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Luxury Bahia Principe Akumal Don Pablo Collection

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#5 of 22 Hotels in Akumal
Certificate of Excellence
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Luxury Bahia Principe Akumal Don Pablo Collection
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8,732 Reviews from our TripAdvisor Community

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Showing 6,475: English reviews
Mexico City, Mexico
Reviewed yesterday NEW

Hotel is nice , with nice rooms, nice pools, but the food is really bad quality for the price,! Just the dinners with reservation during the night at the restaurants are good but the buffets are really bad . The New Years party is a total fiasco! Unbelievable that a 5 star hotel takes you to all the 4 or...

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Thank mexibabe
Reviewed yesterday NEW

the rom was very clean and right on the ocean. The food was excellent with multiple choices of restaurants. The service was also great. all employees were cheerful and very helpful with any questions we had.

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Thank MaryAnn d
Hereford, United Kingdom
Reviewed yesterday NEW

Okay... Yes I guess I am biased! Another review you say but this is the first one to the Akumal hotel in Gran Bahia Principe. Having been 29 times to the Tulum Hotel, even I was tentative not knowing where we were, who people were or where things were, let alone what went on in Akumal! So this review has...

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3Thank Robbo3524
Liverpool, United Kingdom
Reviewed yesterday NEW

We made good time and arrived at Cancun 2 hours earlier than scheduled only thing was nobody appeared to inform the T.U.I. reps, no sign of them so although we landed at 1.30 we didn't leave the airport until 4 p.m. Arrived at the Akumal at 5.30p.m. after drop offs at the Sirenis and Bahia Coba Check in was quick...

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Thank Dave M
Newport, United Kingdom
Reviewed yesterday NEW

The resort is the biggest resort in Riviera Maya, so not ideal if you like small intimate places. The transfer from Cancun airport was around 1 hr 30 we booked a private taxi through Thomson. When we arrived at the resort check in went very smooth we both received a drink and I was given a flower, we were given...

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2Thank Sarah198030
Reviewed 2 days ago NEWvia mobile

Generally not the biggest fan of all-inclusive resorts, but this was a nice one. Food was good, nothing super great, but I didn't starve. Wish the different hotels had more communication between them (concierge at one hotel didn't know the number for the water sports hut on its own property, so couldn't call to ask them if they were doing...

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1Thank JacqConn
Toronto, Canada
Reviewed 2 days ago NEW

I am 80 yrs old I was put in a room that was up steps quite a few and no buggys came past our room going to the lobby I have a lot of health problems ,now this was not our first visit it was our fourth the other three were excellent but since they have gone into Condos& time...

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2Thank sadiethelady
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal. We wanted to thank you for let us know about your experience and that you were content with the service in general, however we are sorry for the situation described. Our staff...

Lytham St Anne's, United Kingdom
Reviewed 2 days ago NEWvia mobile

Currently not well, had to see the doctor, all the staff have been so helpful in the resort and at the clinic. Doctor Julio Torres was exemplary in his manner and diagnosis. No one wants to be ill on holiday, however service was second to none. The young lady from customer service was outstanding

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2Thank sarah t
Nottingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

This resort is the biggest I have been too in my life..They provide golf buggies to take you all over the resort. Even back to your rooms when you've had a few to many. Room service could be better. Mini bar stocked every day. But could miss out on a towel or bath mat or beer or coffee on every...

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2Thank Kevin F
Southampton, United Kingdom
Reviewed 2 days ago NEWvia mobile

We are currently staying here and find the resort to be fantastic in many ways. It is incredibly clean around the grounds and all the staff that we have met ( with the exception of the reception team) have been very welcoming and friendly. There are a large number of restaurants of differing cuisine around the resort and most of...

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2Thank Berin1
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 2 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 630 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (additional charges apply). Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $239 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Luxury Bahia Principe Akumal Don Pablo Collection 4.5*
Number of rooms: 630
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 Romantic Hotel in Akumal
#4 On the Beach Hotel in Akumal
#5 Family Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
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Questions & Answers

Here's what travelers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travelers.
1,857 questions
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Questions? Get answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we had ocean front. it was amazing!”
 of 5 bubbles maryannd166, yesterday | Read review
“No kids then try adults only section - high floor, blocks 82 & 83”
 of 5 bubbles Robbo3524, yesterday | Read review
“If you having difficulties in walking ask for block 51& if you want an ocean view email prior to visit.”
 of 5 bubbles Sarah198030, yesterday | Read review
“Go for a sea view - definitely worth the little bit extra.”
 of 5 bubbles UKA_12, 3 days ago | Read review
“We had 5514 and it was fine.”
 of 5 bubbles Angelo_Berlin, 4 days ago | Read review
5 of 5
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