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Hampton Inn by Hilton Torreon-Airport Galerias

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139 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Castle Rock, Colorado
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 14, 2016

Not much to say. It's about what you'd expect for a Hampton Inn in Torreon Mexico. Note that while the hotel website indicates there's a free airport shuttle, it only runs from the hotel TO the airport and you can't take it to the hotel FROM the airport.

Review collected in partnership with Hampton

Helpful?
Thank tgifarris
1 review
4 of 5 stars Reviewed June 8, 2016

It was a nice and clean hotel. The staff was friendly and attentive to any request during my stay. Although I had some difficulties setting up the WiFi, but once it was all fixed by the staff members the WiFi was fast. Overall I had a good experience during my weekend trip to Torreon.

Helpful?
Thank Jessica M
Red Deer, Canada
1 review
4 of 5 stars Reviewed February 18, 2016

Nice hotel. Clean rooms, good variety on breakfast buffet, hotel staff were very friendly and helpful, hotel provides a van shuttle service to guest if you book your trip with them. This shuttle service was a bonus that I did not know before my arrival.

Review collected in partnership with Hampton

Helpful?
Thank Lisa L
Ramos Arizpe, Mexico
2 reviews
3 of 5 stars Reviewed January 31, 2016

basic, if you are just going to stay max of 2 nights. the staff members always look like they have a lot of things, I make you wait a lot just for then ask if everything was ok. The rooms smell strange, maybe becuase there is not a good ventilation, so I have to sleep with the AC on.

Review collected in partnership with Hampton

Helpful?
Thank Pamela K
Torreon, Mexico
1 review
3 of 5 stars Reviewed December 28, 2015

Rooms were ok, nothing great and need updating, but lobby was nice and breakfast was just good. Would like to see both elevators working at the same time, rooms updated, internet stronger and bathrooms a little cleaner.

Review collected in partnership with Hampton

Helpful?
Thank Derk W
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

This is the best hotel in town ; have tried them all for several business trips and this one exceeds expectations at a very decent rate; I am not wasting my time in next visit looking for a good deal , the flexible weekend rate is also a plus I was not expecting

Review collected in partnership with Hampton

Helpful?
1 Thank 560alfredor
Elizabeth J, Gerente at Hampton Inn by Hilton Torreon-Airport Galerias, responded to this review

Dear Guest, Thank you for your comments, we welcome widely the have been able to offer you a pleasant and comfortable, we will continue working to improve every day, all the staff we send you a warm greeting, Gerenal Manager More 

Plano, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

This was a great place to stay. Away from the buzz of the traffic and the restaurants, but with easy access to the highway. We will try to stay here again if we are ever in the area again. The airport is nearby though we were just driving and did not fly in.

Review collected in partnership with Hampton

Helpful?
1 Thank Krishnamohan Y
walled lake, United States
2 reviews
4 of 5 stars Reviewed March 23, 2014

Good staff. No english speaking news or sports channels on TV service. Only two dining options within reasonable walking distance. Breakfast and evening Managers Reception were excellent. Shuttle bus service to/from hotel is as advertised and much appreciated.

Review collected in partnership with Hampton

Helpful?
Thank Brian S
hidalgo, texas
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 4, 2014

I am a frequent customer of the hotel, this time I am absolutely disappointed you, very bad service staff front desk and the manager on duty, we are human not animals, you can not so much rudeness in a couple of inexperienced people, bad attitude and little capacity to serve a customer. not recommend this hotel at all, lost quality... More 

Helpful?
Thank texanoroy
Charlotte, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 14, 2013

If you are in Torreon for business and are looking to work from your room at night, good luck, you will be required to use a 12 inch Ethernet cable. Wireless is only available in the lobby. Once you're connected, the speed is absolutely brutal. Slow as can be. The hotel is clean but does need a good remodeling, rooms... More 

Helpful?
Thank H_Farias
Carlos A, Manager at Hampton Inn by Hilton Torreon-Airport Galerias, responded to this review

Dear Mr. Farias good afternoon on behalf of the Hampton Inn Torreon, we ask an apology. If you are not 100% satisfied is our obligation to offer you our guarantee. We understand that the internet connection in business travel is very important. I want to get to your orders, I'm the CEO and my email is carlos.atilano @ fibrainn.mx, to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Airport Transportation
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service

Additional Information about Hampton Inn by Hilton Torreon-Airport Galerias

Address: Perif Raul Lopez Sanchez 10995, Torreon 27019, Mexico
Location: Mexico > Northern Mexico > Coahuila > Torreon
Price Range: $62 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Torreon-Airport Galerias 2.5*
Number of rooms: 151
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Also Known As:
Torreon Hampton Inn
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