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Akumal Bay Beach & Wellness Resort

#2 of 23 Hotels in Akumal
Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
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Akumal Bay Beach & Wellness Resort
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3,557 Reviews from our TripAdvisor Community

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Showing 2,512: English reviews
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Reviewed today NEW

Changed rooms right away as ours was right in front of the bar, they did not seem happy to oblige but did. We had a penthouse, could never see out through the glass though as it was never cleaned! The new room was better, until there was a wedding, then it was noisy, but that is to be expected I...

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Thank 1234hittheroad
Reviewed yesterday NEW

Very nice beach, great snorkeling, good service, and food was very good. Rooms are nice but smallish. I've never seen an entire crew working to clean up seaweed everyday in order to keep beach clean. We saw turtles and stingrays not far from shore.

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Helpful?
2Thank Bruce M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Bruce M, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele...

Reviewed 2 days ago NEW

hotel: perfect in all respects. service: not a single negative comment, service people and managers are 100%. people: 1. Patricia Oscar, Joel Sushi Chef - fantastic! 2. Elisa Bares, waitress - can't ask for a better! 3. All the other whose names are in shadows but made our stay more than perfect. sea: turtles, stingrays, large snappers (1m.), large barracudas...

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Helpful?
3Thank Jack B
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Jack B, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele...

Reviewed 2 days ago NEWvia mobile

Thoroughly enjoyed all aspects of the week spent here earlier this month. Focused on the Yoga,Meditation and Pilates classes as activities. The quality of instruction and knowledge base was exceptional. Thank you to Hiram, Claudio, Eliu and Beatriz for your caring and individualized teachings. Great snorkelling, beach, food, comfortable beds and very friendly, helpful employees. A relaxing and healing experience....

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Helpful?
2Thank Psfmd
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Psfmd Thank you for sharing your comments regarding your recent experience at Akumal Bay – Beach & Wellness Resort. It is a pleasure to know we were able to provide you with a relaxing holiday right on the beach. We greatly appreciate you mentioning our Yoga & Fitness classes and our instructors. We are looking forward to welcoming you...

Durham, UK
Reviewed 2 days ago NEWvia mobile

Visited ABBWR for the 2nd time and again had a lovely time. It's a long flight from the UK but as soon as you step into your room you start to unwind especially with the great view. We had a penthouse room again as it suits what we want. We made use of the roof terrace and jacuzzi every day...

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Helpful?
3Thank JCCDurham_UK
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear JCCDurham_UK, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Wales, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just returned from the beautiful ABBWR. Hotel is lovely and staff work so hard to keep the place immaculate. Beach is stunning and snorkelling is great! A big thank you to Mariel and the kids club. My daughters 5 and 10 spent so much time with kids club and were very sad to leave. Lots of activities to keep the...

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1Thank tashyjo22
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear tashyjo22, Thank you for sharing your comments regarding your recent experience at Akumal Bay – Beach & Wellness Resort. It is a pleasure to know we were able to provide you with a relaxing holiday right on the beach. We greatly appreciate you mentioning Mariel and her Kids club activities. We are looking forward to welcoming you back in...

Reviewed 3 days ago NEWvia mobile

Well where to start, what an amazing hotel. Room When we arrived and got to our room we opened the door to find we had been upgraded to a Penthouse junior suite with a roof top jacuzzi. Unfortunately after 8 days in, the ceiling started leaking and we got moved to a normal junior suite for the remainder of our...

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Helpful?
4Thank cgd1235
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear cgd1235, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Washingtonville, New York
Reviewed 4 days ago NEWvia mobile

Most of the reviews have it dead on. My wife and I (mid 40s) and our 2 kids (girl 14, boy 9) along with my parents spent a week here over spring break. Very laid back relaxing vacation. Fantastic snorkeling right off the beach (no fins). I went several times a day. Staff was great as everyone has said. Great.beach...

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Helpful?
4Thank Ferrispata
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Ferrispata, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Canada
Reviewed 4 days ago NEW

I got married at the ABBWR and we stayed at the hotel from April 10th - April 20th 2017. We traveled with a group of 39 with ages varying from 22-75 years. I will post a detailed review about the wedding soon. It was absolutely perfect. In my mind, the resort is near perfect. What we loved: Food: For an...

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Helpful?
3Thank MexicoLove123
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear MexicoLove123, It was a pleasure to have the opportunity to host the celebration of your wedding, congratulations. We are delighted to know that your stay in Akumal Bay – Beach & Wellness Resort was highlighted by the courteous attention of many of our friendly staff. Please be sure they all have been recognized for their outstanding service. We look...

Munich, Germany
Reviewed 4 days ago NEW

We stayed at Akumal Bay from 10th April-20th April 2017. Wow, what an incredible hotel! Starting from the beggining, we were welcomed very heartfully by Mr Yax Koh at the reception. At the moment we talked to him at the check in counter, we knew that we would have a great holiday there and we forgot immediately the long flight...

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Helpful?
2Thank leosamumama
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear leosamumama, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $233 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Family Hotel in Akumal
#1 Top resorts Hotel in Akumal
#2 Spa Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 On the Beach Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travelers.
1,587 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor for best view, but we will stay on bottom floor because of easy access to pool and beach.”
, yesterday | Read review
“pick the building (edificio) close to the lobby... hahaha (#2 or #3, floor level is the best)”
753jackb, 2 days ago | Read review
“We were really happy in building 3. We didn't use the beach in front of building 3 because there was seaweed there.”
  • view from room
meaganm636, 5 days ago | Read review
“Penthouse is the best but all rooms are great”
abii33, 6 days ago | Read review
“All rooms are great.”
GreggM735, 1 week ago | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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