UNICO 20 87 Hotel Riviera Maya
Manzana 22 Carretera Federal 307 Km 260, Akumal 77710 Mexico
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About
#3 of 19 hotels in Akumal
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.6
Travelers' Choice
UNICO 20°N 87°W Hotel Riviera Maya Experience a new category of all-inclusive. Set on the stunning white beaches of Riviera Maya, UNICO 20°87° immerses guests in the culture of the region, from the locally-inflected cocktails and cuisines to the art in the rooms. Three unique pools and a holistic spa and wellness center drive home a sense of relaxed luxury, while exciting pop-up events insert a touch of spontaneity into the experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
On-demand movies
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Spanish
Location
49Car recommended
Grade: 49 out of 100
18Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Manzana 22 Carretera Federal 307 Km 260, Akumal 77710 Mexico
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5385Reviews1277Q+A100Room tips
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Most Recent
Unico hotel is the first 5 star resort I’ve ever stayed at. I wanted to splurge and celebrate my 40th birthday with my sister’s and best friend. I am so glad we decided to stay at Unico. From the moment you walk in you are pleasantly welcomed with a wonderful scent of the lobby. Most of all the worker’s are all very friendly and attentive. Any time we needed anything like room service or house keeping it was taken care of with urgency. We especially had the pleasure of having Emiliano as our personal concierge. He was very helpful in moving us to a different room that had an ocean view like I requested. He was also readily available in answering text messages when we had questions. He even surprised me on two different days with birthday treats in our room. The restaurants were all delicious especially the Cueva Site. I am extremely grateful for Unico resort for making my 40th bday trip so memorable and special. I definitely plan on referring everyone to stay there! 10/10 hands down!…
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
We recently returned from a most excellent stay at Unico 2087 resort near Tulum Mexico. The facilities are relatively new and in spectacular shape. The restaurants are diverse with large menues to choose from. Our room was large and extremely well appointed and very quiet. The pool and outdoor areas are inviting, fun filled or quiet and extremely relaxing with excellent pool food and bottomless drinks expertly prepared. It’s easy to say that we had a very comfortable, relaxing, exhilarating and pampered two weeks at Unico 20 87. The staff was exemplary in every way! Special mention going out to Mario in Mura House the Japanese restaurant. Mario was the most attentive and interesting waiter that we have ever had! Lauren, Juan & Javier - thank you for helping us make the most out of our two week vacation! You guys really hit home run after home run! Outstanding! Diamanté and Angel at Mi Carisa, a most excellent Italian restaurant - we loved the special attention to DonnaLee’s birthday celebration! The Mariachi/waiters birthday song in Spanish was memorable! We will never forget your hospitality! Alejandro was the best poolside captain we most certainly will ever have. Everyone was happy when Alejandro was on duty! Fernando our poolside bartender makes the best tasting drinks and he introduced us to 400 Rabbits Mezcal. - a tasty Mescal with a smoky aroma. Guadalupe & other caring staff kept the drinks flowing at our poolside loungers & cabana. Great food was available whenever we wanted something to eat. Poolside dining was most excellent with salads, chicken strips, burgers, pizza from a wood fired oven, guacamole, ceviche and so many other wonderful tasty treats! Luna Leticia always kept our room neat tidy and smelling oh so beautifully tropical with the available aromatherapy choices. The chocolate making class was unique, interesting, hands on and extremely tasty! Yummy. Thank you Martha, Leidy Ddc Cordova, Marvin and all of the extremely hard working staff that helped make our stay so pleasurable 🙏. I highly recommend staying at Unico 20 87. You will be delighted at your choice! We will certainly be back!…
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Rooms in Building One have a panoramic view of the resort and Caribbean ocean. Request an upper...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
10 Helpful votes
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded Feb 5, 2022
Dear CuriousColin, Thank you so much for taking the time to post your comments about your visit to our hotel and for sharing with us the great time you had with us, thanks in good part to the service delivered by our team. I am glad to know that you felt our resort warm service since the moment you stepped inside and this was a constant during your whole experience. Thank you for staying with us, we look forward to see you back in the future. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our 2nd time to UNICO 2087. It was a wonderful trip. Looking forward to their UNICO 1877 resort opening in Montego Bay, Jamaica in the next few years! Word of caution: DO NOT agree to go to a breakfast with the Legendary concierge unless you want to waste a few hours and get badgered about a sneaky time share. We read horror stories of people walking out that paid over $18,000 USD. Total rip off. Luis and Rogelio are wonderful waiters at Mura House and Emiliano is an attentive and helpful local host! Great experiences with all the waiters/waitresses we had at all of the restaurants.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Snag a spot early at any of the pools - tip your pool guy and he will make sure your spot is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The food and the hotel were fantastic. It was very clean, the staff was great too. We were there for my brother’s wedding and they did a wonderful job! One of the outstanding staff was Maria at the Italian restaurant for breakfast. Another outstanding employee was at the Mexican restaurant, two of the chefs cooked mahi mahi and red snapper that my brother caught, it was amazing! The waiter and the manager at the restaurant also went above and beyond. Our waiter made a delicious coffee drink called the Mayan for dessert. We also did the mixology class, the master mixologist was great and very knowledgeable, we made the best margaritas!
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 2 days ago
Dear Jennifer F, Thank you so much for posting your great comments about your visit to our hotel and for sharing with us the beautiful pictures of your experience. We are glad to know that our staff, food, drinks and facilities met all your expectations and helped to deliver an enjoyable time. Thank you for your visit, hope we can have the honor of your visit very soon again. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A nice resort in a beautiful area. Their service was excellent. The restaurants had great food. The room was always clean. The resort is well maintained. The beach in this area is not super pretty but still a nice place to hang out.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 2 days ago
Dear Ryan F, Thank you so much for taking the time to share with us your great comments and experience at our hotel. We are happy to know that you had a great time and especially enjoyed our restaurants and its food, grounds and the service delivered by our staff. Thank you so much for your visit, we look forward to see you again in the future. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love UNICO. This is our 5th time here. The food is delicious. The service at the pools is outstanding. Javier and Rodrigo were amazing Butlers , seeing to our every request. We had three appointments at the spa which were incredible. The pools were beautiful. The beach here , however is not great. It’s small and often covered with seaweed. Although they are constantly removing the seaweed, it still accumulates. If you are looking to stay on the sand and beach, it’s not the place. But if you’re looking for beautiful views and pools with outstanding service and food, this is the place!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 2 days ago
Dear Shari S, Thank you so much for sharing with us your five-star review about your recent visit to our hotel and for posting the highlights of your vacations. We are pleased to hear that most of the great memories came from the excellent service delivered by our staff, especially from your butlers, Javier and Rodrigo, so I'll make sure to share with their manager your kind comments. Thank you so much for staying with us, hope to see you back very soon again. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately my expectations was to hight. The hotel was nice abs beautiful , but for some reason I was expecting more. Spa pricing are ridiculous expensive to be in Mexico , I get the same service and luxury for less price in Europe and USA.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 2 days ago
Dear mwdonez , Thank you very much for taking the time to share your review about your recent experience at our hotel. We are sorry to hear that not all your expectations were met, especially due to the spa pricing, however, we thank you very much for your feedback as it will help us improve our service and future guests' experiences. Thank you very much for your visit, hope we can see you again in the future and we can improve your experience. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unico is an awesome experience. Everyone in our party loved the food, the spa, and the excellent service. If you're looking for a photographer, choose JJ Studio! Nallely, Emilio, and team were thoughtful, on time, and overdelivered way beyond on our expectations. We couldn't recommend them enough.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 2 days ago
Dear Carlos R, Thank you so much for taking the time to share with us your great comments about the service from the in-house photography team and overall experience at our hotel. We are happy to know that you had a great time and especially loved the photo session carried out by the JJ Studio team. Thank you so much for your visit, we look forward to see you again in the future. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was amazing the hotel is beautiful and extremely clean, the restaurants are so good, great activities. We had so much fun. I really enjoyed and recommend this hotel to anyone. Claudia and Rudy Ramirez
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 2 days ago
Dear Claudia and Rudy Ramirez, Thank you so much for posting your great comments about your visit to our hotel and for sharing with us the pleasant experience your had. We are glad to know that our staff, food, drinks and facilities met all your expectations and helped to deliver an enjoyable time. Thank you for your visit, hope we can have the honor of your visit very soon again. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort is a great place to relax and unwind. The food was delicious! Our favorite restaurants were Mi Carisa and Mura house but all were great! Our personal host Laura was fantastic! She sent daily activities and was always readily available to assist with booking excursions, dinner reservations or any needs we had. There are several pools and it was always easy to get a lounger and umbrella. Our rooms were super clean. Housekeeping did an amazing job and were super quick. All around a great resort.
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 2 days ago
Dear Laurie D, Thank you so much for taking the time to share with us your great comments and experience at our hotel. We are happy to know that you loved Mi Carisa and Mura House and especially enjoyed the amazing service delivered by your Local Host Laura, who went above and beyond to make your stay even more pleasant. Thank you so much for your visit, we look forward to see you again in the future. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$483 - $627 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
448
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Claim Your ListingUNICO 20 87 HOTEL RIVIERA MAYA - Updated 2023 Prices & Reviews (Akumal, Mexico)
Frequently Asked Questions about UNICO 20 87 Hotel Riviera Maya
What are some of the property amenities at UNICO 20 87 Hotel Riviera Maya?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at UNICO 20 87 Hotel Riviera Maya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at UNICO 20 87 Hotel Riviera Maya?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at UNICO 20 87 Hotel Riviera Maya?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to UNICO 20 87 Hotel Riviera Maya?
Conveniently located restaurants include CHIC CABARET & RESTAURANT, rodizio, and Tempayaky restaurante.
Are there opportunities to exercise at UNICO 20 87 Hotel Riviera Maya?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does UNICO 20 87 Hotel Riviera Maya have an airport shuttle?
Yes, UNICO 20 87 Hotel Riviera Maya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does UNICO 20 87 Hotel Riviera Maya have airport transportation?
Yes, UNICO 20 87 Hotel Riviera Maya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at UNICO 20 87 Hotel Riviera Maya?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at UNICO 20 87 Hotel Riviera Maya?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does UNICO 20 87 Hotel Riviera Maya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.