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Grand Palladium Vallarta Resort & Spa

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Grand Palladium Vallarta Resort & Spa
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4,186 Reviews from our TripAdvisor Community

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Showing 3,514: English reviews
Shawnee, Kansas, United States
Reviewed yesterday NEW

We have been to Puerto Vallarta twice now and love it! Great city, mountains, excellent beaches and all in close proximity to the user friendly airport. We have always brought our kids on every trip from ages 2 and 4 to there current ages of 18 and 20! So anyway, this resort was the perfect size. Not huge like a...

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Helpful?
Thank Alan R
Trois-Rivieres, Canada
Reviewed 2 days ago NEWvia mobile

We were 2 couples, late 20s-early 30s. We were warmly welcomed at the hotel and check-in took less than 10 minutes. One of the rooms had 2 doubles instead of 1 king bed, so we asked to change rooms. we were told to go grab something to eat while they made the change and the new room was ready when...

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Helpful?
3Thank WorldTravelJ
Ana Maria C, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear WorldTravelJ Thank you so much for your comment. It really makes us happy to see that we did a great job in giving you an amazing holiday. Thank you for enjoying our services. Although some of them weren't of your liking, your feedback really help us to improve them and we will talk about them with our respective supervisors....

Reviewed 2 days ago NEWvia mobile

Overall a great family trip. The resort was very clean and the staff were all friendly. special thanks to Karla, Ale and Mayra at the mini kids club! Our girls had such a great time and can't wait to come back and see you! Thanks again, Andy.

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Helpful?
Thank Andy B
Ana Maria C, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear Andy B It is a pleasure for us to know that we gave you an incredible holiday. Our main goal is to give our hosts an amazing experience that makes them want to come back. Thank you for your kind words towards our staff members, we will definitely be giving them you message. Surely they will be really excited...

Reviewed 4 days ago NEWvia mobile

We enjoyed our stay at this resort. There is lots of good food to enjoy and great weather. We were impressed with the service we received from the staff. We would like to acknowledge the awesome service we received from a particular staff member by the name of Mateo.

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Helpful?
1Thank Brody C
Ana Maria C, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear Brody C Thank you very much for your kind words about your vacation in Grand Palladium Vallarta Resort & Spa. We are really glad to know that our facilities have surpassed your expectation and provided you the dream vacation that you were looking for. We truly appreciate your valuable feedback and warm words about our staff and we will...

Leeds
Reviewed 4 days ago NEW

We've just had our third holiday at this resort. Overall it's a really nice hotel. The only real negative is the poor service in the restaurants at dinner. I feel that the hotel should recognise this and give the right training to the right people. Every restaurant should have a good Maitre'd. There isn't one in any of the restaurants....

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Helpful?
2Thank Billiy
Ana Maria C, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear Billiy Thank you so much for sharing your feelings about your stay with us. We take note of every comment to help us improve our services. It is a delight for us to see that our bar employees did an amazing job. We truly appreciate your valuable feedback and warm words about our staff and we will most definitely...

Swansea, United Kingdom
Reviewed 4 days ago NEW

The Good The general staff is a pleasure to deal with, Good air conditioning, Good choice of food, Great location, Excellent beach safety and plenty of equipment to play with an excellent new year’s eve party The Bad Our First room had a dirty shower, broken shower holder & not enough hot water. The shows were poor and this was...

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Helpful?
Thank rletheren63
Ana Maria C, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear rletheren63 We would like to thank you for your kind words. and we are so glad that you enjoyed your stay with us. We regret to hear that your room had so many issues and we'll make sure to talk to the respective supervisors about it so this doesn't happen again. Also about the entertainment group, we will talk...

Calgary, Canada
Reviewed 5 days ago NEW

Was down to the Grand Palladium for a wedding and had a blast! The pools and beach are amazing. Ramon at the Relax Bar at the adult pool was awesome and made the trip. Would definitely return in the future!!

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Helpful?
Thank jonesy34501
Ana Maria C, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear jonesy34501 Thank you so much for writing your comment and sharing your feelings about your stay here with us. We really appreciate your kind words and your compliments aimed to our staff member. We will make sure to tell him about your message, and surely he will be very excited to know that he did a great job. Finally,...

Langley City, Canada
Reviewed 1 week ago

This was not a bad hotel but it also was not a fabulous hotel. We were here to celebrate New Years and I guess if you were really into seafood you would have been impressed with New Years dinner but I dont eat seafood. The food was so so, we did not enjoy buffet dinners but then the ala cartes...

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1Thank happywhenonholidays
Ana Maria C, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear happywhenonholidays Thank you so much for your comment. Your feedback is particularly important in helping us to achieve our goal of 100% guest satisfaction. We truly appreciate your valuable feedback and warm words about our staff and we will most definitely be passing on your feedback to them, which we know they will really appreciate. We're sorry to hear...

Reviewed 1 week ago via mobile

Absolutely beautiful resort and the staff were incredibly friendly. Booked a private yoga lesson with Tania on the beach which was a wonderful experience. I highly recommend this resort to all yogis!!!

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Helpful?
3Thank Taylor N
Ana Maria C, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear Taylor N Thank you so much for sharing your feeling about the stay you had at our hotel. We are so glad to hear that you were satisfied with our services and installations. Our staff is very important to us because they give you a service that makes you want to come back. We will tell her about your...

Victoria, Canada
Reviewed 1 week ago

My partner & I stayed here during the first week of January 2017. This was our second time. It's a beautiful spot, away from the hubbub of PV, surrounded by nature, with a private oceanfront. Everything was great as it was two years ago: staff, our room, the food, beach & ocean, nightly entertainment, and the infinity pool (which to...

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Helpful?
Thank nicecanadian165
Ana Maria C, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear nicecanadian165 Thank you so much for your kind words toward us. We are so happy to hear that you enjoyed your time with us and the you liked the services that we provided you. We would like to apologize about the music, but we are glad to hear that is got fixed. We don't want our hosts to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Palladium Vallarta Resort & Spa is located on a spectacular property that offers a 300 meter long private Pacific beach, from which guests can witness stunning sunsets. The construction of the hotel has maintained the natural flora and fauna of the area to provide an extraordinary setting for an unforgettable vacation. ... more   less 

Additional Information about Grand Palladium Vallarta Resort & Spa

Address: C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Price Range: $196 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Vallarta Resort & Spa 4*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Hotels.com so you can book your Grand Palladium Vallarta Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palladium Vallarta Resort And Spa
Palladium Vallarta Hotel Punta De Mita
Palladium Vallarta Puerto
Palladium Vallarta Resort & Spa
Palladium Puerto Vallarta
Viva Vallarta
Hotel Palladium Vallarta
Club Viva Vallarta
Hotel Style:
#3 Green Hotel in Punta de Mita
#5 On the Beach Hotel in Punta de Mita
#5 Top resorts Hotel in Punta de Mita
#6 Spa Hotel in Punta de Mita
#6 Luxury Hotel in Punta de Mita
#6 Family Hotel in Punta de Mita
#7 Romantic Hotel in Punta de Mita
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Vallarta Resort & Spa staff and other travelers.
548 questions
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Questions? Get answers from Grand Palladium Vallarta Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean View beats out the Junior suite with no view!”
 of 5 bubbles 241alanr, yesterday | Read review
“Ask for a room with out an adjoining room”
 of 5 bubbles rletheren63, 4 days ago | Read review
“Building one is in the middle of everything especially if you are going to be at the adults only pool”
 of 5 bubbles happywhenonholidays, 1 week ago | Read review
“Building #3 is the most quiet”
 of 5 bubbles nicecanadian165, 1 week ago | Read review
“Rooms on the first floor are very noisy. However, there are no elevators for those who are not able to do stairs.”
 of 5 bubbles NaranjitaD, 1 week ago | Read review
5 of 5
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