyway. Everyone that works at this resort is there for... More 

Helpful?
9 Thank sparkysixty6
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear sparkysixty6, It was an honor to have the opportunity to host such special celebration as your 25° anniversary, congratulations. We are glad to know how much you have enjoyed our quality food and beverages, room and service. We look forward to welcoming you again to your “home under the sun” for another unforgettable experience. Best regards, Emanuele B. I'NA... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $207 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 On the Beach Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 Family Hotel in Akumal
#3 Romantic Hotel in Akumal
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