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Akumal Bay Beach & Wellness Resort

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#1 of 21 Hotels in Akumal
Certificate of Excellence
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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2,395 Reviews from our TripAdvisor Community

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Showing 1,734: English reviews
Stoke on Trent
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a great hotel, very clean, good food, superb staff and views to die for. Let's get the downside out of the way first, the hotel is well off the beaten track so there is not much in walking distance. If you enjoy just lying by the pool or on the beach this will be perfect. There is nightly... More 

Helpful?
2 Thank happytravels53
Hartford, Connecticut
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

A week's stay with family couldn't have been better. This was a special trip for us as my brother is fighting cancer and receiving chemo. He's been a loyal customer for over a decade and now I understand why. We were pampered from the moment we arrived. The most enchanting staff including every server, landscaper, housekeeper. The food was fabulous.... More 

Helpful?
2 Thank Nelliebells
Montreal, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I've been meaning to review this resort for some time now as we last visited in May 2015. This is the perfect resort to relax and enjoy great food, salt water pools, coral reef snorkeling and impeccable service in a beautiful setting. From check-in to check-out everything was flawless! A la carte restaurants were fantastic but buffet restaurant offered something... More 

Helpful?
1 Thank marcydoll
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

This resort is great for all the yoga you'd ever want and I appreciated waking up every morning for yoga with Hiram. He's a very knowledgeable teacher and I haven't forgotten him even over a year later since I've been to Akumal! The resort overall had great food and drinks. The choice of restaurants was excellent. I particularly liked the... More 

Helpful?
1 Thank syd_dakid1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Mariel Entertainment staff gracias Our son had so much fun by dancing zumba with you. The zumba lesson was so nice and the music was very good. We had a lot of fun. Thanks for the lesson. Big regards!

Helpful?
1 Thank Simon W
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Simon W, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA... More 

Innsbruck, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Mariel entertaiment staff. Everzthing is great animation is perfekt room was fine, dinner was dilicious! We had a great time here! Watching turtles was a great experience! The beach was clean the weather was great. The staff were friendly!

Helpful?
1 Thank annaharm
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear annaharm, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Unbelievably beautiful,everything you could wish for in a holiday. Staff could not do enough to help. Big shout out to Mariel for keeping the kids entertained and never tiring even in the intense afternoon sun!!

Helpful?
1 Thank Chris D
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Chris D, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele... More 

Regina, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travelled to the Akumal Bay Beach & Wellness Resort in February this year. We had read all of the terrific reviews on Trip Adviser so we knew we must be in for something special. Our stay there certainly was that. The room and property was clean and new. They certainly stay on to of the gardening etc. as nothing... More 

Helpful?
4 Thank Dale_W321
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Dale_W321, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B.... More 

Brisbane, Australia
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for four nights; initially given a room with two double beds they were happy to re-assign us a king bed the next day (due availability) so make sure you ask this before given the room. The hotel offers four restaurants that must be booked and a lovely buffet with nice oceanviews. Turtles come up at night to nest... More 

Helpful?
3 Thank Danny G
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Danny G, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. Please rest assured that stronger measures will be taken in the next future to improve the areas of opportunities addressed in your... More 

Henderson, Nevada, United States
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I want to give a huge "Gracias" to Betty, Mariel, Estivalis and Jacqui for all their attention and fun last week. They made my week so fun. Betty is an amazing dancer and instructor. She smiled every second as she was leading Aqua Zumba. She was very encouraging and really showed her love of her job! I was so happy... More 

Helpful?
1 Thank Doreen R
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Doreen R, Thank you for sharing your comments regarding your recent experience at Akumal Bay – Beach & Wellness Resort. It is a pleasure to know we were able to provide you with a lovely holiday right on the beach. We greatly appreciate you mentioning our Activities & Wellness girls, they will be recognized for their outstanding service. We... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $218 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Spa Hotel in Akumal
#1 Family Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 On the Beach Hotel in Akumal
#3 Romantic Hotel in Akumal
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