Hotel room and food just fabulous! Beware of the tub in the room as it has black bits feeding into the water through the jets? was in need of a clean. Apart from this minor detail the staff and service was very good and the programme they had to offer the guests was also fab complete with an experience on the beach with the amazing spiritualist! Thank you for a memorable stay!
We recently returned from a most excellent stay at Unico 2087 resort near Tulum Mexico. The facilities are relatively new and in spectacular shape. The restaurants are diverse with large menues to choose from. Our room was large and extremely well appointed and very quiet. The pool and outdoor areas are inviting, fun filled or quiet and extremely relaxing with excellent pool food and bottomless drinks expertly prepared. It’s easy to say that we had a very comfortable, relaxing, exhilarating and pampered two weeks at Unico 20 87. The staff was exemplary in every way! Special mention going out to Mario in Mura House the Japanese restaurant. Mario was the most attentive and interesting waiter that we have ever had! Lauren, Juan & Javier - thank you for helping us make the most out of our two week vacation! You guys really hit home run after home run! Outstanding! Diamanté and Angel at Mi Carisa, a most excellent Italian restaurant - we loved the special attention to DonnaLee’s birthday celebration! The Mariachi/waiters birthday song in Spanish was memorable! We will never forget your hospitality! Alejandro was the best poolside captain we most certainly will ever have. Everyone was happy when Alejandro was on duty! Fernando our poolside bartender makes the best tasting drinks and he introduced us to 400 Rabbits Mezcal. - a tasty Mescal with a smoky aroma. Guadalupe & other caring staff kept the drinks flowing at our poolside loungers & cabana. Great food was available whenever we wanted something to eat. Poolside dining was most excellent with salads, chicken strips, burgers, pizza from a wood fired oven, guacamole, ceviche and so many other wonderful tasty treats! Luna Leticia always kept our room neat tidy and smelling oh so beautifully tropical with the available aromatherapy choices. The chocolate making class was unique, interesting, hands on and extremely tasty! Yummy. Thank you Martha, Leidy Ddc Cordova, Marvin and all of the extremely hard working staff that helped make our stay so pleasurable 🙏. I highly recommend staying at Unico 20 87. You will be delighted at your choice! We will certainly be back!…
We love visiting Unico and have visited now 3 times. This time however the food was not “as good” as we had remembered and the attention to details by housekeeping that always made us feel welcome, were lacking when we first arrived. Roger however, our local host, went above and beyond to make sure that we enjoyed our week and our anniversary. Because of Roger’s efforts to make sure we enjoyed our vacation and felt valued as a customer, we will continue our loyalty to the Unico brand.
This was our fourth trip to Unico and it was, as on previous occasions, OUTSTANDING. I can’t say enough about the food, at any of the restaurants. Our favorite, this time, was a tie between Cueva Siete and the Teppanyaki at Mura Mura. Mi Carisa came a very close second. We ate dinner there twice, and breakfast (a la carte) one morning. The breakfast buffet at 2087 is also very good, and so were the dinners we had there (twice). We ate at Mura Mura a second time, at a regular table. I highly recommend their lobster fried rice. The pools are all very nice. We spent most of our time at the Legendary pool, but also enjoyed the Escondido pool. We tried the beach one day. There was some washed-up seaweed that was being cleaned up, but we found an area that was very clean. The water was warm and very clear. We missed the evening shows they’ve had in the past. This time around all they had was a few nights of dancing, including a silent disco, and one night of games. The staff, every one of them, is very friendly and attentive, but I want to recognize some who made our stay extra special. Our Butlers, Roque and Carlos, thank you so very much for your excellent attention throughout, especially since we came in a large group (ten of us). They had their hands full but came through each and every time. I also want to recognize Guadalupe at the Legendary pool. I remembered her from the last time we visited. She was, once again, amazing. Jasel at the 2087 Grill, Rogelio at Mura Mura Teppanyaki, and Eli at Cueva Siete (best Mayan coffee ever). And last but not least, Diego at the Palmera Lounge. Excellent bartender. Thank you all, and hope to see you again when we come back, November 2023.…
Unico is a top notch resort! The staff are all very attentive and helpful. Ismael served us while we were at the pool and he was AMAZING! He is a great person and really made our trip magical. Ismael was very knowledgeable and could answer anything and everything we asked about. Our local host Sebastian was excellent. He was very helpful and made sure we had everything we needed. Claudia served us one day at breakfast and was very sweet. She made a personal connection with my wife which really made made us feel welcomed and at home. I highly recommend Unico to anyone looking to come to the area!
The best service at all times! Never slacked, they went above and beyond to meet all of our requests and I really hope to see them again the next time I go. Highly recommend and thank you very much for everything.
They were the best ever I loved having him assist me all week, I will definitely make sure to come back. They wen above and beyond to meet the best of our abilities. Definitely recommend this experience I already want to go back !
Wonderful stay with an amazing ocean view. Fantastic multi level pools with great poolside service. Our staff Javier and Rodrigo were top notch in their service and very attentive. We thought the food was great, fun bar ambience and great spa services.
This is our 3rd time at Unico 2087. We love this place. It continues to be such a relaxing place to unplug and enjoy quality time together. The food is very good. The service is even better. You always feel taken care of by the staff. This particular time our local host was Roger. He was excellent to say the least! Proactive with everything. It was like he knew what we were going to ask. Luis, our waiter at Mura house was awesome at his job, as well as Wilberth at 2087 Grill. Lastly, Gudaloupe who took care of us by the pool was a sweetheart and amazing at her job. Highly recommend Unico 2087. FYI - the lobby smells incredible and they sell the scent in the store
Wow, I am not sure where to start. I’m sorry that people below could possibly turn you away from this resort over silly things. This resort is INCREDIBLE! I pride myself in finding class resorts/hotels and am a pretty picky person. So let’s start with a review to hopefully make you go if you are on the fense! First off, this resort was highly recommended by a handful of people. Really positive experiences from them as well! Transfers booked through UNICO, 5/5. Driver was friendly, kind, attentive and gave you a beer right off the back :) He drove safely and got us there in great time to and from the airport. The SUV was clean and well maintained. (On tour is who the hotel uses). Once we arrived to the hotel it was person after person offering help, being so kind and always there for you. We first met with Ernesto (SUPER kind guy) and helped us with the basics of getting use to the resort etc. He then set us up with a hotel presentation and those workers were also wonderful and very helpful. Once we finished with them, we got to meet our local host (who makes your reservations, your go to person during your stay, the most helpful person during the time there. We got paired with Sebastian! We were so thankful we did to. He was the best we could have asked for! Always there for us, and always wanting to do more/help. He also was so pleasant to speak with anytime you needed to. He brought us a little honeymoon gift which was so kind! Sebastian, thank you for going above and beyond for us!! Every single staff member would greet us, ask if we needed anything or just take the time out to help us with Spanish :) we thought that was a cool touch. A few people we’d personally like to thank again and send kudos to is; Charle (pool waiter) our FAV guy! Incredible person with the best soul. Victor (pool waiter), Victor (te amp victor) from bingo and other activities. WHAT A PERSONALITY! Always brought the energy! Angie, pool activities. She was so funny and such a great instructor! Carlos we who had for mixology, he was so cool. One of the best experiences ever! He was overly kind and so good at his job. Herme, a very sweet pool waiter. Lucy, LUCY!!!! Our shots girl and the best pool instructor/activity person. She had energy and a personality like I’ve never seen. We loved her so much!!! Lastly, our spa girls Maricela and Karla Nicolasa, the best couples massage we’ve ever had! The spa is a little more expensive but it’s a great experience. There is so many other staff I wish I took everyone’s name down. Every restaurant has the best workers with a few that weren’t as kind as others like anywhere. The food, wow. The best food I think you’ll ever have at an all inclusive. Easily. Mexican that is classic with a contemporary vibe. Best food ever. The Italian restaurant is good, delish pasta and lots of amazing treats! The Mura house Asian is INCREDIBLE!!! Our fav restaurant!!! The hibatic and also the regular menu are amazing. The best experience!! 20. 87. Another perfect spot. More classic grill food but every single dish that came from here was spot on perfect. They also have breakfast (buffet) in the mornings and can go without a reservation for lunch! The lunch menu, 20/20!!!! The cafe Inez is great for coffee, pastries and paninis! Really good grab and go. The Mexicans Mochas are to die for! Pool food is good too, nothing to crazy but does the job and taste good! THE COCKTAILS!!! Wow the mixology people really have made that worth wild. We never had a bad drink. The balm bar and the “night club” are fun, great little chilled spots or fun for dancing. We loved the silent disco and bingo! Great spot for a little fun! The beaches are fair, they are a little rocky but the resort has a spot to the left when you walk down that can get you into the water without the rocks. We loved going to ocean. The pools are well kept, clean and a boat load of fun. The quiet pool is nice to for reading. We loved all the activities and exercise classes you can do at the pool! The rooms are spotless, comfy and classic. We had some AC issues but all and all they are perfect. The swim up room was totally worth it. Ask for a room with afternoon sun unless you want to have some cold water! Thanks UNICO for the best honeymoon experience and we can’t wait to come back!!!! This place is so special to us! …
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