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Luxury Bahia Principe Sian Ka'an

7,713 reviews
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Traveler (9617)
Pool & Beach (1844)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“other hotels”(547 reviews)
“alux restaurant”(163 reviews)
“cenote snack bar”(72 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Luxury Bahia Principe Sian Ka'an
Special Offer: SUMMER SAVINGS -50%
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All reviewsother hotelsalux restaurantcenote snack barprivate beachthe penthouselobby bara la carte restaurantsgarden suiterooftop jacuzzifull length mirrorgala nightdon pablosushi baran adults only resorttrolley ridedinner reservationsnever waited more than minutes
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1,691 - 1,695 of 5,100 reviews
Reviewed February 25, 2016

The service and the staff at Sian Ka'an are amazing! We were treated like royalty by everyone from the bellmen to the front desk to the concierge to housekeeping to the wait staff and butler. Yes, you get your own butler (thank you Pablo). Ana...More

3  Thank Mike B
Response from RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'anResponded February 27, 2016

Dear Guest, Thanks for sharing your experience in the hotel and we are glad that you enjoy your stay with hotel service and staff that makes its best effort to make you feel at home and welcome your mentions personnel, their references motivate us to...More

Reviewed February 25, 2016 via mobile

I always appreciate honest reviews so I try to give the same. The trolley ride to the beach is no big deal. We spent every day at the beach and never minded the ride. The room reeked of mildew. It was horrendous. We expected dampness...More

5  Thank 1RockinMama
Response from RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'anResponded February 27, 2016

Dear Guest, Thank you for taking the time to post a review of our resort. I would like to make a heartfelt apology that your stay was not up to your expectations. Our team works very hard to ensure our facilities and services are superior...More

Reviewed February 25, 2016

First of all we booked through apple vacations on their 6 apple square deal. I waited to post my review to read other patrons view of this deal with this resort. Basically they have all said the same things that we felt. We were duped!...More

3  Thank M R
Response from RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'anResponded February 27, 2016

Dear Guest, Thank you for taking the time to post a review of our resort. I would like to make a heartfelt apology that your stay was not up to your expectations. Our team works very hard to ensure our facilities and services are superior...More

Reviewed February 24, 2016

This was our first time at Sian Ka'an, and it won't be our last. Quick and friendly check-in service to start. Huge variety of food, even "no sugar" added dessert which is nice for diabetics. Service throughout the hotel was great, even had done our...More

5  Thank Debbie S
Response from RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'anResponded February 27, 2016

Dear Guest, We really appreciate you taking the time to send some valuable comments about your stay with us. The comments and suggestions we receive from our guests are very important to maintain the quality. What a pleasure to welcome you to the hotel service...More

Reviewed February 24, 2016

Everything you have read pretty accurate. We went knowing not on the beach and as we are pool people thought no problem. Well pools small,cold and shaded and many smokers yuck!! So we spent all our time at the beach,a first for us. Lovely,great service...More

5  Thank Barb1052
Response from RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'anResponded March 2, 2016

Dear Guest, On behalf our entire team we want to thank you for sharing your positive comments regarding your stay at our hotel, services and friendly staff. Something that encourages us to always keep up the good work are the good comments from our guests,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Casino and Gambling
Hot Tub
Golf course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$191 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$191 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (9617)
Pool & Beach (1844)
Room & Suite (1645)
Dining (1532)
Family and Play Areas (108)
Amenities (18)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
Christine H
February 21, 2018|
AnswerShow all 2 answers
Response from Krazy_Kanuks | Reviewed this property |
You usually get a better deal to shop around, read reviews and book from here.
1
Vote
882amy
February 21, 2018|
Answer
Response from Natalie I | Reviewed this property |
No, the grounds men spray the resort with a special repellant, its best to take your own repellant for more protection, but I've been to this resort twice, and never had a problem.
0
Votes
Aoife O
February 21, 2018|
Answer
Response from brandy m | Reviewed this property |
I believe you have to pay for that upgrade. The hot tubs are either on the ground level or pent house suites. There is a charge to upgrade but not sure exactly how much. I would suggest calling them now and asking about it... More
0
Votes
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Room Tips
"We asked for a quiet room. It was a few minutes walk away from the lobby but we enjoyed the walk through the..."
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"all inclusive"
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"Jr. Penthouse 40522 is close to reception, main buffet, transportation, & entertainment. Music until..."
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"Upgrade to a suite w/butler service if you can. The jacuzzi is such a nice touch, and the added personal..."
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