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Luxury Bahia Principe Akumal Don Pablo Collection

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#5 of 23 Hotels in Akumal
Certificate of Excellence
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Luxury Bahia Principe Akumal Don Pablo Collection
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8,997 Reviews from our TripAdvisor Community

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Toronto
Reviewed yesterday NEW

Generally this specific Grand Bahia (Akumal) has really beautiful beach and of course the water. Perfect for families with small kids. Everything was great. The only thing that I did not like at times was the customer service (I would rate it 3.5/5) I also noticed that those people who tipped did receive an excellent service. We did not tip...

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Helpful?
1Thank akarpinska
Smiths Falls, Canada
Reviewed yesterday NEWvia mobile

We stayed here from march 10-17. Upon arrival we were immediately greeted by staff who assisted us with our luggage and directed us on where to go in the lobby to check in. We arrived pretty late at night so it was really nice to have a shuttle take us directly to our room. We had asked for a king...

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Thank ChrisVanessa
Canterbury, United Kingdom
Reviewed yesterday NEW

This was our first time to Mexico and won't be our last. The hotel is stunning from the pool's to the food and the people.We had our very own butler called Victor which was a nice surprise. The food was really good with a good variety we ate in the buffet every night which had all the choices wee needed....

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Thank paulneat65
Penetang
Reviewed 2 days ago NEW

Many Family and Friends needs to consider for Nov/17 Wedding. We have found a Fantastic Welcoming at Bahia especially at SIAN KAAN with Ricardo and Eric and so many wonderful staff !! We chose Akumal because of children ,beach , facility and quality . SIAN KAAN adults only we will certainly enjoy , the New Tulum Bar and Hacienda for...

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Helpful?
Thank Rod A
DireccionhotelComp, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort. We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. Your evaluation is of special importance and please be assured that we have...

Lethbridge, Alberta, Canada
Reviewed 2 days ago NEWvia mobile

This was our 10th year in a row we have gone to Akumal. We go every February-March for 2 weeks. We love it there so much that we wouldn't think of going somewhere else 😉 We are treated so special ! Everyone needs that sometimes:) The staff is extremely wonderful and hard working ! The food, wow , amazing !...

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4Thank Sadie V
DireccionhotelComp, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear repeat Guest, Allow us to thank you for sharing your recent experience with us and choosing our hotel once again to spend your holiday! It is an honor for us to host you once again and to know that you feel at home here. Our aim is to get the maximum satisfaction of all our guests, even more when...

Reviewed 3 days ago NEWvia mobile

How can you not have a great time at such a beautiful place!! Friendly staff always ready to please, clean rooms, lush landscapes....it's paradise. With four separate hotels within the resort, finding something to suit your taste buds is easy as each buffet and a la Carte restaurant is yours to choose from. Loved it and will be returning.

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Helpful?
1Thank Jayne L
DireccionhotelComp, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest: Thank you for trusting Bahia Principe Hotels & resorts! I is great to know that you enjoyed your family holidays with us! Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. Please do not hesitate to contact us...

Calgary, Canada
Reviewed 4 days ago NEWvia mobile

Management and Service was incredible as in most all inclusive the Mexicans out shine themselves!! Mexicans are warm, generous with a fantastic sense of fun, humour and work extremely hard. In my opinion what is lacking: -Obscene amount of food choices I would prefer quality over quantity!! - Dinner (require reservations) are pretentious, food lacks flavour, no unique atmosphere, too...

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3Thank Andee S
DireccionhotelComp, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest: Allow us to thank you for sharing your recent experience with us and choosing our hotel to spend your holiday! We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper measures that guarantee the satisfaction of our clients. In...

Ancaster, Ontario Canada
Reviewed 4 days ago NEWvia mobile

We just got back from a week at the Luxury Bahia with our family. It was my 4th time to Mexico and my 1st time at this resort. We stayed last year at the Iberostar and had super high expectations. Overall we had a fabulous time. Grounds: Meticulously kept. Beautiful colours and people were always working to keep it looking...

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5Thank NurseBritney
DireccionhotelComp, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal. We are delighted to read that your experience here was amazing and that were content with the restaurants and food in general, however we are sorry for the situation described. Our staff...

Ontario, Canada
Reviewed 4 days ago NEW

We stayed the first week of March. This resort is extremely large but easy to get around. It is situated right on the ocean, so always a nice breeze. The staff is friendly and helpful and they work hard to keep this place clean and beautiful. Check-in was quick and easy. Dinner reservations were made thru the Customer Service reps...

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6Thank bnrn98
RRPP A, Relaciones Publicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal. We really appreciate that you are taking the time to share us some valuable comments about your stay with us. The suggestions we receive from our guests are very important to maintain...

Niagara Falls, Canada
Reviewed 4 days ago NEW

A huge resort just like a city by itself. About half hour from Cancun airport ...Individual well furnished cottages connected by a regular tram service to take you anywhere on this vast spread out complex. Very clean with superb landscaping. The existing wildlife is allowed to thrive and it adds glamour to the place. The food is superb and you...

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4Thank Premji5400
DireccionhotelComp, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, We are delighted to receive your feedback and that you have visited us recently We wanted to thank you for let us know about your experience and that you were content with the service in general. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 758 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Playa Aventuras, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $209 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Akumal Don Pablo Collection 4*
Number of rooms: 758
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 On the Beach Hotel in Akumal
#4 Romantic Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Family Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travelers.
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Questions? Get answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to stay as close to the beach as possible (BUT it will cost extra)”
 of 5 bubbles akarpinska, yesterday | Read review
“Near Lobby”
 of 5 bubbles RodA656, 2 days ago | Read review
“Choose a room close to beach or reception as it is a vast complex and takes time to get around”
 of 5 bubbles Premji5400, 4 days ago | Read review
“aks for second or third floor.”
 of 5 bubbles johH8381QN, 5 days ago | Read review
“Ocean view was beautiful.”
 of 5 bubbles joannehY5810TU, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question