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Manzana 22 Carretera Federal 307 Km 260, Akumal 77710 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from UNICO 20 87 Hotel Riviera Maya
More questions?
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 20 hotels in Akumal
Location
Cleanliness
Service
Value
Travelers' Choice
UNICO 20°N 87°W Hotel Riviera Maya Experience a new category of all-inclusive. Set on the stunning white beaches of Riviera Maya, UNICO 20°87° immerses guests in the culture of the region, from the locally-inflected cocktails and cuisines to the art in the rooms. Three unique pools and a holistic spa and wellness center drive home a sense of relaxed luxury, while exciting pop-up events insert a touch of spontaneity into the experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
On-demand movies
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, Spanish
Location
Full view
Contact
Manzana 22 Carretera Federal 307 Km 260, Akumal 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $18/day
4411Reviews1208Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
I must say we had an amazing time as we came to relax. Food was amazing especially the Japanese restaurant, our favorite. The only thing it lacked was night life, maybe a band outside? I was told the hotel concept was relaxing but some sort of show at night would have made our stay 5 ⭐️. The night club closed at midnight just when it was getting better. Also, at the pool, the music was not that great, it was boring. Caribbean hotels need the Spanish music , which really brings up the fun. We requested it and it was played 1 hr before putting speakers away when there were almost none at the pool. But besides that, the hotel is amazing!!
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Date of stay: November 2021Trip type: Traveled as a couple
Helpful
Hotel's Favorite
I had 5 cruises canceled due to Covid 19, so I decided to try my first all inclusive vacation. I called a travel agent and told her to send me somewhere open. My friends decided to wait out Covid, so I traveled solo. It was amazing. From arrival late in the evening, to an early morning checkout, every detail was perfect. The resort was beautiful and kept clean. My local host, Pascual met me on the morning after I arrived. He got my excursion vouchers, verified spa treatments, checked on my departure transportation, and even had the bell boy there to get my luggage to the lobby at 3:55 am. It was wonderful knowing I didn't have to worry about little details. Food: i ate dinner at each of the 4 restaurants and never had a bad meal. I was there for 7 nights and struggled to decide which restaurant I didn't want to eat at twice. Room service was also delicious, but it does take a while. So order earlier. (They will give an estimated time, so you can decide if you want it delivered still. ) Breakfast was only OK, but the lunch at the restaurant and poolside were really good. Spa: they have inclusions, where spa services only cost a 25% service charge. I had 3 spa treatments that were at least 80 minutes each and all of them were wonderful. Beatrice gave the best lava stone massage ever. My favorite excursion was Rio Secreto. The pool service was outstanding. I'm fair skinned and they moved my umbrella to keep me in the shade. I also enjoyed setting up in a lounger on the beach. Reading a good book while they brought me amazing cocktais. I can't wait to go back.…
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Date of stay: October 2020Trip type: Traveled solo
22 Helpful votes
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded Nov 26, 2020
Dear conniew964, Thank you for taking the time to post your well detailed review, regarding your recent visit to our hotel and for sharing with us the great experience you had during your vacations. We are sorry to hear that your original plans were cancelled due to the pandemic, however, we are happy to know that "thanks" to this you were able to try your first all inclusive experience with us. I am pleased to know you could try all our restaurants and everything was delicious, I am also glad to know about the great service received by our staff and that you even had the opportunity to do siome excursions and some spa treatments. Thank you for giving us the opportunity to serve you, hope this is not the last time we see you here! Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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Loved the Unico experience. Carlos, our host did all our reservations and bookings for golf, restaurants, spa etc and via WhatsApp if we couldn’t meet him which was great. Plenty organised all day with Entertainment Team,including Manu, Victor and Rafael, all really engaging and fun. Beach was fab, pools were great, quiet pool plus party/activity pool. Great spa had massages and hair cut/styles all excellent. Really safe and clean, good practice with masks/temp checking. We had Alcoba twin and Estancia suite both beautiful but the suite was huge and amazing. Will definitely return.
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Date of stay: November 2021Trip type: Traveled with family
Helpful
+1
Unico was amazing. The service, food, atmosphere couldn’t have been better. Attentive to every need.
Totally impressed with everything. The food was fabulous. The grounds were immaculate. If you go, make sure that these individuals are part of your stay. Ricardo, server at 20 87 restaurant Carlos and daniel on the pool deck and last but not least Alex as your local host……request them All! They made my girlfriends 50th birthday amazing in every way. Can’t thank them enough. Unico isn’t the biggest party locale but it’s beaches, property and food options checked everything we were looking for. The names above, GO SEE THEM!
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Get a travel agent that knows the area and surrounding properties. Ours was great. Helped with...
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Helpful
Our weeklong stay at UNICO was our first vacation in a LONG time and it was exactly what we needed. There were plenty of activities to choose from on days when we wanted to be a bit more active and between the beach and the "quiet" pool there was ample space to relax, read, and enjoy the sun. The staff were extremely helpful and friendly, and we loved our personal host! I would 100% recommend UNICO if you are looking to celebrate something (we were on our belated honeymoon) as they go above and beyond to make you feel special.
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Review collected in partnership with this hotel
Date of stay: November 2021
Helpful
PRICE RANGE
$330 - $2,375 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
448
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Claim Your Listing Frequently Asked Questions about UNICO 20 87 Hotel Riviera Maya
What are some of the property amenities at UNICO 20 87 Hotel Riviera Maya?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at UNICO 20 87 Hotel Riviera Maya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at UNICO 20 87 Hotel Riviera Maya?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at UNICO 20 87 Hotel Riviera Maya?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to UNICO 20 87 Hotel Riviera Maya?
Conveniently located restaurants include CHIC CABARET & RESTAURANT, Portofino Restaurant, and SPORTS BAR.
Are there opportunities to exercise at UNICO 20 87 Hotel Riviera Maya?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does UNICO 20 87 Hotel Riviera Maya have an airport shuttle?
Yes, UNICO 20 87 Hotel Riviera Maya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does UNICO 20 87 Hotel Riviera Maya have airport transportation?
Yes, UNICO 20 87 Hotel Riviera Maya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at UNICO 20 87 Hotel Riviera Maya?
Yes, dry cleaning and laundry service are offered to guests.
Does UNICO 20 87 Hotel Riviera Maya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at UNICO 20 87 Hotel Riviera Maya?
The staff speaks multiple languages, including English and Spanish.