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Luxury Bahia Principe Akumal Don Pablo Collection

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#5 of 23 Hotels in Akumal
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8,845 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Akumal Don Pablo Collection
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Showing 6,559: English reviews
Milton Keynes, United Kingdom
Reviewed December 8, 2013

For all travellers make sure you understand that you have to fill in all parts of forms before arriving in Mexico. Thomsons gave no information regarding forms for entry and customs declaration before entry. Now to Bahia Principe. This is a hotel complex and not just a hotel, it is massive. The buggies that transport you from your rooms to...

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Helpful?
1Thank Robert J
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, We are delighted to receive your feedback and that you have visited us recently We wanted to thank you for let us know about your experience and that you were content with the service in general. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate...

Wolverhampton
Reviewed December 8, 2013

On the last two days of our holiday we had money taken from my bedside draw,i allways leave loose change in draw as a honey trap,to see if any one will take the bait which they did.I reported the theft to First choice rep what a waist of time she was,then complaind to customer relaitions,again waist of time they know...

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4Thank dooneyWolverhampton
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor user: Firstly of all we sincerely regret the situation you tell us in this comment. In this regard, we want you to know that we keep strict control of all incidents reported and in this particular case, we can assure you that we have implemented all the security protocols established by the company. Also, please note that we...

Barry, United Kingdom
Reviewed December 8, 2013

My wife and I stayed here in September 2013. unfortunately the weather was not at its best and we had quit a bit of rain during our stay but this did not spoil our holiday. Before traveling I asked trip advisor members for any tips and had some good feed back. 1 pre book your restaurants by email to save...

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Helpful?
6Thank Barryboy1965
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Trip Advisor member: First of all thank you very much for staying in the Grand Bahia Principe Akumal and taking the time to write your impressions. It is good to know that you had a great time with us and It is a real pleasure to read your kind words about the Staff service in room and restaurants. About...

Reviewed December 7, 2013

We wanted for nothing..........really nothing. Super friendly staff, really really clean, excellent beach. Going back very soon ........like super soon. If you can find something wrong with this resort you are just way to picky. Oh did I forget to mention the awesome food.

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Helpful?
4Thank Jean B
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Jean: We appreciate the time taken by you in writing a review of your recent stay and at Grand Bahia Principe Akumal, Riviera Maya. It is great to know that you had a great time with us due to the excellent quality of the services and food. Our staff will be pleased to welcome you again soon. Please, do...

Montreal, Canada
Reviewed December 7, 2013

Excellent resort. The beach was beautiful and they took care to keep it clean and removed any rocks/seaweed accumulations on a daily basis. There were plenty of chairs, although some areas were full early in the morning. It's no problem if you don't mind being at the ends of the beach (it's also quieter!) or are early risers. The property...

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3Thank geb_88
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor Member: First of all thank you very much for staying at the Grand Bahia Principe Akumal and taking the time to write your impressions of your recent stay. It is great to know that you had a great time with us. We are glad that you enjoyed the facilities and some of our à la carte restaurants. We...

Kelowna, Canada
Reviewed December 6, 2013

The food, rooms, staff, entire hotel were all wonderful. We always had clean sheets and towels. There was almost to much great food to choose from. We loved the ice cream. There were lots of pools and sitting areas at the beach. Site seeing was close by. We had a wonderful tour to Coba Maya ruins. The guide was great....

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Helpful?
1Thank Kim H
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Kim: First of all, thank you very much for choosing Grand Bahia Principe Akumal for your last holidays !! It is great to read this amazing review regarding the services received during your previous stay at our hotel. Our mission is to exceed our guest´s expectations and we are glad to know that we accomplish this goal with you....

Chilliwack, Canada
Reviewed December 5, 2013

We stayed here in late November 2013 and will definitely go back here. We stayed on the third floor of one of the villas and didn't mind walking up or even walking around the resort. It was faster than waiting for the little train sometimes (unless you wanted to go to Coba or Tulum) the resort wasn't sooo huge that...

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2Thank RonAnita
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Ron: Thank you for taking a little bit of your time to write an amazing comment about the Grand Bahia Principe Akumal. We are delighted to read that you enjoyed our facilities but over all the service provides by our entire staff, we are realy commited to offer to all our visitors the best experience ever. We thank you...

St Helens, United Kingdom
Reviewed December 5, 2013

This hotel is perfect, the grounds are amazing, it's got beautiful views and a great entertainment team. We loved Katrina and Martin they were so friendly and always smiling, you can tell they love their jobs! The A la carte restaurants are the only good ones, mikado is a must, get a show table it's an experience you won't forget....

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3Thank y0ung_c0uple21
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor Member: First of all we thank you for taking your time for sharing your opinion about your recent stay at Grand Bahia Principe Akumal. We apologize for the inconveniences that you have experienced with some of the services. Please, be sure that your comments have been already brought to the General Managers and departments involved to guarantee this...

Edmonton, Canada
Reviewed December 4, 2013

Travelled here in late November 2013 for a friends wedding. I stayed in the Club Golden section of the resort, so my villa was only a short walk to the beach. The room was nicely decorated, comfortable and very clean. The housekeeping staff always kept my room clean, full stocked and I always came back to a cute towel animal....

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2Thank MissDuchessYEG
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor Member: First of all, we are grateful that you have chosen Grand Bahia Principe Akumal for spending your recent holidays. It is a great pleasure to read how much you enjoyed your stay with and the facilities that were highlighted by our staff’s attentiveness. Thank you for your comments, they will help us to continue providing an outstanding...

Southampton, United Kingdom
Reviewed December 4, 2013

The whole hotel from restaurants, pools, grounds and rooms are all spotlessly clean. The staff work so hard and are very friendly. The room was spotlessly clean, a decent size and had the biggest and most comfortable bed I've ever had the pleasure of sleeping in. Never slept so well!! We stayed in block 75 which was halfway between Akumal...

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2Thank daniel b
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Daniel First of all thank you for trusting the Gran Bahia Principe Akumal Resort and choosing us to enjoy your holidays. We really appreciate that you have taken the time to send us some valuable comments about your stay with us. We are glad to read that you have enjoyed our facilities and services, also on behalf to all...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 2 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 630 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (additional charges apply). Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $225 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Luxury Bahia Principe Akumal Don Pablo Collection 4.5*
Number of rooms: 630
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 On the Beach Hotel in Akumal
#4 Romantic Hotel in Akumal
#5 Family Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do you need oceanfront, water view, near pool ? You do have many choices.”
 of 5 bubbles rapidbill, 3 days ago | Read review
“It doesn't matter which villa you stay in, with the trolley service, you can get to where you need to go pretty quickly!”
 of 5 bubbles 786carolynp, 4 days ago | Read review
“Ocean view rooms a great but cost more”
 of 5 bubbles 786philipp, 5 days ago | Read review
“Villa 47 overlooking the sea”
  • No 47 violla
  • ECO PARK FRIENDLY VISITORS IN HOTEL
 of 5 bubbles KatalinA586, 5 days ago | Read review
“Ground level floors have no stairs!”
 of 5 bubbles 29kennethk, 5 days ago | Read review
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