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Carretera Chetumal - Cancun Km 250 Playa Aventuras, Akumal 77760 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Regular temperature checks for staff
- Contactless check-in
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bahia Principe Luxury Akumal
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 22 hotels in Akumal
Location
Cleanliness
Service
Value
Travelers' Choice
Facilities and services 3 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an no additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 758 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (no additional charge) Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Diving
Golf course
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
Spanish
Location
Full view
47Car recommended
Grade: 47 out of 100
37Restaurantswithin 5 miles
26Attractionswithin 5 miles
Contact
Carretera Chetumal - Cancún Km 250 Playa Aventuras, Akumal 77760 Mexico
Name/address in local language
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Rental CarsSee rental cars from $5/day
12,505Reviews4,256Q+A100Room tips
Reviews
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Popular mentions
This is my 3rd time staying at a Bahia resort !! By far my favorite was Sia Kian all adult. Last time I was here I upgraded from Tulsa to Sia Kian. I’m staying at Akumal right now which is nice. The staff treats you like royalty if you have kids this is the better resort to stay in but if you are a adult Sia Kian is much better to stay in. Over all I have not been disappointed in Bahia resorts . Hope to travel to one if there resorts in a different country soon
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Date of stay: September 2020Trip type: Traveled as a couple
3 Helpful votes
Helpful
Responded yesterday
Dear TripAdvisor member, First, thank you very much for your stay at Bahia Principe Luxury Akumal Resort and taking the time to write your impressions and suggestions for improving the service we offer. The comments and suggestions we receive from our customers are very important to maintain quality and service in the Bahia Principe Riviera Maya Resort. If you need assistance during your stay, we invite you to contact a Guest Service Manager in our public relations department who will gladly assist you. Have a wonderful day, Lucero Alvarado Bahia Principe Luxury Akumal
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My husband I had booked in January for Sian Ka'an Grand Bahia Principe for August 2020. Due to Covid, we were bumped to the Luxuary Akumal, the same resort group. Initially we were concerned that we might not like Akumal as well as Sian Ka'an, and we were wrong! This is a beautiful property and the staff could not have been more welcoming. They work very hard to make your stay the best. And we were not disappointed! Every one of the staff from the front desk, drivers, guest services, concierge, servers, bar tenders, chefs and entertainment went above and beyond to ensure we had a good time and that our every need was met. On our second day (there for 14 days) we went scuba diving and my husband developed heat stroke and became quite ill. The staff assisted us to our room and checked on us frequently over the next 48 hours. They could not do enough to ensure that my husband was recuperating and had a doctor available if we needed. The entertainment is by far the best that we have seen at any resort in the Caribbean. The staff work very hard at ensuring the guests have a top notch show every evening. They are engaging and took time to sit for a few minutes to speak with us. Ivan was our concierge in building 83 and was fantastic. He took the time to place a call to Playa Del Carmen for us in search of a store that sold pewter and ceramics. He always had a smile and welcomed us back to our room. The bar service at the beach was fast and the servers, Maria and Marguarita were fabulous. They were pleasant each and every time they brought a drink to our chair, despite the 45 degree weather. All the staff at Los Corales were fantastic! We felt like we were at home with friends and family. The food was delicious and the presentation was beautiful. We had such a wonderful time at the Luxury Akumal and we can't wait to return!…
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Date of stay: August 2020
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Responded yesterday
Dear Guest : On behalf of our team we thank you for sharing your vacation experience at our hotel. It is a pleasure to know that you enjoyed your holidays, the staff, the service, the activities, the animation team and our facility. We are very touched to learn that your days at the resort were full of happiness and that our animation team made your stay unforgettable. It is an honor for us to receive your inspiring comments, which encourage our staff to work even harder providing the best possible service. Thank you for mentioning our staff, they have already received your congratulations. It will be pleasure to welcome you next time so that you could enjoy your vacations again at our resort. Do not hesitate to contact us at info.akumal@bahia-principe.com, to provide the best service possible for your future stay. Best regards, Lucero Alvarado Bahia Principe Luxury Akumal
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I read the reviews before the trip and was pleased at how highly regarded this resort was. But, wow, this trip by far exceeded my expectations! Bahia Principe now has life-long members! The service was impeccable, Miguel the server - cannot say enough about him! He made my 15th anniversary special with dinner on the beach and a couple of days later surprised my daughter with a birthday cake during dinner at the buffet. On her actual 6th birthday, the doorbell rang and we were once again surprised with a birthday cake. Kudos from the 6 year old! The kids club reminded me of a legit daycare. I did not have any reservations with dropping my child off in the morning. She was in excellent hands! The food - wow! Not the generic bland food of most all-inclusive resorts. I do not usually leave reviews but I can honestly say this is the first time I was truly able to check out and leave my work, home-school worries and anxieties behind. And Bahia Principe Luxury Akumal made that possible. Now off to plan my next trip for my return!…
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: Villas near lobby may be nosier. Great A/C. Iron was removed due to COVID but I received one...
See more room tips
5 Helpful votes
Helpful
Responded 1 week ago
Dear Guest, We are fascinated by your inspiring review. Thank you for mentioning our staff, they have already received your congratulations. Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day. We would like to welcome you again at our hotel to spend here another memorable holiday. Do not hesitate to contact us at info.akumal@bahia-principe.com, to provide the best service possible for your future stay. Best regards, Karina Guzman. Bahia Principe Luxury Akumal
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Definitely a place for real Vacation, where you're always treated like royalty from day one to the end of your trip. The staff are all ready for you to give you a warm welcome and a fresh stay...when you arrive it's about you and your family and everyone makes sure that once you get to your room you are comfortable 💯 % and they will check that everything is in place before they leave. Bahia Principe Akumal is the best place we've been so far....
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Date of stay: September 2020Trip type: Traveled with family
3 Helpful votes
Helpful
Responded 1 week ago
Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Bahia Principe Luxury Akumal. It is rewarding for us to know what you spent a wonderful days of holidays in the resort, positive comments always motivate the staff to provide excellent service. Thank you once again for your choice and we are looking forward to your next visit in order to repeat this very nice experience. Do not hesitate to contact us at info.akumal@bahia-principe.com, to provide the best service possible for your future stay. Best regards, Lucero Alvarado Bahia Principe Luxury Akumal
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Arriving the grounds are beautifully maintained. The staff is friendly, knowledgeable, professional and very helpful. The food was amazingly good. Great selection. We stayed in the adults only section. With a great view. The rooms are very sparse. There is no elevator so walking up and down stairs is great exercise. Plenty of activities and several pools. Will be returning
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Date of stay: August 2020
Rooms
Location
Service
3 Helpful votes
Helpful
PRICE RANGE
$125 - $669 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
758
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Claim Your Listing Frequently Asked Questions about Bahia Principe Luxury Akumal
Which popular attractions are close to Bahia Principe Luxury Akumal?
Nearby attractions include Akumal Beach (2.7 miles), Cenote Santa Cruz (2.8 miles), and Cenotes Sac Actun (4.6 miles).
What are some of the property amenities at Bahia Principe Luxury Akumal?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Luxury Akumal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Luxury Akumal?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Luxury Akumal?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Luxury Akumal?
Conveniently located restaurants include Turtle Bay Cafe & Bakery, Taverna Akumal, and La Palapa.
Are there opportunities to exercise at Bahia Principe Luxury Akumal?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Bahia Principe Luxury Akumal have an airport shuttle?
Yes, Bahia Principe Luxury Akumal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Luxury Akumal?
Yes, dry cleaning and laundry service are offered to guests.
Does Bahia Principe Luxury Akumal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Bahia Principe Luxury Akumal have any great views?
Yes, guests often enjoy the ocean view available here.