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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from UNICO 20 87 Hotel Riviera Maya
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Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 20 in Akumal
Location
4.6
Cleanliness
4.9
Service
4.7
Value
4.6
UNICO 20°N 87°W Hotel Riviera Maya Experience a new category of all-inclusive. Set on the stunning white beaches of Riviera Maya, UNICO 20°87° immerses guests in the culture of the region, from the locally-inflected cocktails and cuisines to the art in the rooms. Three unique pools and a holistic spa and wellness center drive home a sense of relaxed luxury, while exciting pop-up events insert a touch of spontaneity into the experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
On-demand movies
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Spanish
Location
Full view
Contact
Manzana 22 Carretera Federal 307 Km 260, Akumal 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
4704Reviews1238Q+A100Room tips
Reviews
Traveler rating
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Most Recent
We are just back in the UK after a fantastic 8 nights at Unico, it was well worth the long journey. The hotel is beautifully appointed throughout down to every detail. There are four restaurants and the food in them was stunning, especially the Mura House. The drinks were quality and plentiful with some gorgeous cocktails, the Balam cocktail in the Balam bar particularly good. Our room Concierge Alberto was a star, making dinner reservations(recommended) for us and was there for us every step of the way. We are already planning our next visit.
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Date of stay: May 2022Trip type: Traveled
Helpful
+1
Hotel's Favorite
We recently returned from a most excellent stay at Unico 2087 resort near Tulum Mexico. The facilities are relatively new and in spectacular shape. The restaurants are diverse with large menues to choose from. Our room was large and extremely well appointed and very quiet. The pool and outdoor areas are inviting, fun filled or quiet and extremely relaxing with excellent pool food and bottomless drinks expertly prepared. It’s easy to say that we had a very comfortable, relaxing, exhilarating and pampered two weeks at Unico 20 87. The staff was exemplary in every way! Special mention going out to Mario in Mura House the Japanese restaurant. Mario was the most attentive and interesting waiter that we have ever had! Lauren, Juan & Javier - thank you for helping us make the most out of our two week vacation! You guys really hit home run after home run! Outstanding! Diamanté and Angel at Mi Carisa, a most excellent Italian restaurant - we loved the special attention to DonnaLee’s birthday celebration! The Mariachi/waiters birthday song in Spanish was memorable! We will never forget your hospitality! Alejandro was the best poolside captain we most certainly will ever have. Everyone was happy when Alejandro was on duty! Fernando our poolside bartender makes the best tasting drinks and he introduced us to 400 Rabbits Mezcal. - a tasty Mescal with a smoky aroma. Guadalupe & other caring staff kept the drinks flowing at our poolside loungers & cabana. Great food was available whenever we wanted something to eat. Poolside dining was most excellent with salads, chicken strips, burgers, pizza from a wood fired oven, guacamole, ceviche and so many other wonderful tasty treats! Luna Leticia always kept our room neat tidy and smelling oh so beautifully tropical with the available aromatherapy choices. The chocolate making class was unique, interesting, hands on and extremely tasty! Yummy. Thank you Martha, Leidy Ddc Cordova, Marvin and all of the extremely hard working staff that helped make our stay so pleasurable 🙏. I highly recommend staying at Unico 20 87. You will be delighted at your choice! We will certainly be back!…
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Rooms in Building One have a panoramic view of the resort and Caribbean ocean. Request an upper...
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5 Helpful votes
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded Feb 5, 2022
Dear CuriousColin, Thank you so much for taking the time to post your comments about your visit to our hotel and for sharing with us the great time you had with us, thanks in good part to the service delivered by our team. I am glad to know that you felt our resort warm service since the moment you stepped inside and this was a constant during your whole experience. Thank you for staying with us, we look forward to see you back in the future. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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Love this hotel, 2nd time back after 4 years. The rooms and amenities are fantastic, they really look after you and almost everything is included ‘all inclusive reimagined’ they call it and I would agree. Our local host Daniel was awesome and guided us through everything we needed whilst here. As per negatives, I would say that dinner can be a little rushed, we missed vegatables and there is often a wedding / corporate event on so can often be quite busy around the pool but small things. Also there is a lot of sunbed hogging so people leaving items on beds early and not showing up till 11
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Date of stay: May 2022Trip type: Traveled
Room Tip: Breakfast gets busy at 8 am, the Italian is quieter and actually nice light food for...
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Helpful
The hydro dance class was a blast with Rafael and Angie! Rafael had everyone singing and dancing. It turned the whole pool into a dance party. The salsa dance class was super fun. Rafael and Angie did a great job making everyone felt comfortable, even for those non dancers! We were dancing the night away by the end of class. I wish they had more dance classes! Ricardo was a fun and enthusiastic coach for the Agua Spinning Class. The tunes were perfect and the class had an absolute blast. Most fun I’ve had working out! If you visit UNICO, you must check out some of these classes!
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Helpful
Unbelievable resort and trip with college friends. We have traveled together for 30 plus years and this was one of the best. The food, service , beautiful facilities all was amazing . These 3 employees made it top notch . Thank you Angie , Ralphael, and Ricardo for your expertise and motivation with the pool and indoor activities!! Also thanks to Alex for all of the extra amenities, advice with reservations and coordinating a wonderful 4 days...Just a special group of hotel/resort employees!!
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Date of stay: May 2022Trip type: Traveled
Helpful
Wish this hotel lived up to the hype but it didn't. The food was subpar. Ordered chicken wings and they were frozen. My partner and I were treated less than because we are gay and interracial. For example, my partner and I wore the same thing to a restaurant, but I (the person of color had to change). The excursion was a mess. We relied on our host to tell is what to bring, as the tickets were in Spanish. At not point did he mention a transport fee of 20 dollars. The room air conditioner didn't work, nor did the transfused or the plugs near the bed. The staff barely acknowledged we were there. I told all this to the manager Stephanie and she listened but didn't do anything to fix it. It's a shame because this orobla6 could be a great hotel. Oh and the food was simply not good. Can't recommend to anyone.…
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 3 days ago
Hello cashtonla, Thank you so much for taking the time to share your thoughts with us. I would like to share with you that we are sincerely very surprised by your comments, as if there's something that sets our hotel apart from other hotels and chains, is the warm service that our staff provides to each and every one of our guests, regardless of their color of skin, sexual orientation, where they come from, etc. A clear example of what I am sharing with you is that, all the time, gay couples trust in our hotel to celebrate their weddings, such as a very notorious wedding that we had the honor of hosting just a couple of months ago. We are very sorry that although our team, including your Local Host, tried really hard to change your perception, it continued to affect other parts of your stay, preventing you from enjoying your vacation. Thank you for your visit. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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+1
My mom and I went to this resort and had the most wonderful time! The hotel was magnificent and the staff went above and beyond! Lluvia at restaurant 2087 was so very attentive and remember what we liked to drink for breakfast and would bring it without asking! Danny Boy and Cony were very attentive at the legendary pool. Pasqual was our host and he made sure everything was taken care of the whole trip! Would 1000% recommend going here!!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 3 days ago
Dear Damiana C, Thank you very much for taking the time to share your review about your recent experience at our hotel. It is gratifying for us to receive positive comments from our guests and to know that they enjoyed our facilities, amenities and the warm service of our staff. It will be a pleasure for me to share your review with the rest of the team, who I am sure will be motivated by your kind words. Thank you very much for choosing us as your vacation destination, we hope to see you again very soon. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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The night before our 6 night getaway (we have gone three years in a row), we received an email that said due to maintenance issues they had to relocate us to another hotel for the first three nights or our vacation. We learned later that it wasn't a maintenance issue but they were overbooked and somehow decided that we should take the hit. I wish they had been honest with us instead of sending us an email the night before we were to come so we could have made different arrangements. They did provide some compensation toward a future trip, but it was amateur hour in terms of how they handled and communicated their error. To compound it, the type of room they promised us at the other hotel was suddenly "unavailable" at the other sister resort (Hard Rock). Just very poor performance from a resort that is otherwise very enjoyable to be at.…
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: If you want quiet, ask for a room in the two "north buildings" that are away from the...
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1 Helpful vote
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 3 days ago
Hello Jeffrey G, Thank you so much for taking the time to post your comments about your recent visit to our hotel. We are very sorry for any inconvenience caused by this last minute situation that occurred with some rooms, you can be sure that we tried to make the whole process as smooth as possible. We understand that your expectations were different for your vacation, so we hope that with what our team offered, we will once again have the honor of your visit and thus offer you the quality service that you already know and so much deserve. Thank you so much for your visit and understanding, looking forward to welcome you again. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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from the chef Javier and our waiter Raul and the welcoming host Gustavo were all very wonderful. The chefs food was phenomenal, omg I wish I can take him with me. Everyday I wanted to eat chef Javier’s food. Not only the food was outstanding but the service, our waiter Raul paid attention to detail and our Ofer and did it all with a smile! Gustavo the manager was outstanding in his energy and I’d def felt the love I’m def coming back to Unico just for Mi Carisa!!!! Thank you so much for the amazing service
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 3 days ago
Dear Nour T, Thank you so much for taking he time to share with us your experience at Mi Carisa restaurant. We are pleased to hear about the excellent service delivered by all the team during your dinner. I will certainly share your compliments with them who I am pretty sure will feel motivated by your kind words. Thank you for your visit, hope we can see you back very soon again. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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Our Local Host Daniel was amazing!! He made everything smooth sailing for us by scheduling dinners and activities! Meeting us poolside to make sure our day was going as planned! Amazing trip! Planning on going back each year!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Fernando García, Otro at UNICO 20 87 Hotel Riviera Maya
Responded 3 days ago
Dear Macy S, Thank you very much for taking the time to share your review about your recent experience at our hotel. It is gratifying for us to receive positive comments from our guests and to know that they enjoyed our facilities, amenities and the warm service of our staff. It will be a pleasure for me to share your review with the rest of the team, who I am sure will be motivated by your kind words. Thank you very much for choosing us as your vacation destination, we hope to see you again very soon. Warm Regards, Fernando García General Manager UNICO 20°N 87°W Hotel Riviera Maya
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PRICE RANGE
$467 - $977 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
448
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Claim Your Listing Frequently Asked Questions about UNICO 20 87 Hotel Riviera Maya
What are some of the property amenities at UNICO 20 87 Hotel Riviera Maya?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at UNICO 20 87 Hotel Riviera Maya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at UNICO 20 87 Hotel Riviera Maya?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at UNICO 20 87 Hotel Riviera Maya?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to UNICO 20 87 Hotel Riviera Maya?
Conveniently located restaurants include CHIC CABARET & RESTAURANT, Tempayaky restaurante, and rodizio.
Are there opportunities to exercise at UNICO 20 87 Hotel Riviera Maya?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does UNICO 20 87 Hotel Riviera Maya have an airport shuttle?
Yes, UNICO 20 87 Hotel Riviera Maya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does UNICO 20 87 Hotel Riviera Maya have airport transportation?
Yes, UNICO 20 87 Hotel Riviera Maya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at UNICO 20 87 Hotel Riviera Maya?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at UNICO 20 87 Hotel Riviera Maya?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does UNICO 20 87 Hotel Riviera Maya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.