We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Akumal
Post
Inbox
Search

El Dorado Seaside Suites

Save
Carretera Cancun, km 95, Akumal 77710 Mexico
Lowest prices for your stay
Otel.com
Trip.com
$386
View Deal
$394
View Deal
Free cancellation until 11/28/19
Lol.travel
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (142)
Room & Suite (12)
Pool & Beach (10)

About

Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Business Center with Internet Access
Spa
Laundry service
Free internet
Internet
Hot tub
Sauna
Restaurant
Show more
Room features
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Suites
73Reviews3Q+A20Room tips
Traveler rating
  • 48
  • 15
  • 6
  • 2
  • 2
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Let me start off by saying that this hotel is immaculate. The people and staff are super friendly, even at 530 in the morning. Definetely use the personal concierge as ours was "Crystal" and she was amazing. we had gotten married 2 years prior but this was our official honeymoon and she went above and beyond for us. champagne to the room? yup. chocolate covered strawberries? Yup. dinner reservations set up to each place? Yup. flower petals on the bed? Yup. Some of the small things were perfect compliments to our trip. The restaurants had amazing food, tried everything i never had before. Being from buffalo, we eat hearty, so for gourmet eating, dont be afraid to order several plates. And ALL the desserts. lol. On the website, all the restaurants have a dress code for the most part. For breakfast, lunch, and dinner. Unless it was dinner though, nobody payed any attention to that. I did see people outside the code for dinner, especially with sandals, just dont dress like a bum, although i didnt see anyone get turned away by staff. Def book your dinners like a day before, or at the least early in the morning. We did and yet at times were late or early because we were drunk lol. Every time however, they were very accommodating. House wines are free, others you have to pay for. Mia casa - we talked to many people and everyone seemed to have a different opinion on the Italian venue. after eating there though we thought was awesome. Driftwood - was where we ate most often, simply bc it was so close to the swim up bar and you could be in your swimming trunks. food was delicious every time. both the buffet items and menu items. def try the catch of the day. Klay talay the asian spot was super yummy, didn't dislike 1 piece of sushi or any other item. Sandwhicherie - I thought this was the only place where the food was mediocre. but we only ate here once and there are a bunch of items. Gourmet pub - Excellent. and the tequila at the end was even better. Seaside market - best breakfast spot ever. everything and anything you want on an omelette. and wonderful mimosas. Ok more about the hotel itself: Get the weekly schedule from the concierge and check things out. the coconut painting looked wonderful, DO NOT miss the foam party in the pool, it was outrageous fun. we stayed on the 4th floor, and the water outside the room balcony was always cold, so we barely even utilized it. the view was pretty amazing tho. i think the ground floor swim ups are probably much better because of the bar. The front desk can exchange your money into pesos. And there is also an ATM that gives american money, to the left of the lobby (it's kinda hidden). The shuttle in constantly running, so just wait 10 minutes and it'll be back around. Have a seat on the hammocks on the water, yes, the waiter will still bring you drinks, and put them at a table. I suggest bringing about $200 for tips for the week. We kinda stuck by $2 for breakfast, $3 lunch, and $10 for dinner. Now for the bad news. If you go maroma for any excursions, like snorkel, dolphin, deep sea fishing...and you eat at the restaurant, do not let them tell you they dont take cards only cash. they 100% do take credit cards. There is also an ATM in the store, but both mine and my wifes cards for whatever reason would not work in the atm. it kept saying "Invalid card". Timeshare aka exotic club. Crystal our concierge put us in touch with brenda to give us the spiel. they were both sincere and genuine. However the head honcho "Gabriel", while knowledgeable about the inner workings, im unsure about. We liked the idea of the timeshare, and were actually interested in it, but literally in the room to sign the paperwork with the lawyer, and after putting down a deposit, found the lawyers phone sitting on his desk recording the conversation me and my wife were having as they stepped out of the room. honest mistake, or shady business? you be the judge. Everyone seemed shocked when i found it,and nearly lost my cool on the staff, and they did give us a transfer to the airport in a limo..but i dunno. wasn't happy about it, and decided against going with this company because of it. definitely rubbed me the wrong way. BTW the emerald club that normally goes for 69k, they were gonna give it to us for 24k. so there plenty of wiggle room there. And the flight certificates, you can only use 1x a year. they will give you anything to sign. champagne, candlelight dinner on the beach (amazing), discount on spa stuff. They offer 50% with the membership, but we booked through our travel agent and got 50% off. just gotta find the right deals at the right time. if your rich and can afford the $2k a night bungalows on the water, then this membership is for you. Overall it was an incredible experience, minus the timeshare portion. If it wasn't for the way it went down, id come back to this hotel. But simply because of that, i wont be back. the highlight was 100% was the sky massage. 2 tiers up, on the beach, as the sun sets, with the waves crashing. relaxing is an understatement.
Read more
Well worth booking a Premium suite as the room is large and bathroom well spaced out with separate shower and toilet . Double sinks and a jacuzzi. The balcony had a double bed size mattress as well as sun chairs . Those on ground floor also had the luxury of the sun beds in the swim up area. Plenty of restaurants to choose from ,two being buffet ones and the others bookable. Staff all very friendly. Fascinating watching the eggs being cooked at breakfast from the omelettes being cooked on the griddle to the fried eggs and the ones just dropped in water to poach. Good choice of food, There was entertainment in the evenings but for us it started quite late- 9.30pm which meant hanging around after the evening meal. We had a couple of early starts with excursions so had to be back in the room by 10. Only down side was the map given on arrival was not very big so it was difficult to work out where anything was. Also the room that the Tui reps used for the welcome meeting was to big and high so the acoustics were not good.
Read more
First ever review. So booked with TUI after the TC debacle and was told the hotel was amazing (the fact it’s a TUI hotel, maybe a thought). Went for a junior suite with garden view as was all that was offered, also 4th time in Mexico and usually the rooms are all pretty similar except beech view or swim up option. So arrived first night and on entering the room I can say my partner and myself were extremely disappointed in the room. The decor was poor and it looked extremely tired, the shower was more like a tap and the walls were paper thin (neighbours sounded like having a ball). Day 2 and TUI welcome meeting and was not focused on that, but either wanted a room move or a hotel move. Long and short of it moved into the premium rooms, which were suitable for a 5 star (previous room a 3 at best) and started to enjoy the holiday though almost another £700 out of pocket. Won’t go to into detail but I think TUI we’re just making up the price for our holiday all along (if TUI read this please get in touch and more than happy to explain). Moving forward, into the second week now and really enjoying the hotel, the food has been a pretty high standard, the boutique burger bar for lunch is a fave as well as the Italian on the sensimar side. The gym is adequate for a hotel and there is plenty of entertainment. Would we come back? Still not sure! Picture posted of bathroom mirror, looking like a ship salvage.
Read more
Service at this adults only resort is second to none - two of the waiting staff remembered us from last year and made us feel extra special every time they saw us. Javier at Arricefes on breakfast service was amazing and Abraham at Beach BBQ lunch service was also fabulous, although we only found him on our penultimate day, which was a shame. The egg chef at Arricefes, Maria, is amazing and a wizard with her egg cooking skills, she's very accommodating and every style of eggs we had were fabulous. Variety of food and restaurants is fabulous and this year, we felt that the reservation for dinner system worked so much better. Some restaurants may need a couple of days notice, but most of them can be booked on the day - so long as you don't mind eating late on some busy days. You're in control of that though, if you plan ahead or if you're up and out early. Room service menu is also great, not to mention, a life-saver if you've had a few more drinks than you planned on and are a bit worse for wear. Trips/Excursions: Coba Maya and Tulum were our favourite trips last year; Sian Ka'an was also something out of this world - but you need a strong back to survive the dirt track road, which takes about 45 mins to an hour to get down before you go exploring with your guide. If you have a back issue and you're not in a Range Rover type vehicle, sit as close to the front of the bus as you can - it gets ridiculously bumpy! Coco Bongos is a must - although we were a little disappointed this year - that's nothing to do with this resort though as they're separate entities. Definitely grab a taxi there as opposed to taking the coach transfer - you'll get a better seat if you're paying for the Gold/higher package - a little pricier, particularly on a Friday/Saturday, but you can't go to Mexico and not visit it - they have 2 though, so be sure to book for the right one - we went to Playa, not Cancun. You can always grab the coach transfer back, but you need to make sure you let the staff know which resort you need to go back to, as the bus station is around a ten minute walk - obviously much longer when inebriated! That being said, a taxi there and back will cost you around 400 pesos, which is well worth it. The Traveller's Table was a new option this year and we highly recommend it - dishes prepared by the 2013 Masterchef winner, all paired with some great wines and a trip through the ages, with great company. Immerse yourself in it and you will have the most amazing night! Not to mention the Tequila and Mezcal shots available pretty much on tap - if you can hold your drink, this is the night for you! Chichen Itza was fabulous this year, although you're no longer able to climb the structure. This one is much more open-air, so be sure to take your sunscreen and a hat. There is water available on your transfer but I'd say take an extra one, or there are shops dotted around where you can grab some, so take your pesos.
Read more
Can’t say enough about this hotel. Amazing place with amazing staff. Especially Manuel Palma the beach butler!! He was amazing and made us so welcome every day. He couldn’t do enough and we always looked forward to seeing him. The bars and restaurants are amazing. It was great getting out to and about in the local area. Amazing holiday and we will be back. Thanks
Read more
Previous
PRICE RANGE
$233 - $660 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about El Dorado Seaside Suites
Which popular attractions are close to El Dorado Seaside Suites?
Nearby attractions include Akumal Beach (4.9 miles), Cenote Santa Cruz (5.0 miles), and Chikin Ha (3.2 miles).
What are some of the property amenities at El Dorado Seaside Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at El Dorado Seaside Suites?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to El Dorado Seaside Suites?
Conveniently located restaurants include Jessie Gelato, Chic Cabaret & Restaurant, and Turtle Bay Cafe & Bakery.
Are there opportunities to exercise at El Dorado Seaside Suites?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is El Dorado Seaside Suites accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.