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BEST WESTERN Gran Residencial

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11 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 12, 2012

What a nice surprise when I recently had lunch. It was reasonably priced and the food was excellent. Chips and salsa are given as well as fresh bread with our lunch. The service was perfect. We loved it, and I can't wait to go back. Try the tampiquena plate! Don't be intimidated by the federales that eat lunch there.

Helpful?
Thank specialteacherTexas
Coimbatore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 3, 2009

I spent nearly 6 months in this hotel, almost half of 2008. It was great to be there. Initially i was bored since most of mexican peoples dont speak english. Later with the hotel staffs it was great. Most of the staffs speak english & are friendly. Weekend parties in this hotel is great. Construction of hotel gives you feeling... More 

Helpful?
1 Thank Mounaguru
Philadelphia, Pennsylvania
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
2 of 5 stars Reviewed October 23, 2008

We were told to stay at this hotel by the company that we were visiting. A 20 minute ride from the Brownsville Airport got us to this relatively rundown hotel in a tired area of Matamoros. We were instructed not to walk the streets at night, but frankly, I wouldn't walk them during the day either, there didn't look like... More 

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Thank brownbeer

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Everwhere
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 1, 2007

This hotel looks nice, but the woman at the front dest is the absolute worst at customer service. Her and the man working at the front door had a bad attitude and chips on their shoulders if I asked a single simple question. They made the stay there a very bad experience. All they cared is that you pay for... More 

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1 Thank GringaTraveler
Seattle
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 29, 2007

We usually enjoy Best Western hotels, so we asked directions to this one to check on the availability of rooms. We arrived quite late at night looking for a room. The woman and staff we encountered at the front desk of this hotel was the rudest I've ever encountered (throughout) the world. When we asked about seeing a room we... More 

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1 Thank StevenJ007
houston
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 13, 2007

It is a very old hotel. Old sheets, old beds, old pillows. But is the only 3 star hotel in Matamoros, so you can´t choose. If you have to go Matamoros, or you sleep there or in worst hotel. It doesn´t worth $100. It´s a 50 dollar hotel not more.

Helpful?
1 Thank marians_moreau
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms

Additional Information about BEST WESTERN Gran Residencial

Address: Calle Alvaro Obregon No 249, Matamoros 87330, Mexico
Location: Mexico > Northern Mexico > Tamaulipas > Matamoros
Price Range: $126 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gran Residencial 3*
Number of rooms: 114
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Also Known As:
Matamoros Best Western
Best Western Matamoros
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