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The Royal Suites Punta de Mita by Palladium

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1,047 Reviews from our TripAdvisor Community

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Showing 850: English reviews
Vernon, Canada
Reviewed yesterday NEW

Just returned from 7 days at the Royal Suites. Very quiet and relaxing, love the adults only option! Sat in the adults only infinity pool watching humpback whales breach right out in front of the resort...incredible. Ivan at the pool bar learned our names the first day and was an amazing server...you have a fantastic employee here. Food was very...

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Thank Natalie1234551
Reviewed 2 days ago NEW

We were at the royal suites from January 8-15 2017 and it was not worth the money! First of all the resort should be a 55+ because it was definitely an older crowd. My husband and I are in our 20's but are not party animals yet we still found it boring. Secondly we found the restaurant staff on the...

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4Thank Brittany E
Reviewed 2 days ago NEWvia mobile

Went with a large group of people which I would have thought would have lowered our price a little, or if nothing else would gain us some benefit while there. We received neither. Staff in the restaurant on the royal side were not friendly at all. Pool was run down, music by the pool was mostly jazz type song mixes,...

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Thank Lovin t
Kamloops
Reviewed 2 days ago NEWvia mobile

We have been coming to the Palladium for 15 years and staying at the royal suites since it was built. This trip was by far the worst. Other than the royal suites breakfast the food was sub par. We go to surf and usually finish around 530 6. The kitchen now closes at 5 at the suites so the only...

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Thank Spongesurfer
Santa Barbara, California
Reviewed 3 days ago NEW

Overall great experience! Not the typical ones to stay at an all inclusive but had a surprisingly good time! Food was excellent at the Royal Suites and can't complain about the top shelf booze! The staff were extremely attentive and accommodating. We were not given a king bed as described in our offer and overall quality of the room was...

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1Thank addie1011
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear addie1011 We would like to thank you for your kind words and compliments towards our hotel services. We are really happy to hear that you enjoyed your stay and that our staff served you adequately. We would like to apologize for not giving you the bed that you wanted. We will be sure to tell them so this doesn't...

Reviewed 4 days ago NEWvia mobile

I feel so badly that this is people's idea of what Mexico is. All inclusive resorts are not my thing but we had to leave our favorite vacation rental in Sayulita early and this was (what we thought) our cheapest option. We arrived at 11am and were told our room wouldn't be ready until 3. We couldn't access wifi because...

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2Thank Corina K
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Corina K Firstly, we are very sorry that our hotel The Roya Suites in Punta de Mita didn't reach your expectations. All comments, bad and good, are very important to us for constantly improving the quality of our service. We would like to point out that we don't have a zoo, we have a Wildlife Preservation Management Unit. In...

Reviewed 5 days ago NEWvia mobile

Breakfast every morning with Alberto or Claudia at the buffet near Bambú was perfect. We literally could not ask for better service.. empty glass/ near empty never occurred. Plates were promptly taken away once finished and everyone was just so damn nice. All in all it was fantastic. Highly recommend. The deep tissue massage was DEEP.. felt it a few...

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1Thank Becca H
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Becca H Thank you for your kind words and for the time you took for writing this comment. We are so glad and happy to know that your time with us was great and amazing. It is a pleasure for us to know that you enjoyed the spa and also the service our staff gave you. We will definitely...

Abbotsford, Canada
Reviewed 5 days ago NEW

Room is fair size. Ivan the poolside server was awesome......remembered our names after day 1. Oriental restaurant is the best.....for food and service. Portafino restaurant had the worst food. Sunset dining at Mexican restaurant is awesome...for the view alone. Royal suites are the way to go as you can party on Palladium side then have quiet time on Royal suites...

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Thank hpemble
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear hpemble Thank you so much for your valuable feedback about our hotel The Royal Suites in Punta de Mita. We are so glad that overall you enjoyed our restaurants, but we will talk to the respective supervisor about the quality of the food at the Portofino restaurant. It is an enjoyment for us to know that you liked both...

Arvada
Reviewed 6 days ago NEW

How is this place any different from any other PV all inclusive ? Bad -Beach is OK, lots of rocks and not really able to walk a long distance. Beach on fancy, schmancy side is non existent. -Kind of Far, from anything. We did not leave resort enough because of the cost of a cab or length of time needed...

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1Thank DJFresh
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear DJFresh We really appreciate the valuable feedback that you provided us. We are so glad that you overall enjoyed our hotel The Royal Suites in Punta de Mita. Your opinion really help us see where we need to improve. We are very sorry for the inconveniences that you experienced during your stay, we will talk to our supervisors about...

Tillsonburg, Canada
Reviewed 1 week ago NEW

First time to Royal Suites Punta Mita. Stayed several times at Royal Suites in Punta Cana. Went Air Transat upon arrival in P.M. Transat rep put us in our on cab quickly and taken to resort. Checkin a breeze got room we requested. First night we discovered that our room was right over the theatre noise was excessive called front...

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Thank frankv78
Ana Maria C, Director General at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear frankv78 We would like to thank you for sharing your experience you had when you stayed with us. We are so happy to hear that you had a great holiday and that your requests were listened and our personal took care of them. Your feedback is realy important for us to keep improving and to give our hosts a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Royal Suites Punta Mita is a newly constructed VIP section within the Palladium Vallarta Resort featuring 100 rooms and first class facilities and services such as a private restaurant with a la carte service, two private bars serving premium beverages, 24-hour room service, a private swimming pool heated during the winter season, unlimited dinner reservations at the theme restaurants, concierge service, and free Internet connection. Adults only during high season. ... more   less 

Additional Information about The Royal Suites Punta de Mita by Palladium

Address: Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Price Range: $243 - $759 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Suites Punta de Mita by Palladium 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Royal Suites Punta Mita By Palladium Hotel Punta De Mita
Royal Hotel Punta De Mita
Hotel Style:
#2 Green Hotel in Punta de Mita
#3 On the Beach Hotel in Punta de Mita
#4 Top resorts Hotel in Punta de Mita
#4 Romantic Hotel in Punta de Mita
#4 Luxury Hotel in Punta de Mita
#4 Spa Hotel in Punta de Mita
#5 Family Hotel in Punta de Mita
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Suites Punta de Mita by Palladium staff and other travelers.
158 questions
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Questions? Get answers from The Royal Suites Punta de Mita by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms in the 5000s are closer to the pool”
 of 5 bubbles addie1011, 3 days ago | Read review
“Ask for the jungle side.”
 of 5 bubbles 158family, 1 week ago | Read review
“Building 5 is closest to the pool. Get a jungle side room for quietness.”
 of 5 bubbles Thonger, 2 weeks ago | Read review
“Main floor jungle side room for access and quiet. Resort is not wheelchair accessible; 20 steps down from the rooms to the pool area.”
 of 5 bubbles DonFranW, 2 weeks ago | Read review
“try for even #'d rooms on the Royal side - odd #s have noise from the service road”
 of 5 bubbles Becky208, 3 weeks ago | Read review
5 of 5
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